Hotels in Usaquén - Bogotá

Positiv:: Not much about this hotel. I have stayed in many W’s and this is the worst. It is near many restaurants.

Negativ:: If your gay please note that there are better hotels in better areas of bogota which I will list below. I live in nyc and own a business in Colombia and visit 15+ times a year. I am marrying a Colombian man in July. On this trip I arrived to bogota got the holiday and to also have a hair transplant. I arrived to the hotel a few hours before my boyfriend and when he arrived I went down and kissed him and then led him up to my room. 15 minutes later I get a call saying something to the effect that security has determined I have someone unauthorized in my room just can’t be there until we visit the front desk. (You can imagine the amount of alarms I must have set off with security for them to spend 15 minutes to track down which room I went to). I visit the front desk and am told by a snotty desk man that visitors cost $50 a night unless I come back down and sign them out (as if I’m bringing some prostitute of the street) First I should point out that if I had walked in with a woman, no one would have said anything. I am 10000% positive that if this had been a woman no one would have said a word! I pointed out to the desk man that I had paid for 2 people. He had the stupidity to say I would still be charged and I could remove it later. I think he noticed my tone of voice was becoming harder. At this point I’m furious. He then said on second though he would check and went to click around on his computer. I do not remember what I said and something to the lines of stupid $&&@!?! Hotel but I signed a paper and I walked off. I should have complained to a manager. The security guard at the elevators actually laughed at us when we finally went back up. He saw us kiss when we first entered and I’m positive he caused this mess. I then had surgery and wanted to have a few friends over to see me but did not dare because i would have to go through a mess of registering each guest. I have traveled to over 30 countries and I’ve stayed in 100’s of the best hotels in this world. (Many of them W’s) I’ve been to some of the most dangerous cities in the world and never have I been so angry. I don’t care what the W’s policy is in bogota but me nor my employees will ever set foot in that hotel again! If you want a good hotel the I’ve stayed at the click clack hotel (a boutique) or jw Marriott. Both of which are closer to the best restaurants and party areas and Neither of which have ever harassed me for bringing a guest to my room!!! To top it off when I left I was told I ate a minibar chocolate bar and drank a water by the same front desk man (I did not touch the mini bar). I was not charged but I wanted to strangle him. Whoever manages this W is not well traveled because of this had happened in any other country of the world it would be ridiculous. You have security there to keep bad people out NOT TO HARASS GUESTS! I’m sure the W bogota makes a lot of money and won’t care to lose one customer but I’m never coming back!

Negativ:: The price

Positiv:: The staff was really friendly, the decor was nice

Positiv:: Everything was good!! Clean, comfy and modern spaces. Furniture and decoration were awesome.

Positiv:: The bar

Negativ:: Nothing

Positiv:: Ayeisha from the staff went the extra mile to prepare the room for my wedding anniversary, I would like to thank her and the staff!

Positiv:: Great venue, great staff, we were made to feel very welcome,(thanks Ayeisha). Food was great, atmosphere was vibrant, nice to have a smiling staff. For out-of-towners, most staff speak good English, so that helps the monoglots.

Negativ:: Swimming pool was way-too-hot, which was a shame as we were there with two kids, and we couldn't really use the pool. Was told it was in the high 30s - 37-38degC. While it is a business-first hotel, it would be great if they could create kid friendly area somewhere that allows the parents to chill with a coffee of a G&T, while the wee ones party on.

Positiv:: We loved the kindness of the personnel and the cleaniness and decor of the bedroom. The breakfast was delicious and varied. The check-in and check-out process was smooth and efficient. Thank you very much for a wonderful stay!

Positiv:: Perfect welcome with a glass of sparkling wine. Jenny was very friendly with the check in. Room was really nice and liked the pool and bar alot!

Negativ:: The windows were very dirty from the outside.

Positiv:: Quality of employee

Positiv:: a golden experience. We reminisced our wedding.

Negativ:: this place is awesome- they where fixing some water leak at the pool- that was the only issue

Positiv:: Schickes Hotel in Usaquen, einem der nettesten Viertel Bogotás. Freundliches Personal und sehr gute Zimmer!

Negativ:: Personal könnte etwas besser Englisch sprechen

Positiv:: A lot of effort has been made to live up to its name. Staff were lovely and room was amazing.

Negativ:: Property wasn’t in the greatest area but only a 5 minute walk to Usaquen. Breakfast wasn’t that great, but ok.

Positiv:: Breakfast was great. Location was very convenient.

Negativ:: I would be great if there was a business center.

Positiv:: Clean and quite hotel. Very comfortable, with nice jacuzzi and friendly staff. Surrounding area is safe and many restaurants close (you have to take a taxi though).

Negativ:: Breakfast was ok, but could be a bit better, with more choices.

Positiv:: Biohotel, Nachhaltigkeit im gewissen Carmen, jedoch nicht gana perfekt

Negativ:: Eine Dosen in der Minibar, sind nicht nachhaltig,Neil Aluminio, besser Glas

Positiv:: Das Frühstück war sehr lecker und das Personal sehr freundlich.

Positiv:: Das Frühstück war sehr sehr gut.

Positiv:: It was great. Nice restaurant and sauna

Positiv:: Comfortable bed, clean and quiet rooms, fantastic breakfast, very friendly staff everywhere, spa zone is great!!! And its a good good idea to have it there! Excellent!

Positiv:: All members of staff were very nice people very good attention and costumer service excellent,also the restaurant food great and fresh, I loved the concept green planet and plants and gardens, Wow!! next time I will enjoy the sauna for sure !

Negativ:: Only wish a have variety of Colombian food in the menu.

Positiv:: Nice room and bathroom. Personnel available to help.

Negativ:: Breakfast could have more variety

Positiv:: Breakfast was good service exelent

Negativ:: Sauna close at 20:00 it can close at 21:30 hotel taxi to expensive

Positiv:: The staff was very friendly and helpful all the time.

Negativ:: The shower walls were not properly cleaned.

Negativ:: Einmalig

Positiv:: We liked the location away from the downtown huzzle and buzzle; the hotel is in a quiet and safe neighbourhood, next to a walking/jogging track along a river. There was a a lot of green outside so we did not feel like in the middle of a 9 million inhabitant city. Our room was very spacious with a nice walk-in shower. We especially liked the warm welcome and the availability and friendliness of all of the staff, both in hotel and restaurant. In particular I would like to mention Ms. Mayra from reception who arranged an airport pick-up for us as well as the services of a French-speaking guide. We would not hesitate to stay here again.

Positiv:: Great location and friendly staff. The room was very comfortable and breakfast was good. Lots to eat, drink and shop places around.

Negativ:: NA

Positiv:: Nettes Personal, tolle Ausstattung, sehr gutes Frühstück

Negativ:: Nichts alles tip top

Positiv:: Staff were all really kind and helpful Lovely spacious rooms Delicious breakfast Given a late checkout much appreciated

Positiv:: The hotel feels like a very high end hotel, with sharply dressed desk staff, very meticulous room cleaning and polite service staff. They arranged for pick up and drop off at the Bogata airport with a driver who couldn't have been more friendly and accommodating. He was there promptly at 5:30am as promised to get is to the airport in the morning. And all this for a very low rate. Will definitely stay again.

Negativ:: There wasn't a single thing to dislike- really!

Positiv:: It was an average property. Rooms are spacious and clean. Breakfast was very good

Negativ:: Not well decorated... very dull decor. The bathroom sink is in the bedroom and so you will disturb other occupants of the room if you happen to wake up earlier or go to bed later.

Positiv:: Location

Negativ:: No service at night

Positiv:: Great staff and a beautiful modern environment.

Positiv:: Juan carlos was very helpful and attentive every morning during my breakfast time.

Positiv:: Location is good, safe place. Nice staff. Clean room.

Negativ:: Internet!!! Drops every few minutes. I have to go downstairs to the restaurant to use the internet. Really disturbing. And same breakfast everyday. No gym inside the hotel.

Positiv:: Nice hotel in Bogotá, plenty of restaurants, bars, and places around it to escape from the routine. Hotel staff very friendly and attentive to help you at all times. I think is most applicable for business purposes. parking included is a plus. Good breakfast. I will come back to this hotel, for sure !!!

Negativ:: Nothing.

Positiv:: Der Ausblick, der Pool, der Whirlpool und die Lage direkt am Strand

Negativ:: Mit der Unterkunft war alles ok. Allerdings waren die Richtlinien des Hotels sehr streng. Wenn man das Hotel verlassen hat und den Schlüssel an der Rezeption hinterlassen wollte, hat man es in eine Box getan, wo jeder Zugang hat.

Positiv:: Nice area, big room, very nice staff

Negativ:: The wellness area was not too spectacular

Positiv:: Wir waren zu dritt in einem 85m2 Appartment. Sehr geräumig und wirklich angnehm. Das Frühstück war eine Wucht - grossartig. Auch das Preis-Leistungsverhältmis ist sehr gut. Die Betten waren sehr angnehm.

Negativ:: Die Unterkunft ist schon in die Jahre gekommen und gehört saniert. Ist ein 4-Stern-Hotel, kein 5-Stern-Hotel. Aufgrund des guten Preises waren wir zufrieden, wir hatten allersings höhere Erwartungen.

Positiv:: nothing

Negativ:: noisy, poor service, not worth 5 stars

Positiv:: Very clean

Negativ:: Location

Positiv:: Good breakfast... amazing staff who were always super helpful

Negativ:: Bad smell on the top floor

Positiv:: First the staff. Wonderful attention. Also it is a very clean Hotel. Finally the location is great.

Positiv:: Excellent food on location with a number of restaurants close by. Room was actually more like a small apartment which was great for a weeks stay. Staff were amazing - always happy to help, even walking to the ATM to translate the machine for me. They also arranged cars for transport which was a great bonus. Best hotel laundry service I have had for a long time.

Negativ:: Insides of room showing signs of age. Sensor lights on my floor did not turn on at night until after I arrived at the elevator - a small hazard that I am sure they will fix

Positiv:: Absolut hervorragendes Personal - man fühlt sich ab der erste Sekunde wohl. Geräumige und hervorragend ausgestattete Zimmer, großartiges Essen und das sogar noch zu einem erschwinglichen Preis. Die Dampfsauna und der Pool sind ebenfalls einen Besuch wert.

Positiv:: The property was nice and clean and well organized. Staff was friendly and super nice and extremely welcoming.

Negativ:: I didn’t like how there was no hot water during my stay and I specifically chose a room with the jacuzzi. I wasn’t even Ted discounted or compensated for the inconvenience.

Positiv:: The room is excellent

Negativ:: some things were broken in the room. They need to repair these things (shower handle, etc)

Positiv:: Good location,friendly staff, cleanliness

Positiv:: The staff was incredible and went above and beyond for any requests we made! The room was incredibly comfortable and homey! The location is really nice in the more upscale area of Bogotá! The breakfast was included and was great every day!

Negativ:: Nothing, everything was great!

Positiv:: Betten

Negativ:: Wasser in die Wanne tropfte. Aufpreis für Hotel Versicherung.

Positiv:: Der Service und die Angestellten freundlich und hilfsbereit.

Negativ:: Offensichtlich gab es ein Wasserleck hinter der Wand im Schlafzimmer

Positiv:: Everything

Negativ:: Nothing

Positiv:: Excellent location, staff and service. Hard to believe the low price

Positiv:: Excellent staff. Great breakfast. Good location. Value.

Negativ:: Nothing.

Positiv:: We loves everything about this hotel. Location is optimal (close to supermarkets and a few restaurants) value for the money and comfort of the room. We would definitely come back here!

Positiv:: Location is ok. Accesibility as well

Negativ:: There is always a mixup in the bill whenever i stay at this hotel. Never again

Positiv:: Schneller Aufzug.

Negativ:: Luft im Zimmer teilweise etwas stickig.

Positiv:: Sehr schönes Zimmer und Frühstück

Negativ:: Spa Bereich

Positiv:: Well located, excellent breakfast

Negativ:: They charged me more than the booked rate, after I noticed I went to the front desk, they recognized that they used the wrong day rate, and refund me the difference.

Positiv:: The staff was amazing - very nice and helpful. The restaurant at the hotel had very good food. The room was clean with comfortable beds, and plenty of room. The shower had very good water pressure.

Negativ:: The hotel is located on a very high traffic street-not a lot of food options walking distance. But since the restaurant at the hotel had many good food choices, I didn’t mind too much.

Positiv:: Pillows are awesome!!

Negativ:: Checkin and out was too long, drawn out, involved and complicated!

Positiv:: We could store our luggage for two days after checking out

Negativ:: Bathingtub cap was broken

Positiv:: Super Preis Leistung

Negativ:: Nicht so modern

Positiv:: The customer service is great, the staff is great, great buffet for breakfast and hospitality is great

Positiv:: The place where it is located.

Negativ:: The parking lot. It was really small and full of different materials for construction.

Positiv:: Good value! There was always someone available at the front desk who could speak English. This is a big help to foreign travelers (i.e., from the U.S.). I am not fluent in Spanish (my Colombian wife has no problem but I'm a somewhat typical American) and I found it a comfort to know I could go to the front desk with any questions. Also, there is a security guard at the front door with the doorman 24 hours a day for added comfort. The breakfast was excellent and included a large variety of food (pastries, eggs, fruit, yogurts, cereals, meats and cheeses, as well as a cook to prepare eggs to your liking). PS. Regarding english>in addition to the front desk staff, there is a business center with four or five persons working during the day who can usually help as well. They even helped me print out a document I needed.

Negativ:: A very minor negative was that the room did not have a means of making hot water for tea. My wife and I sometimes like to like to have tea during the day or in the evening. We could, however, get hot water from the kitchen staff but this is less convenient than we would have liked.

Positiv:: As usual, breakfast buffet at this hotel is one of the best, excellent variety of hot and cold items, eggs to order, assorted cheese, cereal, soups and juices. Staff is always eager to help; secure location as there are a doorman, bellboy and receptionist 24/7, surroundings are safe to walk.

Negativ:: Bed could always be better, a little hard for my comfort.

Positiv:: the omelette station was inconsistently manned, sometimes there was no one there for 20 minutes. Other than the fruit, which was nice and fresh, the rest of breakfast was a bit of a let down

Negativ:: bread could have been much better

Positiv:: The rooms were very comfortable and the breakfast was reasonable.

Negativ:: We had a terrible time trying to get food when we checked in late. There is no drinking water provided.

Positiv:: Nette, freundliche Mitarbeiter; tolle Lage für Ausflüge in und um Bogota; sehr gutes und reichhaltiges Frühstücksangebot; Zimmer sehr sauber und ansprechend

Positiv:: Nothing

Negativ:: No hot water to shower for 3 days. Management lies about the property and amenities. I had to move to a different hotel and pay again! Do not recommend! Horrible experience.

Positiv:: I love that this hotel is in the middle of everything. Very good price and also a good staff. They have a little bar just in case you want some drinks!

Negativ:: A/C was ok, not the best because the city is a little cold but during the day wasn´t functioning well. Breakfast is ok, not the best but could have more variety. The restaurant staff are a little disorganized.

Positiv:: From the driver that pick us up at the airport, mr. Gustavo Villada, the recepcionist, the cleaning crew, the waitresses, everybody in this hotel was very attentive, very polite and they made our staying in the hotel a very nice experience. Thank you very much Hotel Andes Plaza.

Positiv:: Service

Negativ:: Close to my room people smoking

Positiv:: The staff was extremely courteous and helpful. The complementary breakfast was excellent.

Negativ:: The only sitting chair was directly underneath the TV and the lid and toilet seat would not stay up.