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The staff was dealing with large groups of guests and a housekeeper issue, but they (staff) remained pleasant and helpful. Many areas of the hotel were not as clean as what we consider the "Hilton standard."
Excellent service, clean, nice room, quiet, relaxing. No.
Our room had a lovely view of the HVAC and had cheap updates with shotty workmanship.
The room was comfortable and I felt welcomed. It was clean but could always be cleaner. More food that is less expensive.
The hotel is basic Hilton Garden Inn, with a current remodel in progress in the lobby. The staff was curious and friendly. The fitness center is badly in need of attention. During my stay, the sanitizing wipes were dried out and needed replacement. I thought I'd just use the Purell dusoenser on the wall, but it too was empty. I went to use the TV remote and the batteries were missing. After I finally got started on the elliptical machine, I discovered that the display wasn't functioning properly (the heart monitor wasn't working).
The beds were extremely comfortable.
clean and close to airport
Fairly comfortable bed, clean room. Friendly staff. Location is in a business park with nothing around. Walls are a bit thin. Woken up by noise from adjacent rooms.
Other than the dislikes the room was well kept and maintained, as was the small portion of the hotel we saw. Staff was somewhere between meh and alright overall, standard check in/out. The room we had was close to pool area so room smelled like chlorine and we were awoken by children running up and down hallways. Bed was... odd; I'm 6'3 160 pounds and laying in the bed created an indent the size a small hippo.
Hotel has a good location and they have a shuttle for airport. If you wanna be alone and relax that is the best place in Renton. but you must have a car to go Seattle or all around by the way there is an Avis in Renton on Grady Street which has gentle and friendly staff.
The cleanliness & friendliness. Pool was too cold to use. Remodeling. We had to walk outside in the pouring rain to get from the front desk to the elevator. I'm in a wheelchair, which made it especially unpleasant. I would have appreciated knowing about the remodel before hand. There is no excuse for a cold pool. It should have been 85 degrees (I have a home pool so I know). Grandkids were disappointed. We were too.
I liked the location...extremely close to the airport. The bed was a king and plenty big for a tall man like myself. The first room I recieved smelled like smoke...I returned to the front desk to ask for another room. The lady at the service desk got snappy with me and reluctantly gave me another room. I will definetly will inquire whether they allow smoking at the hotel before I rent in the future.
Das Personal war sehr zuvorkommend.
Alles war großartig.
Aufgrund von stürmischem Wetter in Seattle, konnte das Hampton Inn unsere Reservierung nicht unterbringen. Sie sorgten dafür, dass wir in ein Alternatives Hotel kamen. Am folgenden Tag holten sie uns sofort ab und brachten uns zu unserem geparkten Auto in ihrer Anlage. Der Service war ausgezeichnet!
Sehr schönes Zimmer und ein geräumiges Badezimmer. Das Bett hätte aber etwas weicher sein können. Kein Kühlschrank im Zimmer zu haben war enttäuschend.
Sehr sauberes Zimmer. Klimaanlage war auch sauber ... kein muffiger Geruch. Insgesamt ist die Anlage muss erneuert werden. Die Teppiche müssten geändert werden!
Prompter Abholdienst am Flughafen mit dem Hotelbus. Sauberes Hotel. Gäste-Empfang an der Reception unpersönlich, dominant. Man fühlt sich nicht als Konsument sondern eher als Manipulations-Objekt. Schade. Abzug von Indoor Pool sehr laut in der Nacht. Man kann das Fenster gegen den Innenhof nich offen haben. Habe dort schlecht geschlafen. Nachtdienst an der Reception uninteressiert, schaut lieber Fernsehen. Manager meint, es hätte noch niemand wegen Lärm...
Sehr guter Shuttle Service; saubere Zimmer, es fehlte an nichts, guter Pool, Fruehstueck vielfaeltig. Fluglaerm ab 6 Uhr, Ohrstoepsel sind angesagt.
Wunderschoenes grosses Zimmer. Aufmerksame Bedienung an der Reception. Sehr gutes Management. Service Hilfe am Morgenbuffet etwas unbeholfen. Eher unfreundlich. Aber nur die juengere. Die aeltere war sehr nett.
Unser Zimmer war direkt gegenüber vom Eis- und Getränkeautomat. Die ganze Nacht liefen beide Geräte durch. Es war kaum ein einschlafen. Dann noch die Automaten im Flur, die die ganze Nacht durchliefen. Es war eine Katastrophe. In der Wand zum Nachbarzimmer hörte man die ganze Nacht ein Tropfen. Wir konnten beide nicht feststellen woher dies kam. Ich habe dann an den Füßen geschlafen und bin dann später zu meinem Mann umgezogen. Da war es nicht ganz so laut zuhören.
Preiswert in Flugplatznähe und Einzugsgebiet von Seattle Lage der Zimmer zum belebten und lauten Highway 99
Lage zum Flughafen; ausreichend kostenlose Parkplätze am Hotel; sehr freundliche Mitarbeiter am Empfang; Zimmergröße und Ausstattung OK; mehrere Restaurants in der Umgebung; Shuttle-Service zum Flughafen.
Lautstärke im Hotel und vom angrenzenden Flughafen.Pool nicht sauber und schlechte Fitnessgeräte. Kleine Zimmer.
Sehr sauber, gutes Frühstück
Der Zimmerservice war ausgezeichnet. Frühstück heiß, reichlich und Saft war sehr gut
Die Zimmer waren sauber. Das Personal war sehr zuvorkommend und hilfsbereit. Der Service ist gut. Wir würden wiederkommen, wenn wir eine Reise nach Seattle planen Es gibt nichts Negatives.
Bequeme Betten keine wasted space. Gute Lage mit leichtem Zugang zum Flughafen Toilette ging kaputt, schwacher Wasserdruck.
Eine günstige Lage in der Nähe zum Flughafen. Es ist eine gute Ausstattung. Das Frühstückzimmer war sehr voll am Morgen.
Die Bequemlichkeit, in der Nähe des Flughafens zu sein, zu Fuß zu erreichen. Toller Ort zum essen am gleichen Parkplatz. Der Service ist großartig und hilfsbereit. Sehr zu empfehlen.
Room was clean with small kitchen. Nice fold out bed for our children. 24 hour shuttle services allows one to use the light rail that runs from the airport into seattle....this way you do not need a rental car. The staff did not know how to handle those that arrive w/out a car. We were told to walk to Wal-Mart area when we arrived...when they actually have a shuttle to that area that we could have used to walk to a restaurant. As well as shuttle to shopping.
The internet, the kitchen in the actual rooms and the staff of the hotel plus the business center were all great. The breakfast spread left something to be desired. It was kind of messy and I wasn't expecting frozen waffles.
From the minute they handed us a bag of jellybeans upon our arrival to the 'Have a safe trip home' on our departure, this was a terrific experience. Our room were very nice and very clean, as were all area's of the hotel. Their staff was exceptional. We have grown children with families who live in the area and they not only opened up their breakfast room for our family gatherings every night, on one occasion they brought us a plateful of freshly baked chocolate chip cookies! We would definitely stay here again.
The welcome we received on the evening that we checked in set the expectation for the whole visit. She lady at the front desk was amazing. She is a great asset to the hotel. The number of adults hanging out at the entrance/ pool area that were drinking and having adult conversation was more than I am comfortable with while traveling with family.
Swimming pool was good Although I booked a room for 4 people,the sofa bed was not made up and there was no bedding in the room. Had to go to the next building and ask for it. The clerk gave me a cople of sheets with the explanation that I have to make up the bed-standard policy
I loved the cleanliness, the service, and the setup. I liked everything I plan on staying there again soon.
It was okay. Would have liked a place to put luggage other than the coffee table. No luggage rack or dresser. Bed was very comfortable. Room was clean. So-so continental breakfast. One of 4 hotels in same area. Another from Marriott chain, one from Hilton, and Larkspur Landing.
The staff was wonderful, the rooms were excellent the continental breakfast was very good with a wide selection. I will stay here again.
The room was very nice and the staff especially Joe were wonderful, and it was great that the pool was heated no
staffs are very caring and friendly. breakfast has great variety. rooms are clean and the carpets are clean as well. the breakfast room is limit but you can always bring food back to your room. no big deal.
Friendly staff, clean, quiet, internet without problems and reasonable up and download speed. Price. Swimming pool rather small. No balcony, windows can only be opened 2 inches. Driving to downtown Seattle can be time consuming depending on hour.
I always like Marriott hotels. Staff was very helpful with any questions I had.
The room wasn't anything special but it served it's purpose and was relatively inexpensive.
Not a three star place, but more like a two star hotel.
We like to try unknown things and find where we end up. With everything we do we get a new adventure, and the same was with this hotel. At first surprise (which we should know better) was that people where actually living there. The Good: Rooms were quiet, bed was comfortable and there was open space to move around. Great to get and from Airport, but a little less great to go to Seattle Downtown. Service was excellent and ready to meet your needs! The Bad: It was a little dirty, like floors, and kitchen. Bathroom and bed were clean! Somebody had definitely been living in here prior to our stay and the smell was still there from the foreign cooking. Overall it was a nice stay for the price, and since we were almost all day in Seattle downtown we didn't mind the little things that were bad. We stayed 3 nights and that was plenty.
Okay, could have been a lot better. Who puts an outdoor pool in the rainiest cities in Washington? Internet code didn't work Housekeeping didn't happen No shampoos Towels were stiff Bagels was all breakfast consisted of.
I arrived at this hotel expecting a three star. It was not even a 1 star in my opinion. The lights at the front entrance were not working so was very unwelcoming and a little scary for a single woman travelling on my own. The rooms were disgusting, the sheets stained and the towels threadbare. I did not want to have a shower as the floor of the tub looked dirty and stained. The air was not at all fresh... smelled very stale and smoky. I would definitely NOT recommend this hotel.
Had I not booked this hotel at what I considered to be a very low rate I would not have been satisfied with this property. This hotel does not compare to other 3 star hotels I have stayed at.
Room was dirty and disgusting. Empty condom wrapper. Staff was not helpf
This was not a three stars...the room was dirty. It smells like a fog peed on the linens. The bathroom was gross...
I recently stayed there for a weekend business trip. If I hadn't received a deal and paid regular price instead I would of been upset. The only service there is the front desk person. They advertise free continental breakfast but it's only Mon-Fri and from what I saw of the set up it's fairly small. The carpeting in the common area were noticeably stained. The room was average but couch and carpet did not appear even slightly clean. Would not recommend for anyone expecting a 3 star hotel.
I have never been to a hotel/motel with such a friendly staff. They were polite and always smiling which is a rare thing these days. I felt completely at home and will definitely recommend this hotel to everyone i know!
This was a nice, friendly establishment to stay in. The bed was very comfortable and the staff was always friendly, said hi every time we walked in and where always happy to answer any questions. The full kitchen feature was nice except the fridge didn't work properly, freezer was fine but not the fridge. Our first day there the hair dryer didn't work but maintenance was in our room replacing it within seconds of saying something to the front desk. We will definitely stay at this hotel again!!!!
The only saving grace at this hotel was the lady at the front desk, she was very sweet and moved us to another room when the first one we were placed in was filthy, no screen on the window, lock chain on the door was broken off, it smelled like dog, the list goes on. This hotel was NOT a 3 star. Maybe (maybe!) a 2 star hotel. It was disgusting. I couldn't even sleep because the bed was so gross and the whole place smelled like dogs. The pillows had stains. There was a condom wrapper on the chair. Stains on the carpet. Must I go on? I will NEVER stay in this hotel again. I was so disappointed. Again the ladies at the front desk were very nice. They were the only reason the stay wasn't totally atrocious.
The beds were comfy The breakfast was poor at best. Breakfast staff was rude. Wouldn't refill food toward end of breakfast time even though lots of people wanting to eat. Staff wanted us out before finishing our breakfast.
I liked that the hotel is right off the freeway. Close to lots of shopping, activities, and restaurants. I was there with a family reunion, I thought the hotel could've been more accommodating. We got a lot of complaints about noise, of course we would be noisy, It's A Family Reunion!!!! Putting all the reunion guests in one section of the hotel would've help with the noise control. The hotel staff did allow us to use an empty banquet room one night to gather in which was greatly appreciated.
Very slow front desk service. False fire alarms. 3 in one night. Hotel didn't care. no explanation. Very entry level hotel for premium price.
Very clean and well managed hotel with friendly staff. We have not stayed in the Ramada type hotel often. Our most frequently stayed hotels would be the Embassy Suites, Hilton or Hyatt. This was a surprised clean and comfortable hotel. Maybe the Wyndham takeover of the chain really adds value and quality to Ramada. Hope it is the same across the whole chain.
Shuttle from and to air[port was nice. The guy in the breakfast area when we had breakfast was RUDE.
King sized bed with feather pillows, nice furniture, friendly staff, very good continental breakfast. Off season (february) was a good time to get a room practically on a floor by itself so very very quiet. Had a great stay. One small issue with the shower water temperature fluctuating, but otherwise was perfect!
Location and access to freeways Age of the Hotel is truly showing. Overall cleanliness was less than adequate (LTA). Exercise area was LTA, restaurant was LTA, resturaunt staff was LTA, no jacuzzi to relax, front desk staff not at all helpful, room cleanliness was borderline, hallway floors are uneven and barely wide enough to fit two people across, TV remote never worked, faucet handle broke off when I used it the first time.
I liked the room. It was clean and simple. The location is great with easy access to the highway and major areas of the city. There are many places to go and eat around if you need a quick bite. Simple but nice room over all. I did not like the service. It takes them a long time to respond to the phone. I had to go downstairs a lot of the time to get what I needed. Try not to leave anything of value out just in case. The area around the hotel is a little sketchy but overall it's safe.