Hotel Posada Maria Sofia

Freundliche Bedienung.

In dieser Zeit waren die Zimmer kalt.

The bed was possibly the comfiest I had in Mexico. I liked the excellent value Breakfast Buffet they do at the hotel restaurant over the weekends. The receptionist I had on check out was great - the one when I was checking-in with, not so much. Luck of the draw really. Some staff were very courteous and well-trained, others not so much.

Check-in experience was not great. I got to the hotel at 11am, and was told we could not check-in till 3pm which was fine so I left my luggage there and came back later around 7.30pm. I got to the reception at 7.30pm and there was absolutely no one in sight at reception or anywhere on the ground floor for a good 15 minutes. No bell I could ring or anything either. After standing around for 15-20 minutes, someone finally turns up with no apologies about the wait or anything and just factually checks me in like I was a burden. I was then allocated a room right behind reception on the Ground Floor which I knew was going to be noisy - so asked if I could have it changed for privacy and noise-level reasons. I was just plainly told "No" and that the hotel was full. Whilst I liked the bed in the room, the window opened onto the parking lot so I had to have the blinds down all the time and could hear the sounds of engines starting and purring when people were waiting. Light levels weren't great as cars and their headlights keep flashing up whenever they park or turn in. I could hear the cleaners talking and laughing and footsteps by around 6am in the morning. The hotel was also not as close to the centre and sights as I thought. A good 20 minute walk.

The location

WC had a leak , I reported it and it was not fixed .