Radisson Hotel JFK Airport

Need to be more responsive

Negativ: Our cofee machine did not work. WC did not flush properly but not fixed. They have shuttle to JFK Airport but no shuttle to the nearest subway. This ends up costing you $20 to use airtrain at jfk or $15 if you take a taxi one way, just to get to a subway station to go to nyc. Not recommended if you going to commute to nyc daily.

Comfortable and convenient

Positiv: Bed was extremely comfortable, the room was good. All in all good value

Negativ: No fridge in room

In desperate need of renovation

Positiv: Location

Negativ: Hotel very dated as was the room. TV broke. Coffee maker broke. AC broke. Overpriced for the condition of the room. Paid $164 worth maybe $75.

Very poor service. Rude staff and very dirty

Positiv: Nothing

Negativ: Had a very late check in to be refused because of an obvious mistake on reservation proved at the time by email. Had to call hotels.com checked in 2 hours later. Bed had two hairs (big hairs) so many doubts if it had the sheets replaced. Very noisy over the night. Staff never got better. Horrible experience.

Positiv: The comfort of the bed

Negativ: The steep price and the lack of free food

Never again

Positiv: Nothing

Negativ: Overall attitude of the staff was over worked and under staffed. I had to pay a taxi so I could get to my flight on time because of the shuttle leaving earlier than designated. I will research all the companies that Radisson is associated with and never put another penny towards any of them.