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the staff was wonderful an was there for everything we needed, they were always helpful an polite, they made use feel special, I would recommend this hotel an there staff to anyone
Hotel staff and shuttle transportation was on point! Lots of employees late night and very quick personal transport on the airport at all times. Rooms where new and clean. Value for the price is excellent! Great hotel for that night after a flight and being in transit. Bar service was slow
small room and limited staff on location small room and low shower pressure
The location between Zona T and Calle 93 is ideal. The room is kept clean daily with bottled water. Lot's of sports channels on flat screen TV. Wifi worked with no issues everywhere. Breakfast included eggs if you ask. Hotel taxi always ready and cheap. The main drawback is the noise, but that's something you expect in Bogota. A construction crew near the hotel broke the law one evening and made noise until 2 AM. In fairness this could happen anywhere in the city. More bilingual staff would be great.
Location,price, Front check in clerks. ,Simple plain attitudes. I aSk if they can help me booked a flight to medellin she ended booking a flight to cali instead . Horrible experience
best of the 5-6 hotels I've stayed in while in Bogota. Very clean, great shower water pressure, complimentary breakfast was worth waking up for, room size was great with good lighting, and trendy styling which set it apart. Complimentary shuttle took longer than the 15 minutes quoted to return to the airport and sink faucet had no water pressure...hard to wash my face and brush my teeth
The room was very modern, clean, and sleek. The staff was friendly and thorough. All this for a very reasonable price.
- Location is good. - Clean - Consistent "Hilton" atmosphere - I called front desk and room-service, several times, and nobody answered. -After finally getting through, it took over an hour for my room-service order to arrive... and it was just a simple breakfast for two. -Rooms arent very big -Bed is supposed to be king, but it seems smaller - Bathroom/closet door has no lock.
Great location for night life especially if you are in your 20's or early 30's very inexperienced staff. Walking distance to good shopping and restaurants. Rooms too dark.
Located 1 block from Plaza de Bolivar in Candeleria; very good breakfast, room small but great shower and comfortable bed; excellent on-site Restaurant for dinner. Lots of stairs (1/2 flight from main floors to rooms), area is essentially dead at night - restaurants within walking distance nonexistent.
The SPA -- very relaxing There were no one minding the business center -- had to go bother the front desk to print out broading pass
The staff was super sweet and accommodating at every turn. The rooms were really modern and bathrooms exceptionally clean. Also, our king bed was very comfortable! The location was a little ways away from everywhere we wanted to go, however Uber is insanely cheap and we were able to get around with ease.
The hotel has a very distinctive European feel but the rooms are tiny and the hotel offers simply a bed to sleep in. The restaurant was expensive and terrible. As an American we are used to getting much more for our money than a place like this offers. The beds were very comfortable and the staff was very young and eager to practice their English. They made up for the lack of amenities. The Hotel is within walking distance of the Zona Rosa a very safe night life area.
A beautiful, comfortable hotel in the Chapinero section of the city. They know how to spoil their guests.
Friendly, welcoming staff. Everyone greets you with a smile and a genuine desire to make your stay as comfortable as possible. Hotel restaurant and lounge areas are beautiful and luxurious. The best complimentary breakfast I've ever had. The pool is really nice and great for swimming laps. Nice touch having eucalyptus leaves in steam room.