The Lord Balfour Hotel

Das Zimmer war sauber und komfortabel eingerichtet. Nähe zum Strand war sehr lobenswert. Der Gratis-Internet-Zugang war ebenfalls sehr gut.

Das Front-Desk hatte Probleme mit userer Zimmerrechnung. Jeder sagte etwas anderes und schlussendlich mussten wir trotz Buchung inkl. Frühstück dieses noch extra bezahlen.. Zudem wurde mir meine Kreditkarte ohne Einwilligung belastet, gemäss AGB von booking.com, hätte das Hotel nicht so vorgehen dürfen.

Lage und Frühstück (gut für kontinentales Frühstück)

Das Hotelzimmer war sehr klein, sodass man kaum zwischen Bett und TV passte. Bad auch sehr klein, mit einer Badewanne, in der der Lack abplatzte, Toilettenpapier kaum zu erreichen, Wände so dünn, sodass man den Nachbarn beim Schnarchen zuhören musste und auch von ihnen geweckt wurde. Nicht der angenehmste Geruch auf dem Gang und im Fahrstuhl. Parkmöglichkeit beim Hotel für 30$ pro Tag (Alternative: 20$ Parkhaus zwei Strassen weiter) Preis/Leistung schlecht. Was war bitte Fashion an dem Fashion Zimmer???

Design, Personal, Lage am Oceandrive

Zimmer sehr hellhörig, sanitäre Anlagen sehr renovierungsbedürftig, sehr laut durch schlechte Fenster

Ruhige Lage am Ocean Drive und Beach,freies Internet, Frühstück für amerikanische Verhältnisse gut

Der fehlende Hinweis auf kostengünstigere Parkmöglichkeiten, als das vor dem Hotel angebotene VALET-Parking (7.Street)

Location, beds were decent, shower head & water pressure good.

Room didn’t have a telephone (couldn’t call front desk), no HD Chanel’s on tv, tiny ants on nightstand, no fan vent in bathroom, fan in bedroom only blowed on low (medium & high speed didn’t work), room & hallway smelt like wet wood & mold/mildew, and charged resort fee for beach chairs & umbrella but could only use chairs/umbrella 13 blocks away @ 16th street meanwhile hotel is on 3rd street???

Location

Not clean , housekeeping wake us up at 9am on a saterday morning we asked her to clean the room at noon but didnt came back for 2 days. Ac noisy.

At the time of booking the resort fee included beach towels, chair and umbrellas. Once we arrived and was ready to go to the beach, I was told the hotel changed management and it was no longer offered but no compensation could be given. Need more wash towels and was today they would not be ready until the following day. Mind you I requested these at 9am!

Absolutely nothing.

The hotel has roaches and blood stains. When I complained about the roaches, I was told to “not let the bugs bite (with a laugh)”. After I complained, I was told nothing could be done about it until i was eventually switched to another room...days later. (They had no clean rooms available so me and my guest were split up) The property doesn’t clean the rooms before your stay, while you’re staying there and after the stay. The property manager is rude and unreachable. The list goes on.

The staff is clients friendly,however not always professional, perfect location close to sobe attractions and beach

Noise in the rooms due to thick walls, very average choice of brekfast food

The location to the beach for Memorial Day weekend.

The main receptionist C.Marthine, I believe was her name, was very very rude and made my visit feel very unwelcoming. She Had an issue with my roommates and I sitting in the lobby area.

The location, at Ocean Drive.

We could hear every noise from the street. Difficult to sleep well.

The location was pretty good

The bathroom could be improve and the checkout is way to early

The staff was friendly

Only complaint I have is I smell smoke coming into my room. I guess I was next to a smoking room. I prefer non-smoking.