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But the room was fair enough, clean and plenty of space. Personnel in the other hand were always very nice and helpful in all their possibilities (not very much, to be honest). The hotel is very old, with poor facilities and all stuff in not very good condition. Internet connection was very bad all the time and breakfast wasn't as good as expected.
Food was excellent - bedroom wonderful so comfortable and clean Garden area and a entire if spa gym etc all great I'm going back again soon as my number one hotel stay in Nepal
Travel agent in-house was spectacularly helpful. Best hotel in KTM in my opinion. Breakfast was a little heavily weighted toward Indian food for my taste, but fine.
We were treated, top to bottom, with extraordinary service, kindness and hospitality.
The front desk staff arranged last minute flights for us to Pokhara without an additional charge. Room service was excellent. Staff provided me with cold medication when I was suffering from allergies. Attentive and helpful throughout our stay. Dated furnishings, the interior and rooms need upgrading. Luggage assistance wasn't offered when I first arrived, one of the restaurants and the casino was closed during our stay.
Zum Ankommen in Nepal bzw. Erholen ideal geeignet, da mitten in der Natur gelegen (traumhafter Park und Golfplatz), am Stadtrand von Kathmandu (mit dem Taxi in ca. 15 min erreichbar, ca. Nrs 600.--). Zimmer (deluxe) sehr schön, Essen hervorragend, freies WLAN Der Swimmingpool machte einen nicht so gepflegten Eindruck
I stayed here for 3 days with Gate 1 travel. Tour guide recommended me to have dinner in Shambala restaurant. Since I had been having breakfast in the hotel so I thought it will be safe to eat there. I ordered Smothered steak. After my dinner I felt sick. I had stomach ache, nausea, and vomiting. I believed that I got food poisoning. It's very disappointing and they ruined my vacation. Next day I found out from our group that there's another few people also got sick from having dinner there the same night. I was happy and healthy for my whole trip till I had the dinner in Shambala hotel and got sick. I posted my comment on Shambala's facebook and their management came back and accused me that I was sick on the trip to begin with and my illness wasn't by their food. I found them very irresponsible for their comment. For my experience with this hotel, I will give them a zero star if I could. I hated it especially after their irresponsible comments.
The friendliness and unfussy approach, the eco awareness, the naturalness of the staff, the lovely quiet garden no
location; helpfulness of staff
The hotel was very nicely constructed in the traditional Nepalese style and the staff was extremely attentive. For the price this place can't be beat. The location was good in that it was only a block and a half from the good part of town. Unfortunately that block and a half is a very dark, unpaved(muddy), seedy and somewhat scary alley by a strip joint. The rooms though very nice are dark. The whole place could use some better lighting.
Great friendly staff and the room was different from your standard hotel room so was a a nice surprise
The hotel staff were wonderful. My nights at the Kantipur Temple House made my stay in Kathmandu an excellent experience. The rooms had character and the hotel was exceptionally clean. I like the fact that even though it is so centrally located - it was quiet (a haven) from the noise of the area around. Thank you for a wonderful stay!!
the ambience, the staff, and the local. It is a beautiful designed hotel which made me feel a part of Kathmandu. Several of the staff made my stay exceptional and because of them I would return in a heartbeat!