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Well appointed Comfortable Clean Great pool area Very friendly, courteous and accommodating staff Not luxurious, but quite nice Parking was very lacking especially in the self-park area. We came home from a late night at the casino and there was literally no where whatsoever to park. Not in self-park or in valet park. We had to leave our car in the fire lane of the reception drive through area and leave the keys with the front desk so that they could move it if necessary. The valets moved it in the morning and we were not charged for valet parking which was thanks to the great staff.
It is confusing having customer ratings showing as you bid on hotels. I thought I was booking a 4 star hotel but hat was just the customer rating that was showing. Once I paid I realized it's a 3.5. I would have crept looking at that price. Thanks
Bed is comfortable, big pool Can hear everything in the hallways and need more attentive pool staff
Not enough self parking. Reckless driving through parking lot.
The hotel has a luxiourious ambiance. The facility needs to provide its guests with fresh towels daily. The parking should be free to all guests.
location and amenities nothing
Very nice Lobby area, pool area and food, room, bed. Staff were very pleasant Shortage of pool-area cleanup and horrible shortage of towels. No available loungers, but I'm guessing over half had been abandoned.
The room was nice and clean We had plumbing issues, the toilet had a slow flow, the bathroom sink and the shower would get clogged every 2 seconds. I found it very annoying because a great hotel like Renaissance, should troubleshoot every room before booking cuz it's not the customers responsibility to worry about major things like this.
This was my first time staying at the Renaissance. What can I say besides WOW!! It was 3 blocks away from the main strip. Everything was great! Beautiful pool, lovely room. They even have a FREE shuttle that took us to a local pub and back. Will be coming back A LOT.
The best kind bed I have ever slept on. What kinds of comforter do you guys use!?
Kids in the adult pool
Location is downtown, near all attractions Come on man! It's Palm Springs, it's a hundred and ten in the shade and your room ACs do not work...unacceptable! Six hours to get a tech to the room to tell me the condenser is inop...is that why the room is hot? Duh.
Die Zimmer sind modern und geschmackvoll eingerichtet. Zu dem eigentlichen Zimmerpreis, der einem passenden Preis-/Leistungsverhältnis entspricht, wird eine Servicegebühr von 20 US$/Nacht erhoben. Dafür kann man Swimmingpool und Fahrräder benutzen. Die Gebühr ist auch bei zu entrichten, wenn kein Service in Anspruch genommen wird. Der Weg zu den Restaurants und Shoppinggelegenheiten ist zu Fuß nicht gut zu erreichen.
sehr kleines Zimmer, das Bad hätte etwas sauberer sein können
Great location to all downtown shops and restaurants. Can walk from hotel to all of the local shops. Staff are always on queue and ready to help. Rooms are nice but not very sound proof. Had to change rooms after next door family made so much noise. But staff handled it very professionally. Can also hear outside noises a little too well.
The valet staff was AMAZING!! They were friendly, fast, and provided us with advice on where to go. They were down to earth, joked around with us, and did not hesitate to carry out luggage to and from the room. Always greeted with a smile. Also, the man at the front desk Gabe was awesome. I felt welcome when checking in, and when my awesome bachelorette picked up every single item in and on the mini bar, Gabe fixed the charges without hesitation. All staff was awesome!! I'm not much of a valet girl, I'd rather self park so I didn't like that it's all valet. But like I said, the valet guys were awesome. I also didn't like that for my future sis in laws bachelorette party I couldn't bring in an ice chest or more than 12 beers. Those rules made me feel like maybe next time we'll suck it up, endure the prices and the crowd we don't want to be around and head to Vegas.
Music from the club until late at night prevented us from sleeping. The valet parking attendant smelled of alcohol, so we parked on the street. Accidentally moved M&M's from their perch, was charged.
location, bar area with live music Valet stood and talked to each other for five minutes before coming to take our car, only one front desk agent with a line of 10 people, rooms weren't clean, listed as a mountain view and our view from the balcony was two big trees and a run down business in the back. Hallways smelt like marijuana.
I liked the decor in the entrance. It was pretty awesome Pool was waaay too small, for a birthday we were put in a room with a bunch of noise next door of garbage trucks and construction, a little over priced.....not as good as vegas to be such a high priced facility
The room was spacious and the staff was beyond amazing Room was old, dried up gum in the carpet and just didn't give me what I expected to receive for my money
They were each amazing but altogether made it an amazing stay, can't wait to return! The hear
Pool party Small resturant and less staff for holiday
YOU MUST change the SMALL pillows on the bed....it makes no sense..the pillow cases on your pillows are normal size, tucked in to accomodate what esstenially are decorative pillow size.... NOT sleeping pillows....the bed itself was not to my comfort...but PLEASE CHANGE THE PILLOW SIZE AT THE VERY LEAST.
The staff was great, friendly and sweet I have stayed here before a couple times. I feel that the rooms have seen better days, it was dingy and I didn't care for the way it was kept up. mildly disappointed.
Clean and well designed. We really enjoyed our stay here. The only complaint is that the bathroom has glass doors. They're fogged so you can't see too much, but it's still super weird pooping with your loved ones walking by. I don't know why anyone would design a bathroom like that!
Nice pool area Nice workout facilities with weights and kettlebells Great rooms/ suites Good location- close to shops and restaurants mandatory $25/ night valet charge "all guests must valet park" was not stated at time of booking. Workout room smells like smoke on evey visit. Hotel borders major construction site- didn't affect our stay but might bother others. Everything looked nice and fresh except for elevators.
Central to downtown Palm Springs, friendly staff. Heat didn't work in my room and the hotel is very tired and in need of a renovation.
When back to my room in the evening and found roaches all over the place call downstairs and they didn't move my room just came to clean up they told my I was gonna get remburst but no body in the day shift got the memo so I got to pay full price for a roach room never going back
Cleanliness & location. Staff wasn't incredibly personable at the front desk.
Location was great. Young people were cursing and obnoxious and little children were listening to this and no staff did a thing. The rooms were very dark Like a dungeon.
Their room have a separate living room area The parking lot to avoid a 25 dollar valet parking is a hike
Mir hat es gefallen, es ist ein haustierfreundliches Hotel mit einem schönen Pool. Das Personal war freundlich und Platz für meine Familie Die Sauberkeit der Anlage könnte besser sein. Ein Gast wurde krank in der Rasenfläche und es wurde nie richtig gereinigt.
Swimming pool Laute Klimaanlage
Dieses Hotell hat saubere, grosse Zimmer und hat eine nette kleine Poollandschaft. Die Mitarbeiter waren sehr zu vorkommend. Der Preis war unschlagbar.
sauberes Zimmer mit stilvoller Einrichtung, sehr grosser und sauberer Pool mit genügend Platz zum relaxen, kostenloses Internet
Sehr schmutziges Schwimmbad
Schönes Hotel mit Charme und relativ grossem Pool
Sehr gutes Preis Leistungs Verhältnis Personal war nicht besonders freundlich (untypisch für USA in der Gegend)
Sauberes Zimmer mit guter Einrichtung. Grosser und sauberer Pool mit genügend Platz zum relaxen. Leider war das Restaurant nicht in Betrieb.
Einfach Überwältigend wenn man dort ankommt. Alles sehr schön eingerichtet und sehr sauber, mit schöner Poolanlage, freundlichem Personal und schönen Zimmern Die Betten waren viel zu weich
Tiki Ambiente und die Atmosphäre sind klasse. Freundliches Personal. Die Zimmer müssten renoviert werden.
Alles nötige vorhanden, sauber und ein sehr gutes Preisleistungsverhältnis. Nein alles in Ordnung.
Ordentlich ausgestattetes Motel - gutes Preis-/Leistungsverhältnis Zimmerbeleuchtung spärlich - etwas verwohnt.
Gebäude heruntergekommen Aufzüge riechen komisch und funktionieren nicht gut Die Handtücher waren dreckig Badezimmer mit Armaturen angeschlagen zwei Lampen ohne Glühbirnen
Geschichte des Hotels und Cocktails war schön. Das Zimmer war schön eingerichtet und sauber, mit Ausnahme von Fenstern. Wir haben den vollen Preis bezahlt und Sie bekamen ein Zimmer mit Blick zum Pool. Buchen Sie im Voraus bei günstigen Preisen und Sie bekommen die Garden Villas alias Aussicht zum Parkplatz. Fenster sind wahrscheinlich 2 Jahre nicht mehr gereinigt worden Viel Glück dabei einen Sonnenschirm am Pool zu finden. Entweder Sie bezahlen Sie $500 für eine private Cabana oder brennen in der Sonne kostenlos.
sehr schöne Zimmer, tolle Poolanlage, sehr weitläufig. Ist eine riesige Anlage aber sehr geschmackvoll und durchdesignt. Wo in Zimmern gegessen werden darf, bleiben Verschmutzungen nicht aus. Wie überall in den USA wurden diese leider nicht richtig gesäubert. Grundsauberkeit ist aber ok!!
Felt at home instantly. Great service. Nice, calm, relaxing place to stay. Loved everything.
Well appointed, comfortable rooms. Wonderful service from friendly owners. Cold beer and popcorn on arrival, wine happy hour around a fire pit. Heated pool and hot tub in lovely patio. Nourishing breakfast. Very fast wifi. What more could one ask for?
Came here with the boyfriend and we had a blast. It was a bit further away from everything, and we just stayed at the hotel the entire time. We left once to get Chipotle. Definitely worth it for the price though. Great service and hotel perks! Would come back here for sure. A bit of an older crowd, very quiet. No smoking on the premises! It's got a family vibe, so your neighbors know what you're up to.
Beds are awesome!!!! Breakfast could be better, but no big deal Selection wise, but I get it
Just a block away from town where you can walk, shop, eat or go to a spa. Nothing better!
It's very close to the shops, it's clean, it's reasonable and it has a/c. The free breakfast was pretty good - I know I got full on my omelet, watermelon and toast and the table next to us had about a zillion yummy looking waffles. I wouldn't honeymoon here or take an extended weeks stay and live it up but for passing through for one night for the price - it's fine. They didn't enforce the swimming after 10:30 rule as some young guys were in there after 12:30 and quite loud. Parking was kind of limited so people were parked where they shouldn't but that's not the 'parkers' fault. And agree with the one review with a nice omelet bar but no real side dishes - they couldn't have a side of potatoes or sausage in a catering pan? but wow, these are small issues - like my headline review states - It's fine.
The hotel is located very close to numerous shops and busy areas of Palm Springs. With all the lush landscaping and greenery it was very calm and quiet. We were within walking distance of just about anything. A quite pleasurable experience. Only negative comment was the morning breakfast/brunch. they served hot omlettes but lacked most other things you would find at other continental breakfasts like bagels, fruit.
Online photo doesn't match room. Room to clutter with big furniture that just take space
The staff at Las Brisas were friendly and helpful. The room was very clean and spacious. I slept very comfortably in the cozy bed. Our inclusive breakfast was very nice with not only normal hotel breakfast but omletes and waffles as well. My only complaint was waking up very early to the people next door visiting. The wall must not be very sick because we could hear every word that was said.
I woke up with 50 bites on my legs!!! They need to exterminate in room 305!!!
Zimmergröße, Pool, Lage kein Frühstück, laute AC
klein, gemütlich, familiär und recht zentral. hellhörig, Klimaanlage zu laut.
Saubere Zimmer, Swimmingpool, kleine übersichtliche und gefällige Anlage
Angenehm klein, sehr familiär, Ruhe am Pool und im schönen Garten. Den tollen Sonnenaufgang ab 6 Uhr im Bett zu geniesen. Einfach toll !!! Die Nähe zur Stadtmitte, die Fare am Donnerstag abend, die wunderschöne Landschaft und die Berge. sehr hellhörig und laute Klimaanlage - Letzeres müßte beim heutigen Standard vermeidbar sein. Der Teppichboden sollte erneuert, besser noch gegen einen anderen hygienischeren Belag ausgetauscht werden.
Hübscher Pool und Zimmer, Motel ist zu empfehlen!
für unseren Kurzaufenthalt gut passendes Hotel (Motel-Charakter); geräumiges Zimmer mit Queensize Bed in ruhiger Gartenlage. Ablagefläche im Bad ist sehr bescheiden, durch Nutzung des (hoch gelegenen) Fensterbretts aber ausweitbar.
Neu renoviert - Preis Leistung perfekz
Sehr saubere Zimmer; praktische, gepflegte Einrichtungen (Zimmer und Hotelanlage) wenig Parkplätze, recht laute Klimaanlage
sehr schön eingerichtetes Hotel, super Frühstück, grosses Badezimmer, das beste Hotel auf unserer Reise!! Zimmer sind ringhörig. Gäste über uns haben das Zimmer früh verlassen und uns dadurch geweckt
Gute Lage, große Zimmer, kleiner aber sauberer Pool.
The staff at the hotel is phenomenal! The hotel is beautiful and really allows you to feel like you are in Palm Springs. Located in a very walking friendly area near restaurants and shops and set against the backdrop of a majestic mountain this was truly a great experience. I loved being greeted with a cold glass of champagne upon arrival and check-in and it was wonderful that the amenities were included in the hotel fee (wifi, valet, etc.) We did have an ant issue in our room while we were here. When I called the front desk, they seemed as alarmed and upset as I did and I appreciated that. They sent staff right away to spray and took care of the hotel fee because due to the inconvenience.
This is one of my favorite hotels in Palm Springs for my husband and I. The grounds are amazing and it's location to downtown is excellent. The hotel is amazing, but the beds needs to better. We moved rooms twice because our bed was squeaky and very uncomfortable. The furniture looks very nice at night, but during the day you can see all the imperfections; it's worn. I can almost put up with the worn furniture if the beds were more comfortable.
The facility is poorly maintained, old and tired and in need of a gut renovation.
Property has old school Palm Springs charm. Pools, spa and weekend morning yoga class were delightful. Bar cocktails were great. Calm, stylish vibe was exactly what we wanted. Convenient location to walk to downtown Palm Springs shops and restaurants. Rooms need to be updated - furniture was worn and tired. I'd like to see more small snack options on the Bar and Pool menus.
Loved the calm and stylish vibe. The staff was very friendly and attentive. There are 3 pools which was great! I did see a couple of kids there but I don't think its a family hotel. It has a very quiet, relaxing, chill feel. Food is very well made and delicious, I would definitely recommend and return. Beautiful place. The only thing I can say regarding the room was that there was a dead insect in there, I'm not sure if the room was not thoroughly cleaned or if it got in after but it was dead so I'm assuming it was overlooked by housekeeping. I guess it happens and I didn't make a big deal of it. I know most people love the convenience of valet parking but I would prefer if the hotel also had the option to self park. I asked and the valet attendant who told me I can self park anywhere on the street where available, that is not really an option. Its just better to have access to my car if I need to get anything from there anytime I want. I just think its a hassle to have to be going to valet if I need my car or something out of it.
Hotel rooms are run down. This place has beautiful grounds, it's to bad the rooms are run down. Didn't have hot water almost our entire stay. Rooms need an overhaul. Hotel Price doesn't match What you get for the money.
I always enjoy the pools and the spa services. This hotel is centrally located so that one can walk to restaurants and shopping. The music at the pool wasn't as good as it has been in the past. I don't care for the new hotel room products (shampoo, conditioner, lotion, etc.); the George Neil products were better. The hotel no longer offers rafts to float on in the pool, people were bringing there own. This was a sad discovery. In addition, it looked as though the hotel had changed their menu again, although they were able to accommodate some of the our old favorites. The hotel rooms could use some freshening up as well.
Warm jaccuzi, pools Noise
Esthetically it is beautiful & peaceful ....Service is Welcoming and attentive. It is my FAVORITE place to be while in Palm Springs! I love everything here.
Location and service staff is great. But you can tell the lustor of the property is fleeting with ways they could cut corners. Broken furniture in room, odd odor in room, unclean when first entered and returning customers are not acknowledged or rewarded.
sehr idyllische hotelanlage im cubanischen stil, eine ruheoase mitten in der wueste, zimmer sehr modern eingerichtet klimaanlage war nicht gut regelbar
sehr komfortabel, schöne Atmopsphäre, gut zur Erholung, gut gelegen Wir waren in einer Notlage, da Kreditkarte kurzzeitig gesperrt war. Personal beim Einchecken bestand stur auf Kreditkarte und akzeptierte auch kein Cash. Sehr unflexibel und nicht hilfsbereit. Zum Glück war die Kreditkarte nach einigen Stunden wieder freigegeben.
24 hour amenities were a nice feature. Mandatory Valet was a pain.
The fan made a loud noise. The toilet didn't flush. Called the front desk, but they didn't fix either problem. The restraunt/room service was closed. Valvet parking was mandory. $25 fee.
Beautiful property with wonderful amenities; Spacious rooms that are really studio condos with full kitchens and private sitting verandas; Extremely professional, polite, and helpful staff; 24-hr. pool and hot tub are almost unheard of at a hotel; Outstanding value for the price. Website indicated there was a $25/night fee to park a vehicle--this is not correct, it is a mandatory $25/night "resort fee" whether you park there or not (although the fee does include parking); Room needed to be re-vacuumed upon arrival; Fit-and-finish workmanship of the 2014 renovation to the rooms is somewhat below average--various gaps in finished surfaces, cabinets that don't close correctly, loose faucet in bathroom, etc.
Loved the staff and how welcoming they were. They have two pools, one salt water and one regular. The hotel is clean and looks like you staying in villas. The spa services mean they get someone to come to your room which I felt was misleading from what I read online so we didn't use it. There is a $25 a day resort charge which is really your valet parking. Just call it that. I did not see resort activities to justify the charge.
Location. The beds were awful. Needs updating. Room would not cool.
Friendly staff. Flexible attitude to make my disabled husband's stay more comfortable. Live music in the piano bar every evening. Charming room and environment throughout the hotel. Good restaurant on the premises. Parking was the only problem. Not much of it.
1. I liked the staff and how they made every effort to accommodate us. 2. Excellent lounge with a fabulous entertainer. 3. Excellent ambience Poor AC Poor Parking
Das Personal sorgte dafür, dass es schön war. Sehr sauber, gutes Essen und Getränke. nutzloser Fitnessraum
Das Zimmer war sehr modern und sauber. Viele komfortable Sitzgelegenheiten um den Pool. Das Zimmer war klein. Fahrräder für Darlehen aufgeführten waren nicht vorhanden.