Hotel Cozumel & Resort

Nice staff

Positiv: Same staff as 3 years ago. Very friendly and competent. Food and drinks very good. Comfortable atmosphere. Lots of returning guests. Great when occupancy low.

Negativ: Dive center pricey, makes negotiations painful for package deals. No cash refunds for unused dives. But dive operators are good, and again many of the same providers as last time.

Nice hotel

Positiv: Nice hotel but not a luxury hotel. Room was clean and well appointed. Hotel is not on the beach although it says private beach. It is mainly a scuba diver hotel. This is also a great place to learn to dive if you're interested. the staff are friendly and helpful. Beautiful huge pool. Not close to town although it is walkable or you can rent a scooter or car at the hotel and plan excursions.

Wonderful Dive Hotel

Positiv: Direct access to Dive Paradise via walkway. Hotel staff is truly friendly. It seems important to all staff that You have a great vacation. Rooms promptly serviced each morning. Food was quite good and reasonably varied for all inclusive. Great value for the money. Well located, only $6 cab ride to town center. I intend to stay here again.

Negativ: Nothing stood out as lacking. It is not the "El Presidente" but is priced so much lower.

Positiv: Staff very friendly, great location for walking into town, nice dive shop nearby, great breakfast, very clean.

Negativ: Beds a little too basic, could do with more pillows and blankets in the room, but I didn't ask for any.

Positiv: Hotel Cozumel is great. It is like returning home. We have been there 4 times. Raul the manager, Guadeloupe. & Consuelo at the front desk are great. We love it there & will return.