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It was worth staying for the security and comfort of safety. Definitely a 3-star hotel at best. Outlets didn't work, used my own adaptor for hairdryer and water boiler. Booked room that included breakfast and wifi, but got charged for both and told it was not included at least 2x/day. Staff incompetent.
Very clean and very attentive/helpful staff. None
The hotel is very impressive and has not spared any expense in its inception. The rooms are just as grand as the common spaces and the staff is exceptionally attentive. 1) A five start hotel should not require its guests to pay an additional fee for wi-fi. It's 2015. 2) As President's club members, we were entitled for free wi-fi. However, we had to clear this up at least 5 different times which was shame.