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Good Location outside the city center. Walking distance to restaurants and shopping. Short taxi ride to historic city center.
The hotel is new and clean. If you like shopping the hotel is beside a large mall. What i truly appreciated was the staff, so understanding and welcoming.
Good location and modern. Rooms are very clean. Great kings size beds. Wifi was very choppy. The breakfast wasn't great and the buffet wasn't good. The rooms are tiny. You can't bend over in the shower without opening the shower door. The counter top space in the bathroom isn't enough.
Great staff, good location by car Facilities a bit run down
Good location, clean rooms Gave me a different price
Zentrale Lage,Parken,sehr ordentliches Hotel relativ neues Haus mit wenig flair-eben ein Business-Hotel
freundliche Mitarbeiter, gute Lage, schönes Zimmer, guter Komfort kein Trinkwasser gratis
gutes Businesshotel,kleine aber feine speisekarte Ist empfehlenswert ohne weiteres
Das Frühstück war zwar nicht im Zimmerpreis enthalten, aber die 150 MXP haben wir für dieses suuuper Frühstück sehr geren ausgegeben (Vollwärtiger Brunch: Eier nach Wunsch, 10 frische Fruchtsäfte, Chilaquiles, Bohnen/Frijoles!, Gemüse, Fleisch, Pasta, Müesli, Cereales, Käse, Wurst, tolles Brot, Sekt!, Salat, grosses Dessertbuffet). Auch die Zimmer waren sehr ansprechend und die Dachterasse ist mit toller Aussicht. Wie überall in Americas sind die meisten Räume zu kalt wegen der Klimaanlage, das Badezimmer ist nicht so schön (aber dafür grosszügig).
Overall atmosphere and proximity to pyramid. restaurant staff were largely disinterested and unhelpful. Menu was very limited and food very average.
wonderful place but very bad treatment of the staff and management. I booked through booking as I always do, the hotel was full and had no notice of my booking, they gave me a suite promising to maintain same price when having the booking information and did not do it. Furthermore check your invoice as they apply automatically tips (this is against law in Mexico) when having breakfast buffet. I do not know about tips on dinner as we did not dine there.
Is a pretty place. Beds are very hard. People don't talked much. We never were greeted or escorted to our bedroom. When we checked out they never asked how was it. We said thanks and they didn't answer. Location is not the best if you are without a car.
The beauty of the facility and surrouding attraction. View of the pyramid and church was spectacular room was hot, airless and claustrophobic and nosiy!! Impossible to sleep
I have stayed at this hotel about 10 days total through the last year. Clean, nice staff, great restaurant, good location to other services. BUT Internet is only wireless any you have to pay $10 per 24 hour period. If secure Internet and or RELIABLE service is critical to your stay, proceed with caution... we had some problems staying connected.
Great place and good food in the 2 restaurants they have with good prices. Thank you
Friendly staff, great facilities and excellent location.
Very nice hotel.. would stay there again none
Very well serviced.
The hotel was very nice. The staff was very friendly as well. The hotel it is near to a restaurants area (no walking distance but near) so we did not have problems to access different attractions and places to eat. The service at ¨Los Angeles¨ restaurant was very average or below. Le pool it is nice and the water warm but it is not light at night so even when pool close at 10pm it is hard to see. (My kids enjoyed even without light).
When I did checked in they gave me a room who had not been cleaned. They apologized & changed me to a clean room. Mistakes do happen but the first impression was obviously not the best.
This hotel is very clean and offers updated equipment (ipod station/flat screen TV/room safe). Bed was BIG and very comfortable. We initially had a difficult time getting to the hotel, but I was able to navigate there with my garmin nuvi-mexico maps. The hotel is located on a main street (Blvd Hermanos Serdan)and cannot be missed once you arrive. We initially booked a double occupant room but we spoke to reception and we were able to update to a single room with a great view of the main street without any additional cost. The hotel staff is great.
This hotel is beautiful and comfortable. I was there for only one day after a work trip on my way back home and it provided me comfort and cleanless.
I was on business trip and I liked the hotel and its location near malls. Good food and price but the pool is outside. excellent view to the city
nice hotel staff was mediocre... front desk attention was poor
Great quiet hotel away from the main blvd. Close to downtown(ie. the zocalo) and easy access. Rooms were spotless, the staff accomodating. The breakfast was pricey for the area but excellent. Air conditioning was not working so we had to change rooms in the middle of the night.