Hotels in Downtown Providence - Providence

Positiv:: bequeme Betten Toller Ausblick auf die Hauptstadt

Negativ:: zu teuer!

Positiv:: The location, cleanliness and staff.. everything was good.

Negativ:: They didn’t give room facing Capitol building though requested at the time of booking only and especially when the rooms facing the Capitol building were available.

Positiv:: Bed was comfortable.

Negativ:: My view out the window was of the Providence Place Mall parking garage. Also had a play pen in our room that they said we ordered but we don't have any small children. I had to remove it from the room.

Positiv:: Loved the bathroom and products! Bed linens were immaculate Starbucks coffee in room! Lots of channel on a very nice LG tv. Great stay!

Negativ:: No pool

Positiv:: Clean, friendly staff, great location

Negativ:: No Starbucks or complimentary coffee in the lobby. Sounds silly, but this is a big deal for us in the AM! They charge for the average coffee station in the bar/restaurant area. Definitely a miss for this hotel considering the room rate during Waterfire.

Positiv:: The whole designs and the cleanliness.

Negativ:: I have already given the highest score t this hotel.

Positiv:: Location.

Negativ:: Noises from refrigerator and air conditioning

Positiv:: Alles okay, super Preis/Leistungsverhältnis

Positiv:: We didn’t have time for breakfast but the room and bed was the best!!! We slept really well and and the bed was a a great sleeper. The shower and bathroom was very clean. We will stay there again when we are in the area.

Positiv:: Bed and bedding was very comfortable. I could smell a hint of Clorox in the bathroom and the bathroom was very clean. The room was very clean and when you walk into the lobby it smells wonderful. Loved the large bathroom and tub.The small refrigerator and a coffee pot was a plus.

Negativ:: Needs more lighting in the bathroom. Very difficult to apply makeup. $32 each day for valet adds to the price of hotel so basically paying $300 a night with taxes all in but paying for a very comfortable bed and clean room is very important to us.

Positiv:: We thoroughly enjoyed our stay! Great location and the room with a view was lovely. We also enjoyed the restaurant in the hotel. Great food and service!

Negativ:: I normally stay at the Westin so we gave this a try as there was no Westin in Providence, Staff was not very pleasant or helpful, rooms were not as clean as I hoped and view was not good.

Positiv:: Pretty building very clean and the staff was super friendly

Negativ:: It was good no complaints

Positiv:: Nur in Ordnung.

Negativ:: Nichts Besonderes.

Positiv:: Modern

Negativ:: Parken nicht, dass ich das Leben ist erstmal. Ich habe fast 400 für mein Zimmer. WC als Puffer spät in der Nacht war nicht kühl.

Negativ:: Der Whirlpool funktionierte nicht : -(

Positiv:: Die Betten waren sehr komfortabel

Negativ:: Frühstück im Zimmer war zu teuer

Positiv:: Tolle Lage. Man kann leicht zu Fuß zu vielen Attraktionen.

Positiv:: Tolle Lage, sauber, komfortabel und praktisch.

Negativ:: Sie zogen dir für alles das Geld aus der Tasche: WiFi, Wasser, Tee. Das Geld ist für nichts, außer die Lage, das Bett, und die Schlüsselkarte.

Positiv:: Location (near shopping, restaurants, and Amtrak station), property has nice appearance inside and out, quiet room. Everything I touched or used in the room worked. Excellent lighting in bedroom and bath.

Positiv:: Breakfast room service was a 5 for quality of food. Late night room service rates a 9.

Positiv:: The location was good.

Negativ:: PARKING was a huge problem. You have to pay for parking.... it’s $20 a night !! Hotel access is level 4 of the garage but it fills up quick. Also every Time you leave the parking garage they charge you $15. One day we had to leave 3 separate times and paid each time. We stayed a total of 4 days and 3 nights and parking total was over $100. Also you have to PAY to use WiFi... we stayed on the east tower. The parking garage brings you to the lobby but you have to take an escalator to the lower level lobby.. and take special elevators to the east to gain access to the east tower rooms.

Positiv:: Convenient to downtown. Luxurious accommodations. Quiet rooms

Negativ:: Parking should be free to guests. Limited breakfast affordable price options. Coffee shop ran out of bagels and muffins

Positiv:: The staff

Negativ:: Parking rates

Positiv:: the staff was so welcoming and kind upon check in

Positiv:: Great location, comfortable bed

Positiv:: This hotel is a nice hotel, near everything, loved the river walk area and nearby restaurants. Nice Rooms!

Positiv:: Everything from service to room comfort and style were great. The restaurant centro was very good as well

Positiv:: Very stately.

Positiv:: The location was excellent. They had bathrobes, the pool was nice.

Negativ:: After staying at an Omni in Montreal, we chose this hotel over the Renaissance because we expected it to be a similar experience. But it wasn't. The room itself was average. The staff seemed untrained in hospitality. For example, my wife was Ill and I went to the front desk for medicine. Firstly, I have not been to a hotel that didn't have travel sized medicine behind the front desk. Secondly, the attendant asked me if if I had ever heard of seven-eleven? Then as I left to walk to the store I noticed a gift shop, on the second level of the hotel which of course had the medicine. I had been upgraded to a king suite from double room. They where supposed to bring to roll away beds. The upgrade was the hotel's suggestion because my room wasn't ready. We had to call three times to get the roll aways and they didn't bring both beds, the pillows at the same time,so they had to made several trips and they became annoyed at us! Whether it be hotels or restaurants, I always align my expectations with the price point. If this stay was at a chain motel, I wouldn't have been surprised. But at what we paid for two nights, which could have been a cruise ticket for one person, this was a disappointing.

Positiv:: Location was great. Proximity to PPAC and WaterFire was great. Nice that the mall was connected for a short shopping trip. Location was easy for catching Uber rides.

Negativ:: N/A

Positiv:: Size and decor of the rooms were great.

Negativ:: Cafe was limited and very expensive, non-valet parking was confusing and inconvenient. Housekeeping was slow to clean/refill the room, and came by in the very late afternoon, which made it inconvenient to have it done.

Positiv:: Location, view, size

Negativ:: The style is the style, somethings are outdated

Positiv:: Junior suite was large, beds very comfortable.

Negativ:: Bathroom needs updating

Positiv:: Location was great. Staff was kind

Negativ:: No restaurant available. Coffee maker didn’t work.

Positiv:: The hotel is beautiful and its location very good for a city trip of Providence.

Negativ:: I was very disappointed about many things. Starting with the checkin were there was a long queue and 2 receptionists to help. Ours spoke very bad English. She didn't tell us that 50 dollars per day would be reserved on our credit card for surety. No car parc facilities or breakfast facilities. No shelves in the bathroom to put some things on. Rooms are not very soundproof. As the hotel is not all that cheap (we paid a higher price because it was a weekend?) I was expecting a higher quality overall and certainly nicer staff. If I go come back to Providence I will try to find another place to stay.

Positiv:: We had to make a complaint to the staff about our room. We stayed one night and asked to be moved for the 2nd night. They were excellent and moved us to a much better and much quieter room.

Negativ:: The room reserved for us was too small, too noisy and too close to the elevators. For some reason we got an ADA room which we did not request or need. I have noticed that anytime we reserve through a 3rd party group we always end up with a room from which we have to move.

Positiv:: The location was perfect. The decor was spectacular!!

Negativ:: That there was not a Bar on premise.

Negativ:: Not a lot of amenities inside the hotel for food or beverage.

Positiv:: Nice design - friendly staff - good location. Staff offered a discount because of the air conditioning issues.

Negativ:: There is no bar or restaurant on site - only a coffee bar. The air conditioning could not keep up with the record temperatures.

Positiv:: Location, staff and decor was all top notch! Beautifully restored to former grandeur, clean with an adorable throw back coffee shop, all right out of a magazine. Thank you Graduate for a great stay! ps eat at Jacks or along the water for a dinner view of Water Fire like Jacks or Capital Grill.

Negativ:: I never say this, but nothing!

Positiv:: Its location

Negativ:: I didn't like that we had no choice for the number of beds and then there was a $30 charge for a cot.

Positiv:: I loved the style of the place, a little mystery, a little fashion, and most important a little history. The rooms having a little bit of home with the photos and the teddy bear light was great. It helped add to the value of the city. Please continue to give the history of the place as we cherish the little things even in a technology filled world.

Negativ:: the elevators were disastrous and knowing its an old building allowed me to be more patient but not having access to the stairs drove me insane as well almost like I was trapped.

Negativ:: Sehr teuer für ein sehr einfaches Hotel.

Positiv:: Die Lage war perfekt für unser Seminar

Negativ:: der Preis war sehr hoch für das, was wir bekamen.

Positiv:: Das Personal war sehr hilfsbereit

Negativ:: Das Bad war sehr klein und brauchte eine Renovierung. Das Zimmer war dunkel und hätte bessere Beleuchtung brauchen können.

Positiv:: Perfect location: close to bus terminal and at walking distance from the railway station. Very good breakfast, thanks to its nice buffet. Terrific king-sized bed.

Negativ:: Unfortunate noise isolation: cars are clearly audible during the night.

Positiv:: Great location for concert going!

Negativ:: Price a bit jacked for said concert.

Positiv:: The location was perfect. We were there for water fire and a concert. Walking distance to Federal Hill and Providence Plaza. The staff was friendly and informative.

Negativ:: Only drawback was expensive parking.

Positiv:: Valet parking experience was excellent. Check in and out experience was excellent. Room was clean and neat. Floor was quiet and got a good night's sleep. Very convenient to all our planned activities. Easy to get to right off highway exit ramp and easy back onto highway. Overall, a great experience.

Negativ:: We were surprised that there wasn't a mini refrigerator in our room. Not a problem, just surprised us.

Positiv:: Location was good

Negativ:: Front Desk staff did not make us feel welcomed. We were a reservation # and a room. Limited eye contact with us as well. As a long term Hilton Honors member, I thought there may be complementary coffee, cookies, snacks, etc. and there was NOTHING

Positiv:: Its was good until I checked out. They charged me 100.57 cents for nothing. I trued to call and speak with a female staff member, who was telling me there are no such charges. I purchased a 3 dollar drink and the same charge from that which posted on m

Negativ:: Bank statement it said hiltion the same thing it says for the 100 dollar charge. So I informed the lady at the front desk she telling me maybe I used the car around the hotel or atm. I no who what and when I get charged do not need somebody telling me wh

Positiv:: The staff was very helpful especially the representatives in charge of parking.

Positiv:: the bed was very comfy

Negativ:: parking wasn’t free . and front desk attendant was very rude

Positiv:: It is close to places I needed to go.

Negativ:: The location

Negativ:: Poor customer service

Positiv:: The Room was clean and nice We just one not happy with the pillows. Other than that everything was perfect

Positiv:: LOCATION

Negativ:: Staff was very rude . And rooms not worth the price