Hotels in Kansas City

Positiv:: Das Personal war super freundlich und zuvorkommend. Wir waren sehr zufrieden mit der Lage und angenehm überrascht vom Kickback! Wir hatten nicht erwartet, dass ein Abendessen im Preis inbegriffen ist! Drury ist eine Kette, auf die wir gerne zurückkommen werden!

Positiv:: Tolles Personal, super warmes Frühstück, super sauber und komfortabel.

Negativ:: Automaten funktionierten nicht, keine Tankstellen irgendwo in der Nähe zum tanken.

Positiv:: Wasn’t expecting the dinner snacks, that was great!

Positiv:: The hospitality of the staff, the pool and patio facilities, and the accessibility to my conference and the airport. It was a great stay, just too short.

Positiv:: Room is clean !!!!!

Negativ:: We had stayed at Drury in Mississippi before and loved it. This time we choose to stay here again but somehow our son couldn’t breathe and his asthma ..... We have to check out early (11:00pm) and headed home.

Negativ:: location out of the way

Positiv:: The staff were all courteous and helpful and super friendly! The maintenance man, Ranek, was super friendly and was prompt to take care of a room issue we had during our stay. Alex, the manager, was very interactive with everyone during the supper time period and made us feel welcome. It was great to have the variety at breakfast and then to actual have a supper meal along with variety ! Oh and offering free alcohol is a nice touch! It was also nice since we had children with us to be able to bring drinks like pop up to the room with lids and a straw...might seem like a little thing, but was a nice touch!

Negativ:: It was one if not the best hotel I have stayed in so I can't complain!

Positiv:: Very convenient location, comfortable beds and nice daily breakfast set up. Directly off the highway near a part of town with plenty of meal options. Our child loves the pool too!

Positiv:: outstanding

Negativ:: nothing

Positiv:: My plane was delayed over an hour. This had me checking in after midnight. The staff was very accommodating with the late check-in. Whisked thru quickly & sent off to a much needed rest.

Positiv:: Love the bed. Travel companion liked the elevator. We loved the popcorn. Morning coffee at breakfast buffet was great.

Negativ:: The room air conditioner. Coffee in the room tasted bad. Very hard to pay for items for the convenience store.

Positiv:: The beds were comfy the food was Delicious and I loved the kick back was nice

Positiv:: Everything

Negativ:: Nothing

Positiv:: Very clean and friendly staff

Positiv:: Sehr nettes Personal und Lage.

Negativ:: Das Zimmer war klein und schien etwas eng. Wäre nicht komfortabel für einen längeren Aufenthalt.

Positiv:: Super Lage in der Nähe von allem in der Gegend um den Plaza.

Negativ:: Das Zimmer war klein, aber das ist Teil des historischen Hotels

Positiv:: Das Personal war freundlich und hilfsbereit

Positiv:: My wife and I always have and stay here when in Kansas City. Have done so for about 18 years.

Positiv:: Cosy home away from home, you feel recognized as a person and you feel like you belong. Highly recommend!

Positiv:: Location was great. Hotel restaurant and live music was outstanding both evenings.

Negativ:: Our room wasn't ready for an hour. There were technical difficulties with our room both nights - woke us up in the middle of the night three times during our stay. For the price of the room, we expected a better experience.

Positiv:: Overall feel....warm and welcoming! Also, the attention to details.

Positiv:: The service staff was excellent, from front desk to housekeeping- very friendly and always asking if there was anything they could do for us. A suite was available on checking and we were offered a complimentary upgrade.

Negativ:: The king bed mattress was sagged down/worn out on one side, felt like we were rolling into a hole.

Positiv:: Once we got up to our room, we were greeted with a bottle of wine, chocolates and a card welcoming us to the hotel. Room service was also beyond amazing for the next morning!

Positiv:: We loved the service and the bed. Received a free upgrade upon arrival.

Negativ:: The layout of the corner room we had was a bit odd, but it was a free upgrade so we didn’t mind it too much.

Positiv:: The bed was very comfortable. The staff was very kind!

Positiv:: The lounge/restaraunt

Positiv:: Beautiful,classy, historic hotel. Love the boutique ambiance. Valet parking is the same price as self-park, nice that it wasn't extra. Several comfortable seating areas outside and inside to listen to live entertainment. Enjoyed the Chaz dinner/brunch

Negativ:: Perfect location, beautiful accommodation, excellent staff, no complaints! We were accidentally charged for one item from the snack tray that we didn't use, it was promptly removed and resolved! We will definitely be back!!

Positiv:: The food was delivered to the room quickly and it was amazing.

Negativ:: Upon arrival late in pm, I had to take my luggage up because the bell captain was in break.

Positiv:: Great customer service, great location. Love the attention to detail

Negativ:: Nothing

Positiv:: Wunderschöne Restauration. Der Service war ausgezeichnet. Überraschend intim in der Mitte der Stadt. 2 Daumen hoch!

Positiv:: Das Personal war sehr zuvorkommend und aufmerksam, was unsere Bedürfnisse angeht. Ich empfehle es.

Positiv:: The ambience was great. The breakfast was delicious. The room was comfortable. I slept very well on the mattress.

Negativ:: Some people had very long waits to be seated for breakfast. Also frustrating that front desk and valet were not in sync. Twice called front desk about having courtesy car to take us somewhere to be told valet was busy for 20-30 minutes and we get down to lobby a few minutes later and valet says he is available.

Positiv:: location was great, right in the centre of the city. room was very spacious. the valet guys were very nice and helpful!!@!

Negativ:: nothing

Positiv:: Great location by Power & Light District & Sprint Center! Hotel has great architecture & ambiance! Clean, comfortable new room in the south tower with nice features & amenities. The Reserve Restaurant has a great chef. Our breakfasts were delicious!

Positiv:: It was very clean and neat! Great location

Positiv:: The staff was amazing! The kitchen was great! Everyone was so friendly and accommodating it was a pleasure. We will be back very soon! Thank you

Positiv:: Beautiful hotel. Large rooms with double sinks and Alexa enabled technology.

Negativ:: A roof top deck would have been perfect!

Positiv:: Nice rooms. Great location.

Negativ:: No water pressure and it takes about 5 minutes to get any warm water.

Positiv:: BEAUTIFUL hotel, perfect location and incredibly friendly staff who are eager to help out wherever they can. We loved our stay.

Negativ:: The pillows were just a little stiff.

Positiv:: Sorry we did not eat breakfast. It did look good though as we walked past the restaurant a few times coming and going.

Negativ:: We asked the front desk staff a few times about recommendations for things to do and or places to eat and each time were not extremely helpful.

Positiv:: The hotel is gorgeous, the atmosphere sublime.

Negativ:: TVs in the restuarant ruins the intimate dining experience. I got it that that the bar area sits squarely in the middle of the restaurant but when you are paying a premium price for your meal and alcohol, you don't want to feel like a sports bar

Positiv:: Loved the atmosphere of this historic, boutique hotel. It was absolutely top-notch in every way!

Positiv:: The room was great, very clean

Negativ:: The bed to be a little softer and better pillows

Positiv:: Das Bistro-Essen war in Ordnung, der Kundenservice an der Rezeption war schrecklich

Positiv:: Pool, Trainingsgeräten, und die Lage.

Negativ:: Nichts

Positiv:: Als Raucher schätzte ich die Raucherstationen, die sich außerhalb des Hotels befinden. Sehr zuvorkommend, was man nicht mehr oft findet.

Negativ:: Die Steckdose in meinem Badezimmer funktionierte nicht.

Positiv:: First my host Ms. KELLY was super helpful, polite, courteous and very attentive in what I needed and asked for and she delivered, The cleanliness of my room the facilities were also great and the bistro/bar food was great, always fresh and hot and I'd come back and stay anytime and would HIGHLY RECOMMEND this hotel!!!

Negativ:: There's nothing I didn't like.

Positiv:: Very nice room and good service

Negativ:: The sample lotion had been used and set back on the counter for us to use.. After it had been opened and used... Everything else was good! Thumbs up...

Positiv:: The view! Very pleasant stay- everything superb

Negativ:: If I had to pick a negative, not enough working outlets

Positiv:: It was clean, comfortable, and a beautiful view!

Negativ:: The view, the neighborhood, and it really was close to attractions!

Positiv:: Location and cleanliness. Comfort and quiet.

Positiv:: Everything is beautiful and clean, great staff and nice rooms and love the location.

Negativ:: I wish they would have separate designated parking areas for overnight paying guests and those just attending an event there. There was a wedding reception going on and the entire lot was filled so we had to park in a different lot that was not part of the hotel and walk.

Negativ:: it waited too long, and the veggie portion too little

Positiv:: Everything was comfortable, convenient, and just lovely.

Negativ:: I just wish the French toast wasn't ridiculously expensive.

Positiv:: Service was great, cleanliness was superb. Found it convenient to our KC destinations.

Negativ:: We could have had breakfast included in room rate.

Positiv:: I booked a room with two queen beds for 5 guests (two guys, three girls) and the room was very spacious for all of us! We were only there for one night, but didn’t feel like were all on top of each other and each person had their own space. The beds were comfortable and the room/bathroom was very clean. We would all stay again!

Positiv:: Sehr komfortables Bett, einzigartiges Design, freundlicher Kundenservice, gute Lobbybar, großartige Lage

Positiv:: Fun rooms. Very roomy rooms.

Negativ:: When using the shower the whole bathroom floor would get wet

Negativ:: The parking situation was a little confusing as it first appeared from the website that valet was the only option available. There was a parking garage around the corner that we had to pay for.

Negativ:: Hotel common areas (lobby, halls) smell like the kitchen of the restaurant that's attached to the lobby. Also the walk-in shower allowed water to splash all over the bathroom floor.

Negativ:: I didn't like the night staff and the attitudes. The sheets were okay but could be better. However this hotel itself was pretty great

Positiv:: The staff welcome was great along with the check in and informational exchange once the staff found out what our overnight plans were.

Negativ:: There was nothing that we didn't think was adequate

Positiv:: Customer service and restaurant

Negativ:: Parking was too expensive.

Positiv:: The staff was very friendly and helpful with guiding us through downtown KC.

Negativ:: It doesn’t make sense to pay the money you do for the hotel and not include parking.

Positiv:: Loved everything!

Negativ:: Loved everything!!

Positiv:: Great staff, everyone was friendly and helpful. Beautiful hotel room, very clean that stayed clean.

Negativ:: Nothing negative to say

Positiv:: Great Staff. People always make the difference. They were greatNothing

Negativ:: Nothing

Positiv:: Comfy bed, decor in room, huge bathroom.

Negativ:: Noise in the am

Positiv:: They offer free bottled water! All you can drink!

Negativ:: Unfortunately on Saturday am there was construction that was loud that woke us up, and stopped before 9am. Overall great experience.

Positiv:: Very friendly front desk folks!

Positiv:: Artwork

Negativ:: I left at 8:30 am and came back to my room around 4pm, my room had not been cleaned. I went to the reception and told them my room had not been cleaned the person in the front desk said housekeeping tried to get in but I had the privacy lock which was a lie because I left early. Anyway we told the person in the front desk if we could get our room cleaned and left the hotel. We came back around 8:30 pm and the room was still undone.

Positiv:: The hotel provides a unique opportunity for people to stay in a beautiful hotel filled with contemporary art. The Savoy provided excellent service and delicious food. The friendly hotel staff created us with sincere smiles and numerous offers to help.

Positiv:: The art displays, friendly and attentive staff, bathroom toiletries and great decor

Negativ:: Air conditioning a bit loud

Positiv:: It was a very nice clean comfortable hotel

Negativ:: I didn't like having a $100 per night fee for incidentals charged to my card when checking in with no notification or explanation.

Positiv:: Family stayed here in 1998 when it was the Savoy: retains all of its old Cattleman’s Association architectural elegance and proportions while slipping on the more modern art museum ascetic of the 21c hotel chain. Breakfast in dining room and nightcap at the bar (still called the Savoy) were a highlight: John was a mixologist of exceptional craft and precision in making our cocktails (the Manhattan was as good as I have tasted), and the croque madame was a great way to start the day. Should also mention the location in a delightful downtown area.

Negativ:: Enjoyed the stay in its entirety.

Positiv:: Staff was super attentive. Room was upgraded to king suite due to it being a birthday

Positiv:: We loved the room service and the hotel soaps!

Negativ:: You get charged twice for the room, I did not like that at all. There is a $100 plus the rate of your room charge and then when you check out, they charge your card the room rate. They told me the first charge should fall off within 10 days.

Positiv:: Really loved the location and service. Everyone was super nice.

Negativ:: N/A

Negativ:: Pillows and bed a bit more comfortable

Positiv:: Modern, clean, and location.

Negativ:: N/A

Positiv:: Loved the location. Great bar/restaurant, with a booth where Truman used called Savoy. Staff is extremely nice and helpful. Very nicely renovated building with original art and blue penguins everywhere

Negativ:: Nothing! Everything was perfect!

Positiv:: Hilfsbereites und freundliches Personal

Positiv:: Die Leute waren freundlich und das Zimmer sauber

Negativ:: Sie nahmen eine Karte für Nebenkosten, die sie 10 Dollar in Rechnung stellten. Für was?????? Wir haben dort nichts bekommen. Kam 21:30 Uhr an und ging früh los. Es war kein Aufpreis nötig - man sollte sagen, wofür man sich aufrechnete. Ich habe versucht, das Internet kostenlos zu nutzen. Sie wollten eine Gebühr für das Internet, und ich lehnte ab. Das kostenlose Internet funktionierte nicht - alle Seiten waren blockiert. Nicht gut für eine Geschäftsreise.

Positiv:: Pool, recht. Freundliches Personal, sauber.

Negativ:: Keine Mikrowelle in der Wohnung. Kein Speck oder Würstchen zum Frühstück.

Positiv:: Clean with great location and staff was terrific.

Negativ:: A little pricey and the breakfast wasn’t the greatest.

Positiv:: Very friendly staff and helpful. Delicious breakfast with many choices.

Positiv:: Beds were comfy, temperature system was easy to use

Negativ:: Wish there was a microwave!

Positiv:: The Hampton brand is always good and this one carried it.

Negativ:: The road construction made the hotel inaccessible. We have to drive a bit to get into it.

Positiv:: Almost everything about the stay was positive.

Negativ:: Was unaware of the construction on the interstate overpass. The detour made getting into and out of Liberty quite a chore from the hotel.

Positiv:: I asked for room on lowest level possible and they happily accommodated me and as a bonus to me, it was close to front desk/lobby which I loved. Very nice room. Nice pool area. Ample parking.

Negativ:: A little pricey compared to surrounding hotels

Positiv:: Convenient location. Very friendly staff.

Negativ:: The bed was a little harder than I prefer. It wasn’t in poor condition or anything. Just a more firm mattress than I’m used to.

Positiv:: Very friendly and accommodating

Negativ:: A little hard to get to because of construction which was no fault of theirs.

Positiv:: Hotel was clean and smelled clean. Room was very comfortable. Bathroom could be bigger but was sufficient.

Positiv:: breakfast was great location was convenient

Negativ:: not a pretty setting around property very commercialized

Positiv:: Breakfast was excellent & plenty of it.

Positiv:: Great staff

Positiv:: Wir hatten eine wunderbare Zeit KC ist super

Negativ:: Das Personal und das Zimmer waren ausgezeichnet

Positiv:: Blick auf die Stadt Komfortables Zimmer Ruhig Sehr schöne Läden angeschlossen, Restaurants zur Auswahl. Das Personal war sehr höflich und hilfsbereit

Negativ:: Beschilderung innerhalb des Hotels etwas verwirrend. Keine Wegbeschreibung zum Hotel Garage Aufzug zum Parkhaus war nicht als solche gekennzeichnet

Positiv:: Freundlichkeit des Personals. Sauberkeit der Zimmer. Die Betten waren sehr bequem.

Negativ:: Eine Gruppe vorjugendlicher Jungs, die mitten in der Nacht auf und ab den Flur laufen und schreien und an Türen knallten. Es ist nicht wirklich die Schuld des Hotels, aber es ist sicher ein Dämpfer für die Dinge.

Positiv:: Betten!

Positiv:: The location is great! Right next to everything, within walking distance to most shopping and entertainment.

Negativ:: Check in and check out felt rushed. Due to the location, you had to use their Bell service or walk half a mile from the garage to the hotel to load or unload.

Positiv:: Nice indoor/outdoor pool. Close to lots of shopping - restaurant.

Positiv:: Great location.

Negativ:: Our rooms cleanliness did not meet expectations.

Positiv:: The very friendly cleaning lady gave me extra coffee packets:) for my morning fix.

Negativ:: My only complaint is that at check in they didn't make it clear the 20 dollar up charge was for a treadmill in my room when all I needed was the fitness center. I thought the charge was to use the fitness center, staff should be clearer.

Positiv:: The accommodations and staff are 😉 amazing

Positiv:: Room size Clean facility Amazing staff

Negativ:: Cost for wifi and parking

Positiv:: Location is the best! Staff is friendly and rooms are clean!

Negativ:: The AC unit did not keep the room very cool , it would kick on and off a lot...other than that it was great.

Positiv:: The bed was very comfortable. Great view. Breakfast was good but we thought it a little pricey.

Negativ:: The internet cost was way too high. Parking the car for the night was way too pricey!

Positiv:: Everything I like when I came back to my room therefore than my bags and give me new towels

Negativ:: Everything

Positiv:: Clean and staff was welcoming!

Positiv:: Location.

Negativ:: Bed was too short.

Positiv:: Location was close to activities. The front desk, housekeeping, and valet were friendly and helpful!

Negativ:: The evening bar was understaffed, with one of the three employees ignoring customers and the other two trying to cover the large crowd. Had to to seek out the food service that night, then had to ask the manager for our check.

Positiv:: I loved that the breakfast is from 4:00am my plane was at 6:30am so I had time to eat

Positiv:: Very clean and friendly staff. Helpful and shuttle is available and on time

Negativ:: I have no complaints

Positiv:: Room was well organized, very clean, and had everything we needed for our stay. Breakfast was very good too.

Positiv:: Rooms are large and comfy, clean, organized well. Cleaned every day. Breakfast is good enough for a continental type. Staff is good. And very close to the airport

Negativ:: There is no restaurant in the hotel. Location is close to airport which makes it remote. A/C fan in the room is a bit louder.

Positiv:: Everything was wonderful!

Positiv:: Great location, very friendly staff,clean suites and comfortable beds.

Positiv:: Great staff and very responsive.

Negativ:: Nothing.

Positiv:: The room was temperate, the amenities in the room were situated to be VERY ergonomic for the space, the amenities in the room EXCEEDED our expectations, the staff at the desk throughout our stay were SO helpful and courteous, the bed was SO comfortable, the pool was P.E.R.F.E.C.T.! NOTHING about this location would be a detriment, despite being a further drive from the local attractions, TOTALLY worth it! DEFINITELY staying there again!

Negativ:: The ONLY negative in our minds was the distance to local attractions, however, as stated before, it was worth it to have everything else so PERFECT!

Positiv:: Comfortable beds, friendly staff

Negativ:: Everything was great

Positiv:: Friendly, professional, and helpful staff. Good breakfast even at 4am with only the cold items. Good variety.

Negativ:: Stain on bed sheet

Positiv:: We appreciated the roominess of our room and our beds were comfy

Positiv:: Friendly staff. Clean hotel.

Negativ:: N/A

Positiv:: Das Zimmer war größer als erwartet und hatte einen schönen separaten Wohnbereich. Alles war sauber und komfortabel. Und was am meisten auffällt, waren die Angestellten an der Rezeption. Die beiden Angestellten an der Rezeption waren so freundlich und hilfreich. Fröhliche Leute. Beide von mir und den Teenagern notiert. Tolles Hotel, kann es auf jeden Fall empfehlen und wieder hier übernachten.

Positiv:: Brauchte kurzfristig eine Übernachtungsmöglichkeit - es war großartig

Negativ:: Haben vergessen, das Zimmer nach der ersten Übernachtung zu reinigen. Gestaltung der Zimmer war schrecklich. Badezimmer und Dusche waren die schlimmste Erfahrung

Positiv:: Das Zimmer war sehr sauber und geräumig. Ich wünschte, sie hätten eine Sodamaschine anstelle der Imbissbar an der Vorderseite, wo Soda fast 3,00 Dollar kostete. Ich fühlte, dass das Frühstück wunderbar war. Ein tolles Hotel für das Wochenende. Ich möchte wieder in anderen Hyatt Hotels wie diesem übernachten.

Positiv:: The employees were professional and friendly. The breakfast crew and food was wonderful. The room and cleaning group were outstanding.

Positiv:: Great location, friendly staff, comfortable room & the BEST breakfast bar!

Positiv:: Staff very friendly & responded to all our needs. The ac was not working & the staff had it fixed in minutes.

Negativ:: Location!!!

Positiv:: Large rooms, free breakfastm free parking, good value.

Negativ:: Nothing. It was exactly what I hoped for, with nice staff, easy access and fair pricing.

Positiv:: The room was very comfortable.

Negativ:: Lack of parking, and the fitted sheet on our bed was put on inside out.

Negativ:: No shuttle service after 11 pm. The pool was closed even though it was hot!

Negativ:: Great comfortable room

Negativ:: The temperature in the room was hard to keep and there were no plugs next to the bed to charge my phone. The plugs next to the tv didn’t work. Other plugs were hard to get to except in the kitchen

Positiv:: Clean and convenient

Negativ:: Several charges made to my card that were unauthorized.

Positiv:: The staff was incredibly friendly. They had a great free breakfast. The rooms were clean. The beds were comfortable. There was even a gluten-free option at breakfast. Which is a huge perk for me. Usually I cannot eat breakfast at hotels.

Negativ:: I was focused enough on the positive that I really didn't find any negatives.

Positiv:: The staff was very nice... the accommodations clean and the room spacious.

Negativ:: Wasn't truly close to anything.

Positiv:: Nice helpful, friendly staff. Large room

Positiv:: Die Zimmer waren schön und die Betten waren komfortabel

Negativ:: Die langsamer Aufzug

Positiv:: Das Zimmer war großartig!

Positiv:: Everything

Positiv:: The rooms

Negativ:: Nothing

Positiv:: Location

Negativ:: No restaurants

Negativ:: We liked the the rooms thier very beautiful and clean and well kept, plus the whole área of the hotel is very nice. The beds are very comfortable.

Positiv:: I flew in at short notice for a funeral. I was able to book a room without any issues. The price is reasonable for the room and the amenities offered. This was my second visit to the property in the month of August and both times I was extremely satisfied. The location is ideal for visiting family and friends scattered throughout the Kansas City metro area.

Positiv:: Clean, comfortable and large enough for our family!

Negativ:: Nothing we didn't like!

Positiv:: Cleanliness, value, and breakfast

Negativ:: There wasn’t really anything we didn’t like

Positiv:: Room was great. Very friendly folks.

Negativ:: It rained?

Positiv:: The comfort, cable & view. Very relaxing!

Negativ:: The extra charges for pets & check in.

Positiv:: The whirlpool.Airport shuttle was nice touch!

Negativ:: Mattress in room had an indention which caused me back problems during my stay.

Positiv:: We really enjoyed our breakfast and the kids loved the pool. Very nice facilities.

Positiv:: Thanks

Negativ:: None

Positiv:: Direkt in der Innenstadt in der Nähe von allem.

Positiv:: Recently remodeled. Super nice rooms and excellent location.

Positiv:: Beds were amazing.

Negativ:: The late night staff were not very friendly and the food could use some work. Checking in there was a line and checking out. Should be more staff when a line forms.

Positiv:: The location is good for the convention center only. Little bit far from the attractions.

Negativ:: Expensive

Positiv:: Loved how beautiful it was and the location

Negativ:: No

Positiv:: The location of the hotel was excellent as it was within walking distance to all of the key downtown venues.

Negativ:: We were in KC for the SNF game, we stayed at the hotel for three nights, and our room was not serviced once during our stay - we mentioned this at check out and received an insignificant response by the Associate. Moreover, there were no glasses in the room, not a significant deficiency, but something a hotel of this standard should provide by default.

Negativ:: Front desk did not tell us how to use elevator and we had never used that system before. Another guest had to tell us how it worked

Positiv:: The room was quiet, the staff was helpful and the location is convenient.

Negativ:: The room had crums on the floor as if it had not been vaccumed. Otherwise the room was good.

Positiv:: I didn't eat breakfast at the hotel.

Negativ:: I didn't have anything that I disliked

Positiv:: I have stayed at this property a number of times but this is the first time since it has been updated. The updates have made for a dramatic improvement!

Negativ:: The valet parking process needs improvement.

Positiv:: Location.

Positiv:: It was a nice hotel, and walking distance from lots of fun stuff.

Negativ:: We were directly under the workout room. Lots of noise and were awakened at 5am to the sound of someone running on the treadmill. Don't stay on the 21st floor!

Positiv:: Very friendly staff that were always willing to help. The bed was comfortable, rooms were clean and the hotel overall was very clean. Just a few blocks from the main street trolley and very close to the Power and Lights district. I highly recommend it!

Negativ:: There is only a lap pool and no hot tub

Positiv:: Das Personal hilfsbereit und freundlich. Später Check-out. Das Frühstück war klasse. Super Nähe zum Arrowhead Stadium.

Negativ:: $300 pro Nacht

Positiv:: location to venue

Negativ:: no

Positiv:: They treat their customers really well. Its what hotels should be. Drury has a great model going. Loved it.

Negativ:: The room could have been a bit more updated.

Positiv:: I loved the buffet breakfast, and complimentary drinks during happy hour. Also how close the location is to the stadium.

Negativ:: Its was great!

Positiv:: Great food and enjoyed the evening ‘buffets’!

Negativ:: Kc Royals could have won

Positiv:: Great beds and breakfast!

Positiv:: Kickback snacks and drinks. Shuttles to stadium. Room temperarure was comfortable and system was quiet.

Negativ:: Only one person available at front desk. Often had to wait. Usually front desk people can talk about local attractions; this time staff were not helpful. The snacks and breakfasts did not vary over the four days we were there. One of the dispensers in shower did not work; front desk said they would report it, but it was not fixed in the four days we were there. HBO was listed in services, but was not in list of channels. We are not accustomed to watching commercial tv and the movies we watched were full of commercials. We never saw the end of a movie due to the fact that we always fell asleep due to the boredem of repetitive commercials.

Positiv:: Location was great off the freeway and near sports complex. Management and staff very helpful and friendly.

Negativ:: Older hotel and carpet was wet.

Positiv:: Close to Kauffman Stadium, food and drinks on the lobby

Negativ:: No complaints

Positiv:: Like the amenities - the food - friendliness of the staff and helpfullness - would recommend Drury to friends & fM

Positiv:: Great hotel, great location, friendly staff, nice breakfast and happy hour, we loved our stay at this hotel

Negativ:: We liked everything

Positiv:: Location next to ballpark. Kick Back buffet and 3 free drinks. Great free breakfast. Friendly staff....I'm 75 years old and this was one of the best hotel stays I've had. The 5:30-7:00 "KickBack" is a brilliant promotion that I enjoyed..keep it up.

Negativ:: Nothing negative from this customer.

Positiv:: Close to stadium very convenient.

Negativ:: The cleanliness.

Positiv:: Das Bett war unglaublich

Positiv:: Ich habe immer meine Aufenthalte hier genießen. Ich bin jederzeit in Kansas City, es ist meine Wahl. Das Personal ist großartig, die Zimmer sind sauber und ruhig. Meine Kinder lieben es hier.

Positiv:: Sehr schöner Aufenthalt. Komfortabel und sauber. Man kommt schnell zum Flughafen. Hotel und das Parkhaus waren voll, als wir ankamen. Wir mussten an der Straße parken, was nicht sehr praktisch war.

Positiv:: Ich brauchte einen Flughafen in der Nähe des Flughafens, um um 7 Uhr morgens zu starten. Dieses Hotel war die perfekte Wahl. Das gesamte Personal, das ich getroffen habe, war freundlich, besonders das Personal an der Rezeption und die nette Dame, die für das kostenlose Frühstück verantwortlich war. Die Zimmer sind mit Mikrowelle und Kühlschrank ausgestattet. Der Fernseher hat viele Kanäle, wenn Sie zu jeder Zeit viele Stunden im Zimmer bleiben müssen.

Negativ:: Nichts, an das ich mich erinnern kann.

Positiv:: If needing to fly out of MCI, this is an excellent place to stay. Located just a few minutes from the airport. Clean rooms and great morning breakfast.

Positiv:: This is a very clean and comfortable hotel.The staff is friendly, warm and helpful.

Negativ:: No

Positiv:: Friendly staff and the shuttle service was excellent....minimum wait.

Negativ:: No

Positiv:: Breakfast selections.

Positiv:: Quiet for its proximity to the airport.

Negativ:: Hallways didn’t seem to be cleaned/vacuumed very often.

Positiv:: Comfortable and clean room. Updated decor, friendly employees, refrigerator and microwave in room. Free breakfast , great price

Negativ:: No

Positiv:: It's very clean

Negativ:: I booked double queens but was told that was not available upon check-in

Positiv:: Very clean, nice staff

Negativ:: Too far from downtown

Positiv:: The room was super clean and the breakfast was good. The staff was very friendly.

Negativ:: I enjoyed everything

Positiv:: Staff was very friendly. Loved that were greeted on the way in or out every time.

Negativ:: Breakfast area was very very crowded.

Positiv:: The location is great. It is clean and comfortable

Negativ:: The staff was a little rude. My boss, who is a foreigner, was trying to get a little help with directions and the front desk told him they did not know and he should just google it. This is not good hospitality.

Negativ:: While the rooms were pretty recently renovated, the bed was uncomfortable, the traffic noise from the interstate and the loud air conditioner made it impossible to sleep.

Positiv:: Location - its close to Arvest theater and power and light.

Negativ:: Very expensive. No fridge in room or ice machine on floor we were in.

Negativ:: I was expecting a larger bathroom

Positiv:: Location

Positiv:: The location was perfect

Negativ:: The accommodations weren't what I expected of a Hilton hotel

Positiv:: Loved the authentic restoration-so beautiful. Great location for streetcar and walking to restaurants. Loved the Drum Lounge and drink called “Patsy”

Negativ:: Nothing

Positiv:: Great location. Lots of places to go in walking distance.

Negativ:: No pool. Tad spendy.

Positiv:: The convience of where it was located

Negativ:: Saturday night there was a wedding party that took over the lobby and bar area at 11pm in which made our group leave the bar area due to it being so loud and to crowded. Also the price for the room was way more then what it was worth.

Positiv:: Location, cleanliness, friendly staff

Negativ:: None

Positiv:: The location was great, that is why we picked it.

Negativ:: The price for one night was 219 last minute. We showed up late (and called before hand to let the front desk know) and we had to wait in the lobby for 30 minutes before getting checked in. The beds were uncomfortable and the whole experience left a sour taste in our mouths. We expected a little more for that price.

Positiv:: The overall look of the hotel, valet, and the look of the room.

Negativ:: The dusty windowsills,curtains, area of the credenza,and back of the toilet tank. Food order came separately by 30 min and raw! The bed was hard and worn out! AND they charged us twice for one night and trying to deny it!

Positiv:: Front desk staff was fantastic! All of the staff were very friendly and eager to help.

Positiv:: Everything was very clean. All staff that we encountered were very friendly and helpful, as well as professional in appearance and communication. We had a junior suite, which was very spacious and comfortable.

Negativ:: All the bedding was very soft and comfortable except the sheet we were laying on. Just slightly scratchy.

Positiv:: Schönes Hotel. Die Lage war sehr gut.

Negativ:: Valet Kosten.

Positiv:: Everything pretty good

Negativ:: Self parking is somewhat complicated, use valet for extra $5 a day

Positiv:: Everything

Negativ:: Everything

Positiv:: It’s location is great and close to a great shopping area. Also I loved the pool and views.

Negativ:: Parking

Positiv:: Nice rooms, pool.

Negativ:: Although isolated, still some noice from street. Housekeeping a bit sloppy (glasses not cleaned, coffee maker not cleaned from previous visitor.

Positiv:: clean updated facilities! gorgeous and beds are comfy

Negativ:: the front staff- jason was rude and unkind. Because we booked on booking .com - he looked down on us . The week before we booked with the fontaine

Positiv:: The decor is beautiful and the rooms are large for other hotels in the area. The bathrooms and other facilities are up-to-date. The overall design is modern and appealing.

Negativ:: The staff was not friendly nor were they easily available to help. We had a dirty towel with blood on it in our room and were not even offered an apology. The bartender also never acknowledged our presence. Overall the staff did not seem happy to be working there.

Positiv:: Bed very comfy beds. The place is very modern & well taken care of

Negativ:: Knowing it would be 20 dollars a day to park. & that you couldn’t take your own drinks to the pool Also our room by the parking garage on the mail level was very loud.

Positiv:: The rooftop bar was a great place for a drink before going out.

Negativ:: I thought the hotel was a bit pricey for what you got. Room had hair in it from previous guest. Both in the bathroom and on the bed. Staff was also knocking on my door in the morning. One was housekeeping. The other to refill the bar — all before my checkout time. I found that incredibly annoying.

Positiv:: The headboard

Negativ:: The shower made a loud noise

Positiv:: Good, clean, location works.

Negativ:: All good.

Negativ:: The shower area had mold in it. The toilet wouldn’t flush. The entire bathroom smelled like urine. No tissues in the dispenser. You can hear everybody up and down the hallway open and close the doors. At $400 per night I expected to have a nice room that was clean and comfortable.

Positiv:: The staff was more than occomodating. Loved it there and will be going back. The beds very comfortable.

Negativ:: The furniture by the pool. If you sit in a lounge chair it sits too low to the ground and you can hardly stand up