Hotel San Bada

Positiv: The location is perfect, right by the park entrance and a 2 minute walk to the beach outside of the park and restaurants/shops. The hotel is really nice, clean and amenities were great, especially the pool with the big slide which was a big hit with the kids. Breakfast was very nice too and had a wide variety of items. The staff were all extremely nice and accommodating.

Negativ: The bed was hard and sheets were awful. My daughter slept on a little bed they provided which was more of a cot with no real mattress, so quite uncomfortable. The dinner buffet had little variety although everything was really fresh.

Wow

Positiv: We stayed in a deluxe room with a king bed and jacuzzi bath. It was outstanding. We could see the ocean from our balcony and the rainforest is quite literaly right next to the property. I can't say enough about how good the experience was. I wouldn't even consider staying anywhere else if I went back. Christian, one of the hotel's concierge staff members, was especially helpful. I went on an excursion and accidentally left my credit card back at the hotel, except I needed it for the excursion. Christian exceeded my expectations by helping with the logistics by finding a workaround to avoid what would have otherwise been a big problem. As a result, I had an amazing experience. Everything else was incredible - from the swim up bar in the pool to the roof deck. I really can't say enough about it.

Negativ: Everything about the property and staff consistently exceeded my expectations. I have no complaints.

Great location with great views!

Positiv: The hotel is right next to the rain forest and is pretty amazing! You can see monkeys from your room. It's walking distance to the beach as well. Staff was very good as well.

Negativ: The hotel did not have my reservation when I checked in. But it wasn't an issue they got me checked in.

Great hotel!

Positiv: We loved staying here!! The hotel was absolutely gorgeous and the staff was so, so friendly. The staff members greeted us by name and we always felt welcome. The location of the hotel is superb and so close to the beach. I would definitely stay here again!

Negativ: No beach view from our room, but the proximity to the beach and other key attractions more than made up for it.