Hotels in Spokane

Positiv:: Komfortables Bett

Negativ:: Kein Abzug im Bad

Positiv:: Die insgesamt Hotel.

Negativ:: Der Lounge/dem Restaurant Personal.

Positiv:: I inadvertently reserved the wrong date yet the staff was exceptionally accommodating to keep us at the hotel the day we arrived. A lower rate was offered. There was no charge for the service dog. the dog received a complimentary travel bowl and treats. We received complimentary evening light fare and wine and the cost included an exceptional breakfast buffet. The room was clean, modern and quiet.

Negativ:: Everything was marvelous!

Positiv:: We liked the location. The hotel itself was clean and the walking access to downtown Spokane and Riverfront park is fantastic. Even the complementary food and drinks were nice.

Negativ:: The walls were very thin and the neighbor had a crying baby and toddler that drove us from our room. We understand it's the not the hotel's fault, but when we inquired about being moved to a different room we were met with some rudeness and told to "wait an hour or two" and that they would call the room and request them to quiet down. Good enough. However, the call never happened and the children did not quiet down. We inquired again at the front desk and were told they did not call the room and when we asked why not we again were met with a rude attitude. We left for dinner and returned to a fairly quiet room later that night. At 5:50 AM we were awoke by a phone call to our room phone. A gentleman introduced himself as "Charles from the front desk". He said a computer glitch had occurred and they needed to verify a number of occupants credit card info, we would just need to come to the front desk OR if we want, give him the info over the phone right then. We opted to go to the desk and he opted to hang up before we told him that. Later at the front desk we learned there was no "Charles" that work there. This room was targeted for credit card theft along a number of others and I wouldn't be surprised if he succeeded. We reported this to the front desk and were treated poorly a third time, however the manager did come out to talk to us and take all our info about the phone call and was a very nice person.

Positiv:: Alles

Negativ:: Keine Schuhe Tuch.

Negativ:: Teppich auf dem Boden im Flur

Positiv:: Sehr schönes Hotel, schön ausgestattet und mit einer fantastischen Lage

Positiv:: Nice bed and shower

Negativ:: The last 2 times we have stayed here, the room has not been ready, By 6pm, it was pushing our 7o clock dinner reservations. Also in a suite, which comfortably fits 10 people, we were unable to have more than 4 people in the room.

Positiv:: Beautiful hotel in the heart of the city. We found our new home away from home in Spokane.

Positiv:: Beautiful modern room! No coffee pot or mini bar in the room.

Positiv:: very new, nice, clean, high quality of workmanship,

Negativ:: One might think that when you pay $200+ per night that you would get all the bells and whistles. My bride and I recently stayed there and felt that when you are a guest parking $17/day should be included. if you want to have a refrigerator brought to your room it is $10/day. I kinda felt like the human factor and personal touch was missing from our stay. Multiple employees knew we had just gotten married and none seemed to care. I had always heard of nice hotels doing sweet things for guests celebrating weddings or anniversaries, so maybe I had high hopes.

Positiv:: We chose this hotel because of the sky bridge right into the performing arts center. Pleasantly surprised at how nicely appointed it is. Also ate dinner at "13" which was very tasty. Very comfortable, striking views from the 16th floor over the Spokane River. Convenient to downtown attractions too. Would definitely stay again.

Negativ:: All of the pillows were very soft and squishy down-like consistency. It would have been nice to have a couple of firmer pillows in the mix. No extra blanket in the room.

Positiv:: Komfortabel und sauber, Platz.

Negativ:: Kühlschrank im Zimmer hat nicht funktioniert.

Positiv:: Die Betten waren großartig. Nettes Personal. Toller Pool und Spa.

Negativ:: Die Teppiche waren etwas schäbig aus. Der Fahrstuhl ist klein

Positiv:: the room was spacious, clean and quiet, comfortable beds excellent breakfast and friendly and helpful staff I would stay here again

Positiv:: Kostenlose Getränke

Negativ:: Es gab einen Fehler mit unserer Registrierung Das Bad war winzig

Positiv:: Hotel amenities were wonderful, pool, spa, sauna, hot tub, free snacks and food. Very upscale yet affordable, friendly staff, and beautiful scenery.

Negativ:: Nothing at all, everything was excellent.

Negativ:: They gave me my key and when I entered the room there was a guest already checked into it!!

Positiv:: Staff are always friendly and helpful. Check in and check out is easy. My room locations have always been quiet, clean, and comfortable. Complimentary breakfast and evening beverage is nice. There is a great path along the river for walking. Oh yes, and there is a Home Goods Store across the street :)

Positiv:: Great fitness room. Was able to watch kids swim in the pool while getting a workout in.

Negativ:: When I asked for more complimentary items, they only had available what was in the room. In the room was not enough for 4 people. The breakfast room was set up in a way that was unsafe and not efficent for the number of guests. The plates and plasticware need to be set up at one end away from the hot waffle maker. The waffle maker and plates were set up in the corner and a lot of crowding occurred. Very unsafe! My son almost got pushed into the waffle maker.

Positiv:: Staff was awesome. A little disappointed that our room didn't get cleaned the first day, had even left a tip for the housekeeper as I have done that job for many years. Desk staff and breakfast staff were very helpful and friendly.

Negativ:: Our room did not get cleaned on our first day.

Positiv:: Sehr sauber, schöne Zimmer.

Positiv:: Everything's excellent staffing was very resp respectful incredulous I enjoyed my stay it was the most Pleasant Hotel peaceful come thank you for all your help and support to make me very comfortable I enjoy everything about the hotel thank you

Positiv:: Everything was clean and appeared new or very well maintained. Breakfast was the typical free breakfast fare. They did have a DIY waffle maker, that was a plus.

Negativ:: Nothing to complain about.

Negativ:: Walls were super thin. I could hear snoring from one direction and a sick or pissed off baby from the other all night long.