Hotel Universel Montreal

Beim nächsten Mal werde ich mich woanders umsehen.

Schönes Zimmer (aber es ist zu sagen, dass viele Zimmer nicht renoviert wurden und dass es sich um eine Katastrophe handelt). Vernünftiger Preis.

Unpraktische Lage. Nicht hilfsbereites, kaum kompetentes Personal. Ein einziger Aufzug für ein sehr großes Hotel bedeutet, dass Sie entweder die Treppe immer benutzen oder bereit sind, für jede Reise von/in die Lobby zehn Minuten hinzuzufügen. WiFi funktionierte nicht in unserem Zimmer - die Mitarbeiter haben nicht repariert, sich entschuldigt oder eine Entschädigung angeboten.

Would not go back!

The reception desk personnel, outside pool lifeguard and our room cleaning service staff manager was the most pleasant staff to deal with.

Against my better judgement, I've let our room cleaning staff manager talk me out of commenting about our reasons for our dislikes, because she promised she would take care of the areas she was in charge of. However the hotel restaurant was another bad experience service was horrible never received the water wife ask for, my tomato juice watered down and something removed from inside the glass in front of my wife's view, the food we left approximately 2/3rd, and cost approximately $50.00 Canadian we were also their amusement that were laugh at, will never go there for anything. But at the McDonald their breakfast was great under $20.00 for two. The bar area I have not dealt with so, I can't say anything except if it's ran like their restaurant they need police their staff better and get in check with their prices.

The pool (but was a little dirty), and sauna

Hotel staff at front desk was not smiling, not friendly.

The personnel at the reception and at the restaurant.

the breakfast is fantastic ****

the drinks were pricey ,bar was shut sunday evening

location

Very poor internet. Low water pressure. Very bad restaurant. This is just ok for families on vacations/