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das zimmer selbst war sehr ansprechend im bezug auf sauberkeit und komfort... die hotelangestellten waren immer freundlich und zuvorkommend dem gast gegenüber wie es sich für ein hotel dieser klasse zu erwarten ist. ein dickes minus muss leider im punkte frühstück erteilt werden, nicht auf den geschmack bezogen, eher was den service betrifft. die frühstückzeiten sind von 6:30 - 10:30, jedoch ist es für den gast eine art marathon sich dem buffet entlang zu hangeln da es im obersten stockwerk eingenommen werden muss, dieser bereich ist mit seiner drehenden architektur wie ein ring aufgebaut, d.h. das buffet ist ringförmig angeordnet und ist rech lang... der gast muss je nach sitzplatz eine enorme strecke hinter sich bringen um nach der auswahl der speisen wieder an seinen platz zu gelangen, was leider sehr viel zeit kostet. z.b. eintreffen des gas um 10:00, auswahl der speisen bis zur rückkher zu tisch 10:20, frühstücken 10:35, buffet wird abgebaut 10:45
The room is too small. This is not a 4-star standard hotel The bed is only 90 cm wide, and is short. The equipment is old. The window is a little dirty This room can not match its price in any sense. The pic of the hotel is not real, not in the same level with other hotel in China. The most important thing, the attitude of the staff we met for check-in is. terrible. You can made little adjustment after you check in Hoping other visitor check the hotel before you go.
The hotel is in a really nice central area, close to the subway station and shopping mall. The room have hair-dryers, fridge and internet (although internet is not free). Very good price-quality.
It was very frustrating for me that they couldn't speak english and clearly they were not understanding what were my needs. When I checked in, they put me in a 'second' building which is for extended stays. It was not the most luxurious room but it was clean and had what you need. Very small though. Anyways, I thought I could deal with it until I found out that there was no internet conection. I called them and explained what was the situation and NO ACTION was taken. I asked to talk to the manager and after 5 different call transfers, I got to the manager. The manager did not speak english very well and in his broken english he said they were going to send an 'engineer.' After 5 calls and the last one was not very polite, the engineer came and they found out that there was no service at all. They gave me another room in their 'main' building which seemed to be more a hotel room. I can't complain about this as it was a nice hotel room.It is clean, it is very close to the expo , it...
We completed the trip to Shanghai in November 2010. Location of hotel is convenient but its appeal is not impressive at all. The neighborhood is full of over-spill sewage smell like most other Shanghai neighborhoods except Pudong New Area. We booked a room in the main building on the 30th floor. The room was clean but with two major discrepancies. Even when we set the aircon to cool #40not heat#41 only warm air came out and the room temperature kept going up beyond 28 degree C. The shower was cheaply renovated in early 2010 with no shower tub only two pieces of placey-glass glued to the floor. Water leaked out under the door into the bath room the small tiles covering the shower floor kept coming lose and the shower door handle was seriously rusted. Luckily Shanghai was my wifes birthplace and we speak both Mandarin and Shanghaiese so communicating with staff was not a problem. After 5 days we checked out around 9 am and the maid showed up within 10 minutes insisted that we ha...
the room was very small and the bed as hard as a rock but for the price and convenient location it was ok.
During my stay, I feel very comforatable. I can walk out to the nearby restaurants to eat what I want. There is a gym for table tennis across the hotel which is very handy for me . Nearby the Gym there is a large local supermarket store, pretty much you can buy any food or necessity there. From Pudong airport, take #3 airport bus costs 20RMB to get there. The bus stop is just across the street,a walking distance. Also from this stop, you can take the same bus to go to Xu Jia Hui big shopping mall. only one bus stop away. Next time I go to Shanghai, I would consider staying at the same hotel.
This hotel was great in terms of cleanliness and helpful staff. The rooms were very nice (although the single is just that, a small room), and cable TV was a plus (although for English-speakers, your choices are CNN International, HBO, and CCTV 9). The staff was also very helpful, although their English is somewhat limited (but better than average I thought). There is also 24-hour security and room service, although I never tried it. Of course, with the price that travel website offered, this hotel is an excellent pick, except for one thing: location. The location of this hotel is in Xuhui District, Shanghai, which is not bad. But it is at least a 20-minute walk to the nearest subway station (either Damuqiao Rd or Luban Rd Stations) each way, and at night when it is freezing (in the winter) or when you are lugging your luggage, or when trying to catch a train (by subway, it is at least 40 minutes to Shanghai Main Railroad Station, and around 30 to Shanghai South), it is not necessaril...
good location but room was too small do not feel confortable with security.
Comfortable bed and the room is clean. Staffs are friendly too. If the hotel is located in PuXi whould be better.
I had a very pleasant stay, staff was very friendly especially on Horizon club. My dining experience at Nadaman was execellent mainly due to staff.
everything went well I can only propose to take ths hotel. it is very central - no high taxi fees are required.
Good views and location
The location and the hotel facilities were very good. Misunderstandings with staff all the time. Level of English pretty low. I guess it's China experience overall.
Kindness of staff; good location;pleasant rooms & kind service Staff not so experienced regarding follow up buffet; food on buffet mostly luke warm;cuttlery missing; ac often too cold, on 50th floor music too loud and not adequate for breakfast; smoking department next to the food
Buffet (Frühstück + Dinner) vielseitig und gut, allerdings auch teuer Keine Ablagemöglichkeit für Hemden etc. im Zimmer; daher Leben aus dem Koffer.
Freundliches Personal, vor allem in der Küche (betr. Köche) beim Abend-Buffet. Es fehlt ein Regal oder Schrank im Zimmer, d.h., man muss aus dem Koffer leben, da keinerlei Ablage für Hemden o.ä.
großzügige morderne Zimmer, trotz Stadtlage sehr ruhig, auf der Rückseite des Hauses keine Wolkenkratzer in der Nähe = freier Blick Teppichboden überall = unhygienisch, Frühstückspreis für Buffet extrem hoch
Hilfreiche Mitarbeiter im Business Center. Im Vergleich zu diversen früheren Besuchen hat sich der Service im Restaurant verschlechtert, z.T. unaufmerksame und uninteressierte Mitarbeiter. Auch die Qualität des Buffets (abends) hat nachgelassen. Die Ausstattung der Zimmer ist angesichts des Zimmerpreises sehr bescheiden (z.B. keine Kleiderablage).
guter Service, alles unter einem Dach Klimaanlage arbeitete kaum-zu warm im Zimmer
Super Lage, bekanntestes Hotel in Shanghai. Werde es nächstes Mal sofort wieder buchen. Mit dem Taxi sind wir an falschem Ort angekommen. Es gibt ein "New Jin Jiang Hotel" gleich in der Nähr von "Jin Jiang Hotel". Am besten sagt man zum Taxifahrer, Old Jin Jiang Hotel auf Chinesisch, lao jin jiang fan dian.
Sauberkeit, angenehme Athmosphäre! Das gebuchte Zimmer war nicht verfügbar, es musste eine andere Kategorie genommen werden!
Very helpful staff, nice view from window, and is close to a small shopping mall. It is very far from Shanghai. If you have business in Shanghai don't chose this hotel as transportation would eat up your time. The washrooms are very badly designed and sanitary fixtures are outdated. The lighting switches are spread all across the room making it inconvenient to turn the lights on and off.
Staff was discourteous , they intentionally tried to push a bad quality small room to us . When we bluntly refused to accept the small room, and told that we would not stay in this property, they offer other better room, however still on lower floor . Overall a good property but extremely bad employees attitude, pushing bad rooms 1st to customers. Not expected from such chain of hotels
Very good location, no problem with early check in . You can take the subway (metro) from the airport (Line 2) to the hotel door (People Square station). Safety is poor. Anyone can access the elevator. No security and no need to use the room key to get the lift.
Spacious room Luxurious decorations an furniture Kind staff Centric location Amazing sky bar In my rate was not included breakfast, and I feel I pay a lot per night Rooms were not cleaned up throughly every day
Very nice staff !
The hotel was clean and the staff was very friendly. Was upgraded on check-in to a Suite. The room was in good condition with plenty of room. I would stay there again. Nothing I didn't like, Maud provided cplimentary bottled water daily which was nice.
Preis war angemessen. - KEIN WLAN in der Lobby oder in der Executive Lounge, Das Frühstück in der Executive Lounge war eine Unverschämtheit, Der Schreibtisch auf dem Zimmer war nicht zu verwenden, Das Zimmer, obwohl executive gebucht, war kein Stück besser als die Zimmer der normalen Kategorie
Gleaming interiors, eye-catching design, large spacious rooms, comfortable bed (believe me, it's not to be taken for granted in China), central location (less than 5 metro stops from Nanjing Street and People's Park), free broadband in the rooms. Very presitgious neighbourhood. Breakfast at Nikko was almost thrice the price at the nearby Starbucks; so, save your money even though the breakfast spread is large. Not much of a view from the city side or the garden side. The Garden view is not worth paying extra for; I have seen far better Chinese/Japanese gardens.
Enjoyed the stay in a comfortable room, especially the bathroom. Using wire to connect to the internet.
Room nice and comfortable. Pool, gym and spa are fabulous, not to be missed! Breakfast included was just right. Although not completely central, the location was not bad and allowed easy transport around the city. Not all the staff was as helpful as expected in a 5 star hotel. Breakfast food choices were not that wide. Entrance to the hotel is a bit unfriendly for people walking into it.
Nice room and courteous staff Checking out took much longer than I expected as there were insufficient staff at the counter.
Had a very nice stay at the Nikko Hotel Shanghai. Due to an early arrival (9AM), my reserved room was not yet ready, upon which I got upgraded to an Executive Suite. Very nice room and very nice gesture. All in all, the Nikko Hotel is a very new hotel, with good rooms and a very nice breakfast selection. Booking.com rate was 1000 rmb + 15%tax, including breakfast, which was a very good rate vs walk in. Jiansu Metro station (line 2) is about 10 minutes walking (down Yan An road, and up Jiansu street). Hotel had problems / no experience processing a Visa credit card with chip (was obliged to withdraw and pay in cash). Temperature of airconditioning was set very low / cold. Yan An road (elevated highway)is not really inviting to go for a walk.