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Very friendly desk clerk. Very nice, quiet room.Bed was very comfortable!
Location No hot water for shower. Hall smelled like mildew. Urine in the elevator. Breakfast was very lean to even be continental
Staff was great! - Dianne and Marco were the best. Very friendly and willing to assist in every way! Great location in Macon. Lots of variety for breakfast. Pet friendly. Room was very clean. Nothing. It was a great stay.
Very noisy, you could hear everything in the halls and parking lot from your room. Beds were OK. Not as clean as I would have liked.
Our bathroom wasn't very clean. Hair in the bathtub and the tub was chipping. They were out of towels at the pool.
A little dated...but everything was extra clean and beds are real comfortable. Definitely an option for me the next time I stay in Macon.
A clean, no frills stay. Friendly staff. even in the non-smoking rooms, the hotel smelled like it does a lot of business with smokers.
The room was nice as well as the staff. The front desk lady let me use the printer to print few pages so that was nice. I stayed in the room most of the time so There is nothing else to report. Two negative points I found was I could hear the trucks and traffic at night. It is close to 75 which is good but you will hear the traffic if your room is located in the front. The breakfast was not, not great. One of the coffee pots had coffee that was not hot anymore, cold for a coffee beverage... it was warm... and strangely the orange juice came out of the machine warm, not nice to drink warm juice.
First time at a Best Western and will definitely try again. This location is very large and we had to go from building to building to get the breakfast but it was worth the walk. Room was clean. Beds were OK. There is a lounge on site that we thought we could go to for a burger but it was full of smokers. Horrible smell. We went to the nearby Applebee's for dinner. The description implied that there was a restaurant on site which we like when we are traveling. We ended up having to get back into the car to go to eat.
Everything was very clean, staff was friendly and helpful, breakfast was good, lots of choices Toilet paper was very cheap
Good shower. Beds were perfect. Staff friendly.
The hotel and the rooms were very clean. The staff was not very pleasant and I was greeted with "let me check if we have any thing available", to which I responded " The reservations is under xyz" No free internet!?
Cleanliness and quality. Weak A/C
Clean and comfortable. Unfriendly, at check in, and we got in late around 11 at night, left at 5:45 in the morning. Breakfast was at 6 and they were putting items out, and we asked if we could just take a bagel for the road since we had to leave so early. The host denied it to us, saying that a sensor would go off? For $150 for one night, and only less than 7 hours, I wish they had been more gracious and accommodating.
Location. Understand that when they say it will sleep two adults. All rooms have a queen bed and a pullout sofa.
Good location The room was not particularly clean, the quality of bedding was low, and the pull out sofa sleeper was not good.
The friendly and helpful staff! I can't think of anything.
The suite was perfect for my work needs, and it was a good environment for my stay.
This guest did not leave comments about this hotel.
The staff were pleasant, helpful and professional. Room could have been a little cleaner
Great location, nice room. Breakfast was good. Noticed hair in the tub, otherwise seemed clean.
The overall space in the suite. Only supplied queen size beds, I prefer the kings.
This guest did not leave comments about this hotel.
The room was clean and the breakfast was good. The service was mediocre.
Conveniently located on the highway, staff was very nice. Breakfast was hot and replenished constantly. Room was clean. The hotel was at maximum capacity the night we stayed so there were people everywhere at all hours.
excellent staff No king size beds in hotel. Poor design-had to step back behind toilet to get the bathroom door shut + air conditioner blowing right on bed-slept in a cold wind all night. Hallways so narrow the carpet was laid with border on one side of pattern only.
Location is perfect (right off the highway), bed was clean and comfortable, staff was very friendly and helpful in the evening and the next morning. Free breakfast was a nice touch. Exactly what I expected for the price! I recommend this for a quick overnight stay during a road trip. The only thing that went wrong is that the label for the shower temperature was backwards - first I thought that there was no hot water but after a brief bout of logical reasoning, I thought that maybe the label was wrong. I turned the water to the "cold" setting and the hot water came right away. Really no complaints!
Clean and consistent with other hotels of a similar grade. Matrrss was extremely firm and it seemed to be from wear.
Room amenities Shower head was not working properly
Room was clean. Bed was very comfortable. A little more than we wanted to spend but it was worth it.
Fresh, clean, spacious
Closeness to shoping and restaurants No canopy for drop off in rain, flooded parking
very nice, good location and breakfast included! Next to interstate 75 with easy on off access.
The hotel is in excellent condition, especially considering the options in the Macon area. The guest rooms are spacious and well appointed, and the breakfast is delicious. It's definitely a bit of a haul to downtown Macon. While the Bass area is really developing, you'll still want to hop in a car to go most anywhere. Natalia's being next door and Mellow Mushroom more or less across the street is fun though.
The room had a lot of space. The bed was very comfortable and we got a good nights sleep. The hot breakfast was very good the next morning. The staff was very pleasant and helpful as well.
The room was spacious and very well-furnished, and included a ceiling fan. There was a wide variety of breakfast items available in the mornings. The breakfast area was not large enough to accomodate the number of people that were there trying to eat, and the staff was unable to keep up. During the night, people in the room above us were stomping back and forth loudly all night, keeping us awake.
The room was large and had everything we needed to have some friends over. We enjoyed the hotel we have no neg. comments.
The handicap access room was as further away from the elevator, and from the lobby, than *ANY OTHER ROOM IN THE HOTEL*. What were these idiots thinking?
Pleasant, Organized, Courteous, Friendly, Cleanliness, Servitude and Smile Location off highway,
Very clean, good food in the bistro. Great staff. The beds were hard and the pillows were flat. There is a train that went by at about 11pm and again very early in the morning that woke us. I don't know if the walls are thin or we just had jerks next to us but it was really loud.
Bed was comfortable Room smelled like a locker room. Had to go buy air freshened but it didn't help.
Beds were so comfortable. Pool was out of towels but housekeeping quickly brought some to our riom
The staff was very nice and helpful. They went above and beyond. Food was good in the Bistro. Wish we had a microwave in the room. The floors were dirty.
The staff at the front desk was awful. They told me it had a heated pool so I told my children we could swim that evening. Went that evening and water was maybe 50 degrees. I asked if they could turn up the thermostat and they said they didn't know how and it would be many days before they could get a tech to address the problem. After that I went to ask for towels and the manager was asleep at the front desk. Kidding me? This is the fave of the establishment! I will not be back. This is a very nice hotel but staff is running to the ground quickly.