Nice staff. Easy parking situation. Comfortable. Clean. A little loud. Hotel is very close to the freeway. A/C was SUPER loud even on the "low" setting - sounded like a jet taking off.
Comfortable and clean room, staff was very friendly and helpful. Facility in process of remodel. In the process of remodeling so not all amenities as available.
The hotel was clean and located near downtown. There is a restaurant and pool that makes the hotel inclusive. The size of the room and bathroom were smaller than my personal preference.
It is close the the freeway and downtown. The staff were nice and pleasant, but it takes away a lot when they are smoking outside the lobby. It is run down, the bed cover was patched, there were stains in the ceiling tiles. One of the elevators did not work. If your room is on the freeway side of the hotel it is noisy because the windows don't seal well. Parking is even though it is free, is limited, We literally had the last spot beside the garbage bins. The continetal breakfast looked pretty good, but the eggs were cold, there were not sausages or waffles left. It just seems that it was not monitored well, so items were not replenished in a timely manner. This was a last minute choice for us of what was left. We will probably not stay here again.
The pool Our shower didn't work along with the t.v. and phone.
The staff was friendly and the room and linen were clean. Breakfast was also decent Outside of the hotel was shabby and run down. Pool was freezing and un-usable. This is not a downtown hotel and is not worth the usual rate of ---$ let alone the jacked up rate of $--- due to an in town event. Will not be staying here again.
its a very ok hotel nothing over the top. super easy access to highway breakfast needs to be better
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Friendly front death clerk Carpet, elevator, doors, bed in need of a good cleaning or replacement
Not much except it was convenient when we needed a place to stay near hospitals What a dump. Changing to Ramada soon so travelers beware.Front desk person sitting on steps outside smoking cig and didn't come in to check us in until she finished it.Lobby floor filthy. Walls with tears in fabric behind front desk. Elevator foyers dirt
Nice room with amenities + a super breakfast with many choices. Went two days without wash cloths being left in the room. Had to ask for some at the desk.
They didn't clean our room, when I told the front desk about it, they said the cleaning service had left and it couldn't be cleaned. No apologies or price adjustment.
room was filthy we checked in and there were stains on the carpet the room looked disgusting! My husband and I were worried we would get aids just from sleeping there. We got switched to another room that was just as bad. We checked out @ 11 that night!
This guest did not leave comments about this hotel.
Friendly staff The pictures online were not remotely accurate. Stained carpet..weird smell..terrible wifi...the hot tub water was so low the jets were above the water line..very outdated and the area did not feel safe. This hotel was represented as 3 1/2 stars on line
I liked the all around excellent service from the valet parking to the turn down service.
The staff was very nice. The breakfast was slow which it shouldn't be. The staff was great. The cooks for breakfast need to speed it up a bit. I don't consider breakfast a "dining experience" like I do at night. Too many things to go do
Fantastic, historic hotel that is beautifully decorated.
We stayed in the davenport towers and it was great. This was very short notice and everything from the valet to the room to the dining was first rate. I'm not sure why its not rated as a five star. This was the best value I've ever had in a hotel stay. Can't think of a thing
I love the historical elements of this hotel. The rooms are large, elegant and quieter than the newer Davenport Tower across the street. The staff are friendly and upbeat. The special touches include a nightly turndown with peanut brittle candy. The only thing I don't care for about this facility is that the atrium area of the main floor always feels dark. There is a lot of beautiful dark wood, andiIt is true to the original era I suppose, but when I took my book downstairs to read, despite the sunny day, the room was too dark to read in. It's such a beautiful room, I always want to turn the lights up a but brighter.
Staff was very friendly and the location is good. The rooms are quite small and in need of an upgrade. They gave us a room on the second floor with a view of wall. Although the room was tidy when we arrived, there were signs of wear: stains on the chairs, hole in the shower curtain. For the price, I would go somewhere else.
clean and comfortable, modern decor and amendments, full free breakfast moderate road noise due the location of the hotel at the corner of two streets
Nothing. Average property I have stayed at this property a second and final time. Gave them a chance to redeem themselves and failed miserably. As a downtown location parking is a substantial amenity and only street parking was available. When will we hold hotels accountable for their advertising. General Manager promised to make things right with a discount via email and I am not surprised there has no follow through on that empty promise as well! RUN do not walk away from this property
I loved the staff!! Everyone was incredibly sweet and helpful, we had two young kids and even without a pool they had an absolute blast! Great cookie time and breakfast was awesome for being included! Will stay again! I got nothin
The staff was incredibly friendly and helpful. The room was clean and well stocked. Everything was in great condition. The location felt very safe.
Easy access on foot to all the major stores, sites, and facilities in beautiful downtown Spokane. Parking is a bit challenging small outside lot and indoor parking garage is great but, small spaces!
Always a great experience. Love the hot breakfast! Our mattress was a little too firm in this room.
Good location, facilities and staff were very helpful. I like the idea that the pool and hot tub are open 24 hours. The breakfast is excellent as well.
Staff was nice and helpful, clean rooms and linen. 2 of the 3 rooms was not read till after 1hour and a half after check in
Service was excellent. Room was very clean, ac worked really well, comfortable bed. It was a very pleasant experience. Grandchildren got to come and swim, they were very happy.
It was clean and close to the airport The refrigerator and wall heater were very noisy. The shower water was only lukewarm in the morning.
The rooms were clean and comfortable. The pool and hot tub area were quiet and relaxing, we LOVED that it was available 24 hours. The restaurant was expensive for the quality and portions. The breakfast buffet was poorly organized making it very difficult to navigate through all the hotel guests. The movie selections were very basic and the prices were ridiculous, almost double the price of going to the theater!
Cleanliness, courtesy, large rooms, great breakfast service, I really can't say enough about our room! No restaurant on premises, smallish gym, lighting in the rooms was a bit funky
The room was so pretty. We would suggest the rosewood suite to anyone and give it a Five star rating. I am not sure how the three stars got there.we only used the king bed and slept well.
Bistro ! Great to not have to leave the hotel to find dinner. Serving Maryhill wine's was a plus. Just need to move the wine selection up a notch. Nada
Super friendly staff! The beds were comfortable and the floor we stayed on was quiet. Everything was very clean. I want to stay there the next time we're in Spokane!
Location and convenience to airport. Cleanliness and facilities The staff that checked us in couldn´t find our reservation so we had to provide the confirmation number. It was prepaid through the internet and I now have another 450 bill to my credit card taken for none essentials. We spedn no additonal $$ in the hotel and have a $0 balance receipt.I will take this up with you on my return the the country and pick up my car in two weeks Please advise me if you can fix it before then.. Sincerely, Raquel and Darwin Kelllicut
Hotel room was very spacious and clean.
The ease of parking . Slow, slow, slow speed of internet. The bed was an older style., not the most comfortable or the a usual bed that's in a Hilton-Garden inn.
Very clean & neat. Hot tub was out of order the first night, but was fixed quickly.
Location to the airport
A true plus of the Double Tree is the complimentry shuttle service to and from Spokane airport, the staff was nice, and the rooms were very nice.
Close to everything downtown
The staff, especially Alexandria, was very helpful.
I liked how close it was to everything, just a short walk to shopping and restarunts. Our room was a little dated. I feel that it was not worth what we spent for our room. Also our heating unit was so loud, it woke us up every time it came on.
The beds were wonderful. Staff at the hotel were courteous and friendly. Nothing in particular jumps out as something I did not like.
The hotel was clean and the staff were excellent as with all the hilton hotel chain
I liked the location The cleaning people took some clothe out of our room when cleaning it and they made no effort to find them and return them.
Proximity to downtown. It was a little run down and was not as upscale as I would expect for 160.00 per night. Bathroom is very small.
My Internet didn't work after 10 requests and me calling their 1800 No games for my kids and no business for me, money wasted
Good location, clean, comfortable room. No continental breakfast.
location to airport hairs all over sheets..wrinkled and dirty..i don't think the sheets were laundered ..maids just made the bed..so gross to pull down the blankets only to find long black hairs..YUCK
Pool, free breakfast Everything was great!
Uncomfortable bed and the loudest room!!
Staff was awesome, room was clean. I would definitely look to stay here again. It was a bit noisy, I think there was a soccer tournament in town and several players were here as well.
The fact we left The rude manager
instant WIFI Our first room was right on Division street--very noisy--the TV and Fan did not work--moved to a quieter room--no pillow cases and the front desk person could not leave station to get some, so we did without. Room clean but dated. Overall OK
Location to my grandkids. Good choice for finding food. None. They help me.
It was cheap Said it was a howard johnson. Was a motel 6 when I arrived. Tried to check in and the clerk said since I did it online I'd have to come back in 3 hours and was completely rude. Trash all over. Dirty rooms. People screaming all night. Obvious drug activity
Room size is great, quiet even though it is right next to the airport. Very convenient.
Excellent room with every thing we could have asked for a very small price. The breakfast was the best part.
It was clean and comfortable. The shuttle took me to my conference and was very prompt. The way the front desk is set up.....each time I went to ask something at the front desk, no one was there. There was a wall with a back room and I had to wait for someone to peek out.
Everything was clean and appeared new or very well maintained. Breakfast was the typical free breakfast fare. They did have a DIY waffle maker, that was a plus. Nothing to complain about.
Walls were super thin. I could hear snoring from one direction and a sick or pissed off baby from the other all night long.
Very clean, nice rooms.
Rooms are clean The steet light out side the building was shinning in the room. The curtains did not block the light. There also was a smell. Like an old smell. Overall I like to stay at wingate motel. I still felt the room was clean.
The room was excellent, the hotel was close to the airport and close to the people I needed to visit. There was nothing negative.