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Das Personal war sehr freundlich, wirkte hilfsbereit und schien Spaß an der Arbeit zu haben. Tote Wanzen in der unteren Lampen. Die Kunst an den Wänden wurde nicht regelmäßig abgestaubt. Aber alles sehr sauber.
schöner Pool und schöne saubere Zimmer; ganze Anlage erscheint sehr gepflegt leider kein Frühstück inkl.
Die Zimmer haben nichteinmal eine Kaffeemaschine. Ernsthaft? Für die Preise sollte sowas in jedem Zimmer sein. Kein Kühlschrank oder eine Mikrowelle. Nur ok für eine Nacht. Nettes Personal. Und keine Ungeziefer. Immer ein Plus.
freundliche und hilfsbereite Mitarbeiter alter, schmutziger Pool - Lage direkt am Highway und Einfahrt McDrive (also unglaublich laut) - dreckige Decken auf den Betten
close to where i was headed
Very comfortable spacious room. Complimentary Wi-Fi. Breakfast was fantastic...hot and cold food choices. Room was quiet and peaceful with easy temp control. Staff was pleasant, accommodating and made us feel welcomed. Cleaning products had an unpleasant scent. It was everywhere, including the elevators, and reminded me of a hospital. Otherwise wonderful and we will definitely stay again.
Hotel was fine - but it's located in a retail park with nothing useful or interesting with in walking distance.
Good location, very friendly staff, clean rooms Improve the breakfast!
i don't usually like to leave negative comments, but I was woken up by the person who stayed on the 3rd floor after I went to bed and before I was planning on getting up. I could hear them walking all throughout the room so I did not sleep well at all. Almost like they had a sleep issue and they were up frequently.
Sie hatten ein sehr gutes Frühstück im Preis enthalten. Es gab viele Optionen für alle und eine Gastgeberin war hier die ganze Zeit präsent zum sauber machen und den Kunden zu helfen. Es war ein riesiger Fleck auf dem Teppich direkt vor die Zimmertür. Es hat mich die Sauberkeit der Zimmer in Frage stellen lassen. Aber ich muss auch sagen, dass alles im Zimmer sehr sauber war. Der Nachttisch Schublade hatte einen fehlenden Griff. Diese beiden Dinge kombiniert gaben mir den Eindruck, dass das Hotel alt ist und Aufmerksamkeit braucht.
price quoted on Kayak different upon checkout! Not cool -- I was quoted a price of $66 (which came to a total of $71 after taxes). When I showed up the front office charged me $71 base price and with taxes it came to over $80. Something went wrong with the pricing and it took me by surprise.
Äußere Eindruck täuscht, Zimmer sind sehr sauber und ordentlich, es ist auch alles am Zimmer was man bracht, sogar Kaffee, auch eine Eismaschine. Rezeptionist war auch nett und hilfsbereit. Frühstück war gut, aber nicht vielfältig bzw. werden Bagels nicht nachgereicht
Preis Leistungsverhältnis keine Angaben
Lage Etwas Schimmel in der Dusche, bekam keine extra Handtücher geliefert. musste in die Lobby für Eis und Handtücher. Nur Handtücher für 2 von 3 Gästen bereitgelegt
Charmantes Boutique Hotel ... gute Restaurants sind zu Fuß erreichbar und der Charme der Great wine Country
The hotel is 20 minutes from everything. At first I was nervous that it was right off the highway but that was nothing to be concerned about. It is very quiet. Views are of the adjacent vineyard. The grounds are lovely and full of surprises (like the bocce court). The food was fantastic (the main restaurant and John Ash). The rooms are so spacious and comfortable. Best value in wine country. There is nothing not to like.
Actually the room was ok and the hotel in general was nice and well mantained The location is far from any "life form". Actually you have to drive for miles to reach places. The absence of free internet in the room.
It was an ok hotel. Nothing was wrong with it per se. Nothing was great either. The bathroom, the bed, the room: all adequete. Don't expect magic and luxury and it's the right place to stay. In fairness it was clean. The staff wasn't informative. Ask them for recommended wineries, they google the exact same list you could, and read it to you. Ask for a restaurant, they'll tell you the ones you passed on your drive in.
Very good standards
A first class hotel, suitable for visiting the Napa & Sonoma Valleys. The hotel is on the outskirt of Santa Rosa and not in walking distance of its restaurants.
Privacy Old falling apart furniture
Location and service level. I felt they could have opened the kitchens earlier and made a runners breakfast. We were there for the healdsburg half marathon. I would have definitely have paid for a nice bowl of oatmeal at 5am....the run started at 7.15am. Just a thought.
Cobwebs in corners of bathroom
The front desk was very polite handling my complaint and agreed to refund half of my room charge if Kayak initiated the reduction Mold poisoning
The rooms were nice really clean but the corridors and walk ways looked old and needed a updating. No big deal it was overall a very nice hotel. updating of carpet and stairways.
Gym facility. Low rise hotel. Luxury
The central location in the wine valley, and the evening wine taste were the best things
freundlicher Empfang. Waschmöglichkeit. Poolanlage schön und sauber
Es gibt Eisautomaten zur Selbstbedienung; sehr ruhig, obwohl viele Familien mit KIndern anwesend waren; Anlage ist sehr gepflegt; 2x in der Woche kann man Tanzen (Salza bzw. Swing) Aufhängung einer Gardine war defekt. Über 3 Tage wurde es nicht repariert.
Clean, good-sized room and bathroom. Full amenities (mini-fridge, microwave, cable, wifi, coffee, iron and board, hair dryer) plus complimentary in-room snacks and juice. Cordial, helpful office staff and attentive housekeeping staff. Near major mall for provisions and eats. On major street (but not noisy) with easy access to nearby downtown. Upgrade from regular door keys to secure card system would be nice.
Very clean and felt safe. The owner/manager seems to live on site, which is reassuring. Good amenities (microwave, fridge, hair dryer, ironing board). Free wifi, though it was spotty at times. Free breakfast snacks in the room (various granola bars and juices). Location is convenient to freeway. Downsides, the bedding and curtains were thin and minimal. It was hard to close the curtains all the way, and I wished I had brought a blanket of my own. The walls were also thin. It was easy to hear street noise and neighbors above, even though I kept the fan going all night. Overall a solid choice for the price point. If you want to sleep better, bing earplugs or pay more to go somewhere else.
Room was clean with convenient amenities; fridge, microwave, etc. Staff was very friendly and accommodating. The bed was comfortable and had plenty of pillows! I always appreciate a place that doesn't skimp on pillows. Location is decent, close to interstate and walkable (during daylight) from downtown. Although a channel guide is provided by the hotel, the tv could use an update and the wifi did not work. First world problems...
Clean, nice staff.. Uncomfortable beds, bare minimum room it felt a. Bit like a prison cell, breakfast wasn't very good just granola bars coffee and sunny D stuff. It didn't add anything to the trip
Zentral gelegen, um alles auf unserer Reiseroute zu erkunden Mikrowelle und Kühlschrank im Zimmer Trockene Luft im Zimmer Weder gut noch schrecklich Durchschnittliches Bett Fade Einrichtung Muss renoviert werden
Schöne, saubere Zimmer, alte Badezimmer. Keine Annehmlichkeiten, es ist 2016 geht mit der Zeit.
That it was available. They have renovated the rooms and I hate the beds and the bedding. It was not soft and it was very uncomfortable. Also, there are blinds and no drapes and it did NOT block out light. It was not dark enough with the lights out. I liked it better before!
I liked the fact that it was close to the highway. The room did not seem clean, especially the bathroom looked yucky.
Great staff, great room - classier than you'd expect for $-----. Really a pleasure.