Hotels in Central Area - Singapur

Positiv:: Großartige Lage, perfekte Größe des Hotels in der Nähe des Bahnhofs, tolles Essen. Das Frühstück war großartig. Sehr freundliches Personal, Lobby, Concierge, Kellnerin, Pool-Personal und Hostess. Zimmer in guter Größe und sehr sauber. Vergessen Sie nicht, das Restaurant in der letzten Etage zu besuchen und an der Bar auf dem Dach etwas zu trinken. Tolle Aussicht auf den Sonnenuntergang und gute Getränke.

Positiv:: Das Frühstück ist ausgezeichnet, das Zimmer ist sehr sauber und ich kann nicht mehr fragen.

Negativ:: Ich wünschte, es gibt eine Mikrowelle auf dem Boden, aber ich glaube, das ist in Singapur nicht üblich.

Positiv:: Excellent location and good facilities. Staff very helpful. Never feels overrun.

Negativ:: Courtyard rooms not as good.

Positiv:: the location, service, public areas settings and food

Negativ:: standard rooms poorly furnished with low quality craftmanship

Positiv:: the service was perfect. Room and bathroom is beautifull.

Negativ:: swimming pool is small and the sauna is at another level. and no smoking area for smokers.

Positiv:: The pool and the service.

Positiv:: Friendly and very professional staff. Excellent quality of food. The Straits Club on the 4th Floor, with a library section

Positiv:: Die Hospitality Lounge für früh- und Spätreisende

Positiv:: Ich übernachte regelmäßig dort, weil die Einrichtungen ausgezeichnet sind und der Service nicht besser sein könnte. Die Lage ist auch ein Vorteil, da man in der Nähe des MRT und der Toe Gardens an der Bucht zum Laufen ist.

Negativ:: Das Ein- und Auschecken ist immer langsam.

Positiv:: Frühstücksbuffet und Service

Negativ:: Die einzige Beschwerde, die ich habe, ist, dass die Temperatur in der Lobby-Bar zu kalt ist, um das wunderbare Ambiente zu genießen, das in diesem Lokal herrscht.

Negativ:: Overall is excellent experience for staying at pan pacific

Positiv:: The old concierge staff who has some difficulty walking - walked me to an ATM nearby

Negativ:: No local amenity for GHA plat

Positiv:: The ambiance is nice and the service is splendid

Negativ:: Swimming pool. Should design to cater for children

Positiv:: I stayed at 1326 and with the view of city lights. Lovely at night and in the morning, view of the pool.

Negativ:: The bar is not as good as others that I have experience, no change for last few years. Below standard of Pan Pac

Negativ:: i didn like the location

Positiv:: Everything seems more spacious than most of the hotels I have stayed in, giving guests an added sense of relaxation

Negativ:: The officer who handed my check-in did not seem to know what she was doing. My guess is that she was new at the job. An apology would go a long way then but none was offered

Positiv:: The hotel is well located, with convenient access to the shopping and business district.

Negativ:: The breakfast buffet was reasonable - it was basic, and provided sufficient choice...but I didn't look forward to it. I think that captures my view of the Pan Pacific - it served its purpose well, and that was it. Apart from the size of the hotel, and the quality of service from the staff, the rest of the hotel was rather like a Four Star hotel.

Positiv:: Reibungsloser Check-in, angenehme Zimmer mit sehr gutem Ausblick, perfekte Lage, sehr freundliches und zuvorkommendes Personal

Positiv:: grosses helles zimmer und äußerst freundiches serviceorientierte personal

Positiv:: Lage, Pool, Sauberkeit

Positiv:: Gute Lage, schönes großzüges Zimmer, keinerlei Verständigungsprobleme. Das Personal ist gewohnt mit Businissgästen umzugehen und bleib stehts hilfsbereit aber angenehm im Hintergrung. Man fühlt sich etwas wie ein Stammgast, wenn man bereits beimzweiten Eintreffen mit dem Taxi vom Türboy mit den Worten "Welcome home Mr...." begrüßt wird. Sehr gut!

Negativ:: Das bei den doch recht üppigen Zimmerpreisen auch moch das Frühstück mit 20,-€ extra gezahlt werden muss.

Positiv:: zuvorkommende, sehr bemühte Mitarbeiter, guter Service am Empfang / an der Rezeption. Gutes Frühstücksbuffet, gute Lage mit beeindruckendem Blick auf die Skyline .

Negativ:: Die riesige Eingangshalle wirkt etwas kalt und die Lobbybar wirkt dadurch deplaziert und nicht einladend / gemütlich

Positiv:: Sehr guter und freundlicher Service in allen Belangen. Sehr gute Zimmerausstattung.

Positiv:: Der Service

Negativ:: Ja, manchmal sehr laut und man kann hören wenn jemand im anderen Zimmer am duschen oder baden ist.

Positiv:: Die Lage war großartig. Das Bett war bequem und sehr schön.

Positiv:: - Exzellentes Fitnessstudio - entspannender Poolbereich mit Restaurant - das Bett war bequem und die Bettwäsche war klar und sauber

Negativ:: - das Zimmer war groß und schön, fühlte sich aber veraltet an - Beim Einchecken versuchte der Angestellte, das Frühstück- und Internetpaket für 100 Dollar pro Nacht zu verkaufen. Internet sollte in dem Preis enthalten sein, den ich bezahlt habe, zumal ich dieses Hotel aufgrund dessen gewählt habe.

Positiv:: I like the bed. I think it was better than Marriott’s in terms of comfort. I also like that it’s right by city hall MRT. The location is great.

Negativ:: From the beginning, I should have set low standards. I asked for a room in the high level. The reception happily announced that he found one - a room at level 15. I never heard level 15 classified as an upper floor. But I was tired after 1.5 days of traveling. The next day, HVAC maintenance came to clean the vent - unannounced. Just knocked and said - we have to clean the vent. No forward notice from the hotel. The room was not very clean. There was mildew in the sink and the towels weren’t arranged properly. The sink stopper was off, the bathtub stop was broken and the water kept gushing out when you shower. The bathroom light was worst. It was like being in a mine, with some spots lit and others dimmed. Definitely not a place to get ready for a date for. The next day, housekeeping did not come. They said there was a privacy notice. I never saw a privacy notice. When I got in at 6pm, they rushed to expedite the cleaning, and it was done haphazardly. For the price you pay per night here, I think you’ll be better off at Fullerton, Shangri-La or Marina Bay Sands.

Negativ:: Communicated with staff in advance for several requests and non were noted or communicated to staff. The excuse was booking was made through external agent hence message didn’t come through even though I had followed up with hotel internal staff (who confirmed by email) about the request NOT the external agent.

Positiv:: Very friendly staff

Negativ:: The lift was a bit slow

Positiv:: The induction process of this hotel is all around the customer

Negativ:: Everything

Positiv:: Die Freundlichkeit des Personals und die Hilfsbereitschaft.

Negativ:: Keine

Positiv:: Es war alles super, die Lager, das Zimmer, vorallem die Aussicht und das Personal.

Negativ:: Wir mussten das Zimmer im 12.00 Uhr mittags verlassen wie üblich, der Flug war erst am abend spät und es stand für das ganze Hotel nur ein Zimmer zur Verfügung zum Duschen.

Positiv:: Loved the location - perfect to walk everywhere and a shopping complex underneath meant everything was easy. Travelling with a 1 year old this was a great benefit for us. We were even offered a room upgrade for a very small extra fee (about £20 a night before tax) so took it and it was well worth it!

Negativ:: Can't complain about anything - loved our stay there.

Positiv:: Bfast at Prego

Negativ:: The room was a bit damp and floor lamp is switching on/off by itself (annoying during the eve)

Positiv:: Been staying here for years - clean, convenient, comfortable

Negativ:: Always too expensive - hotels in Singapore are too expensive

Positiv:: The hotel is ideally located for both shopping and sightseeing and is easy to reach from Changi airport using the MRT link.

Negativ:: The hotel was over priced and the exeuctive lounge didn't open for breakfast particularly early.

Positiv:: Hotel staff was wery friendly

Negativ:: 1. Mini-bar was empty 2. Because of the club on the first floor there were too much people near the entrance, some of them were really drunk.... that was not nice

Positiv:: Die Freundlichkeit des Personals. Die Qualität der Zimmer ist gut wie auch das Essen. Die Auswahl an Restaurants im Hotel ist sehr gut.

Negativ:: Das Hotelzimmer war an manchen nicht sichtbaren Stellen nicht gut gereinigt. Selbst als Hotelgast durfte ich nicht in die New Asia Bar gehen, da ich erst 19 Jahre alt bin.

Positiv:: Besonders hat uns die Kompetenz und Freundlichkeit des Personals gefallen - der Service war ausgezeichnet in jeder Hinsicht.

Positiv:: Wir haben drei Nächte im 58. Stockwerk verbracht. Man hat einen sehr schönen Ausblick auf die Wolkenkratzer. Das Bett war sehr bequem und der Service war sehr gut. Jeden Morgen wurde die Zeitung an die Tür gehängt. Kaffee und Tee war im Zimmer umsonst. Das Hotel ist gut gelegen und man findet auch leicht wieder zurück, da der Turm von überall in der Stadt zu sehen ist.

Positiv:: Die Lage ist sehr gut, die Metro im selben Gebaude und auch das Shopping Center im gleichen Gebaude.

Positiv:: Die gigantische Aussicht auf die Skyline von Singapore Harbuor macht vieles gut.

Negativ:: Sehr nüchterne Athmosphäre in der Lobby. Poollandschaft entäuschend.

Positiv:: Große wunderschöne Executive Zimmer mit toller Aussicht auf die Stadt.

Negativ:: Nicht eine einzige Sache!

Positiv:: Perfect location, close to mall, amenities, metro Staff were extremely friendly, offered a shower/ freshen-up as i arrived early for check-in. Complimentary beverage while i waited for the room. Rooms, comfortable, modern, clean. Excellent design. Pool/ gym/ sauna, all very nice

Negativ:: slightly expensive, but on par for Singapore.

Negativ:: Newer cardio equipment in the gym

Positiv:: Great service and up to date facilities

Negativ:: Breakfast was ok but not as fresh SSI would have expected

Positiv:: The staff are really polite and is always there to give you a smile

Negativ:: The room is old and the bathroom is dirty

Positiv:: Convenience to get to the place in town within minutes

Positiv:: The stay with hotel was good. As u enter the lobby of the Hotel, u feel at home, Rooms are comfortable too..

Negativ:: The bathrooms really did not give the rich feeling of a 4 star hotel, and were not very impressive, especially the bathtub area.

Positiv:: the central location and impressive foyer and facilities

Positiv:: Aufpreis auf den Executive Club und Zugang in die Lounge lohnt sich. Gute Aussicht auf die Stadt von der Lounge.

Positiv:: The location was nice because near business area and shopping area.

Negativ:: Some staffs no have mind serviced and their toilet is so small.

Positiv:: angenehm, aufmerksam, freundlich, hilfsbereit

Positiv:: Das Zimmer war groß, ruhig und komfortabel. Das Frühstücksbuffet bietet eine große Vielfalt ist allerdings zu teuer, wenn man nur einen Kaffee und ein Brötchen frühstückt .

Negativ:: Nichts

Positiv:: Das Preis/Leistunsverhältnis ist sehr gut. Das Frühstücksbuffet Spitze.

Negativ:: Nein

Positiv:: Hotel ist Zentral im Zentrum gelegen, freundlicher und hilfsbereiter Service. Bietet alle notwendigen Einrichtungen eines Iinternationalen Hotels.

Positiv:: Die Lage

Positiv:: Raumausstattung, Funktionalität aller Einrichtung und Service waren hervorragend. Deutsche Hotelmanager sollten einmal Bildungsreisen dorthin machen, um zu lernen, was Service bedeutet

Positiv:: Tolles Frühstück.

Negativ:: Wartungsarbeiten sollten zu ungeraden Stunden durchgeführt werden

Negativ:: Größerer Raum

Positiv:: Die Aussicht

Negativ:: nichts

Positiv:: Tolle Lage. Das Bett war komfortabel. Coole Roboter, die Wasser und Handtücher liefern.

Negativ:: Kleine Zimmer. Kalter windiger Pool.

Positiv:: Room was a little small but has everything I need as a single traveller! Great location to shops & transportation. Will stay again.

Negativ:: The room should be larger little bit more.

Positiv:: We loved the views from the 28th floor, plus the Queen beds are super comfortable and everything in the rooms is well thought out. The staff were always helpful and friendly, the facilities were always clean. The restaurant provided very good breakfast buffets and really tasty dinners, too. And the location is hard to beat - one short block from everything Orchard Road has to offer!

Negativ:: We only had two items that weren’t so hot. First, as everyone else says, the rooms are TINY. How small is tiny? Perhaps 10 ft x 10 ft with a Queen bed in the middle. Tiny. Two slender people cannot pass each other without touching, possibly cannot pass each other at all if you’re carrying any weight. TINY. That said, the bathroom feels luxuriously large by comparison! The second negative was that any hote so big and so full will naturally have a lot of people moving around at any given time. That means the lobby is always full, the elevators are always full, the dining room is always full...definitely worth eating at non-standard hours to avoid the rush.

Positiv:: Lage und freundliches Personal

Negativ:: Zwei Queensize-Betten wären ideal.

Negativ:: Fast 1 Stunde zum Einchecken und keine Entschuldigung. Die Tür des Badezimmers war versehentlich verschlossen und dauerte 40 Minuten, um jemanden zu schicken. Auch als wir zum Frühstück gingen, wurde meinem Partner gesagt, dass es keine Hausschuhe geben darf. Als lebenslanger Platin-Mitarbeiter von Starwood würde ich vorschlagen, dass das Management eine komplette Überholung der Mitarbeiter benötigt und die allgemeine Höflichkeit erlernt. Alles in allem würde ich niemanden auf dieses oder ein Mandarin Hotel verweisen.

Positiv:: Lage

Negativ:: Alles andere. Zu teuer für das, was es ist. Zimmer wirkt und sieht alt aus. Die meisten 3 Sterne in meinem Buch.

Positiv:: The location was excellent, in the heart of Orchard. And two staff -- Mr Suhaimi at the 5th Floor Reception and the older doorman -- were exceedingly polite and gracious. The staff at Chetterbox were also polite and prompt.

Negativ:: 1. Badly-managed ground floor reception and registration. We arrived at the ground floor lobby and lined up with a number of other people. Only to be told by the young executive who finally served us -- rudely & impatiently -- that this registration counter was only for corporate bookings and we should go up to the 5th floor for all other bookings. If you intend to segregate and discriminate bookings, then perhaps some clear signage and wayfinding would help? Perhaps recognising that he had been rather rude, the young man then said he would register us anyway. He couldn't find our booking, asked to see the confirmation email, and then couldn't seem to wait the one minute it took me to call it up on my phone. 2. Poor manners at the 5th floor reception We came back at 1.30 pm and went straight up to the 5th floor reception, as instructed, to collect our keys. Chaos as there were many waiting to check-in. I lined up at what I thought was the concierge counter to ask what I needed to do if I was simply looking to collect keys rather than do a full check-in, and was barked at by another impatient man at the [unlabelled] counter to the side of me. Thank goodness for an older gentleman, Mr Suhaimi, who stepped forward to answer my simple question, promptly issued the keys, and assured us that our bags would be in our room, which it was. Kudos to Mr Suhaimi for being so well-mannered in a sea of rude Mandarin employees. 3. Went to our room. The shower cubicle had ugly black electrical tape all around the bottom, presumably to stop some sort of leak. Cheap toiletries. Old, tired fittings that haven't been updated since the late 1990s. Flat, overused pillows. 4. Breakfast the next morning at Chatterbox was dismal. Overcooked noodles, cheap butter, tasteless eggs. And a very small selection of food items that couldn't be called a buffet. 5. Rude service again at check-out, even though we had nothing to pay for and it was a straightforward sign-out. Doesn't anyone ever smile at this hotel? All in all, not worth the price, and certainly not worth our patronage. Don't bother with the Mandarin Orchard, it's way past its prime. There are many other hotels in SG that welcome you with a smile, maintain a good environment and charge you far less.

Positiv:: The complimentary upgrade and the breakfast buffet. The room is spacious and the bed is quite big

Negativ:: Some guests did not adhere to the non smoking rules and it is really quite uncomfortable but overall is a comfortable stay for us.

Positiv:: Location Location Location Nice friendly staff rooms a bit larger than normal for this price

Negativ:: But warning the smoking floors were too much even for a smoker. The smell/smoke of kreteks (clove cigarettes) wafted into our room through the AC. So best to book a non smoking room.

Positiv:: the location.

Negativ:: the rooms are very tired, even at the exorbitant rate of sgd380++ a night! i think had we booked through the hotel direct, it would have been cheaper as well since the walk-in rate for a better room (premier) was only sgd20 dollars difference!

Positiv:: I think the service was excellent. From the time I checked in until I left. Even the housekeeping lady was pleasant and efficient.

Negativ:: No swimming pool for kids.

Positiv:: The City Centre location of the Hotel was great . The staff were very attentive and friendly .

Negativ:: There were no negative points

Positiv:: Der Service und das Zimmer waren sehr gut. Die Lage an der Orchard Road war zum Shoppen exellent.

Negativ:: Nichts zu beanstanden.

Positiv:: Die Mitarbeiter waren nett und das Hotel liegt sehr zentral.

Negativ:: Das Internet war teuer aber nicht zuverlässig. Es gab offenbare Probleme.

Positiv:: Das Hotel ist sehr sauber und angenehm für Shopping. Die Klilmaanlage kann sehr gut geregelt werden.

Negativ:: Das Frühstück ist zu teuer. Für ein Spaziergang zum Abschalten gibt es keine Möglichkeit. Preis/Leistungs-Verhältnis ist zu hoch

Positiv:: ausgezeichnete Shopping Lage und doch ruhige und gepflegte Oase zum Entspannen mit wohltuender asiatischer Gastlichkeit

Positiv:: Das Hotel ist an der Orchard Road und ideal zum Shopping.

Negativ:: Preis Leistung ist zu teuer für den Standard

Positiv:: Die sehr gute Lage an der Orchard Road mit besten Einkaufsmöglichkeiten und vielen hervorragenden Restaurants aller Kategorien in unmittelbarer Nähe.

Negativ:: Nein, bei 4 Tagen Singapur waren wir nur selten im Hotel.

Positiv:: Die Höflichkeit und Servicebereitschaft des Personals ist klasse.

Negativ:: Einrichtungen, Räume, Zimmer, Bars, eben alles ist uralt und nicht 5-Sterne adäquat.

Positiv:: Great location - 3 mins walk to Clarke Quay, 5 mins to Chinatown, 10 mins to Raffles Hotel & 15-20 mins walk to Marina Bay. Rooms were clean & refilled daily. The rooms were well equipped. The breakfast was simple but adequate. The staff helpful & courteous.