Overview

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The Montcalm London

34-40 Great Cumberland Place, London, W1H 7TW, United Kingdom
+44 207 402 4288

312 €+

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Rates

Overall guest ratings

8.8/10 Excellent
Based on 2,775 reviews
See all reviews

Review highlights

  • 9.7
  • 9.1
  • 8.5
  • 5.0

Good to know

  • Nice building
  • Professional service
  • Friendly service

Nearby

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    About

    With a stay at The Montcalm London Marble Arch, you'll be centrally located in London, steps from Marble Arch and minutes from Selfridges. This 5-star hotel is close to Harrods and Buckingham Palace.

    Rooms

    Make yourself at home in one of the 143 individually decorated guestrooms, featuring minibars and LCD televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. This Victorian hotel also features complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Meet other guests and eat at a complimentary reception. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Self parking (subject to charges) is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
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    Map

    Map

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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 2,775 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
    • 8.5 "Bar is amazing."
    • 7.4 "Internet works."
    • 7.0 "Wellness & sports facilities were pleasant enough."
    • 5.0 "Rooms are ok."
    • 3.5 "Not very comfortable."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 1,665 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      8.4 "84% liked the proximity to shopping."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.9 "89% said the reception staff was great."
      9.5 "95% said the concierge service was amazing."
    • 7.5 "Internet works."
    • 7.1 "Wellness & sports facilities were pleasant enough."
    • 6.4 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
      6.3 "Only 63% said rooms were clean enough."
      5.8 "Only 58% thought the shower was ok."
    • 3.5 "Not very comfortable."
      1.2 "88% said rooms were small."
      2.0 "Air conditioning was criticized by 80%."
      1.0 "90% criticized the small bathroom."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 471 reviews
    • 9.8 "Terrific location."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      9.2 "92% said the reception staff was great."
    • 6.2 "Breakfast is mediocre."
    • 5.4 "Average value."
    • 3.9 "Rooms are not good."
      0.8 "92% said rooms were small."
      4.2 "58% complained about the bathroom."
      2.3 "77% thought they were poorly maintained."
    • 3.2 "Quite uncomfortable."
      0.8 "92% said rooms were small."

    Overall rating

    8.7 Excellent
    Based on 638 reviews
    • 9.7 "Terrific location."
    • 8.3 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 7.5 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.9 "Sufficient wellness & sports facilities."
    • 6.5 "Breakfast is mediocre."
    • 5.9 "Average value."
    • 4.4 "Rooms are not good."
      1.1 "89% said rooms were small."
      1.8 "82% thought they were poorly maintained."
      4.2 "58% complained about the bathroom."
    • 3.6 "Not very comfortable."
      1.1 "89% said rooms were small."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Nice building"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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