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Schickes Hotel mit sehr komfortablen Zimmern und exzellentem Service. Es ist schwer etwas zu nennen was wir nicht mochten
Praktisch, sauber, sehr schön, elegant, effizient Enges Zimmer für zwei Reisende mit großen Taschen
Tolle Lage, zentral zu den meisten Sehenswürdigkeiten. Sehr höfliche und hilfsbereite Angestellte Eismaschine war kaputt, aber diese Dinge passieren.
Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!
Sehr schöne Lage und die Angestellten waren wunderbar. Das Zimmer war schön eingerichtet und sauber. Der Service war hervorragend.
freundlicher Empfang, Einrichtung Zimmer, valet parking, schneller Transport des Gepäcks auf´s Zimmer ohne Kontrolle hätten wir ein falsches Gepäckstück und ein missing Gepäckstück im Wagen
Sehr gut ausgestattete und geschmackvolle Zimmer. Tolle, zentrale Lage. Bei der 1. Buchung übers Reisebüro tolles Zimmer mit Blick auf die Staße am Beginn der Reise, dann Nachbuchung über Booking Zimmer in der letzten Ecke, Fenster mit Blick auf finsterste Ecke des Hotels, nicht wie gebucht King.Size-Bett sondern nur Queen-Size.Die Ausstattung des Zimmer war allerdings genauso gut.
Höflichkeit und Kompetenz der Mitarbeiter Frühstück zu wenig Auswahl, zu teuer
the health club is fantastic a reason to come back, the eating / bar facilities are ok it does not feel very cozy
they did not have taxis waiting outside and couldnot call one. They had to whistle for one passing by. As they are on a side street not that many pass buy. Also the area is not as nice as others in the city
Location Thought it was too expensive.
Beds, personal treatment of the staff No
Rooms are classic ritz-carlton comfort and luxury. They forgot to make a dinner reservation I requested at booking and never did anything about it.
The hotel was beautiful and staff was very professional and courteous and willing to help.
The staff was quite helpful and courteous, the room perfect and the food at the restaurant remarkable. The view from the rooftop is also outstanding.
We liked the shower, the roof deck, but most of all we liked the design of the hotel/room.
The studio room was ok and nicely furnished It was incredibly noisy, street traffic, garbage trucks, whining and motors running kept you awake from 2.30-5.30am every morning. I am afraid teh hotel was unworkable as a business hotel, and only possible as a holiday hotel if you are a heavy sleeper or a hard drinker so that you could surivive teh noise. I'll never stay again nor would I recommend it. Sorry. Having booked 2 rooms and paid so much a night I was utterly disappointed. Complaining next morning to the front desk about the noise, the receptionist was talking to me and then said "hold on" picked up the phone and started arranging some other booking with the caller. Don't Americans do basic manners anymore? Please note this is not a complaint, it was rude, noisy and expensive.
I was thouroughly impressed with the service from the moment Valet opened our car doors till the moment Valet closed our doors at time of departure. I frequent 5 star hotels and must say this hotel, concierge and quality of service was unsurpassable. Perfect boutique hotel experience!
The location is perfect for a downtown stay and, while small, the rooms are nicely designed. Poor air conditioning. No bath in the room.
The staff is so engaging and professional but not stuffy or uptight. The food at Moo (hotel restaurant) is unbeatable. You just can't beat the hotel vibe if you like personal service. I prefer more light than dark walls.
Friendly, considerate service, hotel cars to take you around Boston and good food from room service, also dog friendly. They charged us more than our original quote
Fifteen Beacon was beautiful, staff was so helpful and servicing that we felt truly carefree on our vacation to Boston. The rooms were excellently appointed, fashionably contemporary and spacious. We loved the fireplace, the four post bed and the privacy, it was the perfect intimate setting amid the busy Boston city life.
Wonderful building and facilities. Clean, comfortable. Great location. I have stayed at several Starwood Hotels and usually the W staff is a little bit more hospitable and welcoming. This particular staff was not very welcoming and when I had questions I was met with some interesting attitudes. All in all, great hotel - just think like every hotel somethings can be improved.
I found the overall experience of staying in the W very relaxing and comfortable.
highly service-oriented staff, modern and luxurious styled rooms, rather 5 than 4 stars for the rooms - you feel comfortable in this hotel bathroom: open wall to the room, no bath tube in the single-bed rooms
location, comfort, quiet overnight parking does not have to be this expensive
Brand new hotel Staff are not up to the W standard
The hotel was very luxurious and modern. Room was extremely clean. Overall great experiance. I would recommend this hotel too others. The rooms are a bit pricey.
The w never disappoints. I had quite a pleasant and extraordinary stay. No.
Clean, comfortable and in a great location Lobby extremely loud
The front staff and manager were extremely accomodating after having a 2 hour tiff with the booking company I used (Get a Room, you were terrible). The room was clean and contemporary which me and my guests enjoyed. For the price, it was reasonable due to the location right next to the commons and for a saturday night in Boston. Wifi was free and they had speakers to hook up an iPad to play music. Parking was $50 for valet. ~$40 in the surrounding parking lots for overnight.
We totally enjoyed a dinner and the breakfasts daily. The room was quaint and very clean. We also enjoyed the street view and being so close to where our son and daughter-in- law live. It was nice to be able to walk to everything. We did not like having to go into the second building and up stairs to get to our room. It would have been nice to have coffee available in the room. Given the fact there was not valet parking availabe, we thought the price was a little high.
It was a small European type hotel with classy, touches and no extra fluff. It's not for everyone, but perfect for those who seek the quaint and unique. It is more like staying in a guest house than a hotel. I wish they had a place for guests to grab coffee without having to join the dining room or go down the street to Starbucks.
Very good breakfast. Clean comfortable rooms. Friendly service.
dining room,breakfast,3rd bett auch im relativ kleinen zimmer gut managable,leseraum,terrasse im 3.stock,service sehr freubdlich,schnell,kompetent bar ist zu klein
The location was excellent!! The noise from the street made it very difficult to sleep.
The location. Small room. We requested a room for 3 people, however the extra bed put in the room meant we could not open the wardrobe.No fridge, no coffee making facilities. Very poor water pressure in basin, plug broken.If they didn't have a room to accommodate 3 people,they should have told us when we booked. Very expensive for what we received. Best thing was location.
Good location, lively atmosphere. Generally a good feel / fun to be there. Night Porter was very helpful and pleasant with our early morning departure / obtaining taxis. Room a bit on the small side - although not untypical of a European city centre hotel. Bathroom was disappointing - useless shower. Items reported as not working properly to reception were not dealt with at all during our stay.
We loved the old-fashioned charm of this small hotel in the Beacon Hill area, with the trees in front of the windows and the access to a small terrace overlooking Charles Street maybe the most romantic place in Boston (at least during Indian summer). The room was not overly big but nicely decorated. Breakfast in the Bistro - among the best French restaurants in Boston with an impressive list of European wines - was a real treat. Staff was very friendly and helpful.
Fantastic food, cheerful service (including coffee brought to my room at 7am), and perfect Boston location. No lobby.
Staff exceptionally professional and helpful. Wireless didnt work well.