Hotels in Richardson

The hotel was exactly what I needed & wanted,nothing to expensive & fancy it served my needs perfectly.The location was perfect only about 15 or 20 minutes to my son's house.Good location for reaching the expressways to get anywhere you needed to be.I certainly would stay with them again.

I won't stay here again. Taking the hotel off my options for this trip next year. There is 'stuff' on the picture frames, stains on the curtains, no hangers, a phone without digits or buttons and doesn't work plus the bed is like lying on the floor. There are exposed nail holes in the walls (as if they just didn't feel like filling them when they removed artwork). Paper thin walls allowed me to arise with the baby next door. 1 treadmill in the fitness room (which I should have checked before booking) and as a runner, that is a huge feature for me. While it is a less expensive hotel, I've stayed in Homesteads in Austin for the same price and were absolutely happy, I've also staying in Homestead in a different part of Dallas for the same price and was extremely pleased with their accommodations.

The room was very nice with a large desk a comfortable chair

The toilet kept running all night. The room was arranged so you could only watch TV in bed and the window was blocked by the desk. The refridgerator was barely cold even turned up high

very quiet and very comfortable

parking was fairly difficult in the evening

The indoor pool

No extra fold out bed. I booked a room for 4 adults and the choice s were a king or two doubles. No fold out couch in the room. No wifi for my kids kindles and you have to pay to park! $15 a day for self park! In Richardson!!!!!!!

Indoor pool is not heated as advertised. Staff was informed of issued and nothing was done to remedy problem. In fact the staff said that all was fine with the pool. Parking fees are also falsely advertised, we informed clerk upon check in and staff verified that indeed the advertised fee was correct, upon leaving garage after checkout, parking attendant charged the fee that was posted on signage. We are very disappointed and dissatisfied with our stay and with the staff and false advertising!

One of the staff members tried to hustle me for breakfast upon check in. He said breakfast was not complimentary, but He could give it to me for $15 extra. After I said no that's ok, he said I'll give it to you for free then. Of course I took it, but why not say that in the first place instead of asking me for $15 extra? HUSTLE MOVE.

Clean room.

No bath robe provided. Only 2 keys for 4 adults. Not enough towels. Front desk person was slow and taking a long time for checkin.

The room was nice and clean and quiet. The front desk seemed to be struggling with checking people and answering questions. The rest of the staff was there to strictly do their job. They were not concerned with greeting guests and serving them. We would stay here again but the hotel has room for improvement.

The breakfast was fair. The breakfast serving area is extremely small for the size of the hotel and number of guests. The layout of breakfast and flow of the breakfast line is inefficient.

The room design was appealing and comfortable. One of the best hotel beds I have ever slept in (and I travel a fair amount). Good breakfast.

Room was quiet and hotel was very clean. Paid extra for the breakfast, and glad we did. Fresh and made-to-order. Front desk clerk was warm and friendly. Will stay here again.

The check in area was hard to locate. You had to go in and walk down long hallway to find it. It just was not inviting!!

Die Lage war großartig.

Not much to like

Adult advertisements on TV if not switched over to a specific "area". The staff was very confused by my payment through hotels.com. Did not give me a good feeling that I would not be double charged for my stay. Would not answer direct questions about billing. The room was not what I would have expected from a Holiday Inn. The finish on the furniture was peeling off. The room was very dusty. The hallways were very dimly lit. I would not recommend this location to anyone.

It was very nice. Alot better than I expected looking from the outside.

The location and I definitely received the expectations received for the price I paid.

The location is perfect and the price very reasonable for the location. The bed was comfortable and the room was 'reasonably' clean ........ BUT (see below)

1. You can ONLY book through the internet. This motel does not accept direct bookings. 2. The room was very HOT when we arrived. No effort was made to turn on the A/C prior to our arrival. 3. Breakfast was awful! Filthy room. No juice. Toaster br

Clean rooms, nice staff. Had to pay for breakfast but very good

This guest did not leave comments about this hotel.

Room placement

The so called security guard . He provided NO SIGNIFICANT security. Only threats, intimidation, and harassment. Tried to inimidate me, by giving ME 5 MINUTES TO GET OF MY ROOM. He accused me of having a prostitute in my room! I told him to come immediately to my room. OF COURSE I WAS THE ONLY ONE PRESENT. HE SHOULD BE TERMINATED IMMEDIATELY! !!

Staff was very nice.

the room was dirty ,specially the pillows

Lobby looks clean; Good number of channels on TV

Dirty carpet in rooms; Broken fixtures; Cigarette smoke smell; No places to eat close by

almost nothing !!

the place smells very bad, and the "non-smoking room" we got smelled like someone was smoking all day in it. and i can't get around the fact that there is NO ELEVATOR in this place !! we have a 4 months old baby and we couldn't even get to our room on the 2nd floor, so they had to give us a room with 2 smaller beds in the ground floor. the place is very noisy due to close proximity to the highway and a railroad, and we could almost hear every step that the guy next door took. my wife got stuck in the bathroom, and we had to fight the door to get it to open ! total waste of money !!

The hotel is very nice and the breakfast very good.

This guest did not leave comments about this hotel.

I stayed in the 2 story suite and thoroughly enjoyed the option to shut the shudders to keep lighting out. Also, the bed and comforter were totally conducive to keeping me relaxed and sleeping sooo comfortably.RZ

It's good value for money and is in a once part of town. It's clean for what it is and the front desk is helpful.

It is quite dated and the televisions are always out of order. The Internet is always slow and the rooms need to be remodeled.

The internet was super slow. Very frustrating.

The place was nearly empty...which is also a little creepy. The guy at the front desk was friendly and efficient.

It's easy to tell this was formerly a smokers hotel. Due to my back issues, I had to sleep on the floor. When I woke up I felt like I'd spent the night at a nightclub that was full of smokers. My sinuses burned and my sense of smell was out of whack for a couple days after. There were a handful of trash cans in the lobby catching leaks while it was raining. The WiFi was strong but didn't take traffic the whole time we were there.

Rooms very clean and even through a renovation process they have done a great job of meeting all of our needs!

Kitchenette was great, complete with fridge! Even dishes and all you would need if staying longer! Breakfast was ok, the eggs are not the greatest but it was nice that they had waffles!

The only thing I didn't like was the bed, it was super hard and uncomfortable. Everything else was great!

the contential breakfast

3:00 check in

clean updated good shower everything included no extra cost for breakfast or parking

really nice hotel. Suites are setup nice. Beds are good. liked the kitchenette. overall give it a 4 out of 5.

there was trash behind the bathroom door on the floor when we got there and the sheets on the hideabed weren't clean.

WiFi Large TV Very comfortable bed Nice, modern, large, room Quiet

Non-digital temp setting/read-out for AC/Heat unit No HBO Too expensive

There was no true if one of the kids stole my credit card and book the room and the car and now I can't get a refund for it, I caught them before they think you going to use it they wouldn't be able to use it anyway I don't know how they thought they woul

Would be able to check in I wish you guys had things for like this when there's a special circumstance as this. I read it says it under no conditions we can cancel these which I think is crazy because it's not my fault if somebody took my credit card got

great room, great facility, no breakfast

no breakfast

Staff is always friendly and helpful.

The bed in our room closely resembled concrete.

Nothing

The rooms were dirty.the first room toilet was not clean and then we had ants in the room Ac did not work

The location is good, the staff is amazing and super friendly. The manager goes above and beyond to make sure you enjoy your stay

N/a

Loved that the room had like a small kitchen.

The design and character of the hotel is amazing.

The walls aren't really walls they are partitions and so we heard both of our neighbors having sex.

Liked the new nice beds. The pillows were a little soft but everyone is picky about pillows. Clean. Friendly staff. Quick service.

The lobby was way loud. They were hosting a party at the bar/lobby/party room. Couldn't hear during checkin. We could also here some music and we were on the 3rd floor.

It was quiet and relaxing.

I didn't like the long walk to my room as I was exhausted.

Total room cost of around $65 was a great deal....probably due to a little construction in the lobby.

Was great friendly service

Nothing

Nothing

Looked like they would kidnap you and sell you in the black market

Good on everytin

All good

The area for other activities

There was no glasses in the room. ..call the front desk..No glasses was ever deliver to the room..I call 2 times. There was no drinking glasses in the room

Friendly helpful staff

No

This guest did not leave comments about this hotel.

I thought the rooms would have had utincils and basic meal prep items, considering it had a stove and small kitchen area. We stayed one night and besides those things it met our expectations.

Nothing

Everything