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We loved everything. The hotel was beautiful, comfortable and ideally located. The staff were very friendly and helpful. I can't say enough. I will definitely stay here again. Everything was ideal.
The staff were great, not only attentive but cheerful and genuinely friendly, enjoyed chatting with us. Only a few blocks to walks along the river. Nice big room, really soft bed. We stopped here on the way home from Maine to Brooklyn, NY, and probably will again next year. The coffee.
This is a very attractive hotel. The people are very nice. The rooms are attractive with comfortable beds. There is a bar downstairs with excellent music and no cover. The food at breakfast was excellent. The booking never got through to the front desk, but they honored the price on my confirmation email.
Clean well appointed room. Nice bathroom. K cup coffee and tea. Great location. Good staff and valley. Some minor street noise on the alley side
Charming boutique hotel. First-rate front desk staff—friendly and helpful. Ideal location on a quiet side street but close to downtown's shops and restaurants. Easy walk to Brown and RISD campuses
very clean, nice and efficient! Thanks!
Very nice hotel in good location and at a very reasonable price. Rooms were clean and comfortable. Staff was accommodating and friendly. Nothing
It was a beautiful hotel with pleasant, helpful staff. The room was elegant and had everything we needed. It was centrally located. Near both great restaurants and the Providence Performing Arts Center where we caught a show. The front desk staff was a little slow when checking out. Other than that . . .it was all great.
We booked this hotel because we were in town for one night, visiting the Waterfire festival. The location was great, close walking distance to the festival, downtown shopping, and restaurants. The hotel staff/policies were incredibly unhelpful. We were informed when we checked in that if we had called and asked for the military/ government rate we would of paid less than 50% of what we were charged. Of course, there was nothing they could do about it now. What they didn't tell us at check in was that the deluxe king room we had reserved and paid twice what we should of for, was unavailable. They happily checked us in and sent us up to what I can only assume is the worst room in this 4 star hotel. The glass shelf in the bathroom was broken, there was a large stain on the carpet, the door was so crooked on the hinges there were cracks you could easily see through at the top and bottom. But worst of all, it was a QUEEN sized bed, not KING. Shouldn't be the end of the world, but paying double what we were supposed to and then not even getting what we payed for- not really okay. Assuming they gave us the wrong room unintentionally, we gathered our things and went back to check in, where we were told that A: they can't change our room because the hotel is completely booked. B: it was in the fine print of "whatever website" we booked on that the room wasn't guaranteed. C: there was no offer of a rate reduction or other forms of compensation. Well, after reading all the terms and conditions of the website, and finding nothing mentioning the room not being guaranteed, we called the website, who did everything in their power to help, but we ended up cancelling the hotel reservation (through the website, not the hotel) for a full refund. No complaints about the website, they even went so far as to call all the other 4 star hotels in the area trying to get us a transfer. The hotel on the other hand, is a buisness I hope never to meet again.
Quiet street in noisy city Great staff Decor Stability ball in gym was deflated, so minor.
Excellent location. Helpful, friendly staff. Great room. We had a wonderful time.
The bed and the pillows were very comfortable. The staff was very unorganized and were very easy to get confused. The valet parking was a joke.
I loved the quick check-in process, the hospitality of the staff, and the cleanliness of the room. The beds are the old coil spring type, and my back gave me some trouble the next morning.
The lobby transports you to New York with its style and layout. The rooms are well appointed and have great views of New England vistas. I visit Providence three time a year, How have I never stayed here before? Bathroom was a bit dark, but not a deal breaker.
comfortable beds great view of capital overpriced!
Beds were extremely comfortable Breakfast in room was too expensive
We loved the location and consistency in Omni hotels. Extremely friendly and helpful staff. Very nice restaurants and close to mall with high end stores which I loved. Comfy beds and my 2 kids under 2 loved it as well. Only occasional chair in room needed to be changed or cleaned as stains on cream shows up unfortunately.
It's clean and was a large room. We checked in at 11 pm after a long drive excited to get to bed. We were kept up for hours when what sounded like a trash compactor was on all night. It was SO LOUD and we live in a city so we are used to noise. I just can't believe they put us in that room and that they charge people money to stay in a room that is next to some sort of loud machine.
I liked how close the Hotel was to many fun bars and exciting things to see. I didn't like the staff, the hair that was all over my room and not having any food available 24hr.
The hotel is right next to downtown and connected to the mall and convention center. The Internet was too expensive and parking was a bit pricey as well.
Location only Room was set to 80 degrees and when I turned the temp down it was impossible to tell if the temp was going down.
The room and view were wonderful. Large bathroom, comfortable bed, and overall very clean. The hotel is connected to Providence Place, which makes it easy to do a little shopping if you would like to. At first I felt the valet parking was a little expensive at $28 a night, but it really is worth it. Obviously free parking would be ideal, but self parking is almost as expensive and doesn't give you the flexibility to come and go. The indoor pool is worthless. It is quite small and entirely overrun with noisy kids. We walked in and turned around immediately. The elevator was very frustrating. It requires key cards to select any floor that isn't the ground level. That wouldn't be a problem if the card reader worked flawlessly, but it didn't. It also did not stay on the current floor, while we selected where we wanted to go. This means, that although we were going up, the elevator would move to another floor before we could make our selection. People would get on going in the opposite direction, which was very annoying.
This hotel is in the heart of downtown Providence and it's connected to the Providence Place Mall as well as the Dunkin Donuts Convention Center. Self parking is $18 per day and valet parking is $28 per day. Valet has come and go priveleges whereas self parking does not. WiFi is also pricey if you would like a decent connection. It came in at $15 per day.
Staff was friendly and helpful. Room was clean and well appointed. Pool area was fun and we enjoyed the hot tub. I felt a little nickel and dimed: the parking was expensive and there weren't other options in the area. It added a lot of cost to what seemed to be, initially, a great deal.
Actually booked the room from my iPhone while driving up 95, a half hour before arrival. Great deal through Kayak. Although it was very late, the staff were pleasant and polite. The room was perfect for my high school senior son and myself.
Great location. Easy walking to many attractions.
stayed two nights at the hotel for my 21st and Valentine's Day. the hotel is right in downtown providence. easy to walk to places. also enjoyed that the hotel was connected to the providence place mall. my boyfriend and I stayed in a premier room so we had beautiful views of downtown. We paid extra to get a corner room which we thought would have been bigger than it was. The room next to us had a young child who spent the night screaming from 4am-noon, so we didn't get much sleep the first night. Wifi was expensive as well as parking. Also from our room you could hear the elevator every time it came up and down past our floor which was annoying at times. we purchased a movie one night to watch and the movie skipped. the front desk did not charge us for it, but you would think for paying $18 for a movie that the quality would have been better
Das Hotel ist sauber, sehr komfortabel, von den hoeher gelegenen Zimmern hat man einen schoenen Blick ueber die Bucht oder auf College Hill. Die Anreise ist einfach. Die Lage ist sehr gut, weil Innenstadt von Providence sowie Brown Campus zu Fuss zu erreichen sind.
Das Zimmer ist offensichtlich wochenlang nicht gesaugt worden. Die Möbel waren verdreckt.
Die lage war sehr schlecht, direkt neben der Autobahn
Sehr ordentlich, sehr praktisch, guter Serviece, Shuttle-Dienst etc. Nein.
extrem laut, direkt neben Autobahn
Zimmergrösse, Badezimmer, Komfortbett, Lage in der Nähe des Citycenters Lärm (Autobahn, Fernseher, Türe...)
The rooms were very spacious and modern, beds were very comfortable and overall very clean and well kept. Location! In the heart of downtown Providence, hard to get to or from there, all parking(including the parking provided by the hotel) is paid. the hotel is actually more than some adjacent lots. shouldn't have to pay $25 to park at a hotel that already cost $179 for the night, make your own breakfast
Very comfortable attentive pleasant staff good facilities low key relaxing atmoshere good choice breakfast buffet and coffee on tap. Please write at least 15 words Could not open window
Staff, location and facilities are excellent.
The air conditioning did not work. Room was warm and stuffy even at the coldest setting.
Nice room excellent bedding close to elevator. Received statement from hotel showing a 0 balance. When I reviewed my credit card statement, a $50 charge from the Marriott showed up. Why???
Location is easy to get to and still close to downtown area. Entire staff were very cordial and accomdating. Nicely appointed rooms and well kept common areas. Pool is fantastic. Even though staff kept drying tile by inside pool it's extremely difficult to walk. Suggest different tile.
Grosses Zimmer und Bad, Grosser Parkplatz, gute Zufahrt
Großer Parkplatz, leicht zu finden, mehrere Restaurants in der Nähe, Freier Zugang zu Kaffe & Getränken rund um die Uhr, freundliche Zimmer, sauber Fenster kann man nicht öffnen
Auswahl zum Frühstück
Personal sehr freundlich. Zimmer groß und sauber. Frühstück ganz o. k.
Well kept, old building with traditional flourishes. Upgraded room was quite appealing, and the bed was incredibly comfortable. Overall the stay was pleasant. Room service failed us significantly (one day they removed towels and did not replace, and no replacement on toiletries during service) however the front desk staff was very pleasant and resolved all of our issues quickly. There wasn't much in the way of power outlets near the end tables, which was only a minor inconvenience, and there was no microwave in our room, though we had a fridge.
Beds were comfortable once we removed sketchy blankets. Smelly. People loitering in hallway. Empty bottle of whiskey under bathroom sink.
Alles zu unserer Zufriedenheit
Leider nur eine Übernachtung, konnten daher die angebotenen Möglichkeiten, wie Pool etc nicht nutzen Kein Wireless Zugang im Zimmer
Sehr freudliches,hilfsbereites Personal beim check in,Sehr gutes Preis-Leistungsverhältnis
Staff was absolutely great! Extremely courteous and helpful. Room was very clean, plenty of hot water, housekeepers were extremely courteous and efficient. Once again, great staff from front desk through housekeeping.
Comfortable bed Good shower Good location Good price Lousy breakfast NO wifi !! Fuzzy TV
This place was horrible! The lady at the desk was cold and unfriendly during check in. We were up for a funeral so just checked in and then came back around 10 at night. The toilet was broke and ran ALL night long, the AC kept shutting down - the TV was from the 90's- my wife burnt herself washing her hands because the water temp was scolding hot - the microwave was on top of the fridge but there wasn't anywhere to plug it in so we had to move it and find a spot - there were Cheerios all around the bed and floor and when you tried calling 0 to get someone, they didn't answer! Please spend the extra few dollars and got to any other place but this one!!!
Convenient location. Staff 'act' friendly. We stayed one night, unpacking as little as possible. It's been 3 days since we left and our rental car still stinks from our suitcases that absorbed the cigarette smoke in the room. It is bad, very bad. I asked for a non-smoking room and they wanted $40 more. My sleep apnea medical device will need to be replaced as I can't get the smell out even after aggressive cleaning.
the upgraded large king room excellent breakfast in a beautiful dining room friendliness of all staff encountered cozy public reading room 'staffed' with homemade brownies may not have cared for a 'basement' room which is where we were originally booked, presumably because of the lower Priceline price? If Priceline gets the best price at the hotel, I want to know if it is for the room with least ambience.
This guest did not leave comments about this hotel.
Location very convenient, lots of character (much better than a plastic hotel), delicious hot breakfast, and very friendly staff. Water pressure in the bathroom was pretty poor.
Very friendly staff, and a nice laid back atmosphere at this historic inn.
Cleanliness, staff was wonderful (helpful, courteous, friendly) off-street parking, proximity to all attractions I couldn't stay longer
This guest did not leave comments about this hotel.
It is in a beautifully restored house with handsomely decorated rooms The hotel is next to a very busy Interstate.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Great Staff, facility, bedroom & dining!I'd like to come when the weather isn't so frigid to enjoy abit more in the area. Ouch....cold bathroom floor! (if they renovate, install a warm-tiles heat underlay mat).Possibly getting the 'handouts' they give when checking in, via my eMail before I arrive - so I've got a little insight before arrival? Still, a joy to attend!
Good location, easy to access. Reeks of cigarette smoke. Floors not swept recently. Counter tops sticky. Bathroom not clean (bug in tub, hair on floor). Limited handicap parking.
little brwon ants on night stand in morning / advised front desk
Spacious room. Had to pay for wifi, but yet it was not working.. No mini frigror microwave.
The only thing that I can say good about this particular Hotel Location is the Front Desk employee was great. We did not end up staying here. Dirty bathroom floor, had not been swept at all. There was hair and cigaret ashes beside the toilet. The bed had hair in it and it looked like someone had just rolled out of it. I have stayed at Motel 6 before and always had a great experience. Just did not this time.
We were given a smoking room even though we had reserved for a non smoking room. The TV in the room didn't work. There were hairs on the bed sheets. We were told that we couldn't get internet in the room as we hadn't specified an 'internet room' when we booked the hotel - though this was not mentioned on the website.
Price was very reasonable for 2 people splitting the cost. It was clean and served the purpose for one overnight for a conference Slow Wifi Pretty bare bones room Not the most comfortable bed
quick and easy no mini fridge