Hotels in Shanghai

The room is too small. This is not a 4-star standard hotel The bed is only 90 cm wide, and is short. The equipment is old. The window is a little dirty This room can not match its price in any sense. The pic of the hotel is not real, not in the same level with other hotel in China. The most important thing, the attitude of the staff we met for check-in is. terrible. You can made little adjustment after you check in Hoping other visitor check the hotel before you go.

It was very frustrating for me that they couldn't speak english and clearly they were not understanding what were my needs. When I checked in, they put me in a 'second' building which is for extended stays. It was not the most luxurious room but it was clean and had what you need. Very small though. Anyways, I thought I could deal with it until I found out that there was no internet conection. I called them and explained what was the situation and NO ACTION was taken. I asked to talk to the manager and after 5 different call transfers, I got to the manager. The manager did not speak english very well and in his broken english he said they were going to send an 'engineer.' After 5 calls and the last one was not very polite, the engineer came and they found out that there was no service at all. They gave me another room in their 'main' building which seemed to be more a hotel room. I can't complain about this as it was a nice hotel room.It is clean, it is very close to the expo , it...

Comfortable bed and the room is clean. Staffs are friendly too. If the hotel is located in PuXi whould be better.

I had a very pleasant stay, staff was very friendly especially on Horizon club. My dining experience at Nadaman was execellent mainly due to staff.

Good views and location

The location and the hotel facilities were very good. Misunderstandings with staff all the time. Level of English pretty low. I guess it's China experience overall.

Buffet (Frühstück + Dinner) vielseitig und gut, allerdings auch teuer Keine Ablagemöglichkeit für Hemden etc. im Zimmer; daher Leben aus dem Koffer.

Freundliches Personal, vor allem in der Küche (betr. Köche) beim Abend-Buffet. Es fehlt ein Regal oder Schrank im Zimmer, d.h., man muss aus dem Koffer leben, da keinerlei Ablage für Hemden o.ä.

großzügige morderne Zimmer, trotz Stadtlage sehr ruhig, auf der Rückseite des Hauses keine Wolkenkratzer in der Nähe = freier Blick Teppichboden überall = unhygienisch, Frühstückspreis für Buffet extrem hoch

Very helpful staff, nice view from window, and is close to a small shopping mall. It is very far from Shanghai. If you have business in Shanghai don't chose this hotel as transportation would eat up your time. The washrooms are very badly designed and sanitary fixtures are outdated. The lighting switches are spread all across the room making it inconvenient to turn the lights on and off.

Staff was discourteous , they intentionally tried to push a bad quality small room to us . When we bluntly refused to accept the small room, and told that we would not stay in this property, they offer other better room, however still on lower floor . Overall a good property but extremely bad employees attitude, pushing bad rooms 1st to customers. Not expected from such chain of hotels