El Cid Castilla Beach Hotel

Positiv: The staff was great.

Negativ: Smoking - every morning I woke up to smoke at 7:15 - it ruined things for me and hurt my lungs by the end of the trip. The food was less than average.

Positiv: I loved the location of the hotel. Right on the beach and loved that 3 of the el cid hotels are on the same property so many pools to choose from. Right next to señor frogs which has open bar on Wednesday and Friday which is so fun!

Negativ: Very loud. Under construction?? Can hear everything.

Positiv: i liked the beach area and the ocean view.

Negativ: no refrigerator in the room, sometimes there was no ice on ice machine

Positiv: They are always cleaning! Necessary when you are right on the beach, but still impressive. Constant sweeping. The A/C worked well in my room, but not in my friends' room. Although the beds were hard, they managed to be very comfortable for me. Several English tv channels. It is right on the beach! Nice to be able to just walk right there and also to have the view.

Negativ: NOISY! I had a room overlooking the pool, but also the beach. My room had very little insulation from the noise on the beach (bands) or down below (poolside entertainment) OR next door (through the adjoining door). In fact, every afternoon, my room also smelled like frying food from the pool restaurant. The sounds of the waves in the middle of the night were very strong, too! I also went to perhaps the best quality restaurant there (La Concha) and had a delicious meal, which I then vomited up a few hours later. I was surprised that, as careful as I was about eating only trustworthy places and foods, that cooked fish, vegetables and rice would finally get me. Towel service was spotty. They would come get the dirty towels early in the day and not clean the room until late afternoon, so if you needed a shower mid-day, you might have been without a towel. I rarely was provided with hand towels and washcloths both. They try very hard to get you to buy a timeshare. No desire, with an experience like this.

Positiv: great location

Negativ: we changed rooms. 1st room by the pool. Too noisy.had to pay for the change