|Entfernung vom Stadtzentrum||11,2 km|
|Entfernung vom Flughafen||3,0 km|
-sehr hilfsbereites und angenehmes Personal -sehr sauber Anlage -in der Nähe des Flughafens - kostenloser Shuttle -passend für eine Übernachtung um einen frühen Flug zunehmen
-sehr unbequemes Bett und Kissen -lange Schlange zum Check-in, obwohl ich dachte ich hätte online eingecheckt.
Ich war hier einige Tage und ich mochte alles.
your service stink
nothing, I never received a confirmation
I never received a confirmation of reservation nether from kayak nor from getaroom and when I tried to log in and confirm it from Spain your cyber security geniuses blocked me from entering my profile.
The manager and other staff was well behaved and food was very good
There was an error in booking plan. We wanted to book from 22 to 24th April and we don't know how the booking was made from 24th to 26th. May be I made a mistake in booking. But when we arrived on 22nd April night and checked in, the reception staff booked us, well we can understand it's late at night and staff can make mistake too. But no one told us until next day morning we finished breakfast and came to reception for some Madrid visit plan. So we ended up paying 190€ more as we wee not booked for 22nd night. If we were told earlier, we would have had choice to go some other place cheaper, but due to negligence of booking, we paid higher price. After all we all are human being and can make mistakes, but why as customer, we paid the higher price? Why hotel didn't give us some concession as it was their mistake too to take us in on wrong booking dates. So overall, I will not think of going to such hotels anymore. Cause the next day, we checked out and found other cheaper hotel and went to stay there and we lost half a day of our trip.
I liked the close access to the airport.
The shuttle service was a bit untimely for pick up and evening drop off.
The swimming pool and the green areas were nice and clean, the staff was friendly, the rooms were spacious and clean.
The coffee, the breakfast was poor, the room has no decoration, the toiletries were poor, there was no information about the hotel in the room, or how to contact reception/bar with the phone. The fridge was not working. The shuttle bus was broken and I was not informed, so I waited two and half hours at the airport!
Bathrooms and coffee shop
Very long wait for check in. They how many are getting off the shuttle , so prepare for check in. Also, very long ride from airport for an airport property.
Senator Barajas in Madrid (Barajas) ist nur 5 Minuten Fahrt entfernt von: IFEMA und Estadio Wanda Metropolitano. Zum Angebot gehören ein Textilreinigungsservice, eine rund um die Uhr besetzte Rezeption und ein Tresorfach an der Rezeption. Der Flughafentransfer (auf Anfrage) ist kostenpflichtig; außerdem gibt es vor Ort Folgendes: Parken ohne Service (kostenpflichtig).
Basierend auf 11.805 Bewertungen
Die Stornierungsbedingungen hängen vom Zimmertyp und dem Anbieter ab.
|Madrid Bahnhof Chamartín||8,6 km|
|Madrid-Nuevos Ministerios||9,4 km|