Hotels in Laugardalur - Reykjavík

Positiv:: Service, Frühstück und Lage.

Negativ:: Nichts

Positiv:: The hotel was well located in city center. The staff was very helpful with luggage and their property is very clean and nice. It was very quiet. The strict 4 pm check in was a problem as we arrived about 11 am in the center city. The airport is about 1 hour away by Flybus and leaving your luggage at the central bus station would mean another trip to the central bus station to retrieve it. The breakfast is the same each day and is a cold platter. Very nicely done with excellent coffee and tea. Very nicely served and the staff was quite helpful in every way.

Positiv:: It was a wonderful and beautiful hotel with attension to detail troughout. We had a lovely and spacious room, very clean and well looked after. The hosts are very helpful for all needed information and help with booking excursions. Beautiful breakfast room with fantastic breakfast buffet and great coffee.

Positiv:: A very good, small hotel conveniently located just a few minutes walk away from the old town in Reykjavík. The owners are extremely helpful and accommodating and have a good sense of humor. Breakfast is included and it's delicious. My room was nice, spotlessly clean and furnished with taste and the bed was very comfortable. Very clean bathroom with shower. I would definitely stay here again.

Positiv:: one of the best hotels I have ever used...spotless...only 9 rooms, only about 100 yds from the bus station..the host was the most helpful and considerate person you will ever meet...the rooms are large and comfortable and along with the bathroom absolutely spotless. I have travelled the world and can honestly say this rates in the top 3...there is an excellent Scandinavian breakfast buffet that is included in the room rate which for Reykjavik Iceland was very reasonable..I would absolutely stay there again...and will recommend this hotel to anyone...if the word cosy appeals to you then you will be happy here..it really is like a high class hotel...loved it!!!

Positiv:: We had a wonderful stay at Hotel Phoenix. The hosts gave us excellent advice about how to make the best of our short time in Iceland - from tour recommendations to dinner reservations.

Positiv:: Hotel Phoenix is one of the best hotels we have ever stayed at. Our host was very accommodating and extremely helpful. Booked our tours and gave us all the best info to get the best out of our trip. We loved it and have plans to return soon for the Northern Lights.

Positiv:: familiäre, gemütliche Atmosphäre; sehr zuvorkommende, freundliche und kompetente Hotelmanager; sehr gute Beratung und Unterstützung bzgl. Unternehmungen; gute und ausreichende Verpflegung; zentrale und doch ruhige Lage des Hotels;

Positiv:: Ein sehr liebevoll geführtes Haus mit ausgesprochen hilfsbereiten Mitarbeitern.

Positiv:: Die gemütliche Athmosphäre und die individuelle liebevolle Betreuung der Gäste in diesem kleinen Hotel sind besonders hervorzuheben.

Positiv:: An der Rezeption wurden wir sehr freundlich aufgenommen und haben immer Hilfe in allen Dingen (Tourplanung, Besichtigungsempfehlungen, Wegbeschreibungen uvm.) erhalten. Die Zimmer sind sehr hübsch und gemütlich eingerichtet und absolut sauber. Jeden Tag werden die Zimmer gereinigt und neue Handtücher zur Verfügung gestellt. Das Frühstück ist sehr gut und hat für jeden Geschmack etwas zu bieten. Das Ambiente des ganzen Hotels ist leicht luxuriös, dabei aber sehr gemütlich. Wir können das Hotel Phönix nur weiterempfehlen!

Positiv:: sehr individuelles, sauberes und gepflegtes Hotel; sehr zuvorkommendes Personal; hervorragender Service; für isländische Verhältnisse sehr gutes Frühstücksbuffet; Rezeption rund um die Uhr besetzt; zentrumsnah

Negativ:: nur WLAN, kein separater Internet-PC

Positiv:: Sehr saubere Zimmer, schön eingerichtet. Wunderbares Frühstück. Zentrale Lage. Sehr guter Service.

Positiv:: Der Manager hat uns von sich aus vorzüglich über Sehenswürdigkeiten, Straßenverhältnisse usw. informiert. Service überaus höflich und kompetent.

Positiv:: + nur 5 - 10 Minuten ins Stadtzentrum. Perfekt für einen netten Spaziergang durch das Herz von Reykjavik. + Sauber und modern + Gutes kostenloses kontinentales Frühstück + Happy Hours jeden Tag + Parkplatz auf dem Gelände

Positiv:: I really loved the hotel. Its about a 5 min walk either the shopping/bar areas or the water! But the staff was extremely helpful with everything!! They kept the hotel spotless and were great at suggestions for everything we inquired about! I would definitely stay there again!

Positiv:: Our stay at the storm hotel was wonderul. The person at the desk even went out of their way to call our tour company when we missed out bus. The tour company sent a small van to just pick us up. So thankful for that desk person!

Positiv:: Alles an diesem Aufenthalt war fantastisch. Die Zimmer waren nach europäischem Standard riesig und auch die Betten. Sie waren schön beheizt und hatten beheizte Handtuchhalter, Beleuchtung und Technik waren großartig. Das Personal war so freundlich und hilfsbereit. Die Lage war ziemlich gut.

Positiv:: Luxus Hotel

Negativ:: Die Lage war etwas weit entfernt vom Stadtzentrum. Taxis sind sehr teuer.

Positiv:: Das Bett war komfortabel.

Positiv:: Leicht zu erreichen, es gibt viele Parkplätze, modernes Gebäude und Zimmer Toll die Monaco und Zypern Olympischen Teams zu sehen

Positiv:: Das Frühstücksbüfett war ausgezeichnet, viele schöne Bereiche in der Lobby und im Restaurant. Nettes Personal.

Positiv:: Die Federdecke. Sehr bequem. Das Frühstück ist im Preis inbegriffen und sehr reichhaltig, besonders um der Kälte von Rekyavik zu trotzen.

Negativ:: Das Personal hat unsere Tourreservierung einmal durcheinander gebracht und wir mussten immer wieder die Geschäftsleitung um etwas bitten, was man dagegen tun sollte. Der Schreibtisch im Zimmer hatte einige Kaffeeflecken und die Duschtür verhindert nicht, dass das Wasser über das gesamte Badezimmer läuft! Außerdem war das Hotel definitiv ein wenig vom Stadtzentrum entfernt.

Positiv:: They have all the basics. The hotel may be good for large groups/bus loads of people who need a place far from city center to rest for a night.

Negativ:: Politely rude staff: At 1:45 PM and earlier they say "Checkin is at 2 PM". Service Industry speak for Piss Off. 1:58 PM, "Your room is not ready". 2:02 PM, "We don't know if it is ready" (communication problems with housekeeping?) They sometimes seemed annoyed answering questions people had about how to go somewhere in the city or which day excursions are available. "Here's a brochure." is their typical answer. They never tell you the actual details of where to go or what to expect. Rooms were very basic. Tiny pillows on bed. Two cotton comforters on double bed, each was the size of a large towel. Breakfast and Dinner are very over priced.

Positiv:: Nice parking lot

Negativ:: Room was very warn, sheets did not fit the bed and furniture was dirty. Staff was not friendly. The hotel was not inexpensive and was probably the second worst I have ever stayed in. I would NOT recommend staying at this hotel.

Positiv:: They were very Eco-friendly and "green." Pretty clean and modern.

Negativ:: The staff was not very accommodating at all. I reserved a superior room with a double bed, and they gave us 2 twin beds. After speaking with the front desk, all they could tell us was that they are fully booked, and that you're never guaranteed the type of bed you want, but we could push the 2 twin beds together if we'd like. No, thank you. We were only staying there for one night, so we decided not to push the issue. Checkout is at noon, but after reading the hotel info they provide you with in the room, I saw they offer late checkout at 2pm as an option. So, that evening I called the desk to request late checkout, and the woman I spoke with could not give me a yes or no. She said I have to speak with the day staff. I called at 8am the following morning and the woman informed me again that they are fully booked. Ok, but I'm just asking to check out at 2pm. Check in for any new guests is at 4pm. That still gives cleaning crew 2 hours to get the room ready for any new guests arriving. I even tried to compromise and say can we at least stay until 1pm? We were catching the shuttle to the airport at 2pm from the hotel, and didn't have anywhere to go for 2 hours if we checked out at noon. She told me they could hold our luggage and we could go downtown and shop. No, I'm not risking missing the airport shuttle because you told me to go to town and spend $$. So after me asking the same question in 4 different ways, she finally said ok, you can check out at 1pm. Well wow! Thanks a million, Grand Hotel. We won't be staying with you on our next trip to Iceland.

Positiv:: Excellent bathroom Good size room Good free wifi signal

Negativ:: Bed was rather uncomfortable Lack of TV channels Interactive TV features simply don't work

Positiv:: The hotel was very clean, staff were helpful, our room had a beautiful view of the city and the water, and the room itself was nice. The double bed fit two large adults easily, which was a concern when we were booking. The bathroom also included a tub in addition to the shower. The lobby area was nice with large doors to see out when waiting for tour guides or cabs, and was filled with pamphlets of various activities. Hair dryer/iron & board/mini fridge and laundry service pick up available.

Negativ:: The location was a bit further from the city than anticipated, it's listed as a medium walking distance, it is walkable, just not desirable on cold/rainy nights, approximately 20kr cab ride. The dinner buffet was fairly expensive and we didn't really care for it, we preferred the restaurants around the corner or in town and the cost was similar or less, potentially regular ordering tasted better than the buffet. No shampoo/conditioner/lotion, I always bring my own, but wanted to note.

Positiv:: New quality impressive hotel with fantastic views

Negativ:: a bit far out of town

Negativ:: Internet didn't work well, and the price was high. Fitness was to expensive

Positiv:: Clean, good sized rooms, quiet (despite being full) and pleasantly designed. Staff friendly and helpful.

Negativ:: Breakfast good but not overwhelming.

Negativ:: The booking confirmation stated "Deposit

Positiv:: Freundliche Mitarbeiter, eine gute Frühstücksauswahl, Zimmer waren sauber

Positiv:: locaition, big rooms, a lot of space in the room and exelent view from window to atlantic ocean

Positiv:: Sehr gutes Preis-Leistungsverhältnis. Innenstadt ist sehr schnell zu erreichen.

Positiv:: Personal super freundlich!!

Negativ:: Zimmer auf der Strassenseite viel zu laut!!! Vielleicht neue Fenster nötig!!!

Positiv:: Mitarbeiter z.Teil sehr freundlich,günstige Lage,schneller Checkin und Checkout

Negativ:: Frühstück in riesigem Saal,fast nur 10-er Tische,Qualität und Präsentation des Frühstücksbuffet sehr schlecht,kein Abraumservice,insgesamt sehr schlecht.Hotelrestaurant an manchen Abenden durch Gruppenreservierung füt Individualtouristen blockiert.

Positiv:: Guter Hotelstandard, Sauberkeit, Lage, Aussicht, gute Parkmöglichkeiten, gute Verkehrsanbindung

Negativ:: Frühstück leider typ. Standardfrühstück, lieblos, Qualtät nicht überzeugend,Essen im Restaurant schlechtes Preis Leistungsverhältnis (sehr teuer und mangelhafte Qualität)

Positiv:: Clean, spacious, new, easy to find, good food, fairly central location.

Positiv:: Very positive staff. It's a new hotel with a great reception area with free Internet access. The view from 12th floor was stunning. The restaurant delivered the best fish dish I've had for long. I really recommend this hotel.