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The staff is friendly and helpful. Things are very clean. The breakfast is bountiful. I especially like the coffee bar that is open 24 hours. I have stayed at this hotel several times and have never been disappointed. Nothing.
Nothing The hotel sent me an email 1 hour prior to arrival letting me know that they were canceling my reservations and they could move me to a 1 star hotel for a similar rate, I feel is robbery. hard to find out when you get to a hotel my reservation isn't good
Bettwäsche, Schwimmbad, Feuerstelle auf der Terrasse und der Hot Tub. Nichts.
Lage Das Bett war sehr unbequem.
The accommodations were nice and the facility was clean. Breakfast was generally ready as promised. If it was late it was only a few minutes after 6:30am. Other items were available, just hot foods that would sometimes be out late. 10% of the staff members we met during our week were lazy or bothered when you had a question about the amenities. Especially when the amenities were not working properly.
Nothing but how clean it was The staff was very rude to us we celebrated a our daugher 3rd bday the were at the desk saying negotative remarks as we came in and out it was a party of 20 or more that were not blacks and didn't say a word to them we were treated bad ba
we was really impressed with the hotel it was very clean friendly. the bed was amazingly comfortable. the rooms that we had were beautiful nice sized comfortable and clean. I would definitely stay there again and recommend this hotel to friends.
The staff was very polite and helpful It was extremely loud and the rooms did not have internet connection.
The room was great! Kitchen was clean and well stocked, everything we needed was right there! My rooms was very clean The breakfast was in a separate building than where my family & I were (it was right across the parking lot). With kids 10 & under and cool weather, ask to be in same building so kids won't have to go outside.
Location was perfect. Bed extremely comfortable. Of the three rooms booked, two had sightings of bed bugs. Discounts offered, but bugs should not be a part of my experience.
The Guys at the front desk were so helpful. The breakfast was great every day and Cindy was always on point with refills and a smile. The hotel is really nicely appointed and we had a great long stay. Fitness room is not in service right now. But Manager Mike said that he's getting it fixed!
Nothing The fact that the sheets were chalky still dirty from the last occupants of the room and that they wouldn't come change the sheets for us.
Clean room in hotel close to interstate and retail areas. It's in a place that's much quieter on the weekends.
Staff was very friendly and nice. Uncomfortable mattress, noisy refrigerator, no free breakfast.
The room was nice and the breakfast was good. The staff when we had contact with them were nice. The layout of the breakfast was crowded and hard to move around to get the food. There was a lot of noise from some piece of equipment (we were on the first floor closer to an outside entrance).
Location and ease of both entry and exit. Being woke up at 5 in the morning. Work was being done in a room close to mine and hotel staff was talking normally as if it were 2 in the afternoon. Noise and ruckus kept up for about an hour. This couldn't wait until normal business hours ?
I stayed here while on business in NW Indy. PROS: Easy location to get to, easy check-in, clean updated rooms & bath, comfortable beds with clean, light colored covers instead of floral, quilted bedspreads, good selections at The Market for afterhours snacks, breakfast area was clean & well stocked. CONS: I could hear every foot step of the room above me in the morning...I'm assuming it was a heavy footed guest. I personally felt very safe in the hotel and parking lot but the car parked next to me was broken into...don't leave anything visible! I would stay here again if visiting this area.
Found this conveniently located gem 'by accident' and will continue to use 'on purpose' in the years to come... Friendly, helpful staff, clean and quality appointed room, excellent breakfast (far beyond normal 'continental'!) - located across from wonderful dining options. A great find.
The staff was very nice. Beds and room were comfortable. I lost my bluetooth headset in my room and informed the front desk clerk if they found it please give me a call and mail it to me. Because everybody isn't so honest these days I had already started counting it a lost. Within 2 hours of my drive back home the clerk called and informed me that they found it and will be mailing it back. I thank God for his honesty. The toilet and tub kept getting stopped up, no garbage can in the room and I had to call the front desk for an iron.
The staff was amazing! At 35 weeks pregnant I couldn't find an available hotel in the area until a day after I needed it. I ended up having to sleep in my car for a night but spoke to the manager about the situation and they were able to have me a room ready at around 8am instead of the typical 3pm check in time. Very nice of them and very appreciated! The room was very dirty. Typical things that you'd expect to be done weren't.
Location was just what we was looking for. Didn't have a blow dryer.
Location This hotel has no elevator at all! And yet 3 floors. It smells badly of smoke. The so called breakfast was packaged granola bars and packaged muffins. They had packs of oatmeal, but no bowls to put it in, only coffee cups. This is clearly NOT 2 1/2 star.