Hotel San Miguel Arcangel

Location is great, breakfast choices were excellent. Overall hotel and rooms were clean and well prepared. The hotel also had an excellent shop with local made items. The price was also very reasonable. Additionally, on certain nights a short sound and light show takes place with the projection straight onto the facade of the hotel - a very nice moment

The issue holding back our scores is the noise. We booked the upstairs rooms with balconies not knowing they looked straight onto the road around the square and there is a supermarket next door with lorries delivering often - the traffic noise throughout the night spoilt our stay and the booking options should let customers know this when seeking a quieter room choice

The location was perfect cause we were in the center of Izamal ! The patio was quiet and exotic.

No good WiFi in the rooms, only in the reception. The breakfast is very small.. we ordered for more and we were ready to pay more but they weren’t ready at 7:30 (they started the service at 7..?!). The staff stayed all the time behind their desk on their telephone so not very welcoming and helping.. The room was OK Better value in the city can be found..! So bad

I loved the building and the location. It is right on the plaza and everything you could need - is just outside the door. The coffee was wonderful and the staff were both pleasant and accommodating. They were even patient with me when I tried to communicate in (poor) Spanish. The little garden upstairs was a great delight to me.

There was nothing to dislike but I do wish they served other meals besides breakfast.

The location is excellent, right in the middle of Izamal. The inside is charming and the rooms comfortable.

The staff was very rude. They could not speak English at all (the only thing the girl could say was "Pay now" in a quite aggressive manner) and were not welcoming at all, almost hostile.. There was no breakfast available and they were not helpful at giving us good addresses to eat.