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the hotels nearness to the city's amenities and tourist facilities ; also the views of the mountains no safety deposit box in the room and no mini-bar
Very easy to find one's way about. Excellently designed for a small convention Nothing to complain of, but the restaurant prices were rather expensive, and not much variety for a senior like me.
cleanliness, good room size, view!! pillows were to puffy. My neck was angled too high and got a sore neck
Good check in and pool facilities. Our room was fairly basic for the price paid but pleasant. Not really other than the price per night.
I liked a lot - quite luxury and location I left some items in the room was dismayed that the hotel does not attempt to contact the last room occupant when housekeeping finds the items. I am still waiting for a return callto housekeeping for my call inquiry re missing item......
Hotel room had a great view of the river and the staff was very professional at check in. The reservation was lost and we spent several minutes at check in.
The staff was very warm and friendly. The hot tub was very dirty
close to downtown
The building is gorgeous, the staff are friendly, and the surroundings are very pretty as well. I had been in Saskatoon before for school and always dreamed of getting to stay at the Bessborough. I finally did this time, and I'm so glad. Very highly recommended! Nothing to say really.
Location is fabulous. The hotel look, inside & out is stunning and extravagant. My only wish would be that they could have the same wonderful beds as the Sheraton across the street!
Free Internet, Restaurant facilities available late at night. Narrow doorways.
the service was excellent, the restaurant had excellent food, loved the atrium and the pool, a great little gym. n/a
The restaurant staff were very nice and helpful. The food was very good. Check in was painful. The desk clerk was not quickly helpful and excuses relating to booking on line versus booking directly with the hotel eliminated any "guarantee" of room availability. Beds were very bad, they need replacing.
We stayed for 4 nights and the pigeon who liked to sit outside our window was the only thing we heard. There was no hotel or hallway noise. The restaurant staff were wonderful with our kids. The kids really liked the bridge at the pool.
Staff were pleasant and helpful. It was close to the airport as we were flying out of the city.
The staff were very cordial and friendly as well as being very helpful. The room was nice with ample heating and cooling. Meals at Botanica were excellent. There was a bit of a problem getting hot water, but they responded quickly with a serviceman who advised us as to how to get around the situation.
Coming from Saskatoon, I know that the Saskatoon Inn has been around forever, it was surprisingly modern and extremely clean. We only stayed one night but it was a great stay!
nice hotel and in a good location for what we were there for
Good price It took a long time to get air mattress and the sheets never did come . Mattress was dirty on plush side. Good thing we had a sleeping bag I didn't like the clear glass door on the bathroom. When one person was up In the night to bathroom the whole room woke up due to light and banging lock.
All the staff were very friendly and helpful no complaints
The bed was very comfortable and they did give us a price break for the hassle we received. (See below) The checkout time was good. When I reserved, I added a note that we would be there very late and that I expected a non smoking room with two beds to be reserved for us. When we got there, they did not have a standard room with 2 queens as I had reserved and in fact booked me into a smoking suite with only one bed and a hide a bed. I was really not impressed! We did get there late (2 am) because of the bad roads, etc. and then I found out they had not held our room for us. They did finally find a non smoking suite with one queen bed and a hide a bed. We requested a lower price. They told me that the reason they didn't have the kind of room I reserved was because I used a third party to reserve.
Nothing, the bed was uncomfortable the room stank of smoke although we requested on smoking and it was grossly over priced see above
The stay was very comfortable and the satff were friendly and helpful There was a roll away bed in teh room and we did not order that. I was asked to push it into the hall rather than a satff person arriving and doing it. If I would have been incapacitated in any way, that would not have been good.
Zentrale Lage, und schnell erreichbar vom Flughafen. Nette Einkaufsgelegenheiten und Restaurants in der Nähe. Zimmer könnten sauberer sein, ist aber vielleicht durch die Umbauarbeiten bedingt nicht möglich. Kein Preisabzug obwohl der Schwimmbadbereich nicht benutzbar war!! Receptionsmitarbeiter sollten besser über Buslinien und evtl. Ausflugsziele Bescheid wissen
The swimming pool was great. Breakfast was excellent. The view from the window was lovely. NA
Location is great..easy to get too..not too big and everyone was very friendly..will stay again..Thank-you, Teresa Aikens
Reasonable food prices and quality of rooms.
It is conveniently located, clean and quiet. The restaurant is not "fine dining," but is certainly good. The rates are very competitive. The free wifi didn't work and it took a while to get the ethernet hookup working (it had been pushed back into the wall).
I liked the fact that our room was awesome and very clean. It was confusing to get into the hotel if you didn't know the city; but our second try we found the entrance.
The location was close to the University and the walking trail along the river. We appreciated the lovely view of the river and the University bridge. Perhaps we should have chosen a more economical establishment.
The front desk / reservations service was great. All the service was very good. the lobby entrance too close to bar and smokers
Even though the hotel was very busy with weddings and a folk festival, I found the atmosphere to be calm and peaceful. The noise level was always reasonable and on the floors where the guest rooms were was very quiet. The staff were all friendly and knowledgable.
Location difficult to control temperature of room. Room was very small and expensive
The rooms were clean and the service was very professional, and the fact that there was Starbucks in the hotel. That the lounge closed early on the last evening of our stay. 5:00pm?
Comfy bed... Booked and spent a pretty good chunk of money to enjoy the waterpark and have a wonderful night out in Saskatoon. Once we had arrived and checked in we were told the water park would be closed for the week. No advance knowledge of this prior... For what we spent we could have stayed at the Bes across the street and stayed in full luxury, instead we chose to stay here where we basically just hung out...
It was quiet and very charming.The staff was very accomadating and it was a relaxing stay.
I like that is clean, and staff are friendly and helpful, also is such a great location The only thing I didn't like was the paper coffee cups
It was overall good! It was clean, staff was friendly and helpful. I booked 3 rooms with Hotels.com and then later had to cancel one room, it was fast and easy and no complications. I liked that there was a restaurant and a bar attached. The restaurant was too full the next day. It would have been a long wait to get seated for breakfast. So we went elsewhere.
Very tired hotel...HVAC and shower didn't work....room smelled.... Needs a serious upgrade!!
Staff was very courteous and accommodating. Suggested best parking for our room, great bellhop helped us in and took the long walk with the bags so we could take the short walk with our newborn baby. No
Clean and quiet room on a security floor
They upgradded us to a large suite in order to accommodate the 5 families in our group who had small children. This gave us a place where they could play and eat to keep them on a child friendly schedule. no continental breakfast.
Location, availability of transportation, restaurant was very good
Staff were very helpful, and our grandkids loved the waterslides and pools. Our room was very roomy and comfortable. Getting a little dated.
This guest did not leave comments about this hotel.
Nothing hotel is old and dirty. Room bedding had old blood on pillow case they did nothing about it Tub base was rusty door hinges in bathroom all rusty Water slide is old and very dirty Room bedding had old blood on pillow case. Tub was rusty. Door hinges in bathroom were rusty. Waterside is old and very duirty and rough and cut kids skin.Booked online and never again. Was on Canadian site and billed us funds which was very upsetting.
Walls not soundproof in room. Very noisy.
Accessibility There was a little noise from adjacent rooms - not enough to call the desk about but enough to keep me awake
staff was very accommodating Did not include breakfast
Location The tv did not work and the shower head fell off while being used and the hot/cold indicator in the shower was installed backwards.
Location was good We chose it for the pool and water slide but part of the pool was closed and the water slide closed part of the time we were there As well the rooms smelt like stale smoke even though they were non smoking rooms.
location and price very good
The hotel staff were all very friendly and helpful. Breakfast was great and the location was within walking distance of many shops/restaurants.
Very close to everything including a shopping mall. I was surprised there was not a complimentary breakfast like I've had at other Hilton hotels.
Fantastically friendly staff... decent room and bed Not a luxury hotel, location just a bit outside core
Well located,clean and comfortable
Great location for all downtown activities. Very convenient for TCU Place conventions and banquets.
The staff was friendly and it was quiet. The bed was very comfortable.
The room and facilities were great The breakfast was quite lacking.
Pet friendly and they had a pet care package! Free toiletries and great breakfast! Very happy with our stay!
we stay at hotels probably at least 21 days a year. We aren't necessarily loyal to one brand, we weren't anyways. For some reason we had never stayed at a Hampton before but now we will now be Hampton Inn regulars. Clean spacious room with everything you need. Huge shower. Pool area open late. Amazing breakfast that I would have easily paid at least $40 to feed my family going to a restaurant. Great selection and tastes wonderful. Late checkout. Friendly staff. Whole hotel in general was clean and had everything you'd need for a comfortable stay. AWESOME AWESOME AWESOME
Clean and quiet Bad pillows
Front Desk personal are great, rooms are very clean as is the rest of the hotel. Restaurants and shopping close by. parking was a bit of an issue if you wanted to park in front of your room due to the restaurant patrons, but not a major problem.
It was convenient to where we needed to be. It was fairly quiet. The parking was very convenient. No, every thing was satisfactory.
The rooms are incredibly clean, the beds are comfy, the staff is friendly and efficient, and the location was perfect for my needs.
It was handy &afordable
Easy check in. free parking outside room.comfy bed clean bathroom
Main floor where reception area, lounge and restaurant are located is musty smelling and has an "old, run down" feeling. However, the room I was booked into appeared to be brand new as well as the hallway for the floor my room was on. Clean smelling and refreshing. I did not like the main floor where the reception area, lounge and restaurant were located as they smelled musty and old and run down.
Access to the Quality Inn was excellent and the rooms were clean and quiet, with a good selection of pillow densities. Staff were attentive and accommodating. The breakfast facilities were excellent. Some work could be done on the water temperature management, as the morning shower alternated between cool and scalding. My only other gripe would be that the fans in the exercise room were the equivalent of small aircraft engines -- I couldn't hear conversation with another person in the room over them.
The staff were great and security were top knotch.Slept very well knowing. Nil.
Room was clean, quiet and comfortable. Tried to upgrade for more money, but at first (until manager became involved) was told I couldn't because I booked online.
staff was very helpful and pleasant. /room was well cleaned
clean quiet excellent breakfast the quilt on the bed the duvet was too heavy
It was an older hotel but just about everything had been upgraded to the most modern amenities. Loved the 2 televisions so the kids could also watch what they wanted in the front room. I would recommend to anyone looking for a great deal.
The price was the best thing, The room was nice, clean and beds were comfortable The continental was a bit less then what we were expecting
Good price and comfortable beds Carpet is getting quite old.
exceptional complimentary breakfast offering. pleasant staff. spacious room. convenient location. short walk (5 blocks) to Saskatoon Inn convention centre. breakfast area triggered fire alarm at 5:50AM
The staff are wonderful and I love that the breakfast does have Gluten Free Bread for Toast (most places do not) That really means a lot to me as I have Celeacs Disease which is a allergy to any grain that contains gluten . Thank you Rugs need to be cleaned
Close to our destination on the north side of town. Even though it was clean and staff were friendly, the decor is tired and in need of an update.
This guest did not leave comments about this hotel.
Great breakfast, all day coffee. Carpets could be updated.
it was convenient distance from where we wanted to be. it is just tired. front door was grubby as were the windows in the breakfast area. the sink in the room was nearly plugged. needs updating .
This guest did not leave comments about this hotel.
Hot breakfast Pillow needs improvement.
It is a nice hotel but no nicer than the Canalta, Oyen AB we stayed in the night before. Is a matter of fact the Canalta was much, much more spacious with a mini sink and microwave. The Canalta was also almost $100. less per night. Also there appears to be no special deals to be found on any of the travel search engines like there are for many other hotels.View of the river was great and the staff were lovely at The James.
Staff were good room did not match what was booked. beds were horrible, especailly fold out. room was not clean. lots of work crews so very load late and early. food did not match website
The staff was friendly, there was a variety for breakfast, and it was a good location for us.
Very neat and clean. Above all the staffs were very pleasing and accommodating this includes the assistant manager. This made you feel at home. Very helpful in clearing certain issues with my ECO discount card for choice hotels. The breakfast lounge was congested to cater the customers. This could be improved with more space and better sitting arrangements.
Not very much. I was very discouraged with our stay. Yes, we were given room 117 right beside the front desk/breakfast area (in spite of me booking 2+ months ahead of time). We were not able to sleep all night for noise of people talking, constantly getting ice or walking down the hall...then early morning breakfast people chatting and doors opening and closing constantly. The bed was very uncomfortable as you could feel the springs in your back. And given this experience, the price was totally overpriced for the value of the stay. We would not come back or recommend this hotel.
I had booked 2 double beds and was told on our arrival that they had overbooked those rooms, but they did have a double bed and a hideaway. Unfortunately my son slept on the hideaway which was very uncomfortable.
The hotel was comfortable and quiet (except early morning). The hallways and stairwells had a bad smell in them. The doors of other rooms clicking & slamming early in the AM was too loud.
The hotel needs some renovations to make one's stay more comfortable. Also, there was no restaurant forcing one to walk or drive across a very busy street.
Clean, comfortable, easy to get to, good parking The hallway smelled strongly of stale cigarette smoke