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Charmantes Boutique Hotel ... gute Restaurants sind zu Fuß erreichbar und der Charme der Great wine Country
Das Personal war freundlich. Das Zimmer war sauber. In der Nähe zum Veranstaltungsort für Konferenzen. Gutes kontinentales Frühstück. Nähe von Obdachlosen Shelter und Lage des Parkplatzes.
Lage Etwas Schimmel in der Dusche, bekam keine extra Handtücher geliefert. musste in die Lobby für Eis und Handtücher. Nur Handtücher für 2 von 3 Gästen bereitgelegt
The grounds of this Property were immaculately groomed and fountains, potted plants, and bushes were so attractive. The walkways meandered through property and included a lit Bocce Ball court and a walking trail. Our King Bedroom included a patio facing the vineyard accessed by an attractive doorway. Our room was nicely decorated and included two stuffed arm chairs for our comfort. We also had a credenza and a work desk with chair. There was plenty of room and the bathroom was very nicely appointed. We ate in their dining room which was beautifully lit with tiny lights and elegant décor. Food was fabulous and plenty of choices and excellent presentation. Every bit was delicious. We also ordered one breakfast through room service and our eggs benedict were perfect! Coffee hot and O.J. cold and flavorful. Complimentary bottle of wine & 2 waters. We would definitely stay again! This is not really a dislike, for me the large bath was a little tall but my husband loved it. It was a nice oval soaking tub in the shower enclosure. They had grab bars for safety so that was easy.
The hotel is 20 minutes from everything. At first I was nervous that it was right off the highway but that was nothing to be concerned about. It is very quiet. Views are of the adjacent vineyard. The grounds are lovely and full of surprises (like the bocce court). The food was fantastic (the main restaurant and John Ash). The rooms are so spacious and comfortable. Best value in wine country. There is nothing not to like.
Privacy Old falling apart furniture
The front desk was very polite handling my complaint and agreed to refund half of my room charge if Kayak initiated the reduction Mold poisoning
A first class hotel, suitable for visiting the Napa & Sonoma Valleys. The hotel is on the outskirt of Santa Rosa and not in walking distance of its restaurants.
The central location in the wine valley, and the evening wine taste were the best things
The rooms were nice really clean but the corridors and walk ways looked old and needed a updating. No big deal it was overall a very nice hotel. updating of carpet and stairways.
It was an ok hotel. Nothing was wrong with it per se. Nothing was great either. The bathroom, the bed, the room: all adequete. Don't expect magic and luxury and it's the right place to stay. In fairness it was clean. The staff wasn't informative. Ask them for recommended wineries, they google the exact same list you could, and read it to you. Ask for a restaurant, they'll tell you the ones you passed on your drive in.
Clean rooms, friendly staff, and met our needs (we just needed a simple place to stay before an Ironman race). There was a $10 parking fee, which seemed odd as this isn't a city with limited parking. There were huge parking lots, so this just seemed like a bit of greediness on the hotel's part.
Very good standards
Gym facility. Low rise hotel. Luxury
Location and service level. I felt they could have opened the kitchens earlier and made a runners breakfast. We were there for the healdsburg half marathon. I would have definitely have paid for a nice bowl of oatmeal at 5am....the run started at 7.15am. Just a thought.
Cobwebs in corners of bathroom
Actually the room was ok and the hotel in general was nice and well mantained The location is far from any "life form". Actually you have to drive for miles to reach places. The absence of free internet in the room.
Ich genoss den Pool um die Kinder beschäftigt zu halten Die Check-out-Zeit ist zu früh um 11 Uhr. Wenn es eine extra Stunde gäbe, wäre es großartig!
Es gibt Eisautomaten zur Selbstbedienung; sehr ruhig, obwohl viele Familien mit KIndern anwesend waren; Anlage ist sehr gepflegt; 2x in der Woche kann man Tanzen (Salza bzw. Swing) Aufhängung einer Gardine war defekt. Über 3 Tage wurde es nicht repariert.
freundlicher Empfang. Waschmöglichkeit. Poolanlage schön und sauber
Room was nice and clean, and had everything we needed plus a lovely patio to boot! The staff was very nice and friendly. They even allowed us to stay an extra hour. Loved the mini kitchen as well; nice and stocked.
Bed, roominess, free breakfast, convenient location Nothing
Very clean, nice air conditioning, our room had a patio near the pool, very pleased with this hotel!
comfortable beds clean hot rooms during day a/c not effecient no receipt overpriced
Well located for our needs. Clean and comfortable. Had to walk around the building every day to get our room key recoded to be able to get into our room. One of the clerks didn't even ask for ID or ask questions. Just did it. Did not make feel very secure. The manager told me, " yeah, it happens. Have a nice day."
Location Rude uncommunicative staff. My AC did not work for 2 days and the desk clerks did Not do anything for 2 days and she was rude to me and nasty Because I complained.
comfortable rooms good wifi good breakfast I'd stay again for the price I paid
Only the breakfast was decent. There was a condom wrapper in our room, they booked us in a smoking room and couldn't switch us, the a/c was crazy loud, and there are homeless people and abandoned shopping carts all around.
two problems we had was that a glass table was broken at the pool during the night and no one was going to be able for a couple of days to clean it up, so the pools was closed to the disappointment of my grand kids. Also as we were checking out there was a two dollar per room charge, we had two rooms, added to our bill which had already been paid to Kayak in full before the tri[p.
I didnt get to stay because of some "HIDDEDN" cost. When I ask to splut the payment I was told I couldnt and when I asked for a manager, they dont have one on the weekends? So I cancelled the reservation.
Schöne, saubere Zimmer, alte Badezimmer. Keine Annehmlichkeiten, es ist 2016 geht mit der Zeit.
Zentral gelegen, um alles auf unserer Reiseroute zu erkunden Mikrowelle und Kühlschrank im Zimmer Trockene Luft im Zimmer Weder gut noch schrecklich Durchschnittliches Bett Fade Einrichtung Muss renoviert werden
Clean and much cheaper than other hotels in the area. No frills and maybe not the best neighborhood but overall well worth the low price. Staff was efficient and the rooms were decent.
Rooms were very clean and well appointed. Breakfast was generous for the overall price of the room. Pool area was very spacious --
Salad and other produce was fresh. My friend ordered regular black iced tea and they brewed it fresh for her and gave her the extra in a cup to go. Salad was a little tasteless and the salad dressing was extremely thick. The dressing did not easily poor from the small pitcher it was served in. Turkey sausage for breakfast lacked much flavor. Fruit substitution at breakfast was extremely small portion. The cut up fruit was served on the plate in a separate cup and the cup was about half empty.
Clean, comfortable rooms, great food and beverage options, and super welcoming staff made this hotel one I will visit again next time I am in town.
Clean, good-sized room and bathroom. Full amenities (mini-fridge, microwave, cable, wifi, coffee, iron and board, hair dryer) plus complimentary in-room snacks and juice. Cordial, helpful office staff and attentive housekeeping staff. Near major mall for provisions and eats. On major street (but not noisy) with easy access to nearby downtown. Upgrade from regular door keys to secure card system would be nice.
Clean, nice staff.. Uncomfortable beds, bare minimum room it felt a. Bit like a prison cell, breakfast wasn't very good just granola bars coffee and sunny D stuff. It didn't add anything to the trip
Room was clean with convenient amenities; fridge, microwave, etc. Staff was very friendly and accommodating. The bed was comfortable and had plenty of pillows! I always appreciate a place that doesn't skimp on pillows. Location is decent, close to interstate and walkable (during daylight) from downtown. Although a channel guide is provided by the hotel, the tv could use an update and the wifi did not work. First world problems...
Very clean and felt safe. The owner/manager seems to live on site, which is reassuring. Good amenities (microwave, fridge, hair dryer, ironing board). Free wifi, though it was spotty at times. Free breakfast snacks in the room (various granola bars and juices). Location is convenient to freeway. Downsides, the bedding and curtains were thin and minimal. It was hard to close the curtains all the way, and I wished I had brought a blanket of my own. The walls were also thin. It was easy to hear street noise and neighbors above, even though I kept the fan going all night. Overall a solid choice for the price point. If you want to sleep better, bing earplugs or pay more to go somewhere else.