I've stayed at many 4 and 5 star hotels. This was my first time at the Fairmont Kealani. I thought the rooms were nice and spacious. I liked that the pool side was relaxed and accommodating, opened 24 hours. I would definitely come back again. At the time there was only one hot tub...would have been nice if there were more. Also pool side gets busy early so reserve your spot by 8am.
view, location on beach, staff, overall service. daily resort fee charging for many things you may not use, we were given a discounted upgrade to a room with a view, but it was right over the meeting facilities and two days of our stay major events were just below our window and were noisy and disruptive and when we exited the elevator they were right there in our way., the cell phone coverage was bad, the room service kitchen did not know what a margherita pizza was supposed to have on it.
great rooms. felt corporate and rushed. has great potential but was difficult to "relax" when outside the room. green space is completed covered with lawn chairs, making it feel cramped.
Restaurants are excellent as well as pool side food and drink service. Pool side menu was more expensive than expected. An outdoor convention of Trial Lawyers Assoc. was held in the open grass area outside our lanai, both morning and night for two days. Loud speakers, music and announcements heard inside our room even with the sliders closed.
Separate living room, huge luxury bath with amazing water pressure, fabulous bed, & lovely balcony. Some ocean views better than others. Several great restaurants on site, great daily breakfast buffet, three swimming pools( one is for over 18) , many areas to sunbath, ocean front with lounge chairs, beautiful, dramatic lobby, concierge service, valet. Cost. In house laundry lost our clothes several times, attendant on beach was rude about loung chairs-several times, front desk did not send up bellman when asked. Toilet ran for days, but after the first two repair calls didn't work, they upgraded us to a better room.
Service was personalized and discreet. They took time to call me by name. Ambiance was family friendly yet upscale. Grounds are well kept Food and drink are very pricey. Property seems a little dated, could use an update.
Everything about this place. It is just a wonderful place to stay regardless of the purpose of your stay.
Beautiful property, great beach and pool. Huge suites with everything you need. Musty smell in room but hotel changed filters right away to ameliorate the problem. On site restaurants are expensive.
Have stayed here multiple times and enjoyed each visit. You can't beat the rooms (all suites). The suites are always clean and spacious. Upgrade to partial or full ocean view and you won't be disappointed.
Beautiful property with great service. Vacationed there with a 1 and 11 year old. Suite room worked out great and we enjoyed our large lanai. Highly recommend!
Location. The view. The beautiful park like gardens. The bathroom was very nice. The hotel messed up our booking. The famous water elevator didn't work. Cleaning happened very late and one day only after asking. The doors so are thin that everyone walking by sounds like they're inside the room. Too few pool chairs. 7 waterslides - 5 of them are a joke. The coffee shop has a pathetic supply of goods. The gym is average.
It was so beautiful. They put flowers on the bed and the room was beautiful. We ordered room service in the morning and the food was amazing! I can't wait to go back to this beautiful resort.
Staff was all very friendly and helpful. Our room was beautiful and very comfortable. I love the lotions,linens and towels. Pools and beach are marvelous. Breakfast buffet is delicious. I enjoyed the visiting jewelers and artists Perfect vacation
The room was old. Needs updating
Landscaping and Christmas decorations were done well; bell hop, valet, housekeeping, and restaurant staff were very pleasant. The environment was very busy (family groups and children were the major customers, resulting in lots of little ones running about the resort). It's not a very relaxing atmosphere for folks looking for a quiet getaway from the busy aspects of everyday life. Attention to cleanliness was subpar to expectations (missing tissue box; (not requested) playpen was present in box on floor in main room; balcony rails had dirt residue throughout; light switches were dirty for misaligned--due for replacement). We asked valet to retrieve our vehicle, but valet staff did not alert us of our car's arrival resulting in a 15-min wait until we finally asked what had taken so long. Greeting staff in lobby failed to provide lei to my fellow traveller upon her arrival despite it being a customary practice for all guests.
Location! Location! Location! We spent a week at the Wailea Beach Villas. The complex is nestled between the Grand Wailea and the Marriot. It is a Wailea Beach front complex bordered in the back by the Shops of Wailea. The 3 bedroom penthouse unit was spectacular with gorgeous ocean views. It is really spacious and appointed with high-end everything and sophisticated, comfortable furnishings. 4 Flat screen TVs, stereo surround sound. There is even a BBQ on the solar-shaded lanai! ?Walk-in? snorkeling on Wailea Beach is not to be missed!
Exquisite new condo on Wailea Beach next to the Grand Wailea Resort and beach-side of the Shops of Wailea. Spectacular views! Very spacious 3 bedroom / 3 bath penthouse. Gourmet kitchen. Breakfast bar. Dining room. Luxurious master suite. Beautiful baths. Lanai with Viking BBQ. Surround Sound. Plasma TVs. Beautiful furnishings & accessories. Classic art work. WiFi. Indoor laundry. Private elevator entry. Full service front desk. Room service available from Longhis. Loved Wailea Beach Villas ? can?t wait to go back!
We had a great stay at Wailea Beach Villas. We were met with a lei greeting by the bellman and given a thorough tour of the condo explaining everything: TVs, surround-sound, A/C, phones, WiFi, lighted fans, solar shaded lanai, BBQ. The WBV 3 bedroom penthouse condo (J205) was beyond our expectations from the ocean view, fantastic decor, classic artwork - plus guide books, best selling novels, board games and DVDs. The location couldn't be better - right on Wailea Beach. We snorkeled daily directly off the beach ? it was terrific with clear water, tropical fish, coral and turtles.
I stayed here with my fiance's whole family and it was heaven on earth. You know it's nice when your mother in law asks you to please not blog about exactly how nice it was! \n\nThe floors were stone, the whole balcony opened up so that you can enjoy the perfect Maui weather all day long, the kitchen was good enough for Thomas Keller, and the bed as divine. Plus, it was really great for a large party. There were 7 of us and I never felt crowded. And the location couldn't be beat. It's right next door to the Grand Wailea so we'd often go over there to use the spa or dine and it's on this boardwalk that goes down the shore for quite a ways. It's nice to just stroll.\n\nAnd really, it was more relaxing than a hotel because it felt like you were staying in a very very posh home. \n\nOh, did I mention the GRAND PIANO in the living room? Um, yeah. That pretty much sums it up.
Our family just loved, loved, loved our condo at Wailea Beach Villas! We rented a 3 bedroom unit which on the corner, so it had a huge, beautiful lanai on 2 sides. Everything about this place made us 'oooh' and 'ahhh'....the beds, the kitchen and cookware, the huge screen tv, the beautiful, spacious bathrooms, the view of the ocean. The walk down to the beach was short and beautiful, and at the bottom the super friendly staff happily schleped beach chairs and towels down to the beach for us. Since Wailea faces west, we saw spectacular sunsets, and February is in the heart of whale season, so we saw many whales spouting and breaching the surface as we watched from the beach! Bring binoculars, by the way. Speaking of the beach, you literally share the same gorgeous, clean beach as the Grand Wailea hotel. We were thrilled to have paid even less for our gorgeous condo than for a couple of fancy hotel rooms. We made a quick trip to the local Safeway and saved a bundle eating in. One more pe...
gym bar was for young only
Loved that it was just a short walk to the beach. And the staff were super friendly which was great. There's an additional $20/day resort fee.
Location Room was too dark and popcorn ceilings
The pool side restaurant was fair priced for food and drinks. Both of which were prepared very well. Breakfast at the main restaurant at the front of the hotel was also very nice. The one bedroom suite was spacious and nicely appointed. It was very clean as were the hallways and common areas. Front desk employees very pleasant. I am sure we will return. We are not big pool people; but, the pool area and the chair seating area is not large. The hotel is on the opposite side of the ocean which might disappoint some, we knew where it was located and we were fine with that.
some irritant in the room caused cough- air conditioner, carpets. Needs updating
I stayed at this hotel for the first time 2 years ago and had a good experience. I had a 1-bedroom suite and it is perfect for an extended stay. The rooms are very roomy and comfortable here. Some of the front desk staff were not very friendly or attentive. I found the porters and the housekeepers to be the most friendly and would greet me with a smile and say hello. The front desk staff looked bored and every time that I walked up to the front desk, they were looking at their monitors and it took them some time to finally look up to greet me (without a smile). Not sure why they have to be looking at their monitors when no guest is at the front desk. They should be trained to be aware of who is walking up to the front desk and raise their head and make eye contact with the guest that is approaching the desk. This happened each time I approached the desk and there was no guest at the front desk and the staff were not on the phone. Not sure what was so interesting on their monitor. Leads me to believe that they are surfing the internet or something......
The hotel was wonderful, very beautiful facility. The staff was wonderfully friendly. Very nice facility and grounds.
Nothing Black mold in bathroom!!!!
Very well-run hotel that has given a lot of thought to amenities. Bathrooms were a bit small.
The room is fantastic and the bed was super comfortable! And amenities! Oh the amenities.... The pool could have been more appealing especially since you HAVE to pay the resort fee.
I was pleasantly surprised with how affordable and accessible this hotel is. You're a short 5-minute walk from one of the best beaches on the island (there are many). There entire hotel was very clean and the hotel staff was friendly and knowledgeable. I will absolutely be booking with Maui Coast Hotel the next time I head to back. I am a resident of Honolulu, on the island of Oahu, and am familiar with many hotels - this hotel has a charm and simple beauty that couples with price and easy access to the beach for an excellent choice. There's a standard daily fee of $20 a day(typical) for access to things like the wireless internet network and the pool, but the reason I state this as a negative is that they are not very clear about this charge initially and there's no way to decline the facilities for removal of the charge. Again, not a big deal but I felt I should mention it.
Great location. Nicely appointed room. Great lobby. Food was very good. Stayed Feb. 2016 4 nights. We were on ground level and discovered a cockroach in our bed after our first night. Management was quick to respond as we requested the room be sprayed. Next day we came back to the room to discover a small lizard hanging on the inside drapes (we had never opened the balcony doors). We requested a change of room thinking we wanted off of ground level and they moved us up to the sixth floor. Cockroaches were even a worse problem. Again discovered a cockroach in our bed and when you turned the light on in the bathroom they ran off the counter. Front desk clerk suggested that this was possible in a tropical climate. This was our third stay on the islands and the first time we ever encountered cockroaches. Management needs to be more proactive with a pest control program. Made for an uncomfortable stay and would not return. Not good value for the money!
The staff were really helpful. Our room was okay, but rather than an armchair and desk, maybe a small couch would have been better for comfort.
cozy and warm Amenities like bathroom sinks and toilets are old and needs renovating.
The staff and the hotel are amazing! I did not want to leave. For the price and location this Hotel cannot be beat! I want to go back right now! Nothing ..... other than they could not make time stand still!
The hotel was relatively quiet, price, location, friendly staff Ceiling fan broke everytime we tried to turn it on, kitchen faucet almost falling apart but was replaced mid stay. Bathrooms and Kitchen could use some good bleach.
The front desk staff were very informative about all the best restaurants and activities. They were very helpful. Also, the gardens there are beautiful.
It was very quite and peaceful. Very easy with the kids. Staff was very kind and responsive. Rooms with the view were excellent. Beautiful sunsets. The rooms need a bit of a makeover especially bathroom counter and toilet. Beds were too soft to the point that we still have back aches.
Location and view. No outdoor Jacuzzi and the pool water temperature was cold.
Beautiful views and the most comfortable bed ever! Nice space. Although my friend was disappointed that there is no poolside bar, we decided we loved it - you can keep a bottle of wine in the fridge - small kitchenette probably a must with kids. Really nice pool, large enough for more relaxed holiday laps,but great poolside beds, many with sunroofs. Restaurant only open for dinner could be a downside, but we discovered great places to eat on the island!
Everything, wonderful relaxing atmosphere, quiet with beautiful surrounding gardens. Perfect choice. This was our sixth visit to Maui as we have family living on the Island. Recommend this hotel. Unfortunately the only complaint was our condo had no cooking or eating irons, our request was met by we would need to wait 2 days as we were on a list, they didnt arrive for a week and that was only after having to complain. Also the beach arrangements with there sister hotel was poor we were informed that only 20 beach chairs are available for our hotel and no towel were available for our use so we had to wait for 20 minuets for towels and one chair. We were told it was always a problem. We didnt bother trying to to use the facility again once was enough.
The hotel Wailea has beautiful gardens and is spread out so you barely notice the other guests staying at the hotel. The view from our balcony was amazing and we saw a number of hump back whales. We were suprised by the size of our villa and the bed was the most comfortable bed I have ever slept it! We thought the pool lacked atmopshere- there was no bar or food service. We also though that room service should be available as the Italian Restaurant was way over priced ($38 for spaghettii bolognaise) and if you didn't feel like going out you would starve. The rooms need new carpet and couches and the kitchen had only two plates and a knife and fork- Not very practicle. I think this hotel has alot of potential but is just not there yet.
The staff were great. The surroundings very relaxing. The location was fine. The rate was value for money
Our suite was lovely and a most comfortable place to relax. We didn't have a reservation at the hotel's restaurant but were able to get in, and the food was excellent, and our garden table a lovely setting.
Close to the airport with easy check in. Cramped rooms, overpriced for what you get, recommend for business travelers only.
Nothing Staff was rude and to overcharge for anything else that was not specify in the reservation
the Internet did not work, the shuttle could not pick me up.. no restaurant after a certain hour at $157 a night this is a rip off...
cool room Front desk didn't have my reservation. Many homeless people loitering around place, the room smelled weird.
The staff was nice, AirPort shuttle was good. The location is poor, the beach is not well suited for swimming, the place desperately needs renovation. Stay in Lahaina or go camping instead.
People at desk are sweet but not sophisticated in terms of customer service. When they checked us in they gave us the keys and we dragged our suitcases up 5 stairs thru security doors to a room WHICH WAS OCCUPIED!!!! Oh my gosh, late and tired, we returned to the desk, leaving some luggage at the first location, but then we were moved to a room on the total opposite corner of the facility! They should have had someone move our bags to the new room. There are inner doors that require the room key which are very hard to open.
Hotel was convenient to airport. Hotel is older with few amenities. The beach is in the harbor so the water is not very clean. I only stay here if I fly in a day early or fly out a day late to save on airfare while using my timeshare. I could not imagine staying here as my primary hotel for a week or more. Internet is very slow and room was musty/damp smelling when we checked in. There were fans in the hallway blowing into another room to dry it out. Could have been from the high surf a few days earlier.
Convenient. Comfortable. I liked getting asked preferences ahead of time and text responses back. Extra fees--resort fee and parking fee.
Upgrade... Towels look old... Found cockroach in one of the beds...and curtains are stained and ripping! Just needs to be up dated
close to the airport clean O.K. service no beach towels Hygiene amenities are in dispensers - soap/shampoo no lotion no real concierge service
I loved the green filled courtyard and gazebo with an ocean front view, and the pool on the roof. Decent coffee in room. Also, I liked the movie rental kiosk. I didn't like that the rooftop pool had to close when the rooftop restaurant opened, at 5pm. Disappointing for the kids, and I didn't look/notice if the times were written on the website,
Large room beautiful view room beside elevators and still cost $310/night No airport hotel shuttle provided
Die Mitarbeiter waren sehr freundlich. Der Strand sowie unser Zimmer waren sehr schön. Das Badezimmer ebenfalls, bis auf die Dusche/Badewanne. Diese ist, wie in den USA üblich, auch in Luxushotels meist nur eine kleine, lieblose Plastik-Nasszelle mit Duschvorhang. Der Golfplatz ist ebenfalls sehr schön und gepflegt. Das Hotel ist alt und sehr abgewohnt. Das Maui Prince wurde angeblich als erstes der großen Luxushotels am Strand von Makena gebaut. Offensichtlich ist seit damals aber nichts je renoviert worden. Der Schwimmbadrand z.B. ist rundherum abgebröckelt, die Atmosphäre am Pool ist langweilig. Es gibt nur einen relativ kleinen runden Pool für das gesamte Haus, sowie einen weiteren nichtssagenden Pool für Kinder. Sogar der schöne japanische Innenhof verströmt eine absolut langweilige, uninteressante Atmosphäre. Die gesamte Anlage wäre dringend zu restaurieren. Die Hotels rundherum bieten im Vergleich zum Maui Prince viel mehr zum vergleichbaren Preis!
Spacious, comfortable. Very close to beach. Nice complex. Nice amenities. We would stay here again. Just need to be assertive with management company and would have been real nice had the unit had a "spot" check clean before checking in--suspect it had been cleaned probably several days to week or so before we got there hence the dead roaches in silverware and pots/pans drawers... Particular unit had roaches; dead carcasses on floor and in kitchen drawers and live roaches in kitchen cabinets. Several areas had not been cleaned-top of refrigerator which was open (no cabinets above) excessively dusty with multiple dead gnats (probably) due to the leveler windows directly above the appliance, and "entertainment" unit in living room clearly had not been dusted for a long time. Several light bulbs and light fixtures didn't work when we checked in so had to call to get fixed. Guest toilet didn't flush: flushing mechanism stuck that maintenance had to repair. Never received detailed email about how to check in so ended up calling Kumulani Vac. Realty to get info when we got to building. Also called Kumalani Vacation during office hours and left voice mail about unit problems and no return call. Ended up calling 5-6 hours again until someone answered phone and responded by sending unit manager/handy man to address some of the issues.
Can't beat the price and value. Room was well appointed, very clean, with modern upgrades. Wifi was fast too. There is no commercial kitchen on the premises, so they cannot prepare breakfast for you. So only a continental breakfast is available. But it's still a nice spread. Best part, IMHO is the panini maker.
Exzellente Lage am Strand. Schöne Pool-Anlage. Schöne Sicht aufs Meer vom Zimmer. Kein netter Service (wenig hilfsbereit, wenig herzlich, bitte nichts verlangen, was nicht ausdrücklich schriftlich zugesagt wurde, Gefängnisatmosphäre, Leute am Pool sind mit Armband als Hotelgäste gekennzeichnet etc. Gar nicht hang-loose Stil, Das Logo müsste sein: Bitte keine Extra-Würste...
Einfach super, beste Lage.
Bei Vorbuchung unkompliziert in der Abwicklung. Zimmer sind in Ordnung, nur Preis Leistung ist ein wenig hoch. Das anschließende Restaurant welches Frühstück anbietet könnte preisgünstiger sein.
Gute Lage wenn man mit einem Mietwagen unterwegs ist. Klimaanlage war unterdimensioniert für die Zimmergröße, vor allem da das Zimmer direkt unter dem Flachdach gelegen ist.
Super Pool direkt am Meer Hotel liegt nahe Flughfen aber kein Fluglärm zu hören ist gut zu finden Shopping near by
Gute zentrale Lage direkt am Meer
Das Zimmer war sehr altmodisch. Nicht sehr sauber
Es war zu unserer zufreidenheit
Gut gelegener Standort für Ausflüge
ruhiges und geräumiges Zimmer mit Balkon, Hotellage nur wegen der Flughafennähe zu empfehlen. Sauberer, aber langweiliger Strand direkt neben dem Container-Hafen, unruhig wegen der vielen LKWs, die rückwärts einladen, dadurch die lästigen und lauten typisch amerikanischen Piepgeräusche.
wenig das Zimmer war nicht wirklich sauber, Boden immer voller Sand, Türen schlossen schlecht, Servicepersonal teilweise nicht sehr freundlich, meine Buchung wurde erst anch 15 Minuten gefunden und ich wurde ziemlich unfreundlich behandelt. Würde ich so nicht nochmal empfehlen und buchen, war dafür dann doch zu teuer...