Hotel Port Royal

Die Lage war großartig und das Personal sehr freundlich und zuvorkommend. Nur einen kurzen Fußweg vom Kreuzfahrthafen entfernt. Die Einrichtung und die Zimmeranordnung waren sehr attraktiv.

Am Morgen gab es keinen Kaffeeservice und die Navigation in der 3. Etage zu unserem Zimmer war anfangs verwirrend. Sehr abgehackt, aber ich verstehe, dass sie mehrere alte Gebäude zusammengebracht haben.

Tolle Zimmer!

Die Zimmer waren geräumig und sauber. Auch komfortable Betten!

Der Duschkopf ließ sich nicht verstellen, sodass unser Bad jeden Morgen durchnässt wurde, da es eine Glasdusche war und es nichts gab, wodurch man verhindern könnte, dass das Wasser aus dem Duschbereich austritt

Wir würden wieder dort übernachten

Praktische Lage zu Downtown. Sauber, freundliches Personal, schönes Restaurant. Wir würden wieder dort übernachten, wenn wir wieder in der Gegend sind.

The location was perfect and the staff was just lovely! Would definitely return for a longer stay.

Location was nice, rooms were large and clean. Restaurant had good food and service was fast and attentive. Front desk was welcoming and answered any questions or concerns I had.

Nice hotel - restaurant in hotel. Nice lobby with fire to warm up. Very cold when we came. Great locations

We came with friends. Our friends did not have hot water for two days. The young man at desk said it was fixed and on second day brought him to room to show him. Still no hot water. He basically said there was nothing he could do that that would require calling a plumber! What??? Our friend remained very calm telling him he needs to elevate it - get the manager... he was very calm because our friend is a very large developer in Massachusetts. The young man kept laughing ( this was at night - second night staying). Our friend told him this is not funny, you need to call the manager, the owner somebody with authority. He was walking out ( the young desk man) and he said he doesn’t like threats! Like threats??? I was ready to scream but my friend was calm. Next morning the woman manager was in and our friend was talking to her about the water and she said the young man wrote a huge paragraph complaining about US and that there was hot water. There was no hot water - we all tested it!! So she wasn’t going to do anything because the young man attendant said there was hot water.... so she fixed it. Long story short that young man should not be working at the desk with guests.... bad treatment and he lied. Otherwise the amenities were great!