Positiv:: The service at four seasons is exceptional in every area. An amazing experience.
Negativ:: Everything was perfect
Positiv:: Amazing staff, great dinning
Positiv:: Der Service im Four Seasons ist einzigartig. Eine unglaubliche Erfahrung.
Negativ:: Alles war perfekt
Positiv:: Super Personal, super Essen
Four Seasons Hotel Miami ist gerade mal 5,4 km vom Flughafen entfernt und dank der hervorragenden Lage sind es nur 10 Autominuten zu: Vizcaya Museum and Gardens und Hafen von Miami. Besuchen Sie den Wellnessbereich und lassen Sie sich mit Tiefengewebe-Massagen, Aromatherapie oder ayurvedischen Anwendungen verwöhnen. Im EDGE Steak and Bar wird Frühstück, Mittagessen und Abendessen serviert. Dieses Hotel im luxuriösen Stil besitzt zudem 2 Außenpools und eine Poolbar und außerdem bieten die Zimmer tolle Highlights wie Bademäntel und gemütliche Betten mit Daunenbettdecken.
Positiv:: Breakfast was great. We got there early and got an immediate upgrade as our room wasn't ready! No problem at all. The free shuttle was so convenient we were able to get around without a rental. Totally worth it.
Das Residence Inn by Marriott® ist ein Hotel für Langzeitaufenthalte, in dem Sie auch in der Ferne immer auf dem Laufenden bleiben, während Sie das perfekte Gleichgewicht zwischen Arbeit und Freizeit finden. Unser heimeliges Ambiente lädt Sie ein, sich zu entspannen, und in unserer freundlichen Atmosphäre werden Sie sich wie zu Hause fühlen.
Das Hotel Beaux Arts Miami wurde kürzlich als eines der besten Hotels der Welt in die Hot List des Condé Nast Traveller Magazins sowie in die It List der Zeitschrift Travel + Leisure aufgenommen und ist ein modernes, privates Hotel, das sich 39 Etagen über Miamis majestätische Skyline erhebt. Innovative Technologie, modernes Design, intimes Ambiente; dieses Meisterwerk bietet Exklusivität und erstklassigen Service. Dieser private Rückzugsort wurde kürzlich zu einem Hotel der Autograph Collection von Marriott ernannt und verfügt über eine hervorragende Ausstattung, darunter das weltberühmte DB Bistro Moderne von Daniel Boulud, die Mariano Bartolome Indoor Golf School, der Enliven Salon und Spa, eine virtuelle Bowlingbahn und ein Basketballplatz im Innenbereich. Das Hotel ist nur wenige Minuten vom Hafen von Miami, der AA Arena und gehobenen Restaurants entfernt. Gäste werden begrüßt und mit personalisiertem Check-in zu den 44 aufwändig gestalteten Gästezimmern und Suiten geleitet, die mit kostenlosem WLAN, iPad, iLLY Espressomaschinen mit kostenlosem Espresso, luxuriöser Bettenausstattung und Bang and Olufsen Entertainmentsystemen bestechen.
Positiv:: good location near cruise ship terminal.
Negativ:: full beds are quite small. Queens would be better. Expensive parking. Just "OK" restaurant.
Positiv:: Restautant, room comfort, service
Positiv:: Location to cruise terminal.
Negativ:: $ 43.00 a night to park your car. Ridiculously expensive.
Positiv:: Nice modern clean facility. Great rooms.
Negativ:: Hour long wait in the business center just to collect a package.
Positiv:: Best hotel I have ever stayed at. It was amazing the restaurant Toro Toro was awesome. Everyone was so nice and on the 18th floor we had such a great view of the city!
Negativ:: My room was ready when I arrived.
Positiv:: Great Location overlooking the intercoastal and so convenient to American Airlines Arena. The Hotel is beautiful and the staff is friendly and very helpful. Breakfast buffet was excellent. We will definitely stay here again on our next trip to Miami.
Negativ:: There was nothing that we didn't like!
Positiv:: The friendly staff. Amber who checked me in gave me a higher floor so that I could enjoy the view of the city. The view was amazing.
Positiv:: Sauber, günstig gelegen
Negativ:: Nette Unterkunft und ein bequemes Bett!
Positiv:: gute Lage in der Nähe der Kreuzfahrtschiffe.
Negativ:: Doppelbetten sind recht klein. Queens wären besser. Parken ist sehr teuer. Restaurant einfach nur "OK".
Dank der ausgezeichneten Lage (Miami Innenstadt) ist dieses Resort mit Wellnessangebot zu Fuß nur 10 Minuten entfernt von: Bayfront Park und Miami Convention Center. Ebenfalls nur 5 km entfernt: PortMiami und Vizcaya Museum and Gardens.
Positiv:: We stayed three nights for our anniversary and we had an amazing time. The rooms are very modern and clean with super views over the bay amd the city. The staff was very friendly wherever you run into them. Walking distance to lots of activities (boat rides, jer skis, American Airlines arena, restaurants, etc..) highly recommended!!!
Positiv:: The rooms are amazing, well appointed, loved the bed! Service is top notch too
Negativ:: Long wait for the valet, call early!
Positiv:: Great hotel, nice rooms and helpful staff.
Negativ:: Valet parking too expensive.
Positiv:: The hotel is very well appointed: from the lobby to common areas and, most notable the rooms. Everything is clean, crisp and well conceived and executed.
Negativ:: The wifi didn't seem to work, luckily I was close enough to the lobby to use that.
Positiv:: I loved everything about it, great service, nice people, the room was nice and perfect, and it had a perfect view, it was great and if I ever go back to miami, I would know where to go and stay.
Positiv:: Luxurious accommodations, incredible views. Room service was very good.
Negativ:: Valet parking always seems to be the weak link at many hotels. Nothing horrific, just not up to the standard represented at this property.
Positiv:: Rooms are spacious and beautifully done--esp. the bathroom. Huge TV. I like the location for downtown - great for walking.
Negativ:: Lobby sparce, chaotic and unwelcoming. Valet was told it would be 20 min., but it was not that long. Event was happening , so lots of arrivals and tight spot to get a lot of cars coming and going.
Negativ:: as soon as I arrive with a reservation, they told me that they were full and I didn't have a room in that hotel so they change me to another Marriott
Positiv:: The facilities were all wonderful. The views spectacular. The pool area and gym are outstanding.
Negativ:: Parking is way too expensive. I had a problem with the television set in the bathroom, the remote simply would not work. I asked for help on this three times and each time they could send someone to turn it on but they could never tell me how to turn it on.
Das JW Marriott Marquis Miami bietet Eleganz, Design, Kunst, Mode und Technologie in einer vielseitigen Landschaft von Geschäfts-, Meeting- und Urlaubsangeboten. Im Herzen der Innenstadt von Miami gelegen und unweit des aufregenden Kunstviertels Wynwood, des neuen Frost Science Museum, des Perez Art Museum und des weltberühmten Miami Design District, gilt das JW Marriott Marquis Miami inzwischen als das Kunst- und Kulturhotel im Zentrum des Geschehens. Mit seiner idealen Lage im Zentrum Miamis befindet sich das Hotel direkt vor dem Finanzviertel Brickell und ist nur eine kurze Autofahrt von South Beach entfernt. Die 313 wunderschönen Gästezimmern mit modernster Technik und luxuriösen Bädern bieten eine Mischung aus elegantem und modernem Design. Entspannen und erholen Sie sich an unserem Sky Pool aus Edelstahl, lassen Sie sich im Enliven Spa verwöhnen oder genießen Sie im "db Bistro Moderne" himmlische Gerichte vom ausgezeichneten Küchenchef Daniel Boulud. Darüber hinaus erwarten Sie eine Indoor-Golfschule, Virtual Bowling und viele weitere fantastische Angebote.
Negativ:: Concierge was nice but he did not explain that there was an additional charge for parking. He gave me a ticket that I thought I would show at my departure next day but at the parking place they would not let me go without paying. That was a surprise for me. Also, at the front desk they did not ask me if I was a member of the Marriott hotels, I am, so I could have given them my name and number to add points or miles.
Komfort und Zweckmäßigkeit vereinen sich im Residence Inn Miami Airport auf perfekte Weise. Unser Hotel ist weniger als 10 Minuten vom internationalen Flughafen Miami (MIA) entfernt und bietet einen kostenlosen Flughafenshuttle an – so wird das Reisen zum Kinderspiel. Zu den weiteren Ausflugszielen in der Nähe zählen das Hard Rock Stadium und ein beeindruckendes Angebot an Einkaufsmöglichkeiten, Restaurants und Nachtleben. Nach einem langen Tag voller Arbeit oder Freizeitvergnügen können Sie es sich in einem Studio oder in einer Suite mit einem oder zwei Schlafzimmern bequem machen – jede Unterkunft bietet kostenloses WLAN, eine voll ausgestattete Küche und separate Bereiche zum Arbeiten, Entspannen, Essen und Träumen. Bevor Sie sich aufmachen, um die zahlreichen Sehenswürdigkeiten von Miami zu erkunden, stärken Sie sich unbedingt an unserem kostenlosen Frühstücksbüfett. Nach Ihrer Rückkehr können Sie sich in unserem modernen Fitnessstudio oder im glitzernden Außen-Swimmingpool auspowern. Besuchen Sie unsere kostenlosen Social Hours am Montag-, Dienstag- und Mittwochabend und genießen Sie Bier, Wein, Speisen vom Food Truck und angenehme Gesellschaft. Unser Hotel bietet außerdem einen kleinen Veranstaltungsraum für Meetings und gesellschaftliche Anlässe. Buchen Sie jetzt Ihren Aufenthalt!
Negativ:: Windows that do not open so one must use a.c.
However we request a room with window or door to get fresh air..
Positiv:: I was very suprised with our stay. I went into this as a vacation made very last minute and saw good reviews but figured it would just be an OK hotel.
However it was a really nice place. The staff was very attentive. They book a massage for me. They set up a crib and twin bed for my 2 year old son so he could choose which he wanted.
They had smart TVs which allowed us to play netflix and youtube at night.
my wife and I especially liked that the hotel had many resteraunts, starbucks, pharmacy and many botique stores attached to the hotel.
The pool was nice, but the only drawback is that it is situated in a way that we only got sun in certain parts of the day as the building blocked out the sun before noon. so 12-5pm the sun hit the pool.
It was very close to south beath (lincoln rd). We had a car but with all the shuttle services you really could not even bother.
They had busses going to many of the attractions you want, and if it wasn't uber would fill in the few gaps.
I would 100% go back and do plan on making this a semi-regular vacation favorite.
It also helped that there were other familes with kids for my son to play with.
He had 5-10 kids to play with in the pool on any given day.
ENjoy! and thanks for the memories
Positiv:: I loved the hotel grounds, great location but our room was tight. Shower/tub needs refinishing. We will return.
Negativ:: Tub & size of the room
Positiv:: Great pool area
Negativ:: It would been nice if breakfast was included
Positiv:: The room was beautiful! Had an amazing view. The staff were amazing as well, very friendly and helpful.
Negativ:: Would have liked to see some more shopping boutiques
Positiv:: Staff was friendly and helpful
Positiv:: Desk staff particularly friendly and helpful.
Positiv:: The breakfast is good!!
Negativ:: The parking is expensive!!
Positiv:: I thoroughly enjoyed our room on the 21st floor. The view was amazing and the room was very plush and comfortable. Enjoyed the daily Happy Hour specials and the buffet styled breakfast thats readily available downstairs at the restaurant called the "Catch". The service the Marriott provided was Awesome! I would stay here again.... $10.00 or less ride to South Beach using Uber or Lyft. If you don't want to pay the daily parking charge, there is street parking that affordable adjacent to the hotel.
Negativ:: There is no microwaves or refrigerators available in the rooms. However, you can requested these items if they are available.
Positiv:: Everything including location from the Port of Miami, nice lobby, great restaraunt, and view from balcony!
Negativ:: Pool was horrendous. When you go to FL the one thing you look forward to it the pool/jacuzzis. To put it in perspective, the pool water was warmer than the hot tub. Outside of the pool area needing some work, everything was great.
Positiv:: was ok
Positiv:: Nothing to write home about. The view was great but the rooms were standard! I expected a bit more comfort for the price.
Überqueren Sie die Biscayne Bay über die Brücke zu Everything Miami und betreten Sie eine neue Welt im Miami Marriott Biscayne Bay. Unser Hotel befindet sich an der Kreuzung der Kunst- und Designerviertel von Miami und ist nur wenige Minuten vom Miami Beach Convention Center entfernt. Hier finden sowohl Urlaubs- als auch Geschäftsreisende einen exklusiven Aufenthalt in Miami. Unser Marriott Hotel in der Nähe des Hafens von Miami ist das einzige Hotel in der Innenstadt direkt am Jachthafen und verfügt über eine glitzernde Lobby mit modernen Arbeitsbereichen, WLAN und einem Illy Café. Zudem bietet es einen atemberaubenden Ausblick und Speisemöglichkeiten im Freien im Catch Grill & Bar. In unseren modernen Gästezimmern und Suiten mit wunderschönen Balkonen mit Blick über die Stadt und die Bucht werden Sie erholsamen Schlaf finden. In unserem Palm-2-zertifizierten Hotel mit 25 Meetingräumen mit über 1850 m² an flexibel nutzbaren Räumen und einem fantastischen Ausblick auf die Bucht ist produktives Arbeiten garantiert. Trainieren Sie am Ende eines harten Arbeitstages in unserem modernen Fitnesscenter und erfrischen Sie sich anschließend in unserem einladenden Pool. Entfliehen Sie noch heute dem Alltag in unserem Hotel am Hafen von Miami!
Positiv:: The staff were helpful, responsive and genuine. The room was comfortable and clean. We caught a really great deal on Expedia.
Negativ:: The cost of snacks/beverages
Positiv:: This hotel is the go-to for my wife and I whenever we're in Miami. The staff is fantastic and the rooms are beautiful! Very close to incredible restaurants and bars too!
Positiv:: Hotel facilities seemed good but couldn't use many of them.
Negativ:: Pool overrun by near-naked chemically stimulated revelers. Incredibly noisy till small hours of morning. Phones in room didn't work.
Positiv:: Fantastic views, great location, comfortable beds. Staff was incredibly friendly and helpful. Clean, nice room
Negativ:: Our shower, nor our phones, did not work. Fortunately, we were only staying for a single night, which made the problem not a big deal. Also, pools were not heated. They have two BEAUTIFUL pools, but no one dared to be in them at all because they were absolutely freezing. A shame, really.
Positiv:: The views were pretty nice. The room was comfortable, except for the constant racket of music, construction and traffic, not to mention the binging from the elevator
Negativ:: Super noisy. Disorganized. Staff not very helpful
Somewhat snobby clientele.
Positiv:: Location and staff
Negativ:: Dirty, loudy, parking, people hosted.
Positiv:: Loved the location, restaurant and bars
Negativ:: I wish they had coffee available for longer in the am, start earlier and end later, I missed it every day, either I was leaving to early or too late
Positiv:: The staff went over and beyond to help make our stay comfortable-including an early check in and later check out to accommodate our flights. Well done!
Rooms are nice size and had great views of the harbor and city lights. Would definitely come back again!
Negativ:: Price for parking is steep.
Positiv:: No good signal tv, I can not go to pool for private pool party.
Positiv:: Outstanding service
We have stayed at Epic many times, but this was the first time bringing the kids. The kids had a wonderful time. As a family we cannot wait to come back!!
Negativ:: each stay at Epic has been an exceptional experience, which is why it's our hotel of choice when visiting Miami.
Positiv:: Room quality, location, pool, gym, breakfast area, Lobby, In-Room dining experience was terrific.
Negativ:: Bed linens were not soft, very rough and low quality. Pillows much to big and thick, no choices for pillows. Took one hour and three calls to get extra towels.
Positiv:: Fun lively noisy location in downtown Miami
Negativ:: We were not given the room we ordered but they did try to make up for the error.
Dank der ausgezeichneten Lage (Miami Innenstadt) ist dieses Hotel im luxuriösen Stil nur 2 km entfernt von: Bayfront Park und Miami Convention Center. Ebenfalls nur 5 km entfernt: PortMiami und Vizcaya Museum and Gardens.
Negativ:: I booked 2 rooms kayak through booking.com - received a confirmation number. Our late flight had been cancelled. Hotel didn't receive the reservation and when I found out, there were no rooms available. Night was spent in airport - very bad experience.
Positiv:: The room was clean but not spotless. Loved having a fridge, microwave & dishes. It was quiet and the beds were comfortable. No airport noise even though it's very close, not even while sitting at the pool. The bathroom needs brighter lighting and a magnifying mirror. Also there were no luggage stands in the room. It's a good hotel for a quick stay while traveling but I wouldn't consider it a vacation spot.
Positiv:: They make me feel like a queen
Negativ:: It's not on the beach.
Positiv:: Staff was very helpful. To go breakfast bags were nice, since we had to leave before the hot breakfast service started. The room was comfortable and nice sized. The deal on leaving your car parked while on your trip was great. Shuttle was reliable, location is close to airport, without being too close. Starbucks, Walgreens and Publix are across the street - very handy.
Negativ:: The hot tub wasn't hot! Construction noise was unexpected on a Sunday.
Hampton Inn & Suites Miami Airport South - Blue Lagoon ist gerade mal 6,2 km vom Flughafen entfernt und bietet einen Flughafentransfer (zu bestimmten Zeiten). Im Außenpool können Sie morgens ein paar Bahnen schwimmen und dann im Fitnessbereich Sport treiben. Die Zimmer überzeugen mit hochwertigen Bettwaren und Regenduschen und bieten weiterhin LCD-Fernseher und kostenloses WLAN.
Positiv:: The city view room we had. And the shower.
Negativ:: The elevator machine noise from our room
Positiv:: Room was nice and staff were very helpful.
Negativ:: What is the deal with the parking? Parking lot in the building as well as other structures surrounding the building were all empty yet they were charging $30 a night to park. Don't understand how this is a thing.
Positiv:: Great location in Brickell. Close to Metromover and the bay. Rooms start on 16 so you definitely have a view. The Bar@25 is awesome. Priced for the view, but you won't find it anywhere else.
Negativ:: The lobby is on the 25th floor, but the guest rooms were below so you need to use a different elevator to get to them. The carpetting was dirty in the halls. The reqding lights in the room were old and only some of them worked. The radio was old and not compatible with newer iphones.
Positiv:: The view from the bar (25th floor) was stunning, the rooms are well kept, and the hotel overall was very clean
Negativ:: The bellhop left our luggage pieces on the cart at the entrance and never brought them up (we went down and got them), it costs $30/day to self-park (no in-and-out privileges, so more if you leave/come back), while the map shows it close to the water the closest beach is a 15 minute car ride away, and the rooms and bathrooms felt a little dated/worn
Negativ:: I stayed here because I was working late & didn't feel I could drive home, which is more than an hour away. I checked in at 4:AM & had arranged to check out around 1:PM. It seems that the cleaning staff did not look at the notes in the computer for my eventual check out and on 2 different occasions, one at 9:AM & the other at 10:AM, they attempted to gain entry into the room to clean, I suppose, and the door made a tremendous noise as I had put the security latch on it. This was quite disturbing, having been woken up twice. Check the computers!
Positiv:: The staff was very accommodating, outgoing and friendly.
Negativ:: Upon arriving early we had to wait for a room, no big deal, check-in wasn't until 3pm. For the inconvenience we were given a free wi-fi code. The code never worked. I would have been discouraged to buy the wi-fi and then not have it work.
On Saturday night, our room which faced West, could hear loud party/club music until after 2am. It may have gone longer but that's when we finally fell asleep.
The tv was old, outdated and did not work well. The channel was stuck on the "movie" channel, however it would not let us select/rent any of the movies.
Positiv:: Very clean, modern, and luxurious.
Positiv:: Front desk was friendly. Room was clean, coffee in the room was good, great bay view and I didn't get out much but the location seemed perfect to me!
Negativ:: How the snack bar was out in the open tempting you but all of it was for a fee, it should be locked up unless I request for it to be opened. Can't imagine what parents with children go through to keep them from munching.
Negativ:: Restaurant service has to improve
Negativ:: Valet yelled at me because I was never charged. I even asked the front desk why I was not billed. Turns out they spelled my name wrong and were not able to bill my room. I don't think that I should have been reprimanded for their spelling error.
Positiv:: Wir hatten das Zimmer mit Blick auf die Stadt. Und die Dusche.
Negativ:: Der Aufzug Maschine Lärm von unserem Zimmer
Conrad Miami ist gerade mal 5,3 km vom Flughafen entfernt und besitzt eine Dachterrasse. In nur 10 Autominuten erreichen Sie: Vizcaya Museum and Gardens und Hafen von Miami. Besuchen Sie den Wellnessbereich und lassen Sie sich mit Massagen, Ganzkörperwickeln oder Aromatherapie verwöhnen. Im Atrio wird Frühstück, Mittagessen und Abendessen serviert.Dieses Hotel im luxuriösen Stil besitzt zudem einen Außenpool und eine Poolbar und außerdem bieten die Zimmer tolle Highlights wie Komfortbadewannen, iPod-Dockingstationen und Betten mit Pillowtop-Matratzen und Bettwäsche aus ägyptischer Baumwolle.
Positiv:: They are very professional, friendly and very clean
Positiv:: Es liegt in der Nähe des Flughafens
Negativ:: Mangel an guten Restaurants in der Nähe
Positiv:: Sie sind sehr professionell, freundlich und sehr sauber
Dank der unmittelbaren Nähe der wichtigsten Highways, wie der Turnpike und I-95, ist dieses Hotel in Miami eine großartige Unterkunft.Dieses Miami Airport Hotel in günstiger Lage, weniger als 3 km entfernt vom internationalen Flughafen von Miami und neben dem Golfplatz von Miami Springs, hat alles, was das Herz begehrt. Unser Hotel eignet sich ideal für Geschäfts- und Urlaubsreisende. Regionale Sehenswürdigkeiten wie der Hafen von Miami, Miami Beach, Coral Gables und die Innenstadt von Miami sind vom Hotel aus bequem zu erreichen. Sportveranstaltungen an der University of Miami sind ein großer Anziehungspunkt. Geschäftsreisenden bietet das Hotel ein rund um die Uhr verfügbares Business Center mit Fax-, Kopier-, E-Mail- und Druckerservice.Nutzen Sie zum Arbeiten auch den drahtlosen High-Speed-Internetzugang, der im gesamten Hotel verfügbar ist. Urlaubsreisende schätzen die günstige Lage des Hotels in Reichweite berühmter Attraktionen wie der Strände und der Einkaufsmöglichkeiten in der Miami International Mall und der Dolphin Mall. Sportbegeisterte haben es nicht weit bis zu den Stadien Heat Arena, Marlins Park und Orange Bowl (Miami Hurricanes). Ist heute Ihr Glückstag? Das Magic City Casino ist nur eine kurze Autofahrt entfernt.Unser neues erstklassiges Hotel bietet 92 Gästezimmer und Suiten. Entspannen Sie sich im einladenden Ambiente unserer Zimmer, ausgestattet mit 42"-HD-Fernseher, kostenlosem drahtlosen Internet (Wi-Fi) und hochwertigen Toilettenartikeln. Ein kostenloses warmes Frühstück sorgt für einen großartigen Start in den Tag.Das Hotel ist zentral gelegen, nur 15 Minuten vom Stadtzentrum und 20 Minuten vom South Beach entfernt. Große PGA-Veranstaltungen, die World Golf Championships und Cadillac Championships finden ganz in der Nähe statt. Von NASCAR®-Rennen® bis hin zur Miami International Boat Show, die Freizeitangebote sind unbegrenzt. Sogar Geschäftsreisenden, die bei FedEx® und der Federal Reserve Miami Bank gleich um die Ecke zu tun haben, fällt es leicht, ihren Terminplan ein wenig aufzulockern. Da sich das Ausbildungszentrum von Boeing direkt nebenan, Centurion Cargo in der Nachbarschaft und die Firmenzentrale von UPS® ganz in der Nähe befinden, sind viele Gäste entschlossen, Arbeit und Vergnügen zu verbinden.Reservieren Sie Ihr Zimmer oder Ihre Suite im Best Western Plus Miami Airport North Hotel. Wir wünschen einen schönen Aufenthalt.
Negativ:: Way too much traffic and construction
Evidently i also had no flexibility as i booked through an online service that was non refundable but i was not told...so that soured me on the while trip
Positiv:: Walking distance to everything Downtown. Great location!!
Im Herzen von Miami, einen Block vom Finanzviertel Brickell entfernt gelegen, bietet das Courtyard Marriott große Gästezimmer und Suiten mit kostenlosem WLAN, ein Fitnesscenter, einen Außenpool und einen 24-Stunden-Markt.
Negativ:: Flight left me and I Sent them Proof from American Air Lines Then they promised me to re-booking amount, week left and did not recover the amount Whenever I tried to contact them A person who on the counter Transfer my calls to The Department Competent and No one answers no one call me back again ..... they are thieves
Positiv:: The location, the size and quality of the room and bathroom, the courtesy and skill of the staff.
Negativ:: We liked it. We'll come back.
Positiv:: Location and pool.
Negativ:: Dirty pool, dirty spa, dirty room, expensive forn nothing. Even the holiday inn has a slepers and more clean the bathroom and bedroom.
The closet was broken, and they gave us a room for special capabilities i dont know why.
Positiv:: Location is great. Friendly staff.
Negativ:: Reception lobby too small and crowded. Walls too thin.
Positiv:: The W Miami is a beautiful hotel with amazing amenities. The rooms are luxurious with king size beds and large bathrooms. The fitness center has all the machines needed for a good workout, and a hot tub for after the workout. There is a large pool on the 15th overlooking the bay. I can't wait to return.
Positiv:: Amazing room, will definitely go here again. Staff was helpful in providing a room when Amoma failed to make a reservation for the hotel. If you are booking a hotel room from kayak through a third party, buyers stay away from Amoma!
Positiv:: Modern, cool, hip--like all W Hotels. Unlike some, there wasn't loud music playing at 3 am at the upstairs club. View is great. Gym is good, but a bit of a haul to get to as it is in a different building.
Negativ:: Hotel messed up my bill quite badly and overcharged me by about $500. Only attempted to resolve after I had to intervene at check-out and again over the phone (and I still haven't seen the final refund come through via the bank). Additionally, while I was having dinner, the bartender at the restaurant came up while he was on Skype with his son and was like--"look at this beautiful woman eating by herself!" It felt a bit invasive.
Positiv:: Pool,location,bed itself was nice.
Negativ:: Customer service was very bad for a 5 star hotel, mold in hallways of room, dirty stained carpets, every piece of furniture was damaged and just looked bad. If I wanted to stay in a hotel 6 I could have saved 200 dollars.
Positiv:: The hotel and atmosphere were great. The best service were the bell hop and the valet service.
Negativ:: Untrained staff, in particular the service in the restaurant was poor! Front desk gave conflicting information are not clear when asking about restaurants.
Positiv:: Loved this hotel. The concierge Jorge Rocha was so helpful, he gave us GREAT customer service. I highly recommend this hotel to anyone visiting Miami.
Positiv:: Die Lage und der Pool.
Negativ:: Pool ist schmutzig, schmutzig Spa, dreckige Zimmer, teuer Forn nichts. Sogar das Holiday Inn verfügt über eine slepers und mehr sauber, das Bad und das Schlafzimmer.
Der Schrank war kaputt, und sie gaben uns ein Zimmer für spezielle Fähigkeiten ich weiß nicht, warum.
Positiv:: Die Lage ist großartig. Freundliches Personal.
Negativ:: Rezeption und Lobby zu klein und überfüllt. Wände sehr dünn.
Das W Miami befindet sich direkt in der Innenstadt am nördlichen Ende der Brickell Avenue. Sie befinden sich hier direkt in der Nähe der "Wall Street South" und vieler Unternehmenssitze, können aber auch schnell die fast schon legendären Restaurants, Clubs, Kultureinrichtungen und Sportangebote der Gegend erreichen. Verwöhnung pur erwartet Sie in unserem über 2600 Quadratmeter großen Spa und Fitness Center. Tanken Sie etwas Sonne auf der über 8000 Quadratmeter großen WET Terrasse mit 92 Meter langem Infinity-Pool und Blick auf die Bucht von Biscayne. Genießen Sie Cocktails an der FIFTY Ultra Lounge beim herrlichen Ausblick über die Skyline. Bleiben Sie ein Weilchen. Alle 146 Gästezimmer und Suiten wurden vollständig auf anspruchsvolle Weltreisende ausgerichtet und sind mit eigenem Balkon mit Blick auf die Stadt oder den Miami River sowie Marmorbadezimmer mit Pflegeprodukten von Bliss Spa® Sinkside Six in Zitrone und Salbei ausgestattet.
Positiv:: Nice big room, very clean, staff was very nice! Loved the Pawnbroker rooftop bar/restaurant....great atmosphere! Close to Bayfront Park area and Brickell Avenue and Marlins Park.
Negativ:: No ice machine on floor and had to get ice from room service. The regular restaurant was closed for renovations. They charged a hotel fee for their continental breakfast even if you didn't eat breakfast.
Negativ:: The location is terrible nothing to do around there. Customer service is terrible very rude staff especially in the restaurant. Will never stay there again.
Negativ:: There was nothing open including room service and there was a dead cockroach in our room.
Positiv:: The Langford is absolutely beautiful and I loved its character! They managed to maintain a lot of its unique architecture with modern touches. The downtown location was convenient for all of the things we wanted to do.
Negativ:: I didn't like the breakfast situation. When I booked online, it said out breakfast would be included, however, when we went upstairs the first morning we were immediately accosted about our breakfast coupons and then told we could only have the pastries, coffee, and orange juice, since we didn't have the coupons. I'm 6 months pregnant and had my 1 year old daughter with us, so this was very frustrating. But there were several options within walking distance. Also, we wanted to use the sky lobby while we were there, but there was some kind of model casting going on all day both days we were there so it was packed.
Positiv:: The staff was incredibly friendly and accomodating. The rooms were smaller, but clean and chicly decorated. PB station had delicious food and the rooftop bar was fun!
Positiv:: How courteous the doormen and front desk employees were, great shower. Nice comfy bed.
Negativ:: Apparently requesting a second bucket of ice is an unreasonable request. Not according to the front desk but to whoever tells the person that actually comes to your door. This was off putting to say the least.
Negativ:: Die Lage ist schrecklich dort nichts zu tun. Der Service ist schrecklich sehr unfreundlich Personal, vor allem im Restaurant. Werde nie wieder dort übernachten.
Positiv:: Das Personal war unglaublich freundlich und zuvorkommend. Die Zimmer waren etwas kleiner, aber sauber und chic eingerichtet. PB-Station hatte leckeres Essen und die Bar auf dem Dach hat Spaß gemacht!
The Langford Hotel ist gerade mal 6,4 km vom Flughafen entfernt und besitzt eine Dachterrasse. Miami Convention Center erreichen Sie mit dem Auto in nur 5 Minuten.Dank Bar auf der Dachterrasse ist für ein tolles Ambiente für einen Umtrunk gesorgt. Wer Hunger hat, kann ins PB Station gehen. Es serviert amerikanische Küche und ist zum Frühstück, Mittagessen und Abendessen geöffnet. Dieses Hotel im luxuriösen Stil besitzt Zimmer mit tollen Annehmlichkeiten, darunter iPod-Dockingstationen, hochwertige Bettwaren und Bademäntel.
Negativ:: I was wakened in the morning by noise from the room above me.
The room's safe didn't work.
The light above the bathroom mirror didn't work, even after the
repairman said he had fixed it.
The bed pillows were miniature and uncomfortable.
The room could use a new paint job and cleaner floors.
The Wifi was unable to connect me.
The room's view was blocked by a huge machinery shed on
Sie möchten in bester Lage übernachten? The Mutiny Hotel ist nur 10 Autominuten entfernt von: Vizcaya Museum and Gardens und University of Miami. Nachdem Sie sich im Fitnessbereich ausgepowert haben, können Sie im Restaurant etwas essen oder bei einem Drink in der Bar/Lounge neue Kräfte sammeln. Dieses Hotel im luxuriösen Stil bietet zudem einen Außenpool und eine Poolbar. Außerdem besitzen die Zimmer praktische Annehmlichkeiten wie Küchen und Schlafsofas.
Positiv:: It is located near the int mall and dolphin mall
Positiv:: Nice enough property - standard Best Western!
Negativ:: I did not realize it was so far from Miami Airport! Waited for shuttle for 55 minutes, and then it took 40 minutes to get to property. Their shuttle did not run early in the morning (5:00am), so they hired a "taxi" for us, which turned out to be a big van - not a taxi. The cost was $40 plus tip to get to airport! Unbelievable. If I had known that, I would have paid more for a nicer property close to airport. Shame on me for not checking the price. A regular taxi would have probably charged $20-25. The hotel really dinged us bad!!!
Positiv:: The room was large and clean.
Negativ:: This hotel is 20-25 minutes away from the airport. Their shuttle only runs until 9:30pm. If you're flight comes in after that, you need to find your own way to the hotel. We took a taxi, thinking the hotel was close to the airport, and ended up with a $40 ride (we should have used Uber).
Positiv:: It's was cheap, nice bed, and kinda close to the airport
Negativ:: Smelled like mildew, bathroom was gross, sheets has stains
Negativ:: Found roaches in the room, at night, the front desk did not care to assist, move me and my children. Its been 3 days since I've been trying to return the managers phone call, she is never available. Let alone, very frustrating with 90% of staff who does not speak English very well.
Positiv:: Rooms were nice
Negativ:: A long way from the airport even though it is called an airport hotel. I waited over an hour for the schuddle at the airport and then it only runs every two hours to the airport from the hotel. I was told the shuddle runs to the airport once an hour which can be a very long time if you call after the shuddle has left the airport for the hotel. I had to leave the hotel an hour early becuase the shuddle only leaves every two hours starting a 4am. Even thoufg the hotel was nice I would not stay there again.
Positiv:: I like how my room was clean by the time I got back
Negativ:: The cleaning staff did not speak any English at all and we're Rude when I told them to wait on cleaning my room apparently they wanted to clean on their own time so they kept knocking my door trying to get me out the room so they can clean even though countless times I told them to hold on , and then because of her lack of English she spoke spanglish and yelled at me , awful when ur there but as long as you leave before they cone around to clean apparently you'll. Be fine
Positiv:: The staff was very friendly
Positiv:: Manager refunded our cab fare when we got in after shuttle stopped running
Negativ:: Shuttle service is problematic. It starts at 6am and leaves every 2 hours and then stops at 10pm. In my view, if you call yourself an airport hotel, people that reserve with you will want to be close to and have easy access to the airport. if you're neither of those things, change your name or improve your shuttle service.
Positiv:: Good location and quite economical
Negativ:: Musty smell throughout the room and hotel hallways. Noisy, creaky beds. Surprised this was a Best Western Plus hotel and rated 3 stars with AAA.
Positiv:: quiet place.......
Besuchen Sie dieses Hotel in Miami, Florida, mit komfortablen und erschwinglichen Unterkünften in der Nähe der NASCAR® Ford-Meisterschaften, der Miami International Boat Show und des Golfturniers „Doral Open“.Das Best Western Plus® Miami-Doral/Dolphin Mall hat alles, was das Herz begehrt. Die Gäste dieses Hotels erhalten einen ausgezeichneten Kundenservice und eine hervorragende Ausstattung zu einem erschwinglichen Preis. Jedes der schön eingerichteten Gästezimmer verfügt über Kabel-Satellitenfernsehen mit HBO® sowie kostenlosen drahtlosen High-Speed-Internetzugang. Business-Zimmer sind auf die Bedürfnisse von Geschäftsreisenden zugeschnitten und bieten einen gut beleuchteten, extra großen Schreibtisch und eine kostenlose Tageszeitung. Für einen großartigen Start in den Tag sorgt jeden Morgen das kostenlose warme Frühstücksbuffet. Für zusätzlichen Komfort bietet das Best Western Plus® Miami-Doral/Dolphin Mall seinen Gästen einen Swimmingpool (im Freien) und ein voll ausgestattetes Fitnessstudio. Geschäftsreisende werden die verschiedenen Geschäftsdienste im Hotel zu schätzen wissen. Dazu gehören ein Business Center sowie Tagungseinrichtungen mit Platz für bis zu 80 Personen.Das Best Western Plus® Miami-Doral/Dolphin Mall ist günstig gelegen zu allen Sehenswürdigkeiten im Gebiet von Miami. Erkunden Sie das umfangreiche kulturelle Angebot des nahe gelegenen Stadtzentrums von South Beach, genießen Sie tolle Unterhaltung und Glücksspiel im Seminole Hard Rock Hotel and Casino, oder verbringen Sie den Tag inmitten von spektakulären Boote auf der Miami International Boat Show. Dank der Nähe zu Hellman Worldwide Logistics und dem globalen Hauptsitz von Supreme International ist das Best Western Plus® Miami-Doral/Dolphin Mall auch eine praktische Wahl für Geschäftsreisen.Das gastfreundliche Personal des Best Western Plus® Miami-Doral/Dolphin Mall freut sich darauf, Ihnen einen unvergesslichen Aufenthalt in Miami, Florida, zu bereiten. Reservieren Sie noch heute und sparen Sie! Wir wünschen einen schönen Aufenthalt.
Negativ:: Water leak from AC in our first room. We were moved to a suite, so outcome was good.
Positiv:: Staff was professional
Negativ:: A big step down from the old Sofitel at the same prices. If the Sofitel was 4 stars then the Pullman struggles to reach three. Despite some refurbishing the hotel looks tired. They overcharge for everything- $17 for parking. The service is ok and nothing worked very well...internet, television etc
Positiv:: Asked for technician who never came. They don't answer phones. Staff don't have manners.
Negativ:: The staff was rude from the moment I walked in the door until the moment we left. They made jokes at my expense because it took me forever to get up the stairs since I'm pregnant. I booked two rooms but they didn't one of them available at 6pm (3 hours after check-in time). After sorting that mess out, we got stuck in the elevator which terrified my daughter. To make it worse the staff was giggling as we called for assistance.
Upon entering one of the rooms, there was a large brown wet stain in the center of the room. When we called to complain the front desk said that we should be happy that they upgraded us to $600 a night room since our other room wasn't ready. We just asked them to clean it but they said most of housekeeping had left so it would be awhile.
Even the staff at the coffee shop was rude in the morning when we asked how long it would take to order anything but black coffee because of the rest of the menu wasn't ready two hours after their opening time.
Overall it was a terrible experience. The hotel is rundown but its the staff that made sure that I would never use this hotel again
Positiv:: The staff was above and beyond wonderful!!
Very nice, clean accommodations, and beautiful pool. Great location!
Overall a lovely hotel.
Negativ:: Only downside is the only place to purchase water or soft drink was the bar. They charged us $4.00 for a small aluminum can of Sprite.
Negativ:: Not alot of pillows per bed mattress not firm enough
Positiv:: Friendly helpful staff. Delicious food in restaurant and bar. Lovely pool area.
Negativ:: We've stayed in other Sofitels before and this one didn't seem like one; the room definitely didn't live up to the brand. It didn't even live up to some of the lower-market Accor brands either. We were very disappointed.
Towels were unwashed; they smelled like they were new from the manufacturer (not even washed for the first time).
Carpet looked old. Room didn't seem upmarket at all and needs updating. Bathroom smelled like smoke in a non-smoking room.
Front desk either initiated or failed to stop another hold on our credit card, beyond the normal hold for incidentals, the day we checked out no less (and we checked-out several hours before normal check-out). This was not a problem per se, but it was still an annoyance, especially considering that hotel seemed sub-par in other ways.
In summary, the room was not horrible; it just wasn't a Sofitel. It was the equivalent of an average hotel, not even above average.
Positiv:: The room the view the staff the gym I love it
Negativ:: The food too expensive
Positiv:: Service was excellent and food was good. Good size room.
Negativ:: Hotel is a little dated and needs some cosmetic refurbishing since structure is good. Bathroom and tub our outdated.
Positiv:: Clean, friendly staff
Negativ:: No continental breakfast
Positiv:: Beautiful hotel, very comfortable.
Negativ:: Pillows were so soft they became flat while Laying on them
Willkommen im Pullman Miami, einem eleganten tropischen Paradies mit Blick auf eine ruhige, blaue Lagune. Für den modernen Reisenden ist das Pullman günstig gelegen: wenige Minuten entfernt von internationalem Flughafen Miami (kostenloser Shuttle), Hafen im Zentrum von Miami, South Beach und exquisiten Einkaufsmöglichkeiten in der Dolphin Mall. Dieses moderne Hotel wird den Anforderungen von Geschäfts-, Privat- oder Kreuzfahrtreisenden, die sich einen luxuriösen Aufenthalt wünschen, rundherum gerecht.
Positiv:: It was easy to book through kayak search engine. Check in was super fast.
Negativ:: We had 2 double beds, husband and wife slept in different beds.....
-"Nickel & Dime" you on several costs such as:
*water bottle in room
*using fridge in room for own belongings
*parking ($18/night USD)
*morning coffee ($3-5)
-No complimentary breakfast (hot buffet $24)
-No surrounding restaurants within walking distance
-Multiple younger adult events (ie. proms, graduations) that was a little inconvenient.
-Room was not as cleaned as previous Hilton's I have stayed at before (ie. dusty, old soap crusted on shower soap holder)
-Strict with early check-in fee ($35). Arrived at 2pm, wouldn't waive fee for checking in at 3pm
-Short trip to airport
-Nice pool/gym facilities
-Very friendly and helpful staff
-In general, facility was clean and aesthetically appealing (excluding aforementioned example above).
Recommending only 2 stars based on high cost with many other competitors in surrounding area. I would advise researching other hotels prior to committing to this specific Hilton.
Disclaimer: if you are a Hilton's Reward Member, this does not affect you.
Negativ:: 25min bus ride to the hotel.
Ltd choice of restaurant options.
Positiv:: Very quite and safe location. Clean room, friendly staff and very convenient restaurant/bar. Very nice not to have to drive to eat dinner
Negativ:: $17.00 parking fee
Very small and half empty shampoo & conditioner bottles
Positiv:: Roomy. Clean
Negativ:: The hotel nickel and dimes you for everything. No complimentary breakfast. No complimentary fridge. View was of a roof. Horrible view
Positiv:: We loved the blackout shades on the windows which allowed us to sleep in from the late night flight.
Positiv:: My stay
Negativ:: Not long enough stay
Positiv:: Clean comfortable beds, Great views, nice bathroom
Negativ:: Was missing small items from room after first night room attendants cleaned room. Last morning before checkout staff barged into room. The hotel and facilities were great but houskeeping staff could be better.
Positiv:: The beds were comfortable and the hotel was clean. However, certain things like our acid reflux meds were missing or either thrown away, which was very odd. Also, when we were getting ready to leave around 8 AM the maid services were already barging in to clean the room, which kind of caught us off guard.
Positiv:: The front dresk service was great!
Negativ:: The phone lines sounds awful !
Positiv:: While the hotel is older it was built right and they have done a fantastic job maintaining it. The rooms were so clean and comfortable, it was an absolute pleasure.
Negativ:: As it is close to a large international airport, you may at times find yourself bumping into people that aren't used to our culture, like politely standing in line, or not blocking the main entrance with your entire group and all their luggage.
Positiv:: Es war leicht, ein Zimmer zu buchen über Kajak Suchmaschine. Das Einchecken war super schnell.
Negativ:: Wir hatten zwei Doppelbetten, Mann und Frau schlief in verschiedenen Betten ....
Dank der ausgezeichneten Lage in Flughafennähe ist dieses Hotel nur 4,4 km von Magic City Casino und 5 km von Grapeland Water Park entfernt. Ebenfalls nur 10 km entfernt: University of Miami und Miracle Mile.
Negativ:: smells bad everywhere, fruit on breakfast is from cans.
no refrigerator in room
Positiv:: The coffee
Negativ:: It was old, shabby and out of the way
Positiv:: Close to the airport
Negativ:: The room was smelling really bad and it was dirty!
Positiv:: The man who checked us in, I can't recall his name, was very helpful. He made it his business to go above and beyond. I booked online and the reservation was not sent through the company. This gentleman had it fixed in minutes. He was professional, helpful and spoke highly of the facilities. He assured us of our safety, during hurricane Matthew. He told us of hurricane windows and a generator. )3 was very helpful, and eased our minds.
Negativ:: The carpet was not vacuumed in our room. Otherwise it was clean.
Positiv:: Room was clean staff was polite
Breakfast on time satisfied
Negativ:: The second day rolled eggs
Negativ:: I waited 1.5 hrs for the airport shuttle and the breakfast was very unhealthy and the air conditioner was old and loud.
Negativ:: One of the elevators was out of order, so there were long waits. In our first room the air conditioner did not work and there was no mini fridge. The air conditioning on the floor of the second room did not work but did in the room. We were sweating while waiting on the one working elevator. The indicator lights in the working elevator did not work so there was confusion if the elevator was going up or down and what floor it had stopped at. The breakfast was ok but they could not keep it stocked. As soon as they brought out food it was gone immediately. The rooms were clean and it was quiet but not up to Hampton Inn standers.
Positiv:: I needed a hotel close to the airport and wasn't expecting to find something So quiet and comfortable with class. The pillows & down comforter were heavenly.
Negativ:: I didn't have enough time to enjoy everything.
Positiv:: The breakfast bar was wonderful. And the pool area was very nice.
Negativ:: The surrounding area was not as nice as I would have liked. Also wish all of the staff would have spoken English. It felt a bit like being in a foreign country.
Negativ:: Gestank überall, das Obst beim Frühstück ist aus Dosen.
kein Kühlschrank im Zimmer
Positiv:: Der Kaffee
Negativ:: Es war alt, schäbig und abgelegen
Positiv:: In der Nähe des Flughafens
Negativ:: Das Zimmer roch sehr stark und es war schmutzig!
Hampton Inn Miami Airport West bietet einen Flughafentransfer (nach Fahrplan). Dank der hervorragenden Lage sind es mit dem Auto nur 15 Minuten zu: Dadeland Mall und Patricia and Phillip Frost Art Museum. Nach einer Abkühlung im Außenpool können Sie im El Tropico essen gehen. Es serviert kubanische Küche und ist zum Frühstück, Mittagessen und Abendessen geöffnet.
Positiv:: Loved the location of hotel. Was able to walk to diffent places without having to drive. Staff was very friendly and helpul. Greeted you with a smile at all times. Room was clean and really nice view.
Negativ:: This was my first time visiting Miami and I didn't like the fact that the hotel doesn't offer free parking like in other places I've stayed at. Seems this is everywhere in Miami. The phone in the room didn't work and was not even connected. I tried to connect it to the wall outlet, but there was no dial tone.
Positiv:: Proximity to bayfront park and American Airlines Arena while costing significantly less than competitors. If you don't mind walking 6 minutes and want to save $100, this may be for you.
Negativ:: The feel of the hotel is a bit old. Old school card scanners on doors, carpet a bit dated, but still clean. Under an airport route, but what hotel downtown isn't? Lower floors will hear traffic.
Positiv:: Nice hotel
Negativ:: Mold in bathroom and do not validate parking
Positiv:: Suit was really nice and not expensive
Positiv:: Nothing. Smells bad and the rooms are not clean as expected
Negativ:: Smelly lobby, rude front desk dirty rooms
Positiv:: Loved the room service, cleanliness, everything was delivered on time. Perfect location. Absolutely amazing.
Negativ:: The paid parking is a bit of a pain in the neck
Positiv:: Ambiance was good.
Staff was courteous.
Breakfast was excellent.
Negativ:: No clear direction in the parking garage.
No coffee maker in the room, only 2 pack of ground coffee, how do I make coffee without hot water and coffee maker?
We booked a king size bed and there was only ONE pillow on the bed. How can I be a king with only one pillow?!
Negativ:: Outdated rooms/bathroom
Positiv:: I was in town for a conference, and the staff were wonderfully helpful, the room was quite nice, and the hotel amenities were great. A nice alternative and well worth the cost
Positiv:: it was convenient to the Whole Foods and the bed was comfortable.
Negativ:: decor was dated and drab
air conditioner was not reliable
noisy noisy noisy
at the pool you can smell grease and smog
Positiv:: Not much
Negativ:: Pool next to very busy highway
Negativ:: Bathroom was not maintained. Tub was plugged and shower needs to be replaced.
Hyatt Regency Miami ist gerade mal 4,1 km vom Flughafen entfernt und dank der hervorragenden Lage sind es nur 10 Autominuten zu: Hafen von Miami und Vizcaya Museum and Gardens. Nach einer Abkühlung im Außenpool können Sie im Riverwalk Cafe essen gehen. Es serviert regionale Küche und ist zum Frühstück, Mittagessen und Abendessen geöffnet. Dieses Hotel im luxuriösen Stil besitzt eine Loungebar und einen Fitnessbereich. Außerdem bieten die Zimmer tolle Annehmlichkeiten, darunter iPod-Dockingstationen und hochwertige Bettwaren.
Positiv:: Really nice hotel with good location and amenities. Got a great deal.
Negativ:: Some areas of the hotel are looking old and may need to be revamped.
Negativ:: The construction of the shower lead to water pooling up at the shower door and seeping out into the bathroom.
Positiv:: Location is excellent. Hotel is located walking distance from great restaurants and shopping. Located in the heart of Brickell.
Negativ:: We checked in on Thursday for a special birthday "stay-cation". I was under the impression that this was a five star facility, but the room we were placed in and the service we received was far from five star quality. Within hours of our check in, the bathroom sink clogged up. My husband and i went to dinner and asked for maintenance to come to our room while we were gone. When we returned, it appeared that someone had come to fix it. However, within 30 minutes, the sink was clogged up again. We called the front desk and at 11:15 p.m. two maintenance men came into our room with a shot-vac to attempt to fix the problem. A shot-vac. At this point, the proper thing to do would have been for the hotel to offer to switch our rooms. Instead, we bore the sound of the vacuum and the maintenance crew for about 15 minutes. When one of the maintenance men was done, he said he would be back up in 30 minutes to see if it was fixed. It was almost 11:30 p.m. at this point! My husband told him not to bother returning. Not shockingly, in the morning the sink was still not working and now the toilet was backing up. I was appalled and embarrassed that I had booked this hotel for my husband's birthday. I went to the front desk to check out and aired my grievances. I spoke to a supervisor/manager that was there. He offered us a free breakfast that I said we would accept but then the manager took it back and said, "Well, actually it's past breakfast time." He offered to give us drinks at the bar instead. I could not have walked out fast enough. I was SO disappointed with this experience and spent the rest of the weekend trying to make it up to my husband (who has been ever-patient)!
Positiv:: rooms were nice, comfortable, location was good for what we were doing
Negativ:: Found what appeared to be a pubic hair in our room service food. We did not eat the food and would not eat in the restaurant.
We both stepped on glass shards while sitting at the pool. We brought it to the attention of the spa staff who shrugged it off..
Positiv:: The service was amazing. Everyone from the front desk to the valet to the gift shop clerk were all about service.
Positiv:: Duft im ganzen Hotel
Negativ:: versteckten Gebühren
Das JW Marriott Miami liegt im Herzen von Brickell – Miamis angesagtem Ziel für Einkaufstouren, Restaurantbesuche und Nachtleben – und ist nur wenige Schritte entfernt von dem neuen Einkaufs- und Unterhaltungszentrum, dem Brickell City Centre. Das elegante Business Hotel bietet 296 Gästezimmer, die neueste Technik und über 2.323 m² flexibel nutzbarer und kürzlich neu gestalteter Meetingfläche. Gäste befinden sich nicht weit von allem, was Miami zu bieten hat, wie das Perez Art Museum, das Frost Science Museum, das Adrienne Arsht Center, der Port of Miami, South Beach, Coral Gables, Coconut Grove und der internationale Flughafen Miami. Das erste JW Marriott Hotel außerhalb von Washington, D.C; angesiedelt in einem Gebäude mit Kultcharakter, bietet ein britisches Pub in der Lobbyetage, ein legeres Restaurant unter freiem Himmel mit Blick auf die Brickell Avenue für Mittag- und Abendessen und das elegante, lichtdurchflutete "Isabela's" für Frühstück. Gäste werden auch den stilvollen Edelstahlpool in der 7. Etage genießen und sich im Salus Salon und Spa mit umfassendem Service erholen und entspannen.