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Cleanliness, professional staff, great value for the money, proximity to beachfront.
Staff were very friendly, courteous, and helpfu. I wish they included recycle bins in the room. The hotel did not seem very eco-friendly.
Comfortable rooms, good breakfast, lots of pillows Cable TV
The room and beds were comfortable. The staff was attentive and helpful. The included. Real fast had tons of options and offered something for everyone.
We were right across from the beach. The room was super clean and modern. The staff were so kind and helpful. Nothing, I would stay there again
Great location for everything that I needed to get done on this trip
Comfort Inn is always a good value. Clean, comfortable and friendly staff.
covered and somewhat enclosed passageways - helped muffle hwy 101; saw ocean but would have liked to hide houses between hotel and ocean. continental breakfast. friendly staff. comfortable bed. Sue
Beds not so comfortable
Walking distance to beach and Nye Beach area. Staff was very helpful. Beds were comfortable. Breakfast bar very small with only a single coffee pot; selection mediocre. Grounds untidy and messy & smelly garbage container near rooms and ice machine. Building needs upgrades and repair.
Nice staff. Decent breakfast. No elevator. Funny smell to room. Lumpy mattress. Place has a very old and worn feel to it.
The breakfast was awesome with eggs, waffles, cereal, juices, hot chocolate, fruit, bagels, muffins and probably more. Knocks $20+ off the price of the stay, in my opinion. Check-in was a minor hassle because of Costco firing American Express and switching to CitiBank Visa cards. This resulted in the credit card I used to book the room earlier this year being denied when we attempted to check in. Apparently, our reservation was cancelled because we were not at the motel at 3:00 P.M. However, the receptionist was able to get approval to reinstate the reservation within 10-15 minutes and we enjoyed our stay.
Way over priced for cheap nasty motel.
Comfortable room Reserved two nights, schedule changed and only needed one. Still charged for two and they told me there was nothing they could do.
Continental breakfast is always a plus. Beds were comfy and having a fridge in the room is a great point for my choice of hotels.
She room was really nice. Mosquitoes in the area got into the front area.
Loved that there was an indoor pool and hot tub. Close to the aquarium. Lobby was clean, warm and inviting. Even decorated for Halloween. Our room had a very funky smell to it. Room 209.
There was absolutely no ocean view like the pictures suggested. when I booked a suite I expected a bedroom in its own room. Not a half wall dividing a pull out couch with an inch thick mattress that was slanted. I have a toddler and thanks to the misrepresentation we had to be in bed with him at 8:30. The front desk did nothing to aid my complaints besides tell me I read the website wrong. This room was definitely not worth the $200 a night I paid for it and I will never be returning to this hotel.
The pool and the hot tub worked well for us. The staff were great. Close to the aquarium. Our hotel's view was of the hotel next door parking lot with very bright lights. But as the only hotel left in Newport that day,I'm not complaining!
I wouldn't book this hotel for your anniversary. But we took our family to the aquarium and it was perfect!!! A great value Pool, fitness center Great kind staff Continental breakfast Clean and updated for the coast It's hard to walk to the bay front with kids because you need to cross the bridge
Small breakfast room, had to wait for a seat
Bright lights on parking lot, HD programming Soulless, boxy, long hallways
Staff was friendly, room was clean and it was well located. Hot tub wasn't working and the beds were really uncomfortable. We aren't high maintenance people but they were pretty solid and firm.
What was not to like. This is not our first time staying at the hotel. We come up every year from California and this is always the place we stay at. Everyone is always nice and it's always clean.
Beds are always comfy, like the microwave and fridgie in the room, room size is always generous however, the carpet in the room had large brown spots on it, the elevator was a tight squeeze and slow, and the walls could use some new paint. We could also only get one seat in the breakfast room so my sister had to stand and eat.
Pool, breakfast, staff. Location was great.
Nothing Waited for ever, him and family were eating or something. Finally shows up to the desk n is rude n short. Was in a bad place n was run down. Went to the Shilo was great n had good food. No pets ever which is against the law with service animals. Don't go place looked terrible...
It's in the bay with a nice view Room was about 25 years outdated, sub par cleanliness, and old room smell
I appreciated that the staff was very friendly and helpful. I had a problem with the booking company to upgrade my room, which was not acceptable. I arrived at the resort and they were able to upgrade my room with no problem. I will go back again.
The 101 was shut down in the direction we were heading and we needed a hotel at the last minute. We got a good deal on the room, check in was snappy, room was comfy and clean. The bathtub was a little uncomfortable.
Everything. The staff was friendly, the room was very spacious and clean. We received 10% off at the Steakhouse right behind the hotel (and it was delicious), plus the free hot breakfast was very good. Overall, one of the best hotels I've stayed at. Nothing
Very convenient to beach. Nice swimming pool. Excellent on-site dining in the cafe. The prices were reasonable and the food was good. The bacon...yum! All staff that we encountered were polite and friendly. Good choice for families. Also dogs are allowed! The air system in the room was out of date and made sleeping stuffy unless the door was left open. This used to be a Hilton, and now looks like there are a number of updates necessary....some holes in the wall..in dining room. Though everything was clean it had a bit of a tired look. However, I will say that I think it is an excellent lodging for families.
The only thing i liked about this hotel was how close it was to the beach. My credit card was over charged 3 times! They over charged me a total of 229$ when I went to talk to the manager about this she said there was nothing I could do until tomorrow when you check out. So needless to say my vacation was ruined. I wasn't able to do as much as I had wanted to do. Then the next morning during check out she reversed all the fees. Later i checked my bank statement to see if the money was refunded and they had shorted me a dollar. I will never stay at this hotel again. Nor will i ever suggest it to anyone.
We stayed with our children on the top floor. They loved it! The view was beautiful. We will be staying there in the future. It is close to the beach and they have a little hose to wash of sandy feet near the path up to the hotel. Pool room is great too! We wish they offered a free breakfast.
The Starfish Grill, we ordered the special for breakfast. 2 waffles, 2 pieces of bacon. It came out, and it looked like 2 small freezer waffles. Very disappointed. I thought they would at leastsketch fresh breakfast, especially since we were paying for this. No free breakfast as BW has been advertising.
The beds were comfortable and the hotel was clean. It was a little too spendy.
We love the location and ocean view this hotel offers. We arrived 3 hours before check in time and the staff had our room ready within 15 minutes and allowed us to check in early. The room is not kid friendly, there was cords everwhere. My crawling 9 month old brought light to many open outlets and dangling cords throughout the entire room. We also saw several splatters of unknown substances around the rooms walls (gross) and on the headboard (even grosser).
Tha location overlooking the Newport Bay is very nice and relaxing. Great view. Close proximity to the historic bay front. The room was clean, comfortable and nicely decorated. The pillows were not the best, very firm and not comfortable.
The view was Great and the weather perfect. Sunny and windless. Even if it had been raining and windy it was still a great place to watch rough weather, Room was very comfortable. Kitchen had all the right stuff and everything was very clean. Bed was very comfortable - no complaints there.
The beach view was just as great as Maui (in a different way) if not better. The rooms were clean, beds were comfortable, staff were beyond friendly, & plenty more! I was happy w the entire stay! Nothing
Oceanfront room with gas fireplace on a chilly day. Very clean and comfortable. Very nice restaurant for dinner and breakfast.
Everything was great, except for the wifi connection. We ended up needing to use our data instead in order to do anything requiring the internet. Overall a lovely and romantic stay.
Its good Nothing as such
Good quality continental breakfast with locally made quick breads. Decent coffee. Close to the beach and downtown. It can be noisy (road noise) as it's right on the 101 through town.
The location was good, and the bed was comfortable. No AC or fan. It was extremely stuffy and too quiet. No cribs for use. The shower had no pressure and no hot water. The free breakfast was lacking. There was no selection or variety. The hostess wasn't very helpful on the phone. NOT recommended.
I liked the location. Staff was friendly! For the most part the room was clean. Although I didn't use them they had a refrigerator and microwave in the room. This is always a plus. Had to park on the street because all the parking spots were taken. The shower, not soogood. It was pretty much a trickle. I guess they were trying to save water and money but not thinking of pleasing the customers. The continental breakfast was a joke.
Free Wi Fi was incredibly fast. Very close to the beach and walking distance to great food (Newport Cafe) No AC. So did get a little warm. Luckily we had a fan with us just in case.
The staff was incredibly friendly. The room was very clean. The wall are very thin. We could hear the people in the next room whooping it up until 1 am.
Mike was great with customers, very friendly n knowledge able No, was good value for the money
location I liked that the rooms are non-smoking - I DIDN'T like that the room I was in was right next to (e.g. 2 feet from) the designated smoking area, which wasn't immediately apparent since it was two steps beyond the room (walked to the room, not past it)
The lication, absolutelt. There was no ac that we could find, there was a fan but no way that we saw to turn it on. We went to dinner and planned on asking about it when we returned, but by then the front office was closed.
Not 1 thing horrible, dirty , even the parking lot was horrible , like you might get mugged . And apartments looking directly into my room.
The Staff was all great. The cleaning staff gets top kudos. Office staff efficient, and cordial as could be also.. My wife is pretty much a stickler about CLEAN... and I can say that she was totally impressed. So if you or yours like CLEAN...!!
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conveniently located close to good restauarants spotty wifi
Clean rooms and good breakfast selection. Low rates for a good clean hotel room. Would be nice if they had a pool or spa.
Easy to find and good location on main highway through town. Room was clean and comfortable. Wish breakfast had diabetic options.
You should stop emailing me after this You emailing me 5 times
Clean Air freshener was way too strong when we entered the room, my daughter's sinuses kept her up all night long.
Dirty dirty dirty no pillow cases on pillows . smelled horrible
I liked free parkng ,lots of towels, comfortable beds,pet friendly room. they need to update bathroom fixtures,lites and faucets .Need lamp at table for studing or games.
The location was the best thing about this hotel, but there are lots of other hotels in the area. Spend the extra 10 bucks a night to upgrade to stay anywhere else. I wouldn't recommend this hotel to anyone and will never stay there again. It was absolutely disgusting. Stains on walls, the floor, mold on the shower curtain, the lock on the door didn't work, dirty hand/fingerprints around doors and light switches.also, they advertise wifi but they dont offer it to guests.
the room was small but very clean. yes i wish they stated that there were no small containers of shampoo or soap.
It was the cheapest The bathroom fan didn't work.
Several pieces broken in the room, WiFi not very reliable
The price was as expected, after reading other reviews I wasn't surprised when manager tried to up charge rate. I just looked at him for a few seconds without smiling and then asked him to explain the added 50 dollars, he stammered and said he was kidding Dishonesty of manager, ants, manager placed us as far as possible from entrance although plenty of vacancy. One towel for family of four, reading reviews I knew to bring own towels and double check for bed bugs.
The bathroom was awesome roomy and great for us The staff was rude and we got charged extra for kids when I filled out the form I said I was bringing two kids. The beds could use another blanket and a couple bigger pillows.
Was right in the city. It was dirty. It had a very bad mildew smell. Cigarette burns all over bathtub. Had to run the water for 20 mins before jt would get warm. Was very run down and almost everything was broken.
Nothing Dirty and dated. 13' TV hanging on the wall that had a picture that was not watchable. Stains on carpeting beyond cleaning. I got what I payed for this room. What killed me is I wanted to add a night and the price almost doubled to 4 star room pricing!
after driving four or five hours to reach this destination, we were greeted with a sign informing us that the office was closed until 8 the following morning.
The bed linens were actually fresh and clean. Bed was comfortable. It had all the basic appliances like fridge and microwave, television. The bath tub had soap scum. Husband got shocked from coming in contact with the TV platform. TV was grainy. Stayed for 2 nights, garbage were not collected. No fresh towels. No wash cloths, no shampoo. Toilet flusher broke. Mirrors dirty. Bath mat stained
Pretty bedspreads Staff was quite rude. Half used limes, salt and dirty glasses were under the beds.
Location is the best part. You can walk to the bay and brewery. Downtown area just over the bridge and down to the right! It was hot as hell in the 3rd floor. No AC, carpet sticky. Smelled like asshole. Very stinky. Okay clean. Staff ok. TV nice. Nothing special. It's good for a quick stay. Stayed two nights. would not stay again. Only if nothing else was available. You get what you pay for.
Despite the name, the room was clean, bed was soft, they're located just up the hill from Rogue Brewery and a lot of adorable shops on the inner side of the Newport bay, and the beach on the other side. It seems weird to mention but the window opens - something a lot of hotels at this price level have sealed shut. That's great with what nice weather you get most of the year. The name kind of implies something a lot worse. There was a loud argument between 2 people in one of the adjacent rooms, but, I've had that at pricey hotels, so, not very relevant.
If you are looking for a clean, decent hotel room close to the beach and attractions but are on a budget, this is a great place to stay. Friendly staff, great location and very clean. Bed was very comfortable too!
You get what you pay for. Old and musty. Good enough for a one nighter
I booked the day we came on Spring BREAK so I was thrilled I got something at all. But the bonus was the family who ran it was cheerful and polite. You could tell by the grouds and rooms they took in pride in their property. The only thing I'd change is the bed, it was a tad squeaky due to the plastic on the box spring. We'd definitely stay again.
Short walk to beach access. Staff were friendly. I said I wanted a quiet room, they think the highway side is quieter but in no way is that remotely true. There was sticky brown substance on the microwave buttons, there was sticky clear substance on bathroom floor. There was an overpowering floral/fruit scent permeating the room which never subsided even with door and window wide open.
Clean rooms. Breakfast very limited and not restocked very well.
My husband and i really liked that the facility had a hot tub and offered guests free continental breakfast each day. The room was very neat and clean, and our bed had lots of comfy pillows! The building needed obvious updates. The "spa" was a hot tub that was not very hot and had no dial to turn up the temperature. Our continental breakfast was free fruit and a bowl of cereal. Not much continental about that!
A last minute decision to stay in Newport. There were no AirBnB's and this was a good option. The room and bathroom were clean. People parked their SUV's in compact spots. The breakfast was grab N go, and super sugary. Anyone who was using the water you could hear the loud pipes through the walls. Too expensive for this place.
The rooms are spacious and clean. The beds are comfortable. Overall we enjoyed our stay. The cleaning crew were very nice and the evening clerk was helpful. The continental breakfast leaves a lot to be desired. Donuts, cereal, muffins and a little fruit was all that was offered. Coffee was to bitter to drink. The staff made you feel awkward while getting breakfast. Only cool air is by opening the window so at night it was a little to warm to sleep.
The apartment was like new with excellent views of the beach and headlands. Excellent for family dog too. Good for both fair and foul weather.
My boyfriend and I stayed here one day and one night during a coastal road trip. The view from our condo and the pure coziness of everything and the beauty of the grounds made us want to stay for a whole week! It was my boyfriends birthday and I purchased the celebration package for him and Aaron went above and beyond with it! The grounds are beautiful and well kept and I can't wait to bring my family back to this gem!
Let me state that the advertising for this site are deceptive at best. Should be advertised as a Boutique hotel. That being said the place was clean, well kept up and secluded, if not for the surrounding properties you would think you were in a place time forgot. It reminded me of the family beach house my grandfather built back in the 20's. The amenities in the kitchen were fine and the kitchen was sparkling clean. The property is so quite and the beach so private. The fact is the place and its charm grow on you and you settle in to a comfortable state of mind that one does not often find in to days crazy fast pace. An experience in nostalgia, a look back if you are like me a child of the 40's & 50's. As previously stated the place needs to be advertised as a boutique property. Explain the fireplaces are electric wall hangings. By comparing the average rates rates for the area I would consider this property about 15% overpriced when comparing amenities. The rate is equal to the Best Western at Agate beach which has food and beverage service and indoor pool among other things.