Hotels in Goldstrand

Positiv:: breakfast location room

Negativ:: chaise lounge at the pool for an additional fee

Positiv:: Modern climate, clean, high

Positiv:: Gefallen hat mir die zentrale Lage; also mitten im Geschehen. Auch das Casino var sehr gut.

Negativ:: Teuer, Geldgierig. Nicht für Familien.

Positiv:: One big disrespect to our privacy wiped all the good things away.

Negativ:: Hotel personnel doesn't have any education. Housekeeping entered the door directly without warning during the most private time with my wife. This is the FIRST rule of managing a hotel. And this removed all my positive points about this hotel. You enter a room after knocking, shouting. Customers are not potato bags. Only minimum requirements to be a 5 star hotel are fulfilled. Don't expect anything more. Anyway if you are not a gambler to lose money at casino, you are not a valuable customer in here, go somewhere else.

Positiv:: Perfect location, beautiful spacious rooms with balconies, lots of different facilities such as swimming pools, bars, gym, amazing casino just right at the hotel!

Negativ:: Breakfast wasn't great, wouldn't pay for all inclusive deal in this hotel.

Positiv:: Coole Poolanlage schöne Aussicht aufs Meer grosse Zimmer gutes Früstück Casino

Negativ:: Der Teppich war nicht sauber gesaugt

Positiv:: Super schönes & großes Zimmer. Sehr flauschiger Teppich und super funktionierende Klimaanlage. Guter Ausblick im 15. Stock mit Meerblick. Das Zimmer + Balkon wurde jeden Tag Tip-Top gesäubert. Das Frühstück (nur 1x genutzt) war sehr abwechslungsreich. Das Highlight war natürlich das Casino. Sehr schöne und angenehme Atmosphäre. Hier hat man sich gerne aufgehalten. Die kleine Spielhalle bietet neben Billiard & Airhockey auch noch einen netten Basketball Automaten. Am Skyfall Infinity Pool konnte ich perfekt entspannen und die Preise für Getränke & Speisen fand ich persönlich auch nicht übertrieben. Auch das Essen (direkt ins Zimmer bestellt) hatte eine ausgezeichnete Qualität und schmeckte wirklich sehr gut!

Negativ:: Der Friseur, der meinem Kollegen die Haare geschnitten hatte, war sehr sehr langsam und hat leider keine gute Arbeit geleistet.

Positiv:: Very good

Negativ:: Elevater waiting

Positiv:: Everything. It wasn’t on thing which we didn’t like or we wasn’t pleased.

Positiv:: Zentrale Lage, Casino im Haus, Valet-Parking, Großes Zimmer (Deluxe), Freundliches Personal, großes leckeres Frühstücksbüffet, Infinitypool.

Negativ:: Spa Zugang durch Lobby. Spa klein, Spa Personal kurz angebunden( allerdings kamen wir in den letzten 30min vor Abschluss dort)

Positiv:: This is not a family hotel. Is perfect for couples or group of friends who just want to have fun. The rooms are big and nice with a nice balcony. Even the ones with a back view have a nice view. Beds are very comfortable. Beside the topical restaurant they also have a very nice fine dining with great services. The pool on the 3th level is perfect for a lazy afternoon with cocktails, good music (everyday was a Dj mixing) and food at your pool bed.

Negativ:: The cleaning everyday wasn’t as it finest but they made bed and changed towels accordingly.

Positiv:: Everything just perfect !

Negativ:: Nothing to complain !

Positiv:: No kids around, great stuff, friendly!

Negativ:: Opening houses at the beach bar

Negativ:: Parking spot was a little too far and not very comfortable to park there

Positiv:: The view and the location were perfect!

Negativ:: The staff are away from experienced! But they were trying to their best always i can say!

Positiv:: The all inclusive was exceptional, wide range of food and drink/cocktails available at all hotel sites. Very accommodating, attentive and personable staff - I’m allergic to goose down so easily replaced with hypoallergenic pillows, vary meal choices to take out sauces (mustard or mushrooms) and even pizza with no tomato sauce. Can’t recommend it highly enough.

Negativ:: Meals were sometimes served and cleaned up at a different time to your eating partner.

Positiv:: I like that the meals were ala carte not buffet Big compliment to chef, very tasty and well presented meals in all restaurant

Negativ:: As this hotel can organise quite a lot, next time I will request better weather

Positiv:: Breakfast and location great

Negativ:: I didn't like that there was dress code (long pants) for men and we didn't know, so we couldn't go to dinner in the main restaurant. The drinks are quite low quality.

Positiv:: The warm professional staff is the biggest asset of this resort. Congrats to all people working there!

Negativ:: Morning coffee ☕️, but the one in the rooms was fine

Positiv:: Matratzen und Polster 1A, habe sehr gut geschlafen. Fugen im Badezimmer ohne Schimmel.

Negativ:: Leider ein typisches All-inclusive Hotel, mit all den damit verbundenen Mittelmäßigkeiten. Personal nett und bemüht, aber man merkt das low Budget level. Qualität des Essens durchschnittlich und einfallslos. Geschmacklich fad, typisches Kantinenessen. Qualität der Drinks variiert sehr uns ist extrem davon abhängig wer es mixt und an welcher Bar. Den mehrmals bestellten Gin mit Ginger Tonic habe ich kein einziges Mal erhalten. Klimaanlage auf leisester Einstellung zu laut um zu schlafen. Strand war zwar schön aber teils schmutzig und bei den Preisen erwarte ich mir einen Kellner der Bestellungen entgegennimmt. Auf den Fotos schöner als in Wirklichkeit, man merkt das es schon im 6ten Jahr ist. Handtücher bekommt man erst ab 9h auch vorher nicht bei der Rezeption. Am Strand auf den Liegen keine Auflagen, im Vistamare daneben, gibt's welche.

Positiv:: Bio swimming pool. Fusion Restaurant. Friendly Staff. Cocktails and the food.

Negativ:: Excellent Hotel nothing to fault

Positiv:: We very much enjoyed the hotel for its facilities and service. The food was great and so was the wine (it was better than good!). They employ lots of staff from further east and they were superbly trained. We were very impressed with the whole package which included superb views from a rooftop bar.

Negativ:: The problems are first to get there, is a pain from Luton using Wizz air (not sure I would agree with the speed connotation) and secondly, when you get there it is surrounded by hotels on three sides and a tourist trinket shop in front. Thirdly, it gets very crowded and the beach is like one of those in Spain where there is almost no sand left free!

Positiv:: Excelent cleaning and facillities

Negativ:: Too many foreigner boutiques between hotel and the private beach. One of the elevators it was fault during our stay and they didn’t fix it, so the access between room to lobby and viceversa waste to much time

Positiv:: Das Zimmer und das Bad sind sehr schön eingerichtet und sehr sauber, schöne Liegestühle und entspannende Musik neben dem Infinity-Pool, die Kellner kommen auf die Gäste selbst zu und fragen, ob sie irgendwelche Wünsche haben.

Negativ:: Der Teppich in der Lobby erinnert an die Designer aus den 70'. Die Stühle und die Tische auf der Terasse neben der Lobby sind aus billigem Plastik, die Fließen auf der Terasse sollten auch gewechselt werden. Die Soda im Hotel schmeckt nach Meereswasser. Wir haben keinen Platz im Fusion-Restaurant bekommen.

Positiv:: The staff is kind and helpfull, the chef cooks great and he is very nice to the guests, very clean in the room, every day the towels are changed and they fill the minibar with one pepsi/mirinda, one bottle of water and one beer. Close to Aquapolys(about 5min on foot). Bolero Aquapark is free and we had a very good time spent there. It is a 3* hotel but the facilities are almost as a 4* one. Private parking in front of the hotel.

Negativ:: Far away from the beach. Shuttle bus to the beach should be more often, maybe each half an hour/ each hour starting with 8 not with 9:30. More diverse menu.

Positiv:: Very kind staff, big bedroom and bathroom, very clean, great service, shuttle to beach, close walk to beach

Positiv:: Great services, friendly staff, good food, spacious room. The transfer to the beach was as specified.

Positiv:: The hotel AC was very good. Perhaps a little too cold in the restaurant sometimes, but mostly great. The free shuttle bus was great. It would be nicer with shorter intervals though. Also, the other Grifid hotels didn't know anything about this free shuttle bus to Grifid Foresta when asked about the pickup point. That could be improved. The evening entertainment was great. There was early breakfast for those having an early checkout. The Aquapolis is right next door (not included though).

Negativ:: Especially the restaurant staff did sometimes have some difficulty understanding English. They did for example not get the "sugarfree" when ordering soda and didn't understand "berry juice". The rooms also were not that sound proof. Some other guest's phone vibrated on their bedside table and we heard it loud and clear. It is quite a bummer that the pool closes at 18:00. The room AC was very loud. I tried to tell the staff that it was noisy but the technician didn't understand any English so it was very hard to get anything done.

Positiv:: We felt amazingly good, the hotel is very clean, quiet, the team is realy profesional, you feel great in this hotel, note 10+, thank you to all the employees!

Negativ:: -

Positiv:: The rooms. The rooms looked good

Negativ:: The food was horrible. And they put food also from the other past days. When we arrived, they told us that due to a problem we 2 of us should share one apartment because they didn t have 2 separate rooms available as we requested

Positiv:: Clean, nice staff, very far from the beach, bad hours for the shuttle Bus, nothing to do after 18:00 o’clock

Negativ:: Bad hours for the shutlle bus, so you could spend very little time at the beach

Positiv:: The staff is great, the hotel is clean and quiet and the food great.

Positiv:: Hotel war sehr sauber. Sehr guter, freundlicher Service.

Negativ:: Leider konnte man nicht draußen essen.

Positiv:: Very relaxing atmosphere at the hotel, good food, big room, quiet place, very professional staff

Positiv:: The hotel is very clean and well kept. The staff was extemly friendly and helpful.

Negativ:: There are four Grifid hotels and I belief that each has its own privat beach. I think they could work better together so that if a guest goes to the beach and sees Grifid umbrellas (s)he can feel like home.

Positiv:: Comfort Cleaness Service

Negativ:: The dress of some customer could be a little bit more elegant.

Positiv:: Die Lage ist gut, aber auch etwas laut Nachts, Party mile, ist aber nicht negativ.

Negativ:: Parkplatz Gebueren 10 Euro/Tag, zu teuel!!

Positiv:: great location, the food was awesome, with many varieties to choose from , excellent overall experience, the hotel looked exactly like the photos, they stacked the mini bar every 2 days with water, beer and sodas, the very good part was that there is a reserved beach for hotel clients, so you don'y have to pay for sun beds and umbrellas.

Positiv:: Everything is exelent! Staff is very kind, bad sheets is chandged on 2 days, there is a towels for the pool and beatch. Food is more than exelent. If some one uses sofa, must ask for extra mattres on recepcion and it will be in room for about 10 minutes.

Positiv:: Great location, very clean, hard working staff, good food.

Negativ:: Lunch not included in the package on arrival and departure.

Positiv:: Very nice beach and pool, a la carte restaurants are very good, nice view from room

Negativ:: No bar at the beach, free wine has not much taste

Positiv:: Good food all day long, tasty drinks, sound proof windows, very nice sea view (only on high-floor levels)

Negativ:: Central AC not working and room got very hot, ventilation in the bathroom not working, no bar on the beach but the most terrible of all, parking at 20 Leva/day is robbery, you can call the police because everybody is complaining, they just don't care.

Positiv:: Reichhaltige Essensauswahl, Personal mehr als bemüht, freundlich und hilfsbereit - „your Holiday-our Mission“ wird spürbar gelebt!

Positiv:: Astonishing view of the sea!

Negativ:: None

Positiv:: Great food. Clean and confortable rooms. Nice sea view. Nice and helpfull staff.

Negativ:: Little bit crowded but is to be expected in season.

Positiv:: I enjoyed our vacation. The meal was good, the room was big and clean. We could stay at pool or at beach (they had private beach). I would point some minor things that can be improved.

Negativ:: 1) Parking is small. They can't make it bigger, of course. But there is an underground parking near the hotel. 2) Staff is oriented to french tourists. We had a situation when we we're waiting to get a juice for children and some older french guy came and got in front of us. We complained to bartender that we we're there first. Bartender just shuck her shoulders and proceeded to serve the french guy. Probably because our money didn't have a good value for them. 3) Minibar was free. They said they refresh every day. We drank the bottled water. Nobody cared about our minibar, I went to a supermarket to buy water for children.

Negativ:: It’s only like a guest house with no service at all Poor facilities and cold face staff at reception The only hotel I paid with no receipt and the receptionist said because I didn’t ask for it at the beginning

Positiv:: Staff is amazing, helpful and kind. Hotel feels like home, cozy and sweet.

Negativ:: It's about 15 minutes walk to a good beach or to Golden Sands.

Positiv:: Very nice hosts! Great beds, very clean and beautiful yard and pool! It was perfect for a romantic getaway.

Negativ:: The walk to the beach and center is about 15,20 minutes but it is a nice scenery and we did not mind the distance at all.

Positiv:: Das Bett war sehr bequem. Und das Zimmer war sehr schön groß und frisch renoviert.

Positiv:: Nice and cozy family hotel Nice outdoor area Very clean Very friendly and helpful staff

Positiv:: The hotel is really kept clean. The gardens are lovely and relaxing with comfortable Sun lounges with cushions. Relaxed seating areas with shade and Sun. Very peaceful location. Small and family run hotel and they are very helpful and it is relaxed and informal. Airport transfer offered and was efficient and economical.

Positiv:: Very helpful staff, clean and convenient

Negativ:: Noisy people/TVs in other rooms until late

Positiv:: Die Frau an der Rezeption spricht Deutsch und sehr freundlich und Nett,es hat mich sehr gefreut bei ihr zu bleiben,würde gern nochmal irgebdwann kommen. Danke Hotel Angy

Negativ:: Am bischen weit vim Strand,aber geht man kann kurz hinlaufen es ist in Ordnung!

Positiv:: I liked the peace and quiet of the area. The staff was very friendly, always ready to help us with a smile on their faces. They truly made us feel welcome. A quiet beach was close by (5-10 minutes at most), although it's true that to reach it you have to walk down some stairs that, while not steep, were numerous. All in all, we loved it.

Negativ:: There was a bit of an issues with the shower, but nothing we couldn't solve with some creativity.

Positiv:: Large room, very clean, excellent location, friendly staff

Negativ:: The bathroom faucets should be changed, they are old and rusty

Positiv:: Very welcoming staff.very helpful they carried our bags up to our room .nothing was to much trouble.nice clean rooms.

Negativ:: Tree by our room cut out the sun .

Positiv:: Great hospitality

Positiv:: Everything was great Lovely staff - Nothing was too much trouble for them Perfect affordable airport transfer

Negativ:: Nothing wrong

Positiv:: Pools, meals, rooms, amenities, beach, etc

Negativ:: Parking boys-rude, careless

Positiv:: Not quite Seychelles, but hey, still a perfect location for a family with small kids. All inclusive takes away the trouble of finding out restaurants or preparing the food yourselves. The pools are really large, Aqua Park is a whole lot of fun for kids and the service was great. Also, shows are staged for kids in the evenings. You can walk to the beach in 2 - 3 minutes.

Negativ:: It was still a bit annoying that the pool schedule was only 9 am to 6 pm. Many kids wake up at 4 or 5, so especially on a rainy day, relaxing/playing in the pool is super convenient, therefore the pools might well stay open until 9 pm, imho. If that would require more supervisors and cleaning the pool later during the night by the hotel staff, so be it, they should be able to manage. It would also be fair if the hotel staff spoke Romanian. Not an issue for me personally, but since more than 50% of the clients seemed to be Romanians, it would only seem logical that Romanian be added as one of the languages spoken by the staff, besides English, French and German.

Positiv:: All !

Negativ:: The juice from food area.

Positiv:: Bolero is a nice and well-managed place for families who want to enjoy pools, but want to be close to a beach as well. For an AI place the variety & quality of food is very good and so is the service. Pools are clean with attentive lifeguards abundant sunbeds and umbrellas and the water slides are an extra perk (mind the height restriction of 140 (130) cm for the big slides). The animation is good and staff are friendly. You have to pay extra for parking (20leva=10Eur per day), but they always find a place for you. There are extra 3 a la carte restaurants on the premises (Asian, Bulgarian and Mexican/Brazilian), but if you fancy them book a table at least a couple of days in advance at the reception. The spa center offers massages that are a reasonably good value for money.

Negativ:: While there is an AI bar at the beach it offers no snacks during the day, if you/kids are hungry. The gym is spacious, but two out of four CV machines were out of order; more stretching mats could be added and the gym should ideally be open at least from 7.00am (8.00am currently). If you come later (after 10.30-11.00am) getting a pair of sunbeds & umbrella on the beach can be a challenge, mainly due to many unoccupied sunbeds 'reserved' by guests whole day.

Positiv:: Water slides are the biggest plus. Food is enough and tasty. Drinks are OK. I shall be back in few weeks to enjoy it again. It worths.

Negativ:: It's my 5th time in Bolero, but this time the Evening shows level has been decreased. Nothing after 10PM. I booked 5 rooms for 2 adults and a 9 years old each - bedding for the kids was not arranged for any of them.

Positiv:: The staff, hotel, beach

Negativ:: -The pool as the water was not warmed (considering we have akid 2 years old) -The Mexican Restaurant did not impress us. -Not very large choices at the restaurant menu (like e.g. In Turkey’s hotels). But the food was fresh and was ok. -the fish was frozen despite the first day (Monday ) when we had Palamida and in another day Solmon

Positiv:: location Ok, breakfast very good

Negativ:: the parking at the Hotel is not enough for hotel capacity and is very dificult to find a free space to park even you pay 10 euro/day for car parking

Positiv:: Frühstück war sehr gut, Personal überaus freundlich und auch die speziellen Restaurants waren toll. Das Abendessen im Hauptrestaurant konnte da nicht ganz mithalten.

Positiv:: The staff are fantastic. The hotel is spotlessly clean. The room we stayed in was spacious and provided everything we needed. There wasn’t much for children aged 12+

Negativ:: The food...as vegetarians, there was very little choice. Yes, there were salads, fruit and some vegetables but there was rarely any protein options for us.

Positiv:: Pools, slides, playgrounds, food, room size

Negativ:: Slippery tiles and stairs, bad mattress and pillows, cleaning should be done when people are out of their rooms, not at 3 or 4 o'clock in the afternoon.

Positiv:: The atmosphere was cerey nice..good shows for kids..nice big pools n clean.. Verry good drinks at pool n beach bar..and plenty

Negativ:: Too many stairs for a family wirh small kid..we had to go up n down at least 40 50 stairs with the kid in arms and baby stroller..food was repeating fried fries every day and those was freezed fries not even fresh..smash potatos from bag...soup verry salted ..a kid cant eat that...same kind of pasta baked every day...grilled chiken daily and beans

Positiv:: Alles. Ein perfekter Urlaub

Positiv:: Infinity pool is amazing! (available only to Concept rooms). Great modern and new room (Concept)! Great view! Very good a-la-carte restaurants.

Negativ:: Pretty bad value! The price we paid is more than 5 star hotels in Turkey, Dominican Republic, and Mexico but you don't get what you pay for: 1. Cleaning staff completely ignores "do not disturb" sign. They walked into the room around 5 times in both days, few times with my wife and myself being naked (not acceptable!). The button to lock on the inside does NOT work. 2. Unlike a-la-carte restaurants the Main restaurant food quality is poor. Selection is great but most of the dishes just don't taste good. Poor selection of wine and beer. We've been in a 70 dollar hotel the night before and the food was better there (compared to $250 here). The dinner is only 1.5 hours and even then some of the dishes are not available for the whole time period. The staff starts cleaning around 15 minutes prior to closing. 3. The beach/pool towel exchange is open for 1 hour in the morning and evening. What if it gets wet or want to return them later??? At checkout instead of calling somebody to check our room for towels, the staff made me go back to the room myself and bring the towels to reception (as the towel exchange is almost never open). Just plain bad service in this case 4. The alcohol selection is quite slim. There are only 2-3 variants of each type of alcohol. Cocktails selection and quality are below average.

Positiv:: Everything else was awesome !

Negativ:: AC in the room wasn't cooling it enough.

Positiv:: Pro: - newly renovated(1 month ago-ish) - great design (the biggest pro) - good varied food - excellent location, right on the beach - nice beach - cool rooms in the summer(junior suite) - great view from the balcony(upper floors) - nice animation team (shout out to Niky X2, Lora, Selma - nice outdoor pool(water tested daily) - towel service (no beach towels needed from home) - beach bar - the coffee “shop” - you are able to visit and enjoy free drinks and stuff at other grifid hotels(which are right next to vistamar) - great sea view from the restaurant And a bunch more that don’t come to mind right now We appologize for leaving a piece of furniture moved next to the bed(so the baby wouldn’t fall out), but i pulled a muscle a day before we left so we couldn’t move it back.

Negativ:: Cons: - some of the staff(bartenders especially) didn’t seem very happy to be there or serve - tip boxes everywhere. I encourage tipping, but it just makes you feel uncomfortable - cold water in the inside pool. We had a couple of days of bad weather and wanted to enjoy the inside pool. The water was really cold and the manager, who was informed, didn’t do anything for the next day either! - the mini club needs to be renovated, as the hotel was! It looks old and has a very bad smell(the girls were nice enough to leave the door and window open so it wouldn’t smell as bad - the club should also be renovated(oldish) and adevrtised more(there were always ten-ish people in there) - the drinks. 99% bulgarian. - the icecream was less than ordinary - nothing to eat after 9 p.m. (maybe there was something left in the restaurant, we didn’t know, nobody told us. There should be snacks outside because the terrace is full of people enjoying drinks - i saw the massage girls on the beach(don’t know if associated to the hotel). They had no idea what a massage is supposed to be - the infinity pool on top, we were told, is only for people in “the concept rooms”. It should be “adult only”, like the concept rooms are. Or at least have paid access so we can enjoy it as well. Doesn’t seem fair to come with a kid, leave it at the mini club and not be able to anjoy the pool. Just sayin - we specifically called the hotel twice to ask if they would be done renovating when we got there so there would be no noise as we were with a baby. They said yes, but there was power drilling and furniture moving on the floor above every day - some staff didn’t speak english or just very few basic words - paid parking and safe. I can understand the parking to some extent. But the safe? - no extra bed in the room, just couches and some of them don’t extend - after some guests left(neighbours) they changed the comfortable couch on the balcony in the js for chairs..

Positiv:: The pool on the roof is amazing.

Negativ:: Food is just ok.

Positiv:: Immer wieder. Grifid weiter so. Personal und das ganze Hotel einfach Super....

Negativ:: Zu viele Menschen ( Deutschen ) die mit irgendwelchen Kleinigkeiten nich zufrieden waren. Und immer wieder Reserwiringen von strand liegen. 2 am Pool. 2 an Meer und bestimmt noch mit ins Zimmer. Ärgerlich.

Positiv:: Position of the hotel. Rooms are spacious and modern designed.

Negativ:: We didn’t received room with pool view, as we paid. They offer us the possibility to move to such room next day, but we decided to stay in the room received. Ventilation in toilet and bathroom didn’t worked. We have made a complain about this, but they told us that is centralized system, but if really worked, it was not enough efficient. All in all, we liked to stay in this hotel, and will definitely come back and recommend to everyone.

Positiv:: Food range: lots of different options especially for us vegetarians. There is a small section where there was soya/almond milk for breakfast, that was nice. Though I only found it after 3 days. Drinks: Drinks are Bulgarian but we had no problems with it and didn't think they were bad as some of the comments from other guests. As first timers we wanted to experience what Bulgaria has to offer. Food was everywhere. We have two small fussy toddlers so was very nice that the had chips/pizza/pasta every day served both during lunch/dinner at the restaurant as well as near the pool. They also had a nice bakery-type-concept and lovely desserts for us sweet tooth lovers. Location: was favorable close to the beach, though there is a little buzz from the shops nearby but was not as bad. Beach: Free beds and drinks available at the beach. Á la carte restaurants: We tried all three, the Italian was the best. Though the desserts were much better at the main restaurant. Staff: They were also nice to arrange a cot for us. SPA: Can recommend the massage at the spa i the hotel as opposed to the beach. Was also the same price.

Negativ:: Information: We would have like some material that explained all the services. Like where to get the beach towels (which by the way have certain opening hours). Different food options and their opening hours. We felt so lost with a lot of things, in fact a lot of things we found out a couple of days after. They explained so little at the reception, in fact they didn't inform about the á la carte restaurants, I had to ask about it. Beach: Wasn't cool that people still smoked in the non-smoking section of the beach. I had to cleanup all the cigarette buds from the sand so my little one wouldn't eat them. Also, there were some people who take the beds in the morning only to show up at noon to use them. Don't think that's fair. Also noticed some people use the beds who didn't belong to the hotel. Indoor pool: it could have been more warmer and cleaner too. Compared to the rest of the hotel, felt this lack love. Room: We had the park view room which was actually the view of the "parking". We were at ground floor so cars were right next to our balcony.

Positiv:: Die Lage des Hotels direkt am Strand mit eigenem Strandabschnitt war perfekt. Das Esse war morgens, mittags und abends sehr reichhaltig und gut. Manchmal hätte etwas mehr Würze sein können, aber das konnte man selbst richten.

Negativ:: Das Personal machte leider oft einen mürrischen Eindruck, aber erfüllte trotzdem jeden Wunsch. Das Hotel hat im Fahrstuhl darauf hingewiesen, dass sie es nicht dulden, wenn einfach Liegen mit Handtüchern besetzt werden und sich vorbehalten, diese zu entfernen. Leider ist dies nie geschehen.

Positiv:: Lage am Meer

Negativ:: Essen war nicht herausragend. Anfahrt und Parken schwierig.

Positiv:: The hotel has 2 relative new buildings and 1 very new building with big and clean rooms. The lateral sea view rooms are nice. The beach is close to the hotel. The food is good. The kids amusement is great and also every day entertainment is great.

Negativ:: Staff needs to improve their attitude and speak nice to clients (part of the old staff - the barmans from the holway and from the beach, not the juniors who were very nice and kind). The beach staff is awfull.

Positiv:: After the initial misunderstanding the hotel front reception put it right. Thanks for it.

Negativ:: Misleading info in the booking website.

Positiv:: No matter where you look, you see quality. The rooms are big, spacious and clean. The restaurant serves delicious foods of great variety. The staff is attentive: although there is a beach bar, they serve lemonade to the guests on the sunbeds by the pool.

Positiv:: Great apartment with amazing view! Close to the beach! Quiet! Nice pool! Good transportation links to Golden Sands (10 min.) and Varna (25 min), bus shuttle every 15 minutes.

Negativ:: Paying for wifi in 2019! Not acceptable! It was the only downside of my stay! Really disappointing!

Positiv:: We payd for the internet wlan but it dosent work in room nr 9

Negativ:: No internet signal in the roo anf we had to pay for it

Positiv:: Situated at the 11th floor the apartment has a great sea view

Positiv:: Location and probabbly the exterior of the building

Negativ:: All charges need to be presented to the client . It's a very unplesant surprise when you need to pay for parking 8lv and 7lv Wi-Fi in additional to the normal charge which is not cheap at all considering the price for those services in the rest of the country.

Positiv:: Wunderbare Lage und Aussicht über die Bucht

Negativ:: No curtains in reception, no washing facilities. The elevator hasn’t worked in more than 1 week. Mould in the bathroom. The cleaners didn’t bother to clean the balconies even once although there were lots of bird droppings there.

Positiv:: Apartment was nice and spacious with stunning views. Nice terrace for eating. Reception staff was nice. Good location for the beach and nice swimming pool.

Negativ:: There was no oven , double bed (only twin), parking had to be paid for on top of expensive apartment , utensils missing, no coffee percurator . Towels changed every 3 days only. Cleaners were terrible No cleaning materials provided to clean. No shower curtain,had to sit down to shower to prevent the flooding.

Positiv:: The apartment was spacious, but we had a room closed, that I think is the other bathroom because for 2 bedrooms and a living room, we had just one bathroom useful.

Negativ:: The cleaning service is poor The balcony was not prepared well for use it properly

Positiv:: The 3 room apartment we booked was really big, had 2 bathrooms and one big living room. The kitchen is well-equipped and we liked the fact that the whole apartment was clean.

Negativ:: We didn't like the fact that we needed to pay extra money for parking, although in the complex everyone could get in with the car without paying. No one checks the registration number and whether or not you paid for parking.

Positiv:: We enjoyed our stay at Cabacum Beach Residence. It is near the beach and easy to get around to all the places one wants to visit and see. Everyone was very friendly and always ready to help. It was nice to have a kitchen to make our own meals and the place was very clean and cozy. We enjoyed our time here very much!

Negativ:: weak wifi signal; the router they gave us was not configured and we couldn't use it

Positiv:: Perfect kitchen +view balcon

Negativ:: Elevator very bad

Positiv:: Location, food, price all excellent!

Negativ:: Shower space was very cramped and bathroom had poor ventilation and drainage

Positiv:: Das Zimmer hatte eine funktionierende Klimaanlage. Außerdem war das Personal an der Rezeption sowie am Pool sehr nett. Auch das Frühstücksbuffet kann sich sehen lassen: Es gibt eine sehr große leckere Auswahl.

Negativ:: Die Schallisolierung des Zimmers war fast nicht vorhanden. Alles was nachts im Flur oder am Goldstrand passiert, bekommt man dort mit. Außerdem war das Zimmer sehr klein, sodass man fast keinen Koffer auf dem Boden aufmachen konnte und die Vorhänge sind lichtdurchlässig, sodass es morgens schon früh hell ist.

Positiv:: The food was amazing

Positiv:: Friendly staff, great quality for the price paid, amazing location!

Negativ:: Location of the hotel , just in the heart of the Golden Sands.

Positiv:: Location, parking, cocktails. :)

Negativ:: “Moody” elevator.

Positiv:: Tolles Frühstücksbuffet, großes Zimmer

Positiv:: Mann muss unbedingt in die No Name Bar im 7bten Stock zu Paul gehen. Riesiges Frühstücksbuffet.

Negativ:: Keine Duschmatte, kein Licht beim Spiegel

Positiv:: Die Lage ist wirklich sehr gut und alles ist direkt erreichbar.

Negativ:: Wir haben beim Checkout unsere Pässe nicht bekommen und das auch nicht gleich gemerkt, das hat uns dann 3 Stunden gekostet und wir sind beruflich unterwegs! An wen geht die Rechnung?! Zudem hat der Toilettentürgriff von innen nicht funktioniert. Das heißt, man ist nicht mehr rausgekommen. Ein Glück kam mein Kollege nach einer Stunde ins Zimmer und hat mich rausgelassen! Ein anderes Zimmer haben wir nicht erhalten, weil angeblich alles voll war. Zusätzlich dazu wurde uns ein Lunchpaket versprochen, welches wir nicht erhalten haben. Wir wollen unser Geld zurück!

Positiv:: Sehr gutes Frühstück

Positiv:: Loved the breakfast, so many things to choose from.

Positiv:: The breakfast was excellent, good swimming pool, good location.

Negativ:: Small rooms

Positiv:: Good food, excellent position.

Negativ:: In the morning when you serve breakfast they have only soluble coffee. If you want to take a normal coffee you must wait until 10 when bar is open.

Positiv:: Everything

Positiv:: The staff.

Negativ:: Good food, excellent location!

Positiv:: The location of the hotel is excellent! The food was fresh, with a good choices of various options and all we had tried was delicious. Friendly and helpful staff. Clean and comfortable rooms equipped with all facilities needed for a comfortable stay. It was well worth the relatively high price which we paid, but the location is absolutely fabulous. Overall we are very satisfied with the hotel and the service.

Negativ:: Still water is available at the time of the meals in a small pot, which many times remains empty. Sun beds are in complete shadow created by the hotel building in the late afternoon

Positiv:: The food is awesome. The staff is awesome. The beach is beautiful.

Negativ:: I like everything about this place.

Positiv:: Looks like a 4+ star, well and tastefully renovated, right on the beach, food was good even if not very varied, comfy bed, clean room, great sea view.

Negativ:: "Included pool-bar" was not included, pool is actually 500m away in another hotel, available only between 10:00-18:00. Hotel bar closes at 23:00 while minibar items are fraudulently expensive for an all-inclusive.

Positiv:: very good location, right on the beach

Negativ:: the room we received didn't have balcony very little food diversity

Positiv:: This is our second time staying here. Beach location, surroundings.

Negativ:: You can get to town by walking on the beach - they still did not find a solution for the gate that gets to the (civilized) street. The food was a bit lacking( in options and quality) compared to our previous stay.

Positiv:: The location right on the beach, the design of the room and the meals.

Negativ:: The access to the centre of the city, the fact that the windows didn't completely isolate the outside noise, the persistence of a strange noise in the room.

Positiv:: Location, food, stuff, beach, cleanliness were great! I was traveling with my niece, it was a great staying for both. The employees are extremely nice, they all try to make you feel comfortable. There is a beach bar and a snack bar located at the 2nd floor, clear water, nice sand...

Negativ:: For a beach hotel, is a too bad that only half of the rooms have balcony, the ones with the sea view. I recommend for other travelers to book this kind of room, because is necessary to dry your swimming clothes, towels, etc. Juices were not the best and only few, no fresh juice.

Positiv:: Der Sandstrand war nahe und in sehr sauberen Zustand. Ebenso sorgte die Strandaufsicht das die Liegen immer richtig standen. War nahezu immer anwesend um die Schwimmer zu beobachten. Es war oft starker Wellengang und manche schwammen zu weit hinaus. Sie wurden von der Aufsicht zur Umkehr bewogen.

Positiv:: Super Modernes Hotel, Personal sehr höfflich und immer am Lächeln. Frühstück, sowie Sanackzeiten, Mittagessen, Abendessen sehr lecker sehr schön angerichtet und viel Auswahl. Komme gerne wieder.

Negativ:: Sollte man mit dem Auto anreisen, werden Pro Tag 5 Euro Parkplatz Gebühr erhoben, dies sollte man wissen. Aufgefallen ist das sich in meiner Zeit am Privat Strand einige Personen von außerhalb dort aufgehalten haben und alle Vorzüge ( Snacks, Getränke, liegen...) genossen haben, obwohl diese keine Erkennungsband am Arm hatten. Hier sollten Kontrollen durchgeführt werden.

Positiv:: Very nice family run hotel just a few meters from the Black sea, therefore unique proximity to the natural wonders. The waves can be heard from the room and the sunrise above the sea is completely unobstructed. Swimming in the sea is fun.

Negativ:: wifi was available in the vicinity of the restaurant only, no wifi in the room.

Positiv:: Super Lage.. richtig schöne Terrasse Reicht aus um sich die Region rund um Varna anzuschauen

Negativ:: Bisschen abseits und schwer zu finden !!! Frühstück war nicht gut .

Positiv:: The hostess was excellent, She was more than attentive and kind and we arrived after midnight. Bulgarian airlines were two hours late and it took almost an hour to finish the rental process at Varna airport.

Negativ:: The place was very hard to find late at night.

Positiv:: Perfect location and best sea view in Bulgaria. Private beach.

Positiv:: Location is unbelievable!

Negativ:: Difficult access! But is not their fault! They have stupid neighbors!

Positiv:: Amazing location! On the beach, you cannot get closer to see Amazing stuff,(you will feel like home here), very friendly family! Great breakfast! Great for a relaxing getaway! You will feel here like on the French Riviera

Negativ:: The sound of the sea is very strong!

Positiv:: Very nice owners

Negativ:: Very bad entrance , lot of stairs :-(

Positiv:: Nice sea view, friendly and helpful host.

Negativ:: The place was hard to find, but it was worth it.

Positiv:: Violetta, owner of the hotel was so kind, friendly and helpful. When we arrived, we were fascinated by the hotel and the beach. We were looking for silence and privacy and we foundit there. We are looking forward to come again ...

Positiv:: Matratzen sehr gut Hilfsbereitschaft sehr gut persönlicher Kontakt sehr gut Essen einfach und gut sehr feinsandiger Strand sitzen fast im Meer sehr gut Nähe zu anderen Restaurants fussläufig sehr gut WLAN funktioniert kostenfrei im Zimmer Klimaanlage o.k tägliche Reinigung

Negativ:: Frühstück abwechsungsreicher gestalten

Positiv:: We had a wonderful experience at this hotel. To begin with our room had a perfect view to the sea, obscured slightly by trees but this was no bother as the hotel is literally by the sea. Private beach was clean and well maintained. In the morning you are given the option of a lovely buffet breakfast, and there is a restaurant which serves food all day. All the staff were really friendly and you feel like you are being well looked after.

Negativ:: Nothing.

Positiv:: Great staff, helpfull.

Positiv:: Anton was truly an amazing person, so helpfull. and the place was so beautiful .The food was delicious. We Will Come back. <3

Positiv:: I liked the villa, the location. The owner is really nice and welcoming and he made us feel right at home. I highly recommend it.

Negativ:: Nothing to mention

Positiv:: Der Wirt ist sehr nett

Negativ:: Es ist ein einfaches Hotel

Positiv:: Really nice, very pleasant and accommodating. Anton and Tanya very willing. Excellent breakfast, owners cooked what we wished- very good Bulgarian cuisine. The beach is not far, but the swimming pool was also useful.

Negativ:: Maybe the space of our room. Too small.

Positiv:: Everything was perfect. The owner and his wife were very friendly and helpful. The food was delicious and the bar well stocked. Good value for money and kept very clean. Highly recommended. Golden Sands is a great resort. Paul

Positiv:: Food was great and the owners were very kind and helpful.

Negativ:: It took a very long time to get to the main beaches and restaurants.

Positiv:: - very nice owner - great food - was open pre-season (beginning of may) - separate space for our motor cycles - everything very clean - 10 minutes to the beach by walking

Negativ:: Nothing

Positiv:: Die Unterkunft war idyllisch nicht laut mit Pool der Chef war sehr zuvorkommend wir hatten Probleme mit dem Motorrad hat gleich alles organisiert wir waren sehr zufrieden würde immer wieder hinkommen

Positiv:: Frühstück war erste klasse, Lage super, absolut ruhig, sehr sehr nette Gastgeber, hilfsbereit und Unterstützung in allen Bereichen. Anton spricht sehr gut Englisch, so das man keine Probleme hat.

Positiv:: 1. View Amazing views from the windows, both sides 2. Sea The hotel is located in a close proximity to the sea which made it easier to reach the beach and come back quickly. 3. Price vs Quality Overall the service is really decent and well vs the cost. Recommended to stay.

Negativ:: 1. Reception Certain shifts at the reception could have been more friendly to newcomers and guests as the first impression of the hotel is being shaped after interaction with reception representatives; 2. Gym It could have been more developed and equipped with an upgraded equipment. Most of the units were either broken or not designated for a proper work out such as treadmills and arms extension. 3. Canteen Food was always delicious, however titles (names) of the dishes could be rarely found next to them. It would be great to stick all the names next to the dishes.

Positiv:: The hotel is 3 minutes from the beach. The space of the room is large and also the balcony, the kitchen is well equipped. The only thing in the room I didn't like is that the pull-out couch is uncomfortable and it's important to ask for another mattress.

Negativ:: We took a deal with breakfast, the meal is nice but not varied enough. The same principle every day doesn't have too many changes

Positiv:: Everything was cool: varaity of meals, additional snacks during the day, good location, close to the beach, free gym.

Negativ:: Separation into smoking & non smoking sections.

Positiv:: Anlage, Größe der Zimmer

Negativ:: Essen, Sauberkeit

Positiv:: Wonderful entertaining team Great variety of the menu

Negativ:: Little soap for a family of four members. We had to ask for more soap and toilet paper. Dirty bathroom and no soap next to the restaurant. Hotel parking area had to be paid this year, whereas last year it was free of charge.

Positiv:: Das Hotel lag im Komplex vieler Hotels am Goldstrand. Man muss sich ganz genau merken, wo man langläuft um auch wieder zurück zu finden. Ansich war das Hotel okay. Personal sehr nett und bemüht. Alles sehr sehr sauber und ordentlich. Parkplätze gering verfügbar. Ein toller Außenbereich mit Pool. Den SPA Bereich kann ich nur empfehlen. Sehr nett, kompetent und spontan verfügbar. Das Frühstücksbüffett war mehr als ausreichend, sehr sehr großzügig.

Negativ:: Es gibt keine Beanstandungen.

Positiv:: Perfect

Positiv:: The dinner from one of the days. But when you have all inclusive for some days, one meal to ne ok is not ok at all.

Negativ:: I’ll try to only give some examples. The staff attitude, the fact that i sent them a message with request for an invoice and they did not bother to open (and ogf course i stayed some extra time to re do the invoice so on), the parking part (also a message that they did not even read). Ling story short, horror time and one of the worst experience.

Positiv:: Kurze Wege zum Strand, essensmöglichkeiten Bars Clubs etc. Essensraum Verteilung essen beim Frühstück sehr unübersichtlich, Ansich sehr lecker

Negativ:: wenig Ausstattung der Küche, einen Lappen zum abspülen z.b Wenig Programm für erwachsene

Positiv:: Lage, grosser Pool, reichhaltiges Frühstückbuffet.

Positiv:: Pool is big and room is as well.

Negativ:: Poor parking area information. I had to pay for the parking penalty. That's all!

Positiv:: Good location, nice staff and pool.

Negativ:: The wifi did not work! The room was not clean.

Negativ:: Strafe für Dinge zu bezahlen die einfach unbegründet und lächerlich waren. Das Essen war nicht lecker und auch nicht sehr Abwechslungreich. Die Rezeption und vor allem der Chef war extrem unfreundlich. An der Bar gab es Personal was sehr unfreundlich war noch dazu teilweise das gebuchte All inclusiv einfach nicht unterstützt haben. Sehr sehr schade.

Positiv:: Die Hoteleinrichtungen sind sauber und in Ordnung. Die Qualität des Essens ist gut.

Negativ:: Das Personal, mit Ausnahme des Barkeepers, ist das mit Abstand unfreundlichste, das ich auf meiner mittlerweile sechswöchigen Reise erlebt habe. Nur zwei Beispiele: Als ich beim Checking an der Reception nach der Zeit für das Frühstück fragte, wurde mir mitgeteilt, das steht an der grünen Tafel. Die Kellnerinnen beim Frühstück, wirkten eher wie Aufseher, kein freundlicher Blick keine Antwort auf auf ein Guten Morgen...

Positiv:: Staff was nice, the location was nice. Food was good. Things were tidy

Negativ:: Was ok.

Positiv:: Everything was great: the location, the food, and the room. The hotel is very clean and the ladies from the receptions were very nice and polite, all the time ready to help you. The pool is fantastic, very clean We had relaxing days.

Negativ:: Nothing!

Positiv:: personel are great! they basically want to help a guest, not a customer! rooms are clean and good, barmens (especially Gökhan) are very good. This hotel is for married couples and people who look for quite and comfortable holiday.

Negativ:: internet connection was slow. soaps in the shower wasnt renawed daily but it is good for saving and environment i think.

Positiv:: Had a nice little park area for the kids.

Negativ:: Food not the best. Difficult to find.

Positiv:: The food is good even if there are not so many choices. The personal is very friendly. The parking is really included. The location even if is about 10 minutes walk to the beach is in a forest which makes it very private and relaxing. It has a pool and ping pong table and a foosball table.

Negativ:: The pool was opened until 6 pm. The stairs that you have to climb to the hotel. The distance to the beach, the hotel is on a hill so the way back is a little hard.

Positiv:: The staff, the food, the location... everything was wonderful. Will definitely come back there!

Positiv:: Food was super:)

Positiv:: Exceeded the expectation for a 3* hotel. Staff very kind, good food for their level.

Positiv:: Great place with decent food, pleasant evening music and surrounded by trees. Tip: If you like a more quiet place on the beach when you reach the road, down the stairs, go to you right and in 500 m there is an opening to your left (just before the closest hotel) and you will find some more stairs that will take you to a quiet place on the beach where you can lay your blanket or rent a sunbed. If in doubt just follow the people.

Negativ:: The breakfast was the same every day.

Positiv:: Very quiet place, very polite and helpful staff. The beach is 10-15 minutes away and there is quite a few stairs getting to it. The good news is that the stairs are in a wooded area, so it's not so hot when you go to and back from the beach.

Negativ:: The meals, other than the breakfast, were not good at all. The food was tasteless, old items were re-served sprinkled with a bunch of parsley and dill to cover up the smell of old food.

Positiv:: We liked that the place was clean and comfortable, quite and the staff was very friendly.

Negativ:: The property is a bit far from the town center and walking to it was a bit strange. Although, we liked that we “made our steps”.

Positiv:: The room was very big. We stay in a studio for 2 adults and 2 children, a bad for two (king size) and two extendable armchair. Quiet private beach access with free sunbeds and umbrella. Very clean room, each day the maid come and clean the room, once at 3 days the towels and bed sheets were changed. Parking space in the yard of the hotel ( 6 spaces). You have a store across the street, we recommend this near restaurant to eat - La Mer (fence neighbors), Danton Restaurant (600 m), RESTAURANT BM SEA DRAGON (700 m). Very good food, cozy locations, near the sea., you can pay with card.

Negativ:: Unfortunately the sea access is with rocks/stones, for those who don”t know how to swim and just want to stay in water it”s difficult. The breakfast its seems to be a cheapest one. The products were very cheap (bacon, croissants, cheese, coffee, etc. - very poor quality/cheap). The sunbeds are made from plastic and don”t have mattress, its a little bit uncomfortable.

Positiv:: Super gutes Personal, schöne Zimmer

Negativ:: Essen war sehr .sehr .sehr schlecht .Der Strand war katastrophal und für das Niwiau zu teuer

Positiv:: Super Lage, sehr ruhig

Negativ:: Dusche war schimmlig und undicht.

Positiv:: It's a small hotel located in a very quiet area, with direct access to sea. It takes around 20-30 min to walk to Golden Sands and there are a couple of restaurants in the area. The bus stop (Zurnalist) is 5 min away and can take you to Varna by bus. The breakfast is pretty much the same every day but it is reasonable because there are not many guests. The staff are all very kind and friendly. It looked like the beach sunbeds and umbrellas belong to a nearby hotel, but we took them without any problems.

Negativ:: We are very satisfied but some caveats may be that there are a lot of stairs on the way to the beach and the sea has a lot of rocks (so you need to be very careful).

Positiv:: The hotel was a lovely small oasis next to larger hotels yet at a convenient distance from Varna. The staff were very friendly and gave their guests an impression of being recognized as individuals. The hotel area was clean and secure. If you prefer listening to the sound of waves in the evening instead of thumping music Hotel Brigantina is your choise!

Negativ:: The breakfast was served between 8-10 even on weekends. As in summer most guests are visitors for leisure it would have been nice if the breakfast had lasted an hour longer.

Positiv:: Nice room, balcony and swimming pool

Negativ:: Not enough parking spaces

Positiv:: The staff are very friendly and very knowledgeable. The hotel is very quiet and we liked that. The breakfast was good. The location has a lot of shops nearby if you want to grab a drink or eat something , but there is quite a bit of a walk to the Golden sands center if you don't have a car rented. The beach is secluded and very quiet, with not a lot of people. The economy room has a huge bed, and the toilet has good warm water. The pool wasn't bad although we didn't swim there a lot. We really liked the stay, for the price we paid it exceeded our expectations.

Negativ:: The beach has a lot of kelp in it, and a lot of rocks in the water, and in the sand. There was no shower at the beach to wash off the sand.

Positiv:: Everything...

Positiv:: We were verry pleased with the room view and swimming pool. As well is a nice quiet place where you can relax.

Negativ:: The young girl receptionist was awful ,lack of experience in work, and not so nice, bad knowledge of english language. The hotel bar is missing the ice in the middle off summer. Lots of mosquitoes in the hotel area.

Positiv:: Breakfast was tasty and various.

Negativ:: The air conditononing was not functioning at the beginning and it took 3 days until the stuff could solve the problem.

Positiv:: We have booked a large studio room. The price was ok. It has a direct access to the beach. The staff is very friendly, but they seem very inexperienced and not very knowledgeable.. Quiet place. Good wifi.

Negativ:: There is a lack of parking, only 6 cars max. You mostly have to park outside the hotel. The beach is not usable, it has a lot of rocks, there are no sun beds. The breakfast is very cheap, they use margarine. Breakfast is between 8-10, we tried to go at 9.20 but not much was available, and the lady cooking was very rude and didn't wan't to make more food, not even put some tomatoes.

Positiv:: good quality for this price.very quaiet

Negativ:: 10 minutes walk to the beach

Positiv:: Didn't realise from other reviews that there would be a fridge/freezer and communal kitchen and dining area for guests to use, as well as a lovely outdoor 'bar' area with wooden tables and sunshades. We had the large room with a balcony, which was really spacious and had chairs, table and a drying rack. The area is very quiet and away from the big hotels at Golden Sands, which is what we wanted. Easy access by bus (currently 3 leva) to Varna city. Small supermarket at the bottom of the forest track to the villa. Nasco was very helpful and drove ahead of me to point me in the right direction when I left.

Negativ:: There are other, (semi-) permanent residents in the house who sometimes had the radio on late evening and/or talked outside enough to be heard above ear plugs, but then I am a very sensitive person. Yet another bathroom which is a wetroom and the toilet area gets wet as soon as one person has had a shower. I had to wait over an hour for the water to be hot enough for a shower on my day of departure. Because of roadworks, both in Varna and locally, getting from A to B, including the airport, was very difficult, even with satnav.

Positiv:: the host is great, location is isolated (quiet surroundings), just a good place to chill

Positiv:: Nice stay at a cute place. Coffee and tea available in the downstairs kitchen. No other food available though.

Negativ:: Bathroom was a wet room rather than a normal shower. We were in flip flops the whole time so we just wore them into the bathroom. Villa is at the top of a hill, so be prepared to walk up and down a few times to get to the action. Took about 15 minites to get to the beach.

Positiv:: Value for money, very reasonable cost !

Negativ:: Surroundings, owner more than helpful !

Positiv:: Nasco & his mum will make you fill like at home, especially when they cook for you (always fresh & local ingredients).

Negativ:: I wish I could stay longer.

Positiv:: the warmth of the owner and his mother they couldn't do enough for you. lovely people, food was traditional Bulgarian. very tasty, very quite serene place to relax . lovvvvelly

Positiv:: Will come back again. It was very nice. I like it.

Negativ:: Short time for us. :)

Positiv:: The owner (Nasco) is the perfect host! Warm, friendly & generous!

Negativ:: NOTHING

Positiv:: Quiet place with no noise pollilution, only 20 minutes walking to the bar street. The room was beautiful and clean. Staff is very kindly. Private parking. Good prices.

Positiv:: The apartment was very ok. Not far from the beach, about 150 stairs to go down.

Negativ:: On our side was in the evening very loud music until 1 in the night. When someone was cooking it smells in our room, too.

Negativ:: The extra pay for wify is not good

Negativ:: Cost of internet to much should be cheap or free

Negativ:: It is not easy to reach this hotel without a car

Positiv:: Outstanding. All facilities.

Positiv:: 2 schöne Pools

Negativ:: Betten sind eher bescheiden (war aber für einen Kurzaufenthalt ok), viele Zimmer nach hinten, man schaut gegen eine Wand/Berg/in Büsche, also eher etwas für Leute, die das Zimmer nur zum Schlafen nutzen

Positiv:: - very quiet location, near a forest, up on a hill but yet close to the beach and sidewalk; -quite good breakfast for only 10 lv (buffet);

Negativ:: - pay for wifi?! in 2019? ?!?! when almost everywhere is free wifi, they request money for it...; -the water pressure too low, sometimes even stopped for few minutes (suppose because I was staying at 7th floor); - they allow children to play & swim in the adult pool and even to jump so is not a "chilling" experience to stay at any pool anytime, because of noise;

Positiv:: Everything

Positiv:: Friendly staff and excellent location a few hundred meters from the busy beach road.

Negativ:: Wifi was available at cost. No safe box in the room.

Positiv:: The staff are really great and attentive. The manager was very accommodating and kind. Thank you!

Negativ:: CRT TV, Lots of kids

Positiv:: The hotel is located quite close to the center and beaches, midway between the center and Nirvana beach. For Nirvana Beach, there is a 20% discount for two sunbeds and an umbrella. On the way to Nirvana Beach, which is a quieter beach, is the Magdalena Restaurant, which is pretty good. The hotel is situated in a quiet area with lots of vegetation. The staff is courteous and receptive to customer problems. The hotel is clean.

Positiv:: Very nice pool area & clean water. Nice personnel, especially the entertainment team !!! Food was good. Overall we appreciated this hotel. Thank you !

Negativ:: 2 types of cofee at breakfast , but both of them poor quality. Luckily the one at the pool bar was good. Dirty windows at the room terrace. Nobody came to clean them, even if I've asked at reception. Our room was near the elevator, so it was nosy.

Positiv:: Nothing

Negativ:: Nothing

Positiv:: Everything else

Negativ:: The beer could be better

Positiv:: The pools, although the water was cold but its not the hotel fault. The hotel is great for families- you can stay and enjoy. The entertainment team was very good and friendly.

Negativ:: The air conditioning wasn’t good (i can say poor), the smell of the food came up to the 8 floor through the air condition.

Positiv:: Great location, great for familyes with chids, nice kids aqua park, great pools

Negativ:: Food is not great for a 4* hotel.

Positiv:: The pools, aquapark, efficiency of staff, entertainer George was super, diversity of food, shuttle bus driver and the hotel itself .

Negativ:: I had in the bathroom a leaking tap probably too old. 406

Positiv:: Sehr nette Personal hilfsbereit und nette Leute.

Negativ:: Es würde kaum sauber gemacht bis ich mich beschwert habe dann würden die Bettwäsche gewechselt nach 3 Tage

Positiv:: The lounge bar had definitely better coffee than the one at breakfast. The aqua park was nice for the kids, as well as the snack bar. The food variety was always good.

Negativ:: Even though the reservation was all inclusive, only one bottle of 1.5 litres of water was provided per room/per day, during summer. Air conditioning in the room wasn’t always working.

Positiv:: Sehr nettes Personal

Negativ:: Die Beschreibung wo was ist, schlecht beschriftet.

Positiv:: Excellent quality and food True all inclusive (drink, beer, food, ...) in the inner area of ​​the hotel and in the restricted area of ​​the hotel on the beach. Clean area and bedroom. Staff very helpful.

Negativ:: It was not possible to book the theme restaurant due to lack of space. Internet is unstable and does not cover the whole area (eg children's pool). There is no hot pool. Parking not included

Positiv:: Excellent accommodation, facilities, renewed and clean rooms. Near the beach, where they even provide mini bus every 15min to take you there. Two big and clean swimming pools and a third one with aquapark for children, excellent for ages 4-11. The food was amazing, very rich and had plates for every taste. In all inclusive, you can book also one dinner in Chinese and one in Bulgarian restaurant in the hotel. The entertainment team did a great job everyday to please us with games and activities in the hotel area during day (aqua aerobics, games for all ages) and with fun shows during the night!! In general, as a hotel, it went beyond our expectations . They even provide us with breakfast in box to take with us to airport because we were leaving very early and we would miss last breakfast. And also very quickly the hotel took care of our demand to have rooms in the same floor (3 rooms) as we where big company. Very pleased !!!

Positiv:: Long story short! They have everything available in order to play on the league of top 4* hotels in the area ( position, infrastructure, rooms, pools, entertainment). Unfortunately, an invisible management kicks all of this by indifference and self-satisfaction. Nobody smile, except animation team which is one step above all. What a pity!

Positiv:: Leckeres Buffet. Sauberes Zimmer.

Positiv:: The hotel covered all of our needs with top-notch all-inclusive service. The pool and aquapark area was a nice addition and the SPA zone was where we spend most of our time. Definitely a relaxing vacation.

Positiv:: The hotel was great, everything from the ease of booking and accommodation to the overall state of the rooms and facilities. The golden sands resort was packed with restaurants and clubs providing an ample amount of entertainment.

Positiv:: Pros: transfer from the airport, location, food was generally OK, it was always something to chose beyween (the disappointing tjing was that the rests were reused in other dishes or the food from the breakfast was again served for dinner etc. The management was helpful. The room was good, the bed was comfortable.

Negativ:: The personell needs some training - rooms were not cleaned properly, bartenders chatting on their phone or with each other while the customers were waiting. Generally too much of mobile use on work.

Positiv:: The hotel is very clean, rooms are large. Bathrooms are also clean, furniture is modern and new. Stuff is friendly and generally helpful. Food and buffets are excellent. I would visit the place again. Just would not recommend to people seaking peaceful vacation, because most guests are families with very small children.

Negativ:: There were mold in the air condition in the room, and for six days after we reported it no one cleaned it. Lifeguards beside pools are more relaxed than last year, some of them should be more professional.

Positiv:: The staff was great. The food was great. The pools are wanderful. Perfect for families with kids.

Positiv:: Billig, laut, unterer Europäischer Standart

Negativ:: Sauberkeit, Servus, Essen, Lage, Lautstärke

Positiv:: Everything was perfect. The food was excellent, with many choices even for children. We also loved the paying ground. We will definitely come again

Positiv:: Decent food at the restaurant, nice and professional bartenders, clean rooms (apart from bedsheets) and a safe deposit as a standard equipment.

Negativ:: Incompetent staff at the reception desk that does not know nor provide you information about the activities taking place at the hotel, but rather asks you to search for it yourself or check their leaflets... At the check-in there is no "meet and greet". You just get your keys in the hands and off you go by yourself... The hotel is trying to be something that it's not. They want to organise animations and other activities for guests like in those big, high quality resorts, but they lack space to do that. Everything takes place in front of the reception desk, which is literally 50 square metres area! Dirty bed sheets! Each bedsheet we received had yellow or brown stains on it! Disgusting! We asked at the reception for those to be changed and a lady who showed up had to come back 4 times, because each time she was bringing a new sheet it had some stains on it! Even she was totally embarrassed by this situation... Not a family with small kids friendly location- in order to get to the town and the beach you have to go up and down some steep stairs so if you have a buggy there is no way you can go like this every day... The roof at the indoor swimming pool is all messed Up. I was swimming in it with my son during a storm and after a few minutes the rain water started pouring on our heads straight from the ceiling!

Positiv:: First I must start by congratulating the receptionists. We had a very warm welcome and their English is quite good for non native speakers. After we got accommodated in our room, we did not stay much at the hotel. We only slept there and it was OK. We did get a good rest. The rest of the time we were either on the beach or just roaming around Golden sands, but that is for another review. Thanks.

Negativ:: It was a bit noisy at night (I mean the early hours in the morning), but I believe that is quite normal for the resort and not the hotel management's fault. Other than that, I don't think that we have any complaints.

Positiv:: We decided to visit Bulgaria last summer after another couple we know shared how great their vacation was. They highly recommended Prestige Deluxe. My sweetheart, John booked us flight tickets and a room at the hotel. Now looking back, we don't regret our choice. The staff at the hotel were very open minded towards us and let me tell you not everyone is like them. Our room was spacious and clean with modern furniture. The view was mesmerizing. I think we made a great choice with this hotel.

Negativ:: The cuisine at the restaurant was OK, but nothing particularly memorable. It was fine for a hotel restaurant. We did dine out a lot.

Positiv:: The food was very good

Negativ:: The small place in the back off the hotel Aqua park it's not well maintained. Parking space not organise.

Positiv:: Nice rooms, good food. Excellent value for money.

Negativ:: A bit far from the beach, hotel parking is paid 3€ a day

Positiv:: Everything was perfect. I really liked the food there.

Positiv:: The hotel exceeded my expectations! From the nice room to the good food and facilities (gym, spa, pool). It's a good deal considering the money that you give and the services that you recive. Also the beach is at a 10 min walk

Negativ:: The gym could have some heavier weights and at least two gym/yoga mats and the spa hours could be longer.

Positiv:: Location is good

Negativ:: Casino is so small and swimming pool also.

Positiv:: Service was perfect, delicious food and drinks, staff is very kind and helpful... Highly recommended by our family!!!

Negativ:: N/A

Positiv:: Everything

Positiv:: The food and free espresso and the staff. The casino, where I won and the Nice Bell Boy.

Negativ:: The view from the room, but it was a budget room I rented, so compared to the prisce it ok.

Positiv:: Great location, close to the center and the sea and at the same time quite quiet and cozy. Very comfortable beds and sofa. Cozy and stylish interior. In the bathroom jacuzzi. The food is varied and delicious. Top-level staff.

Negativ:: Even 10 days is not enough to fully enjoy all that is available.

Positiv:: great price for an all inclusive deal, food was good

Negativ:: The jacuzzi in the room didn't work for 'safety' reasons but well... we didn't even know we have one so... Some of the staff attending the lunch and dinner were acting disrespectfully. Some were very nice

Positiv:: Poolbar

Negativ:: Essensauswahl

Positiv:: The staff was very friendly and helpful.

Negativ:: The elevators where very old slow and can fit only 2 persons, we were in 3 at the 9th floor

Positiv:: Entfernung zum „geschehen“ ok, betten waren gut und zimmer in ordnung

Negativ:: Rezeption spricht kaum englisch, essen kann man sich hier sparen, wer Geschmack hat, sollte diesbezüglich ins restaurant gehen, wobei auch diese dort schlecht sind. Besser direkt 5 sterne hotel für Leute mit Komfort und hohen Erwartungen. Sicherlich ist es für den Preis ok, aber trotzdem ärgerlich wenn man aus anderen Ländern besseres gewohnt ist.