Hotels in Almagro - Madrid

Positiv:: Sehr schönes stadtschloss in super Lage

Negativ:: Das Zimmer war sehr dunkel und ich hatte von der Ausstattung mehr erwartet

Positiv:: The atmosphere at the hotel was extremely relaxing. Staff were always attentive but never intrusive. Great Gin and Tonics

Negativ:: The mojito cocktail that we had was the worst I've ever tasted.

Positiv:: The restaurant

Negativ:: Dusty skirting boards, in need of some touching up here and there

Positiv:: Everything! I'm looking foward to staying there my next trip to Madrid.

Positiv:: central location, professionalism of reception staff

Negativ:: unexciting breakfast

Positiv:: staff room

Negativ:: room a bit dark

Positiv:: the friendliness and cooperation of the staff, the facilities available, the free mini bar was a nice touch, the comfort in the room

Negativ:: when the wifi did not work from my computer they had no way to fix it even though it seemed to be a problem with the wifi access point

Positiv:: The location is very good.

Negativ:: The walls were paper thin and you could always hear people in the rooms next to ours. We had a mosquito problem in the room.

Positiv:: Convenience

Negativ:: hair dryer is poor.

Positiv:: Lage ist aus Business-Sicht top.

Negativ:: Sehr unfreundliche, sogar arroganter Service. Service kann nur spanisch. Ist für ein solches Hotel eine Schande!

Positiv:: the breafast is really for every taste,all the staff of the reception is really helpfull and professional

Negativ:: tv could be better

Positiv:: We paid extra for royal executive and that meant that we dealt with a special staff on the 5th floor. They were extremely friendly and helpful, but I do not know how the regular staff was. The jacuzzi in the spa area was nice. I liked the executive lounge, but it was a pity that I could not make tea myself there while there was a coffee machine, but the service there was good.

Negativ:: We paid extra for the executive lounge and asked for non-smoking and for a baby crib, since we have a baby. We received a smoking room and no carriage. I have stayed with several 4-star hotels and they always gave use cribs and they usually gave use bigger rooms than normal. Although the staff was nice and arranged for us to move to a non-smoking room on a different floor, we did not ever get a crib and the rooms were smaller than a 4-star hotel. One expected executive rooms to be larger than normal, but the only difference was that the writing table was L-shaped rather that square and since we had to move into a normal room to get non-smoking, we did not even get this advantage. The pool closes early on weekends and should be booked.

Positiv:: The private reception on the 5th floor was very good

Negativ:: Misleading when it says a private sauna and jacuzzi. Disappointed with the room

Positiv:: Room was large. Service was efficient. Breakfast was very good. All as expected from a hotel of that price-class. Distance to airport was relatively short.

Negativ:: For tourists of the town, location is a bit off-center. You will need to take a taxi or some other transportation to get to the center (old town).

Negativ:: Die Sauberkeit, altmodisch

Positiv:: sehr zentral gelegenes Haus und viele Sehenwürdigkeiten sind mit dem Taxi in wenigen Minuten zu erreichen. Metro Haltestelle vor dem Haus.

Negativ:: Englischkenntnisse des Personals dürften besser sein. Sehr hohe Preise für Services und Internet. Eine Renovation würde dem Haus gut tun

Positiv:: Top Lage, guter Service,gemütlich.

Negativ:: Frühstückspreis zu hoch! Gleiches Angebot wie bei 4 Sterne Hotels

Positiv:: The hotel was very clean and the staff friendly. We went for a delux room on a special offer they had that included breakfast. The breakfast was available till 11.00am and had pleanty to offer every taste and requirement. The hotel Spa was really good although you do have to wear a swimming hat in the pool. You can purchase these from the Spa reception.

Negativ:: The only down side was the fact that the hotel was a few miles outside of the city centre. Although we did not use the hotel for evening meals there are a few good places around the hotel area. The VIPS down the road from the hotel had a good range to offer and at reasonable prices.

Positiv:: Immaculately clean room, comfortable bed, excellent service. The masseuse at the spa is fabulous!

Negativ:: The steam room at the spa needed a good dose of bleach.

Negativ:: The gym, pool and spa and the michelin restaurant were closed.