Potters Heron Hotel

What a beautiful thatched roof building!. The reception area was well decorated with welcoming chairs in the lounge. The attached bar was cosy and comfortable. What a disappointment our room was after the welcoming reception area!. We had room 4 which i believe was a superior room . it doesn’t bode well when the door handle to the room is loose! Although the room was a good size it just looked tired and in need of a re furbish ,the bathroom in particular was tired looking especially the paint work around the door.I won”t go into detail about the state of the bath plug ! although the shower was a powerful one with plenty of hot water. The dining area was spacious and we sat in the conservatory area for our first morning for breakfast. The grounds have the potential to be lovely but are sadly neglected as is the paint work in the conservatory area. I hope that the bedrooms are in phase two of the refurbishment plans as this hotel has such potential and we would stay again despite the comments. This hotel needs loving and TLC to bring it up to its true potential