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Good restaurants If you promised the room kitchen is fully equipped it should be. Rooom c6-27 Sept 05, - Sept 15 - No kitchenware exept some forks, tableware and glasses. There was two ansuccessful and one successive appeal to thr reseption for a teapot. One can feel a bad smell in the bbadroom.
Big promise from outside big disapointment from inside!!!! biroracy
The hotel is wonderful, excellent service, clean and kept clean all the time, close to the beach, although the sea water is full of sea weeds. Breakfast is excellent and plenty of food (we stayed BB so we don't know how the rest of the meals are). Wonderfull, big apartment, room cleaned and towels changed every day, pool towels available, excellent resort of its kind, wonderful pools, clean and good pool bar. Very good service at the Reception!
The hotel was modern, clean, spacious and has good facilities. The 2 bedroom apartment provided plenty of room for a family of four and was cleaned regularly. The food in the restaurants was generally good, if a little expensive, with good selection for the buffet breakfast. The hotel itself was not clearly signposted and there was no clear indication of where to park or check-in. The surrounding roads where unfinished and muddy. I was taken aback when the front desk asked me to pay in full for the accommodation on arrival. I thought this was both rude and unnecessary. It lacked the refinement suggested by the 5* rating.
The second bedroom in the apartment was without a window and it was not possible to put the two separated beds together. Since we were two couples and a child, we had to add some money and book a 3-bed apartment. The food could be better for the price the hotel requests.
We had an evening meal and a breakfast, both were very good. Nice size room with fantastic sea view. It was quiet given the time of year (October). But relaxing. A lovely pool, but the water was very cold. So disappointing. We just used the jacuzzi. A very annoying ventilating system in the bedroom. It was quite noisy and kept me awake.
I like everything, sea, beach, rooms, pools, cleaning and figures from the blankets and towels. no
Good resorts with fantastic swimming pools- nice and clean beaches- big and comfortable rooms. Poor food in all inclusive- only 2 Restaurants in all inclusive overcrowed during lunch and dinner when other 5 restaurants not in ai are empty.
Room big and cleen, staff good english speakers and very friendly Poor food, no service, no diapers at the table, no bathropes and no sleepers in room, no toilet around swimming pools, alambicated operating hous at the pool
Very nice and large room (rather an appartment with fully equipped kitchen). nice Facilities and large beach. Poor food.
Hotelausstattung, Lage, angebotene Leistungen Für 5 * erwarten wir viel mehr Freundlichkeit, das Hotelpersonal sollte geschult werden, um die Bedeutung von 'Gastfreundschaft' verstehen und umsetzten zu können. Was nutzt ein komfortables Zimmer, wenn man sich nicht willkommen fühlt. Am Ende des Aufenthalts noch nicht mal ein 'Danke' gesagt zu bekommen war für mich sehr enttäuschend.
Die Aussicht auf das Schwarze Meer.... Geringe Anzahl an Parkplätzen...
Das Preis-Leistungs-Verhältnis war nicht zu schlagen. Der Service war gut und schnell und die Zimmer hatten eine angenehme, moderne Ausstattung. etwas hellhörig
Es ist ein sehr gutes Urlaubs- und Business Hotel
Nice room with sea view. Nobody keeping an eye on things at breakfast. Had to find somebody to get more eggs.
Hotel was good clean and had lovely sea view room. Food was very good. Would go back. Restaurant waiting staff were on the whole slow and not polite. All other staff good.
Friendly crew, great food, clean rooms, bit high prices, close to the beach and the centrum, but quiet place
The rooms at the hotel are excellent, much better than would be expected for the price. The location in Nessebar is fantastic, everything is in walking distance and there is a lovely little outside area to have breakfast where you can watch the world passing by. The hotel is spotless and very well maintained. The breakfast was poor, and the service in the restaurant at breakfast was also poor. It was however out of season and the restaurant was not open apart from breakfast so maybe it is better when the restaurant is busier.
The food was very good The view from the room was of the A/C units of the nightclub and casio which lay between the hotel and sea. The nighclub doesn't close till 4am. Also could see the trash can outide the club and the rats running around. Most of the facilities are chargeable and closed at 6pm. Room not cleaned.
Das Hotel ist mit seiner Bauweise beeindruckend.Die Nähe zum Strand ist angenehm und in der warmen Jahreszeit für Spaziergänge sehr entspannend. Zum Frühstück sollte das Personal etwas aufmerksamer sein. Morgens um 7:30 sind alle Speisen in den Wärmebehältern schon kalt oder noch nicht bereitgestellt. Ich gehe hierbei nicht von einen Dauerzustand aus, aber das Personal sollte hierbei etwas besser geschult werden.
Die zentrale und doch naturnahe Lage.Aufmerksames Personal im Restaurantbereich. Wir wurden nicht informiert, daß zum Dinner beide Restaurants besetzt waren und wir überraschender Weise auswärts speisen mußten!
Das Ambiente und die Lage des Hotels war super. Mein Zimmer war sehr groß, in den höheren Etagen sind die Zimmer jedoch deutlich kleiner mit sehr kleinen Fenstern. Kein Fahrstuhl im Hotel, im Restaurant zum Früstück wird man von allen Seiten beraucht. Die Bettwäsche war richtig kaputt mit ganz vielen Löchern, das ging gar nicht. Auch die Badezimmer war nicht besonders sauber. Das Hotel hat Potenzial, es muss auch nicht viel gemacht werden, schade...
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Freundlichkeit des Personals Etwas gewöhnungsbedürftig fand ich, daß das gesamte Badezimmer einschl. Toilette und Waschbecken beim Duschen zur Nasszelle werden muss (Dusche ist am Waschbecken angebracht).
Die extreme Freundlichkeit und Hilfsbereitschaft des gesamten Personals sowie das liebevoll und stilvoll eingerichtete Hotel selbst.
Hat einen gewissen Flair und liegt sehr günstig zum Zentrum. Ausgesprochen freundliches Personal und gute Küche.
Sauberkeit und Freundlichkeit
Freundliches und zuvorkommendes Personal kein Fahrstuhl
Sehr nette, deutschsprechende Dame am Empfang. Schönes, sauberes und ruhiges Zimmer in oberer Etage. Kein Lift, "Bodendusche" ohne Becken und Glaswand (ganzes Bad pitschenaß). Zu Fuß ca. 15 Minuten vom Zentrum (Fußgängerzone).
I like most of all the value for money. Liked also the location (right on the beach) and how the restaurant looked (unfortunately was closed for the moment). Rooms clean, new and ok, I would highly recommend especially for budget travelling. No complains about the hotel whatsoever, but I noticed the beach wasn't that great: was full with algae. But maybe in the summer is better.
Price and loction you could hear the noise from the Bar restaurant
Very helpful and frendly. Keen to make us happy. No Internet on 4th floor
Nice view, friendly staff Staff speaking only bulgarian. Adress hard to find !
the location is perfect (the hotel is almost on the beach), the rooms are nice
Cheap price. Quiet rooms. Hotel staff were non-existent! A security guard was manning the check-in desk at 11 pm!
I like the room. The problem with the booking this hotel was that on the reservation it was mentioned that breakfast is included and wireless network available.In fact there were no breakfast and even the wireless network was present we could not access internet.
Für mich war die zentrale Lage wichtig. Mit dem Auto schnell in die Innenstadt und in die nähere Umgebung zu kommen. Personal war freundlich und hilfsbereit. In dem Badezimmer war der Duschkopf leider stark verkalkt und damit nicht in Ordnung. Die Zimmer sind sehr hellhörig. Man kann die Zimmernachbarn gut verstehen. Frühstück: na, ja. War nicht so gut.
Hotel ist ok. Leider lag die reservierung nicht vor. Waren aber noch genügend zimmer frei.
We liked nothing as the hotel was nothing like the description on the website. The staff were friendly but that was it. The hotel did not fit the description on your website! It has absolutely no sea views - there is an entire city block between it and the waterfront. The plumbing was extremely noisy as was the street outside. The fridge was unusable as when we plugged it into the power it made a noise like a pneumatic drill! At the price it is easy to find much better hotels in Bulgaria.
I loved the suite, it was spacious,well organized, and luxurious. The housekeeper came every day a was very friendly. The location was not far from the beach and the two huge balconies gave us space to seat around and views at sunrises and sunsets. Overall i was very happy with the hotel. I had never used the swimming pool, it was too cold. I also went to a few breakfeast buffets and they were just ok, needed a little more variety. The stuff needs just a little more improvement with regards to profesional service.
big apartaments, clean, nice staff no complains
excellent services and cleanliness, position close to the best beach in Pomorie
Great room, great facilities, great location The staff, one in particular lost her cool and lashed out at us which i thin could have been done differently
All the receptionists were very helpful throughout our stay. Daily cleaning of rooms and fresh towels were also welcomed. Good standard of cleanliness throughout the hotel. Airport only 15 minutes away. Shop could have been better stocked with fresh bread and vegetables.
Nice clean hotel with nice pool no kettle for self catering. Not much in pomorie for tourists to do
big spaces everywhere, good food receptionist offer taxi which cost almost double than regular price; at least one person from restaurant should speak very well english
The friendliness of the staff, the excellent room and the good food. The fact that it was partly under construction was not informed in advance. The service was full of good will - but the fact that there is no management available in weekends meant that we had to wait for additional missing room equipment for 3 days ... In the room there was a stove - but no pans to put on it. There was a good set of knives - but no cutting board.
Quality of the appartment; air conditioning
Nothing was too much trouble for the staff even ironing my shirts free of charge. It is a friendly family run Hotel and very good value for money.
Welcome was good, English is spoken which always scores points as it is the international language. Location was good just 5 mins from anything. Thought there could have been a seat instead of a stool. Any 3* hotel or above in the 21st century should have tea & coffee making facilities in the rooms as standard. Did not think that all staff being absent on Sunday night was a good idea. Must stress though that this hotel was comfortable and well located and reasonably priced.
Lage im Stadtzentrum. Nach Renovierung war die Überraschung groß-sehr positiv! Parkplatzgebühren weit überhöht! Frühstück hat nicht zum Standard des Hotels gepaßt
die zentrale Lage in der Stadt die hohen Parkplatzgebühren für Hotelgäste vor dem Hotel, nachts die laute Diskomusik, bei offenem Fenster sehr deutlich zu vernehmen.
innen Luxus, Aussicht währe gut Laerm, nicht fertig, Bauarbeiten, Staub überall, Sandpisten, kein Parkplatz, unseriöse Organisation.....vom Schlimmsten
schoenes neues studio meerblick bezahlt/baustellenblick bekommen
nothing was a bother, the owners were on hand all day for any problems the hotel was the best quality one in Pomorie, the lcoation was first class the staff were very friendly and the food good . nothing
Great spacious room, nice sea view. Also the hotel restaurant is very good both quality and price/value.
very good hotel, friendly and helpful staff, excellent location, large and safe parking, good food, good bar. none
The hotel staff were really helpful. The room was really big and clean, with a fantastic view of the sea and beach. The food served at the restaurant in the hotel was expectionally good.