Hôtel Chems

Noting breakfast was horrible n the stuff was rude

Noting

The location

We booked a queen bed room but once in there, they gave us two single beds tugged in together..

The location

The hotel is very very dated, it needs the full refurbishment, the bathroom had moulding in the wall , the furniture very old ,i stayed for a week and my linen hasn’t changed when I asked I was told they only changed it if it is dirty , for a 4 star i should have a fresh linen at least every 3 days.

The location was good

-The Breakfast was very poor -The staff needs to be trained well to know how to deal and behave with customers. - WIFI signal is very poor ( very slow internet) almost the wifi is unavailable in the rooms.

Location and pool

Dirty aged bathroom / expensive refreshments (outside refreshments not permitted) / basic breakfast/ expensive transfers / uncomfortable bed

Location is the only thing that could be liked here

Don’t like this hotel from the first step into it. The hotel is old and dirty, looks very cheap. First time faced it in Morocco. Towels are with dirty spots and somebody’s hair on it. The same about bed linen. TV doesn’t work at all. Rooms need to be renovated. Hospitality is not that word that this “hotel” could be described by. Staff was very rude. Our luck, that we understand Arabic and could understand every single word was said. Believe, it we’d better do not hear it all. Breakfast is poor. Simply poor. Stale bread. Not fresh orange juice (Cmon the cheapest riads serve fresh juice on the breakfast). Dirtiness all around. Never return to Chems Hotel again, even for free. Take care of your vacation and read reviews carefully.