JW Marriott Hotel Mexico City

Negativ: left some files in my room and did not get back or even receive any written response that they tried to find them for me despite sending them 3 emails..

Positiv: The comfort of the bed

Negativ: The reservation through booking.com, because I couldn't get rewards points

Positiv: Staff at the Executive lounge was incredibly friendly and helpful. David, in particular.

Negativ: Nothing, really

Great Hotel

Positiv: The rooms were nice. The staff was great and most were English speaking, which is nice for tourists. Very safe area to walk around at night.

Negativ: WIfi not included. That is just wrong.

Positiv: Die Lage des Hotels

Negativ: Der Wellnessbereich und die sauna