The king size bed with 4 big pillows was great! All the hotel employees were very kind. Nice breakfast. Internet connection not included in the price of the room. Expensive dinners, smaller and less tasty that any restaurant outside.
The breakfast is very good, the service is up to my request.
The overall friendliness and cooperation of the staff.
Rooms are big nice and well equiped. The staff is very helpfull. Ther breakfast was one big mess. All tables where still full with dirty dishes and It took 15 minutes bvefore there where rolls and bread and when that arrived there was no cheese or ham etc. Took me again 15 minutes to get a fresh backed egg. Breakfast room was compleat understaffed the waiters where doing what they could but there where not enough of them. Discusting for an hotel of that standard. Was my last visit there.
T.V was smal if that was a LCD it was better no
The restaurant on the 14th floor was average - food was not really that good
It's a luxurious and beautiful hotel with dito rooms which are clean and comfortable. Acces to the popular shopping malls is not easy due to the traffic jams. Available taxis from the hotel are the more expensive silverbird-taxis. If you ask for a normal bluebird-taxi the doormen are not very cooperative.
large room, good service, nice break-fast buffet, room with smoke smell
Design of the hotel is good.securty and safty is excellent. for breckfast the bofet is not good.i found flying on the food.I told the workers about that.
everything looks perfect & felt perfect while im stayin in! quality & quanity molded to one. indonesian are big smokers & the smells around hotel lingers of local cigarette
Die konditorei, die grösse der anlage, Kein wifi ( wirles lan ) in den zimmern vorhanden, kabel-intenet extra zu bezahlen
Das Hotel ist sehr groß und hält alles, was es verspricht. Die Mitarbeiter sind sehr freundlich, doch auf dem Nivau, könnten sie manchmal ein bißchen schneller sein. Es ist sauber, bietet sehr viel. Die Zimmer sind ruhig, nur die asiatischen Gäste sind manchnmal etwas laut, durch Kinder am Morgen auf dem Gang aber ich mußte eh aufstehen. Der Geruch ist ein wenig tropisch aber das ist generell so in Jakarta. Es ist ein Ort zum wohlfühlen und man fühlt sich sicher. Das man auf diesem Niveau für Internet 15.- usd pro Tag zahlen soll ist nicht ok finde ich. Internet muss heute w - Lan überall im Hotel Gratis zur Verfügung stehen. Es gibt keinen Flughafen Shuttle Service und man muss für das Taxi extra noch zusätzlich ca. 27.- € pro Fahrt zum Flughafen bezahlen. Sonst gibt es nichts negatives zu sagen.
sehr zufrieden,ich komme wieder weil die Mitarbeiter sehr nett sind. nothing!
Freundliches, stets bemühtes Personal. Die hygienischen Bedingungen waren mangelhaft. Schlecht gereinigte Böden und Flächen, Teppichboden machte einen nicht vertrauenserweckenden Eindruck. Nichtraucherzimmer hat stark nach Nikotin gerochen. Zimmer wurden erst mit einem Duftspray behandelt.
Haben für zwei Nächte ein Standardzimmer gebucht (80€/Nacht). Bekamen ein kostenloses Upgrade für eine Suit. Absolut erstklassig. Das Hotel bietet allen Komfort eines Luxushotel. Top Lage direkt beim Monas. Preis-Leistung passt. Komme gerne wieder, auch ohne Suit ;-) Klar, in einem Luxushotel ist das Essen entsprechend teurer. Aber es hält such im Rahmen und Auswahl / Qualität ist sehr gut
Although hard to find originally, it is located in a prime spot in Jakarta. It's within walking distances of two rather large, chic shopping malls. Also, travel around the city with taxi from there is rather easy (given that is it Jakarta and traffic is normally quite difficult). The breakfast rooms are rather small and could not accomodate everyone.
location is good, good staff and services,
I like staying at ascot due to its location. Its a little pricey though. They should check if the microwave oven and all the other appliances is working before guest check-in. my Microwave oven was not working and the lights in the second bathroom was way too dim. They should also at least put some ice in the freezer and some mineral water as guest aftre a long journey feels thirsty. I call the reception to ask for ice cubes and was told that the ice making machine broke down.
2 bedroom suites comes with very good size living and dinning area. One room with king size bed, the other with twin beds. Comes complete with kitchen, fridge and washing machine. There's even a room for maid. Clean toilets, Loccitane toiletries are provide!
The room is very clean and big and will furnether. When I did check in thye charge me with Indoinsea rp and cost me more than if thye charge me by usd . I thinck either booking made the reserbvtion by Indoinsea rp or the hotel should have facility to charge by usd as per the reservation.
Rooms are big. Location is great! And hotel has good security. Bathroom toilet has a slight smell.
I stayed two days in the hotel but I was surprised by the level of the room I got ( Executive Studio) . It is not deserved five stars based on my room. However, the hotel location and security were very good. I recommend this hotel for people who like the shopping due its close location to big Malls in the center of Jakarta. The cleaning of the room
We liked the very polite behaviour of the staff and also we liked the spacious rooms and the swimming poolm it's location next to two big shopping malls Actually nothing
It was a good travel to jakarta in ascott hotel but I think the hotel didnt have active facility and the staff not good and totally I never choose this hotel again
L'Occitane bath cosmetics The sofa of the front room was very old and worn. And smell of rot
Its a high rise It was horribly filthy, the staff were nothing but conartists, they tried to charge me for an extra day. The restaurant on site is just horrible , I was supposed to get a wake up call..never happened and I missed an appointment . Room service sucks.
The location was fine for local business access, the hotel comfortable and the dining about right for staying in. Internet was poor, very low speed access from rooms
The view from the room, the modern design
there was a good chinese restaurant downstairs. Location is nothing exciting, but it priced well.
Their staff are excellent!... They always greeted us with sincere smile.. we love it! The surrounding area.. it's a bit off the shopping district... other than that they are perfect...
value for money bathroom need to be upgraded
Cleanliness and staff help Location, buffet selection.
Has a Starbucks with free wi-fi next door. No free Wi-fi.
Well maintained and lately renovated as far as I have seen it (may not apply to all rooms). Located in the middle of Kemang - good if you want to be in Kemang - not so good if you need to commute due to notorious traffic in that area! Room (Deluxe - vivero) was very small compared to other rooms I have had in Jakarta at that pricing. Traffic in Kemang is one of the worst in Jakarta - so it's tough to get in and out in case you need to commute. But that pretty much applies to any hotel in Kemang.
The room was excellent, as were the staff. It met all basic requirements of a business traveller. No gym and the pool was too small for exercise. The breakfast was a bare pass (the food - the staff there, as elsewhere, were excellent).
Nice Hotel and nice Staff , nice breakfast. Small rooms.
I had a lake check in, around 10pm and was upgraded due to non-availability of room booked, that was nice of Front office staff. Bar Lounge in Lobby could be done up better, very dull place to sit and have a drink.
View on the city from the room Lounge/bar in hotel. Not cosy, not attractive to spend time to have a drink
Staff is friendly The reception peoples are in experienced
The room was comfortable and quiet....
The location, in the middle of CBD...forget about the traffic and just walk around. Same breakfast everyday, free seating without knowing where can you sit.
Good breakfast and choices of lunch buffet. The light in the bathroom not functioning and the drain in the bath tub clogged. These were rectified by the maintenance crew.
When we booked by Booking.com the currency was in US$ but the hotel is using the IDR currency so we had to pay more because of exchange rate
Location Laundry has to be requested for return - easy to forget. Internet charges are extras which is a cheap shot
The room was good.Security very good.All staff was friendly and professional. Service at the reception wasnt very good.But it was mostly because there wasnt enough staff working.
amaizing and wonderful hotel the hotel staff are trained to deal with customer and it has High security service> I advise to visit the hotel to enjoy the all services
great staff, complete facilities, strategic location. Overall a good hotel in Jakarta
fast wifi in lobby hotel is infested with cockroaches, we saw at least 30 in one night. they were everywhere, on the sink, on the toiletseat, on the tv stand, wall and floor!!!!! we looked at 5 different rooms, but they were all the same. this is definitely not a hotel for a western tourist. breakfast is local and very simple (no orange juice eg.). The rooms were smelly and dirty, they need a deep cleaning and anti bug treatment. We were supposed to stay two nights but fled after the first.
free wifi ceilling of the bathroom came down during the night. It was a huge mess. The aircon was hardly cooling.
not much ! The hotel does absolutely not deserve 3 stars. The set is very dilapidated and dirty.
the extra and hiding charges
proximity to shopping areas room aircons are poorly maintained, colder at the lobby, lots of cockroaches and toilet stinks
The room that I booked was not available.
Cheap Not really clean, I saw some insect crawling in the room and some of them bite me during the night
iron is not provided but you have to pay them for ironing your item and it was crinkle upon received. only 1 hanger is available in the cupboard.
the familly room was big and clean.personnal the breakfest
Zentrale Lage trortdem sehr ruhug, sehr sauber, sehr freundliches Personal -
Design, kostenloses Internet via Kabel Trotz Neubau und Eröffnung erst vor 4 Monaten allgemein schon "abgenutzer" Eindruck. Warm-Wasser sehr stark schwankend!
Das Hotel befindet sich in den letzten Zügen der Fertigstellung in 2 Monaten müsste eigentlich alles in Betrieb sein. Für Jakarta ist das Preis-Leistungsverhältnis dann völlig gut. Gutes amerikanisches Frühstück!
Die Lage ist gut
security traffic to hotel during peak hours, need to call housekeeping for towels
We had 2 separate bedrooms and big living room. Suitable for biger group for longer stay. Staff was helpfull. Room needs some refurbishment already.
Good filling breakfasts Pool is not working till next year and not told about this
the best is staff and the spa some of furniture needs to be renew
Been staying here each time I'm in Jakarta with a group of friends. The 2 or 3 bedroom apartments are really value for money. Place is accessible anywhere and just steps away from Plaza Semanggi. Just a minor mishap with them forgetting to provide us with towels.