Swissotel Grand Shanghai

Positiv: Breakfast is very good, as they have a very big and good quality buffet

Positiv: Spacious rooms, comfy beds, such a great stay.

Negativ: Room service came consistently later than requested (10-15 minutes), but overall not a major issue.

Positiv: My fav hotel in Jing An district .

Positiv: Bed and pillows were very comfy.

Negativ: They should have a dedicated room service person on the phone line who is familiar with the in room dining menu. Instead, it's the front desk who answers and depending on who is working they ...

Positiv: Das Zimmer war super, sehr komfortables Bett. Der Kaffee am Morgen ( Nespresso Maschine im Zimmer) war herrlich ! Das Hotel hatte fuer mich die perfekte lage

Negativ: Der Service in der Lobby war gemessen an allem eher verhalten ..

Positiv: Great location and very comfortable hotel. Staff are always friendly and attentive. I asked to be moved to the other side of the hotel away from the air vents because I like to sleep with the window...

Negativ: Could be more vegan options at breakfast. Air conditioning seems hard to regulate. I wonder if it's even possible to change the air con temperature. It was too hot considering you're ...