Hotels in Richardson

Positiv:: Room was quiet and hotel was very clean. Paid extra for the breakfast, and glad we did. Fresh and made-to-order. Front desk clerk was warm and friendly. Will stay here again.

Negativ:: The check in area was hard to locate. You had to go in and walk down long hallway to find it. It just was not inviting!!

Positiv:: Hotel room was comfortable and clean. Had refridgerator and microwave as standard accomodations which was nice. Also, nice restaurants within one mile.

Negativ:: Not close to airport.

Positiv:: Das Zimmer war ruhig und das Hotel war sehr sauber. Haben für das Frühstück extra gezahlt, und wir sind froh, dass wir das gemacht haben. Frisch und auf Bestellung. Die Angestellten an der Rezeption waren herzlich und freundlich. Wir werden wieder hier übernachten.

Positiv:: Room size, breakfast, TV, Kitchen. Easy access from highway. Included Wildflower tickets.

Negativ:: Office Chair uncomfortable, Booked room for 4 people, they gave Queen Bed, Full pull out. 4 adults don't fit and they didn't have a roll away option. Kitchen area very tight, very difficult to get from the food area to sitting area.

Positiv:: Clean and comfortable, and a huge room/suite. I was not on an extended stay, but when I am, this is the type of room I want! The kitchen was fully stocked; I definitely could have cooked all my meals. Staff was friendly, breakfast was great (omelettes cooked to order, plus buffet), buildings were locked, and the location is right on the highway, which is convenient.

Negativ:: No problems!

Negativ:: The internet was super slow. Very frustrating.

Positiv:: Sauber und komfortabel, und ein riesiges Zimmer/Suite. Ich war nicht auf einem längeren Aufenthalt, aber wenn ich es bin, dies ist die Art von Zimmer, die ich möchte! Die Küche war voll ausgestattet; ich auf jeden Fall alle meine Mahlzeiten zubereiten können. Das Personal war freundlich, das Frühstück war großartig (auf Wunsch zubereitete Omelettes, plus Buffet), Gebäude waren verschlossen , und die Lage ist direkt an der Autobahn, was praktisch ist.

Negativ:: Kein Problem!

Positiv:: It was very nice. Alot better than I expected looking from the outside.

Positiv:: The cookies

Negativ:: We were on a floor where people slammed their doors at 3 am kids played in the halls. Our room was so small and for the price I paid it could have been bigger. I have stayed at less expensive places and gotten more room for the price. The vent over the door was bent, there were bugs in the room ants. the desk chair looked like it belonged to a game...flat and worn out. Not enough pillows this was not a good stay.

Positiv:: The room was extremely clean, nice and spacious. The bed and couch were comfortable. The bathroom was very clean.

Negativ:: The walls are TOO THIN. Neither one of us slept because we could hear EVERY SINGLE WORD of conversation the people staying in the room next to us were saying. They were not shouting, only speaking, and we could hear them. They talked all night long and smoked cigarettes, which we could smell through the adjoining door located at the back of our room. We would have had a perfect stay, but this seriously negated any good experience we may have had. And the hotel charged me an extra $12 from what my original booking was priced at. They did not inform me of this and I had to find out by looking at my bank account and calling them. I received some lame excuse about them having issues with credit card fraud, so they overcharge your card for their safety. She told me after 3-5 business days, my money should come back into my account. Thanks for informing me of this, Hilton. She completed her statement to me with "this is an uncommon hotel practice". Dumbfounded, I ended up thanking her for taking my money and confusing me. Needless to say, I will NOT be returning to this hotel ever again.

Positiv:: The room was nice. The food was EXCELLENT! Overall, I had a wonderful stay.

Negativ:: Though I know they cannot do anything about it, I didn't like the channel selections available on the TV.

Positiv:: Nothing

Negativ:: Couldnt make my reservation due to a family emergency. The hotel wouldn't refund me my room. I will never stay at ANY Hilt on hotel EVER AGAIN.

Negativ:: One of the staff members tried to hustle me for breakfast upon check in. He said breakfast was not complimentary, but He could give it to me for $15 extra. After I said no that's ok, he said I'll give it to you for free then. Of course I took it, but why not say that in the first place instead of asking me for $15 extra? HUSTLE MOVE.

Positiv:: Clean room.

Negativ:: No bath robe provided. Only 2 keys for 4 adults. Not enough towels. Front desk person was slow and taking a long time for checkin.

Negativ:: Didn't give me back my deposit! Rude people, poor service, no one answers the phone and room service is a joke

Positiv:: The cookie

Negativ:: They gave me a dirty room to start and then were rude about it

Positiv:: The cookie.

Negativ:: Not having a do not disturb sign. I would have liked to sleep in.

Positiv:: Staff was very friendly and helpful.

Negativ:: Loved everything

Positiv:: Nichts

Negativ:: meine Reservierung machen konnte wegen einer dringenden Familienangelegenheit. Das Hotel würde mir mein Zimmer nicht zurückerstattet. Ich werde nie wieder in einem Hotel je wieder auf umzubauen.

Positiv:: Sauberes Zimmer.

Negativ:: Keine Bademäntel zur Verfügung gestellt. Nur 2 Schlüssel für 4 Erwachsene. Nicht genug Handtücher. Das Personal an der Rezeption war langsam und brauchte eine lange Zeit für Check-in.

Positiv:: Hotel had a "manager's reception" with free beer, wine and food. Very cool.

Positiv:: The room was nice and clean and quiet. The front desk seemed to be struggling with checking people and answering questions. The rest of the staff was there to strictly do their job. They were not concerned with greeting guests and serving them. We would stay here again but the hotel has room for improvement.

Negativ:: The breakfast was fair. The breakfast serving area is extremely small for the size of the hotel and number of guests. The layout of breakfast and flow of the breakfast line is inefficient.

Positiv:: The room design was appealing and comfortable. One of the best hotel beds I have ever slept in (and I travel a fair amount). Good breakfast.

Positiv:: Free no-fuss wifi

Positiv:: Hotel hatte ein "Manager's Reception" mit kostenlosem Bier, Wein und Essen. Sehr cool.

Positiv:: Pool

Negativ:: Poor rooms,no oven or pots

Positiv:: The staff was friendly

Negativ:: Terrible odor in the room from what smelled like someone that had been cooking in there previously.

Positiv:: I think the staff were trying to do the best job but the situation is out of their hand. I feel the management does not even care about the business, the customer.

Negativ:: It was being advertised with breakfast. Upon checkin, the front desk staff reminded us the breakfast area and time. 6:45am, I went down and see no breakfast so I asked. There is no breakfast and the advise is to complain to manager and she not availabl

Positiv:: Location

Negativ:: Lighting in room and bathroom was terrible.., too dark.

Positiv:: Good Location. Large modern room. WiFi. Cable TV. Comfortable bed. 4 pillows! Quiet. Friendly Staff. Digital temperature readout on AC/Heater. Nice Vanity/Sink area. Good Coffee at grab and go breakfast.

Negativ:: WiFi a little difficult to connect to. Electrical outlets only on one side of bed. No 'constant on' fan setting for AC/Heater. Vanity Sink stopped up (Rm 265). Phone across room instead of next to bed. Too expensive.

Positiv:: The staff. Hotel Employee was very friendly and accommodating.

Positiv:: The location ND the fact that it is like an apartment of my own.

Negativ:: No. I liked everything about it.

Positiv:: Everything

Positiv:: Large comfortable bed. Large room. Cable TV. WiFi. Great location. Quiet.

Negativ:: No 'constant on fan' setting on heater. HBO would be much better than SHOWtime. Too expensive.

Positiv:: The price and condition of the room.

Negativ:: None

Positiv:: Location was good had to request cooking utensils ,had to request hotel maintenance to get A/C to work and light bulbs . They got A/C to work however did not cool the room !!!!

Positiv:: Location

Negativ:: Poor service

Negativ:: It smells nasty inside the room. The floor is sticky really gross feeling

Positiv:: Lobby looks clean; Good number of channels on TV

Negativ:: Dirty carpet in rooms; Broken fixtures; Cigarette smoke smell; No places to eat close by

Positiv:: almost nothing !!

Negativ:: the place smells very bad, and the "non-smoking room" we got smelled like someone was smoking all day in it. and i can't get around the fact that there is NO ELEVATOR in this place !! we have a 4 months old baby and we couldn't even get to our room on the 2nd floor, so they had to give us a room with 2 smaller beds in the ground floor. the place is very noisy due to close proximity to the highway and a railroad, and we could almost hear every step that the guy next door took. my wife got stuck in the bathroom, and we had to fight the door to get it to open ! total waste of money !!

Positiv:: the staff were friendly

Negativ:: the facility was in disrepair. shower door wouldn't shut . The bathroom door wouldn't shut. The air conditioner didn't work. The staff ?? that arrived on Monday morning at 5am were so noisey we could hear what they were saying in our rooms. We had 3 rooms 2 were upstairs and 1 was downstairs . everyone commented on the noise. i just assumed it was staff. 3 guys talking at the top of their lungs

Positiv:: good value for price of room

Negativ:: I would liked some fruit or yogurt included in continental breakfast. I don't do a lot of sugar and everything beyond coffee and juice was full of sugar

Negativ:: Es riecht schlimm im Zimmer. Der Boden ist klebrig wirklich eklig Gefühl

Positiv:: Room placement

Negativ:: The so called security guard . He provided NO SIGNIFICANT security. Only threats, intimidation, and harassment. Tried to inimidate me, by giving ME 5 MINUTES TO GET OF MY ROOM. He accused me of having a prostitute in my room! I told him to come immediately to my room. OF COURSE I WAS THE ONLY ONE PRESENT. HE SHOULD BE TERMINATED IMMEDIATELY! !!

Positiv:: Staff was very nice.

Negativ:: the room was dirty ,specially the pillows

Positiv:: Das Personal war sehr nett.

Negativ:: Das Zimmer war schmutzig, besonders die Kissen