Mietwagen in Melbourne

Return timeline

Negativ: I was supposed to return the car st 11:00 am but due to many reasons it was delayed by 45 mins. The staff earlier promised to not charge me when I spoke on the phone but on my return , I was charged an additional $22 which was equal to half the value. This is grossly Injustice

avoid using Budget ...

Negativ: Rented the car for a month; returned it a week early ... received much less than 1/4 refund. Will not use Budget again.

Benutzen Sie nicht Budget ...

Negativ: das Auto gemietet für einen Monat; gerade eine Woche früher ... viel bekommen weniger als 1/4 Erstattung. Budget wieder nicht nutzen werden.

No such a thing called "Dollar"

Positiv: Decent car (tiny Toyota Corolla) Great mileage Spacious for two people and two bags

Negativ: There is no Dollar Car Rentals in Australia I went to the address and found Avis, Budget, Thiftty, but no Dollar. Had to go one by one until i found my reservation at Thrifty. Looks like the reservations are collected by a scamming "consolidator" Also, the directions say to return the car at the train station, but there are no signs on where exactly to go in the massive (Melbourne's Southern Cross) station.

Downgraded car...

Positiv: Good service, and a nice car in the end but...

Negativ: the original size of car shown on your website was not provided (shogun sport or similar). Instead was offered asx (2nd booking confirmation from you guys). I took one look and knew there wasn't enough luggage space as we had 2 large suitcases an, 2 carry on suitcases and 2 small bags. I know the size of a shogun sport. The only larger car they had (which we could get all our luggage into Was an exec (Merc e class). Although they 'did a deal' I still had to pay more than DOUBLE to get a suitable car to meet our needs for the trip (an extra $40 A DAY)!!! Just about to book a car for our trip to the states. Won't be using kayak to book with again. Europcar said this often happens with regards to class of car when booked through a third party.

Disappointed, terrible service

Negativ: Disappointed about the service and staff here. 
I rent a car from 11:38 11/11/2016, for 4 days till 15/11/2016; then ask for 1 day extension till 16/11/2016 and did ask for return car late at 5pm on 16/11 instead of 12:00pm. A staff said it was fine and didn't mention anything about the charge we need to pay after 12:00pm. 
I returned a car at 5:00pm on 16/11/2016 and was charged for 2 days extension and was told because any hours after 12:00pm was considered 1 more day rental. Another thing is that there was a cratched in the car before i took. when i returned, the staff went straight away to the cratched and told me to be charged for that. But i took some photos before i took the car , i told them about that then he said it's ok. so terrible.