Hotel Ginori Al Duomo

Location and friendly staff. Option for valet parking. Breakfast in the garden.

No elevator, but this was mentioned before booking.

Front of house was helpful and friendly. Central location. Large room. Aircon was good. Nice breakfast.

The pool area was not inviting. The hallway was very dark. No elevator. Some street noise.

The location really is superb, you are right in the action. The staff were also very helpful - there was an issue with our room so we had to stay nearby on the first night and then return. This could have been very disruptive (as we only had 3 nights in Florence) but the staff ensured we were given a very nice substitute hotel, had our bags taken back and forth, and gave us an upgrade for the inconvenience.

I think that it is a bit misleading when you book that the pool is only reserved for Deluxe guests - there is a sign saying that if you are in other rooms you have to pay about 60 Euros per couple to use the pool which i think is a rip off. Luckily we were upgraded due to other issues but I would have been very cross if we hadn't been as one of the reasons we booked here was because it had a pool. Also the pool area is a little rough around the edges so i think if we had paid extra we'd have been very disappointed. Also worth noting there is no lift - we were on the first floor so it wasn't an issue but can't imagine it's ideal for those on the 4th floor.