Hotels in Tanglin - Singapur

Positiv:: Die Lage des Hotels war optimal, in 500 m waren wir an der U-Bahn-Haltestelle; das Frühstück war hervorragend, der Park mit den alten Bäumen super zum Erholen mitten in der Großstadt Singapur.

Positiv:: Attractive building with spacious rooms, great pool and beautifully landscaped gardens and very accessible to Orchard Road

Negativ:: Having a coffee or a drink at the pool or in the bar was very expensive for non-expense account travellers which meant we couldn't do that.

Positiv:: Our stay was lovely for a short break - close enough to Orchard Road we could walk to it, but also escape from it all when we needed to! It was our mini-moon and the Shangri-La team were so helpful and made our stay really special.

Negativ:: Wenn man immer nur in die Orchard Road will dann ist die Lage gut das sind es nur ca. 200 m hin. Für alle anderen Sehenswürdigkeiten und Aktivitäten liegt das Hotel wirklich am anderen Ende. Was mich ein bisschen stört ist dass ich überhaupt keinen Service kostenlos gibt, sprich man muss wirklich alles extra bezahlen. Das Frühstück geht in das Mittagessen ohne Pause über und dabei ist mir auch ein Missgeschick passiert und zwar habe ich mir ein Teller Nudeln geholt dabei hat die Kellnerin mich dann auch gefragt ob ich lunch gebucht habe und ich sagte nein. Ich sage ich gehe ganz schnell hoch und kläre das ab dass es ein Missverständnis gab. Der Rezeptionist sprach sehr gut Englisch und hat mich komischerweise trotzdem nicht verstanden und hat mich andauernd gefragt ob ich finde dass das Mittagessen zu teuer ist so sagte ich nein aber es wäre schön wenn Sie mir etwas entgegenkommen könnten da ich annahm es wäre nur Frühstück um habe aber aus Versehen einen Teller vom Mittagessen gegessen ohne Fleisch ohne irgendwas wirklich nur Nudeln. Dann musste ich trotz allem madenlos 85 € bezahlen das war die teuerste asiabox sozusagen die ich in meinem Leben je hatte die bekomme ich in Berlin an jeder Ecke für 2,95 € Das alleine war für mich ausschlaggebend sich so zu stur zu stellen dass ich da nie mehr einchecken würde. Da ging es mir noch nicht mal um das Geld sondern hauptsächlich ums Prinzip weil gar kein Entgegenkommen da war. Der Pool die liegen die Auflagen das war alles top abends bekommt man noch an einer kleinen Bar was zu trinken vorne in der Haupt Lobby ab Mitternacht würde ich sagen nicht mehr.

Positiv:: excellent service and food!

Positiv:: Friendly, helpful and warm staff, cleanliness and facilities at the hotel were up to standard (or I should say better than expected). My kid had a great time playing at Buds and we love the food at The Line. Thanks too for pampering him with a warm welcome for his birthday!

Negativ:: Nothing, all was fantastic

Positiv:: The kids friendly facilities and buds play area was awesome!

Positiv:: Friendly, helpful staff

Negativ:: Price did not reflect comfort of twin room. Bed and pillows uncomfortable.

Positiv:: The activities for the kids, the cleanliness of the room.

Negativ:: The food is not halal. If the hotel were to have halal food, we will surely enjoy more.

Positiv:: Staff is always welcoming rendered tip top service.

Positiv:: Everything - location, room size, room cleanliness, food, playroom

Positiv:: Durch unsere Clubbuchung hatten wir einen sehr angenehmen Aufenthalt.Sehr gutes Essen mit sehr guter Qualität.Freundliches Personal.

Negativ:: Der Empfang an der Reception war sehr bestimmend,aber nicht sehr freundlich.Eine Plastikflasche mit Wasser half uns zur Begrüssung auch nicht weiter.

Positiv:: Well located, comfortable spacious rooms and friendly helpful reception staff

Negativ:: Nothing.

Positiv:: The staff were friendly, helpful and courteous. The property was clean and quiet

Positiv:: This is the best apartment we have ever stayed in. It's just 5 minutes from the end of Orchard Road. Cleaning is daily, sheet and towel change every couple days. The apartment is spacious by Singapore standards and nicely furnished, the beds are comfy, the kitchen well-equipped. The pool is really nice,with plenty of tables an drecliners; the gym in the main hotel is fantastic, probably the best gym we've ever been in. Some examples of the many thoughtful touches: there is a free coffee machine in reception that does very good lattes and espressos; there are washers and driers on each floor - the ones in the basement have free detergent; the slippers are fluffy and come in two sizes for men and women; the robes are luxurious Japanese cotton; there are 4 bottles of water delivered free to the apartment every day.

Negativ:: Breakfast is expensive, but you can buy a croissant or a Danish in the hotel's lobby bakery and get a free latte from the coffee macine

Positiv:: Breakfast

Negativ:: N/A

Positiv:: Location and peaceful surroundings, part of the old Singapore. Though the rooms are now looking a bit out dated, very much 70s style 5 star luxury, the attention to detail is still very high. It is on par to its sister hotel next door which I use to stay in on business, for service and the polite approach by all the staff. It makes you feel welcome.

Negativ:: What is there not to like!

Positiv:: Location space service quality

Negativ:: Nothing

Positiv:: The apartments are beautiful and perfect for a family holiday. The staff were so friendly and helpful. I loved being able to walk through the gardens of the adjoining hotel.

Negativ:: The area is very posh and commercial but it's super easy to travel to all the other main areas.

Negativ:: Sehr kleine Zimmer. Sauberkeit der Toiletten mangelhaft. Betten viel zu schmal

Positiv:: Sehr sauber, zentral gelegen und komfortabel. Frühstücksbuffet ausreichend.

Negativ:: Mein mir zugeteiltes Zimmer war schon belegt, bekam aber dann sofort einen Ersatz und eine dicke Entschuldigung. Die Bedienung im Restaurant war zwar einigermaßen freundlich, aber Service nicht gerade im oberen Bereich was Schnelligkeit und betrifft. Essen ok, nichts besonderes.

Positiv:: Very clean Good pool Good breakfast

Positiv:: 2 Pools. Shuttlebus Service zur MRT.

Negativ:: Frühstück wenig Auswahl für Vegetarier. Teures Hotel

Positiv:: had reasonably good breakfast spread

Negativ:: The price is very high for the room. definitely not value for money. the room was very small and basic.

Positiv:: The service from the staff at the hotel is detailed n professional. It was a great surprise when I was upgraded. It sweeten the staycation. Cleanliness is superb. Thank you Mercure.

Negativ:: Absolutely nothing.

Positiv:: location great, The room is great, have a lot of tables so its quit spacious, very good experience.

Positiv:: Sehr gutes Frühstück, freundliches ,sehr hilfbereites Personal, kostenloses Shuttle in die City, ruhige Lage, angenehmes Bett, zweckmäßige Ausstattung des Zimmers

Negativ:: fällt mir nichts dazu ein

Positiv:: Stayed one night to celebrate a friend's birthday. Hotel surprised us with a complimentary cake and a simple but welcoming room decoration. I had a very good time during my stay. Bed is very comfortable. All service staff are very polite, professional, and really attentive to guests. Service staffs deserves a shout-out for their impressive level of service and professionalism. Gym is well equipped. Pool is nice. Love the clean and modern interior, especially the hotel lobby. Buffet spread is good. Nice scent everywhere! Will definitely be back.

Negativ:: Toilet is a little small. Was a little disappointed to notice lipstick stains on juice glass at the breakfast buffet area as this hotel gave me a very good impression on its cleanliness.

Positiv:: Gute Lage und freundliches Personal. 2 Pools an denen man gut relaxen kann. Gutes kostenloses W-Lan. Der kostenlose Shuttle Service bringt einen direkt zu den Einkaufspalästen.

Negativ:: Die Zimmer sind für ein 4 Sterne Hotel sehr klein man weis nicht so recht wohin mit seinem Koffer. Das Frühstück ist für Europäer etwas gewöhnungs bedürftig da es eher auf asiatische Gäste ausgelegt ist. Aber der Kaffee ist hervoragend.

Positiv:: Excellent breakfast with a range of options. Easily located. excellent service.

Negativ:: Didn't have any negative comments

Positiv:: Reception staff were exceptionally helpful at all times, the bedroom staff kept our room very clean and tidy, also the dining room was very pleasant to eat in. Overall it was a good experience and would recommend.

Negativ:: There wasn't anything we didn't really like apart from some noisy people across the landing, but you can't blame the hotel for that. We had five really good nights there and if we were in that area again we would be happy to use the hotel again.

Positiv:: Staff were friendly and helpful. Buffet breakfast was plentiful. Dinners were prepared quickly and were delicious.

Negativ:: Nothing to complain about.

Positiv:: Staff were super helpful and friendly. The alacarte dinner menu was extremely extensive and value for money. Decor in the lounge was original (sheep and cupcake footstools) and comfortable. Location was within 5-15 minutes every where we went.

Negativ:: Buffet breakfast had a good selection but not a lot of variety between days so it was the almost the same thing every day. Shuttle service to nearby locations only operated until 12:00.

Positiv:: Die Mitarbeiter waren sehr freundlich und hilfsbereit. Toll fanden wir auch, dass wir nachdem wir ausgecheckt hatten, abends noch einmal die Möglichkeit hatten zu duschen. Es wurden sogar Handtücher dafür angeboten. Ein toller Service! Vielen Dank an das Team.

Negativ:: Leider hatten sowohl die Aufzüge als auch beide Räume einen muffigen, schimmeligen Geruch.

Positiv:: I thought that the breakfast was ok, but there were a few missing by the time we got down for breakfast.

Negativ:: The first room we were given, the door was open and it had looked like someone had used the room. I am also an asthmatic and I found that the bathroom could have been a bit cleaner. As soon as we spoke to someone the problem was sorted and the staff were excellent.

Positiv:: The staff was very accommodating and the bed was very comfortable. I really liked the cleanliness of the whole room and the bathroom. It was a great value for money.

Negativ:: Unfortunately, the trash under the desk from the previous guest who stayed was still in the room when i checked it. Apart from that, I have no complaints.

Positiv:: The bed and aircon

Negativ:: The sink is choked

Positiv:: Excellent value for money. Food great, staff helpful. Rooms clean and adequate

Negativ:: Noise level from other guests