Experience was Great!Positiv: Everything! the car was great! the price was great! the customer service was great!!Negativ: nothing to complain about!
Großartige Erfahrung!Positiv: Alles! Das Auto war großartig! der Preis war super! Der Kundenservice war großartig!!Negativ: nichts zu beanstanden!
Brand new Ford Explorer on MauiPositiv: Clean, smooth ride, hands-free audio, rear back-up video cameraNegativ: Only rental available on the island soncost >$500 for the week .
Brandneu Ford Explorer auf MauiPositiv: Sauber, reibungslos Fahrt, handfreie Audio, hinten Back-up Video KameraNegativ: Nur mieten verfügbar auf der Insel soncost > $500 für die Woche .
ExcellentPositiv: No pressure for insurance or upgrades. Love it.
Negativ: They changed operating hours without notice.
Positiv: Super affordable, great value. Negativ: Pick up and drop off service would have been nice. We would have happily paid more to not have to deal with Uber.
Great customer servicePositiv: This being our first trip to Maui, I was unfamiliar with the island. When I made the reservation, I didn't realize the reservation was for Kihei. When we got to the Kahalui location near the airport, we learned of mistake. But they worked quickly to find something local and get us on our way. While we walked to the car for the inspection, we had a downpour. The agent hopped into the car with us while he reviewed the terms, etc. We had a good laugh and were on our way!
Terrible service.Negativ: Not only did Kayak arrange the Enterprise location 20 miles AWAY from the airport, but the Enterprise at the airport would not even honor the price given in the Kayak reservation. It's the same freaking company! And when the guy tried to find the same kind of car for us at the airport, he hid from us the fact that the price would be twice as much. He just said "you'll just have to pay airport fees and taxes, if that's okay." I said "yeah sure." and then we find out the price is ridiculous.
Ecellent value IF PICK-UP AND DROP-OFF is NOT donePositiv: Pricing and service at Azeka Mall location. Car was in clean condition.Negativ: Bad location at Airport drop-off.
AusgezeichnetPositiv: Kein Druck für Versicherungen oder gewünscht wird. Ich liebe es.
Negativ: Sie verändert die Öffnungszeiten ohne vorherige Ankündigung geändert werden.