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It was worth staying for the security and comfort of safety. Definitely a 3-star hotel at best. Outlets didn't work, used my own adaptor for hairdryer and water boiler. Booked room that included breakfast and wifi, but got charged for both and told it was not included at least 2x/day. Staff incompetent.
Very clean and very attentive/helpful staff. None
I didn't like the room they were normal as per the price nothing extra ordinary so DNt go with much expectations It was my 1st anniversary so felt very normal The breakfast was nice though
The breakfast buffet was okay. The restaurant Peshawri was excellent. It was just a terrible experience. Even though we booked the highest category of rooms, we had no view and the room was crammed and badly designed. We had to ask multiple times for service and the staff would still not come through with it. The central system that ran everything in the room would malfunction every night and it took the staff over half hour to help us just turn down the lights every night. Despite repeated requests, it took them two days to change the central system. We asked for our awards number to be put into our booking and it didnt happen. getting the half hour free access to wifi took over half an hour. The overall experience was really bad.
Service and accommodations Also house doctor, very professional and effective, cured my diarrhea.
Rooms are well maintained with good service
The hotel is very impressive and has not spared any expense in its inception. The rooms are just as grand as the common spaces and the staff is exceptionally attentive. 1) A five start hotel should not require its guests to pay an additional fee for wi-fi. It's 2015. 2) As President's club members, we were entitled for free wi-fi. However, we had to clear this up at least 5 different times which was shame.