The Royal Hotel

The breakfast was really poor more like do it your self if you wanted tea we were told that here is the tea pot and there is the water and here is the tea bags !!!! When we asked for bean on toast we where told that we had to make our own toast and they would bring us some beans. Obviously the chef could not make toast? Little bit disappointing when you pay over £300 per person for three nights Even worse is that when we checked out (even though we requested separate

I asked for free-range eggs and they had them available the next morning. Decor of public areas and room very good. Bed comfortable. Most staff excellent. Dinner nicely cooked and presented.

The raw sewage gurgling up into the shower tray and the toilet bowl on the first morning. The draught coming in all round the window causing the room to be very cold even with the radiator turned full on, even after I had sellotaped all round it. The lack of concern from management for a paying guest's health, safety and comfort.