Albergo Terme San Lorenzo

The swimming pool size. The cleanliness of the room itself. The view.

The reception desk staff struggled to speak English. The room cleaning staff were the only ones smiling freely. Why is ground staff not wearing uniforms or signs showing they are staff? How can it even happen that an outsider selling bracelets etc. can get all the way into the hotel and stand next to me by the swimming pool asking me to buy? Only access to the area should be through the reception, not possible directly into the pool area. No point in putting up signs that reservation of sun beds is not accepted, if the hotel does not enforce the rule. Sunbeds were "reserved"for hours without anyone showing up to use them. Why does the hotel/pool snack bar allow people to bring glasses to the poolside? The snack/pool bar closed very early in the night. No cosy night cap possible. The food served (half pension) was mostly heavy and unappealing. Why must almost everything be cooked? What is wrong with fresh produce? The antipasti buffet was the same day after day. It felt like food for people without teeth.

Nice view, good size room, nice pools, good food

not all staff were friendly to non-Italians

the location!

the air cond wasn't enough strong! I think they have improve the air cond system