Royal Inn Motel Long Beach

I will give them the benefit of the doubt that I was expecting a hard then lumpy mattress and was actually surprised that a soft cushiony mattress

I paid $102 for a room and I was given a room with no air conditioning. it blew out hot air when it was on the cold setting and wasn't reimbursed fairly for the poor appearance and value of my stay.

No guests allowed

I didn't like the fact that i was taking a shower and the handle bursted off and water was just overwhelming me and my girlfriend called front desk and i slipped and caught myself but that still wasn't enough for him to reimburse me my money so after i help him clean up the water i had to ask if it was ok if i at least can switch room since it wasn't my fualt lucky it wasn't a kid or a senior that had this unfortunate accident.. A sorry and reimburse of my money would have been appreciated. But i guess that's there worth for customers i think they would have kicked me out if i didn't explain how it happened so there you have it. Thank you

I made a reservation at 3:40 we were traveling from the Bay Area and we had some traffic and made stops when we got there they tell me there’s no more rooms available and we needed to be there from 4 to 6 like how!!! It’s a 5 1/2 car ride from my location to Long Beach there’s no way! Super disappointed.

Beds were okay. Pillows were horrible. The bathroom was clean and there were enough towels for two people. Towels were thin and rough but at least there were enough.

Horrible location - homeless people living in the bottom of it, definitely not a walkable location. Maid service changed towels daily but that was it - never made the bed once during whole trip.

I had to pay 15 dollars extra for a 3rd person to visit my room.